Marketing
Telemarketing
Sales
Information Management
Service
Results
Benefits

 

Sales Force Automation

Our Magic Total Solutions have been developed as solutions for the largely ignored, yet vast, middle market -- companies who have outgrown the functionality delivered by contact managers, but don't want the implementation burdens and high prices that are trademarks of traditional high-end sales automation software. At last, there's something Salespeople, Sales Managers and IS Professionals can agree on.

For Salespeople...
For Sales Managers...

Get Up And Running Quickly And Keep On Running
Manage A Pipeline Of Opportunities And Your Contacts
Manage Your Accounts
Keeps You On Schedule
Keep You In Touch

Keeps You In Touch With Your Team
Get Started Right Away
Get Results Immediately
Turn Leads Into Sales
Communicate More Effectively

Example
For IS Professionals...

Client/Server Relational Database Support
Rich And Rapid Customization Control
Internet Enabled Integration With Corporate Data And Other Applications
Robust Data Synchronization
Fully Microsoft Compatible


Your Computer should work FOR YOU, not AGAINST YOU!

This is the basic tenant upon which Magic Dust Technology, Inc. was founded.

We work with all different types of professionals to get the most out of their computer investment.

We specialize in SALES FORCE AUTOMATION. Sales is the lifeblood of any organization, and we help sales professionals, sales management, and sales teams select, implement, and integrate computer automation into all aspects of the sales process to maximize the results while minimizing the investment.

Keith has extensive knowledge of the Mobile Link product and the Synchronization process, both from thetheoretical and practical levels. He has taught Synchronization to new and existing consultants, and has worked with over 75 organizations to implement and use Mobile Link and Synchronization properly and productively. ACT! is a sales strategy management tool that stops "Lead Leakage". By the creation of re-usable campaigns, scripts, scenarios and events, sales management can get a tight grip on their marketing expenditures and assure that leads, oncecreated, are NEVER lost, ignored or dropped.

Many users find the average dollar value of each sale improved by 60%, and his close ratio went from 8% to 25% after implementing Prospector. Keith is a certified VAR and consultant, and can help you install the software and design your campaigns to achieve similar, or even BETTER, results. Let us show you how we can help YOU reach your success goals!

 Success Automation offers a complete sales force automation solution, including needs analysis, software selection, installation, customization, training, and support. Sponsor of the Sales Force Automation Training Center. Business solutions for marketing, telemarketing, sales, and information management. raining schedule now available.

 

Assess your marketing outcomes objectively; focus your marketing dollars where they are proven to work.
Marketing
TeleMarketing

 We can make your marketing efforts more on target. Build your own customized database Access information by name, product, zip, or as many ways as you want. Analyze marketing activities objectively Issue comparative reports easily

Every lead is followed up at the touch of a keystroke; none fall through the cracks. Make your marketing efforts more efficient: Turn your telemarketer into a seasoned professional with an on-screen proven script. Qualify prospects quickly Record pertinent information readily. Send out personalized follow-up letters immediately.

 Sales

When customers receive the personalized service they demand, your reputation as a trusted business partner skyrockets.

 Make your field sales force more powerful:

Ready access to complete customer histories.
Follow-up prospects more quickly
Shorten the sales cycle.
Know when to ask for the reorder.
Remember important details of what was said and when.
Let the customer know their needs are understood.
Check inventories and issue order forms right from the customer's office.

 

Information Management

Through automation, you create a centralized database; you gain management control with well-organized information.Select data based on specific criteria. Analyze information in a variety of formats. Summarize information for decision-makers. Present information in an easy-to-understand format.

Service

We build relationships. No one knows sales force automation better than Success Automation. Since 1987, we have been working with companies to automate their sales, marketing, and information management systems. While we're proud of our solutions we're even prouder of our service. We have built our reputation on being honest, reliableand courteous. We build relationships, providing ongoing support and maintaining support agreements long after the sale. We're here to help your business grow. Total Resource. Success Automation offers businesses a total Sales Force Automation Solution. Our solutions incorporates ACT! depending on the requirements of our clients. This is determined by an innovative needs analysis performed by our consulting staff. As an Authorized Consulting Firm for Crystal Reports and we provide management with the vital information they need in order to make sound business decisions.

 

Results


We make your business thrive. Success Automation is committed to four things: solutions, training, service and results. Because of this commitment, our clients work smarter, not harder, to increase productivity, maximize efficiency and enjoy a healthier bottom line. In other words, our clients thrive. How? Simple...through sales force automation. Not some robotic system that does little more than remind them of appointments; but rather a powerful, simple-to-use indispensable system that becomes the engine that drives their business.

 

Benefits

Surviving businesses run cost-effectively. Thriving businesses rise above their competitors by capturing, qualifying and following up every lead. They hold on to every customer while extending their reach without having to increase their resources. Success Automation clients do just that. They are:

Increasing productivity
Efficiency and management control
Shortening sales cycles
Decreasing the amount of time spent on routine tasks
Apending more time on closing sales
Improving territory coverage
Targeting prospects more effectively
Providing more personalized customer service
Gaining greater customer satisfaction
Keeping cost down
Utilizing present resources more efficiently
Increasing profitability
Crystal Report--Seagate Software's award winning data base report writer with over 2 million copies installed. Get theForecast, Call Report, Weekly Activity Report & Lead Effectiveness reports you need.

 In addition to Sales Force Automation (SFA) consulting and implementation, Magic Dust Technology, Inc. provides Certified Product Support and Custom Training services.

Sales Force Automation Consulting and Implementation

Successful Sales Force, Field Force and Office Automation implementations require a planned and coordinated solution to address the varying needs and organizational objectives of multiple departments and users. Magic Dust Technology, Inc.'s experience in SFA consulting and implementation has prepared us to respond to all elements of a complete solution. Magic Dust Technology, Inc.'s complete approach delivers on each of the following areas:

Analysis of Current Situation -- We determine the entire situation as it now exists including the operating environment, including existing processes, hardware & software inventory, and players to determine client needs & project scope.

Objective -- To obtain a complete list of all of the Objectives and expectations from the Client.

Computer Network Configuration -- Correctly configure the server as well as all workstations to accommodate the percise workings of a multi-user database that requires the right SFA software to fit your needs, and necessary hardware to complete the solution.

Specification -- of the requirements document, project plan and complete cost statement.

Customization -- of the chosen "off-the-shelf" application software to precisely fit your needs.

Conversion -- of your existing customer, client & prospect lists into the new solution.

Integration -- with existing accounting, quoting, marketing & telephony systems.

Incorporation -- of current formal sales methodologies into the sales cycle.

Cooperation -- with internal and external suppliers and supporting organizations

Installation -- and integration of multiple vendors' hardware and software products to assure an easy-to-use client solution.

Migration -- to the new solution including data collection, conversion of data and synchronization of field and home office data.

Development-- of custom management reports to access sales reports, activity reports, sales cycle analysis and forecasts.

Training -- Thorough training of the client's entire staff including end users, system administrators and application developers.

Support-- through the critical first 90-days after implementation and on-going support, training and consulting as needs grow and change.

Evaluation-- in a closed loop feedback system, to assure rightness of fit, and the effectiveness and efficiency of the solution.

Report Creation -- Installation and integration with PC and SQL data bases, Report Design and Creation, Particular expertise in reporting, Report Distribution Design

Third-party software Integration -- with Caller ID, MAPI,TAPI & Paging,

List scrubbing -- Output to Mass Mailing Software & Fax Broadcasting

Support (standard and custom)

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