• Successfully managed the Production Operations for a highly complex environment consisting of ≈125 enterprise applications (20% ASP), ≈400 Windows & UNIX servers within a 10,400 sq ft Data Center, 27 firewalls, 6,000+ data stream jobs, and ≈250 desktop business applications across 3 Denver office buildings, 7 other domestic/international offices, and Janus’ BCP recovery sites.

• Drove 5-10% year over year IT-controlled reductions through establishment of company-wide policies, improved software license management, targeted outsourcing of services aligned with business fluctuations, focused vendor negotiations, and service-vendor management.

• Identified and drove initiatives fusing business and technology to validate and ensure IT’s $53 million operational expenditures delivered the expected value. Created new financial models that enabled the accurate measurement of TCO, ROI, and IRR for a Product that dramatically improved the business’ accountability to IT spend, empowered Executives to prioritize IT-enabled business initiatives, and pinpointed technology reduction opportunities.

• Led numerous regulatory and security efforts that continually prepared IT for audits performed by Big 4 auditing teams, including the preparation of the company’s Sarbanes-Oxley audit, by implementing continual internal/external audit findings resolution, IDS response activities, and preventative measures. Janus passed its’ Sarbanes Oxley audit with no findings.

• Directed significant stabilization of the production environment creating a 35% more efficient & effective workforce, by implementing SLA Management (internal & vendor), repeatable processes, routine preventative maintenance, key standards, processes for continual monitoring (real-time and trend monitoring), ITIL-based service management which included Change Management, Incident & Problem management and other ITIL solutions.

• Dramatically improved IT customer service across the organization through focused internal cultural changes, operational service improvements, alignment of IT to business needs, transformation of approximately 50 IT vendor relationships into Vendor-Partnerships and educational initiatives for IT personnel that vastly improved their understanding of how the business operates.

• Pioneered numerous forward-thinking initiatives to support key business drivers such as improving time to market and improving total returns such as the implementation of Virtual Server technology (supporting rapid deployment, significant cost avoidances) and Business Capacity Management (supporting rapid growth).

• Drove increased annual revenues by $2 million with gross margins of 45%. Consolidated all Internet business activities into the Interactive division (including new acquisitions), developed the 3-year strategic business plan, established numerous outsourced vendor relationships, developed internal partnerships with business managers, and provided the leadership for many significant process & workflow changes across the organization.

• Developed an eCommerce platform for use across Cygnus' 60+ web sites. Platform includes standard applications (stores, auctions, classifieds, etc.), Internet advertising system (banners), common databases (supplier, products), integration with in-house business solutions, content management, surveys, site templates, and web site quality metrics. Resulted in significantly improved site quality, performance, and security all driving revenue growth.

• Reduced annual IT expenditures by $750,000 against a budget of $10 million by implementing a corporate wide strategic technology plan involving desktop hardware, software, servers, and network infrastructure.

• Created a Vertical Portal for the Fire Industry, www.firehouse.com, that generated 600,000 visitors and $300,000 in its second year of operation. The site was honored with the Jesse H. Neal Award for top B-to-B Web site and the Ziff-Davis Global Information Infrastructure (GII) award for the best Web site in the News & Media category.
 

• Principal architect and manager of a $1.5 million off-shore development effort (40+ people) with Wipro (India) in the development of a commercial quality, highly customizable, extensible, and flexible Internet-enabled Dealer Communications solution. Built using messaging architecture and transaction processing servers.

• Led the company initiative to Internet-enable ARI’s network and windows-based client products, allowing the company to maintain its competitive advantage. Developed the strategic plan, which included the right level of legacy system integration and new technology deployment. Created and maintained the strategic vendor relationships and led numerous development efforts.

•  Successfully lead the transition from an IBM Mainframe based network to a Client-Server based architecture. Architected and developed an EC transaction processing engine (OLTP) on an "n"-tier architecture using distributed application. Managed availability and capacity planning. Reduced telecommunication operating expenses by 66% and drove new business opportunities.

• Implemented numerous LANs and WANs to interconnect ARI and its numerous customers providing appropriate security and redundancy. Managed to 99.95% availability.

• Integrated ARI's EDI and custom messaging platform with open-standard solutions.

• Hired and trained a team of twelve (12) developers over a 30-month period to form ARI's Small Systems development department and integrated into existing mainframe development group. Used varying development methodologies from such as Rapid Application Development and OO Analysis/Design.

• Managed the development of an Interactive EDI Parts Ordering System using various methodologies. Enables users to access any number of manufacturers simultaneously for real-time order entry, order inquiry and product inquiry. Development included both Windows client and OS/2 server applications.

• Lead the development a Sales Force Automation product sold to companies such as AKZO, Hoechst-Roussel, and Monsanto. Provided Customer Tracking, Call Reporting, Invoice Tracking, Order Entry, and Territory Management capabilities all based on an EDI data structure.

• Principle architect of a PC-based scriptable communications program that accessed IBM 3090 CICS and UNIX Systems.
 

• Software Developer building solutions on various UNIX platforms within C and Basic.

• Managed the customer service unit and functioned as the last line technical support for bank executives.

• Implemented communications on a client-server based architecture that connected to Federal Reserve Network using SNA for EFT, ACH, and Securities transfers. Designed and implemented highly secure, dial-up Corporate Direct Access system, allowing corporations to initiate their own wire transfers.