2325 N Campbell Rd, Royal Oak, MI 48073 - m:313.580.1479 - npadams@gmail.com
Netlink - Madison Heights, MI
[ June 2007 - Present ]
System Administrator - Manage the internal Windows infrastructure and provide support to small/medium business customers
- Install and configure VMWare ESX 3.x clusters on Dell servers and IBM BladeCenters with EMC Clariion SANs
- Consolidate and support two AD forests, virtualizing dozens of application and file servers, and streamline DNS
- Manage Microsoft Exchange, IIS, and MSSQL, servers for hosting customers
- Set up system availability and trends reporting with Cacti and Nagios, tracking 300 hosts and 700 services, including alert escalation and offsite monitoring
- Work with customers to install, manage, and migrate their database, mail, and web servers
- Cleaning up MX recods and migrate from Barracuda to ProofPoint mail gateways, which processes 80,000 messages per hour
- Disaster recovery for Exchange database corruption, multiple disk RAID5 failures, Active Directory, ESX/LUN Snapshot space issues
- Change Cisco switch port VLANs for servers and workstations as needed
CDI Information Services - Troy, MI
[ November 1998 - June 2007 ]
System Administrator (DaimlerChrysler) - Provide 24/7 second and third level support for the legacy Netware 5.1/6.5 infrastructure, migrate to an AD forest with Windows 2003 servers, and provide operational support for the new infrastructure
- Coordinate and perform hardware-swaps for off-lease server hardware
- Install NetWare 6.5 and Windows 2003 Clusters with HP MSA SANs
- Diagnose network performance issues
- Configure and resolve desktop lockdown policies
- Perform user, print queue, and share administration in an enterprise-wide AD Domain with Windows 2003 Directory and File and Print Servers. Assisted the AD team with migration process and updated login scripts
- Redesigned the department website to leverage the corporate LDAP and MySQL for contact pages, replacing Perl-parsed CSV files
- Wrote a lookup tool used to verify user account information by performing lookups against the corporate LDAP, MSSQL, Active Directory, and eDirectory. Aiding the NDS/AD migration project managers, this tool allows them to reduce the amount of time spent researching user information, prevents the resubmission of users to be migrated, and increases the accuracy of their work
System Administrator (DaimlerChrysler) - Administer the file, print, and client infrastructure of 130 users in 26 buildings
- End-user support, desktop and notebook hardware/software troubleshooting
- Operational support of 25 Netware 5.1 fileservers
- Load, configure, and deploy desktop and notebook PCs regularly
- Set up slides for the department on the internal television system, record presentations, and loop those for viewing by the employees and our customers (students)
- Revised building networks to allow for higher speed and scalability as the department grows
- Coordinated the upgrade of three WAN links with the provider and network groups, increasing productivity
- Designed a Lotus Notes Bulletin Board and Book of Knowledge for the department
- Planned, scheduled, and assisted various groups in migrating 25 sites to new subnets
- Implemented a file-based repository for our projects. The server helps control changes and track revisions of the courseware developed
- Set up a Linux DHCP server for corporate visitors for easier LAN/WAN connectivity. This box was also an Apache department web server with PHP dynamic content
Designs In Comfort - Detroit, MI
[ May 2002 - Present ]
System Administrator - Maintain a small office network with a Linux file server with WinXP clients and mobile users
- Diagnose performance issues
- Manage workstation configurations including software patches
- Scheduled weekly backups with a shell script to tarball user data and FTP it for offsite storage
- Configured endpoint IPSEC VPNs using Netgear ProSafe VPN routers between two sites.
Outbound Technologies, Inc. - Canton, MI
[ August 1997 - October 1998 ]
System Administrator - Set up and maintain a Microsoft NT 4.0 Server, 25 Windows 95 clients, and two NT 4.0 workstations
- Create user profiles, login scripts, security for standard template files, schedule and run backups, hardware and software troubleshooting
- Revised process of transmitting accounting database files to out-of-state accountant
- Standardized field laptops and dial-up access for out-of-office employees
- Set up and maintained an internet proxy server and a DHCP server for shared internet access and printing
- Created an in-house e-mail server using MS Exchange
Five Bravo and six Spotlight Recognition awards from DaimlerChrysler ITM
Oakland Community College - Bloomfield Hills, MI
- Associates Degree of Computer Information Systems in June 2005 with a GPA of 3.21
Oakland University - Rochester, MI
- Pursuing a Bachelor Science in Computer Science, current GPA of 3.10
Training
- Managing and Maintaining a Microsoft Windows Server 2003 Environment (2274)
- Dell Server Configuration and Management
- Implementing Dell Enterprise Storage Solutions (Dell/EMC SANs)
MPCon - http://www.mpcon.org/
[ March 2004 - Present ]
Co-Coordinator and Infrastructure - MPCon has been an established LAN Party in south-eastern Michigan for 6 years. In that time, we have grown from a small gathering of QuakeWorld Team Fortress clan mates to the largest LAN party in Michigan, and one of the most sought after LAN parties in the Midwest - LANParty.com. Our last event drew over 400 attendees.
- Plan and coordinate with facilities and staff to set up and operate our events
- Configure and operate DHCP, DNS, internet access, firewall, game servers, and LAN party web server
- Set up, maintain, and tear down tables, seating, and power for approximately 250 people over four days
- Monitor attendee check-ins and seating
- Investigate power and network connectivity/performance issues
- Resolve hacks, intrusions, and viruses on the MPCon network