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If You Have a Problem Downloading the Seattle AAW Newsletter

0.  Do you have Adobe Acrobat software to read the PDF files? 

You can download free Acrobat software to read the PDF  newsletter file at this location:  To read the newsletter you need Version 4.0 or higher. http://www.adobe.com/products/acrobat/readstep2.html  

 
1.  Can you see the latest newsletter title on the club website?
 
Sometimes a browser, like Internet Explorer, will store an earlier page version in the Temp directory and display that.  It's an old bug.  Select View / Refresh (or hit F5) and see if it doesn't come up then. 
 
2.  What is your service provider? 
 
Most problems we've seen occur with AOL users, but it's not always AOL users.  The most common problem is their service provider servers are too busy.  Usually they have success if they try downloading again later in the evening or first thing in the morning.
 
3.  Were you able to download the newsletter in previous months?
 
If you can't download successfully after trying morning, noon, and night your service provider may have made a software 'enhancement' that's causing a problem.  Try downloading an earlier newsletter that worked before as a test.  Whether that works or not send a note saying what works and what doesn't and the link to your service provider.  camapili@attbi.com

 

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