Contact Us

Whether it’s users trying to learn your software or management trying to get a message across to your employees, our mission is to provide effective knowledge transfer for your organization.

Our value proposition: Our combination of technical experience and marketing sense provides integrated communications designed to coordinate your message. We expose your benefits by making your products easier to understand. We move you to market sooner by freeing your professional resources. Our award winning document designs extend your brand and save you money by reducing the need for customer hand holding.

Our services include design, writing, editing, indexing, layout, and production of the finished document.

Here’s some examples of how we can help:

  • Using tools such as Microsoft® Word®, Visio®, and Adobe® PageMaker® we develop productive documentation designed to reduce the learning curve and communicate technical concepts to your customers, clients, employees, or vendors.
     
  • We design and write online help for Windows applications or as standalone online references.
     
  • We help you develop a strategy to deliver your technical publications more effectively. We can help you design a consistent look for all your technical communications.
     
  • We review the usability of your product’s interface, providing your development group valuable feedback to catch problems early in the design cycle.
     
  • We edit your documents with a fresh set of eyes that will catch typos and errors before your clients see them.
  • Solutions:


    Technical Writing:

  • User documentation
  • System documentation
  • Online help
  • API documents
  • Specifications
  • Data sheets
  • Editing:

  • Substantive editing: We rewrite your previously written documents.
  • Copyediting:
    We check for spelling, grammar, punctuation, and usage errors, removing confusing and awkward writing.
  • Proofreading:
    We take your previously edited document and provide a fresh pair of eyes to check for any remaining errors and inconsistencies.
  • Procedures writing:

  • Compliance documents
  • Change management
  • HR procedures
  • Primary Tools:

  • RoboHelp
  • MS Word
  • MS Visio
  • Adobe PageMaker
  • Adobe Acrobat (PDF)
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    Copyright © 2004, Logical Directions, Inc.
    PO Box 19, Westmont, IL 60559
    +1-708-575-2899