- Q. I have some tools that aren't listed on Alloy Artifacts. Can I send you photographs to use on the site?
A. Thanks for your consideration,
but our current policy is to use only tools in the Alloy Artifacts collection for the website.
We want to have the original tool available in case any additional questions arise --
sometimes it's easy to overlook a small marking or construction detail that later becomes important.
Also, if at some point in the future we wish to offer a physical tool museum,
obviously we'll need to have the artifacts available.
Keep in mind that we have a large backlog of tools to be added to the site,
waiting for the alignment of our limited time and those elusive round-tuits.
If you feel that the site could be improved by adding coverage for a particular tool,
please let us know and we'll try to acquire the item (if it's not already here) and bump the priority
on adding it.
- Q. I have a mystery tool -- can you help identify it?
A. We'll try to help identify your tool, though it may be a mystery here as well.
If possible, please send a photograph or two, and if any of the markings aren't clear in the photos,
be sure to write these down.
If you're unable to send photos, we still may be able to identify the item if you include a clear description
and any markings, especially patent dates or numbers.
- Q. I just found an XYZ tool at a yard sale. What is it worth?
A.
Alloy Artifacts does not offer appraisals or price estimates for tools,
and we request that you not send inquiries of this type.
- Q. I have an XYZ tool in need of warranty service. How do I get it repaired/replaced?
A.
Please note that Alloy Artifacts is not a dealer or representative for any of the companies
mentioned on the site.
If the maker of your tool is still in business,
you would need to find a dealer for the company, or contact the manufacturer directly.
Many of the older tool companies covered here are no longer in business,
and therefore it's generally not possible to get warranty service on their tools,
even if the company offered a "Lifetime Guarantee" when it was in business.
In this case your best bet for replacements or repair parts would be to check on Ebay,
currently the largest marketplace for used tools.
- Q. Do you offer telephone support?
A.
No, not at this time.
This is a hobby operation and the time required for telephone inquiries
would significantly reduce the time available for improving the website.
- Q. Does your museum have a physical location?
A.
No, currently Alloy Artifacts is available only as an online virtual museum.