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| Beth Goldman |
| MA Industrial Design |
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| Interaction Design |
| Usability |
Visual Design |
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| Contact
Info & Resume
3666
20th Street, Apt. F
San Francisco CA
94110
goldmanbeth@gmail.com
why me?
- Ten years of experience designing the user experience for desktop and web-based consumer and business applications (requirements definition, interaction design, visual design, and usability)
- Highly focused strategic leader with experience managing cross-functional teams including product managers, architects, developers, UI, and visual designers
what I've been doing lately |
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OUTDATED RESUME FOLLOWS
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| 2005
- PRESENT |
Senior User Interface
Designer, UE Lead
Intuit – Quicken Solutions Group, Healthcare Group
Mountain View, California
- Led the design of the core set of features for a brand new consumer Healthcare offering within Quicken from concept to detailed design phase; prepared and presented design progress updates to executives in Healthcare and Intuit.
- Led the design of Quicken Medical Expense Manager V2, a tool that allows consumers to understand and keep track of their medical expenses. This was a complete redesign of the original based on follow-up contextual inquiries with customers.
- Assisted leads with concept design and user review of new, undeveloped product that allows consumers to understand and control their spending; wrote detailed research findings report.
- Designed and implemented Quicken UE team information portal and various team templates including the UI specification document for Healthcare.
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| 2003
- 2005 |
Interaction
Designer / Usability Engineer
Peoplesoft
Pleasanton, California
- Provided design and usability support for various CRM
(Customer Relationship Management) applications including
Support and Marketing products.
- Led the redesign of the Support Agent Communications Console
and Chat products.
- Conducted site visits and worked with the User Experience
team to identify and design features to enhance the usability
of CRM products.
- Identified common design patterns and designed patterns
for use across CRM applications.
- Conducted navigation/IA research using card-sorting techniques
to develop recommendations for a more logical and intuitive
menu structure.
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| 2002
- 2003 |
User Interface
Design Consultant
Interpix Design
Toronto, Ontario
- Performed heuristic evaluations on desktop and web based
applications for high-profile banking and payroll specialist
clients.
- Redesigned an internal online application for Royal Bank
and worked with other UI design consultants to conduct usability
evaluations using low-fidelity paper prototypes.
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| 2000
- 2002 |
Director
of Design - Production & Services
ZAQ Interactive Solutions
Toronto, Ontario
- Led the design of core web based products - ZEGO Campaign
Manager (Online Campaign Management & Analysis System and
ZEGO Communication Manager (Online Direct Communication
System).
- Managed the development of the marketing strategy and
sales support materials.
- Led the design and project management of the corporate
web sites.
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| 1998
- 2000 |
Senior Interface
Designer
Hyperion Solutions
Toronto, Ontario
- Led the design and usability for two Business Performance
Management applications - Hyperion Performance Scorecard
and Hyperion Activity Based Management.
- Acted as interim Product Manager for Hyperion Performance
Scorecard - an application that enables organizations to
measure and monitor strategic business performance.
- Managed User Centered Design (UCD) function within business
unit, including a team of 2 UI designers.
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| 1997
- 1998 |
Intern,
MA Project Collaboration
Alias Wavefront
Toronto, Ontario
- Redesigned layout of existing on--screen menu.
- Examined the selection model of an existing 3--D animation
application in order to design a new selection paradigm.
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just a few of my
many skills...
User Interface
Design
- Created user interface project plans, coordinated and led design
meetings and reviews.
- Defined and validated product requirements with product management,
product experts, and end users.
- Developed user profiles, use cases, and
user scenarios.
- Performed task analysis to define and detail product requirements.
- Designed high-level architecture, navigation structure, detailed
screen layout and visual design for desktop and web based applications.
- Created UI storyboards, wireframes, prototypes, and wrote final
design specifications.
- Designed interface graphics and icons.
- Documented UCD processes according to ISO 9001 standards.
- Conducted site visits and created post-visit research presentations.
- Prepared for and conducted software usability evaluations using
prototypes of varying levels of fidelity.
Design & Project Management
- Led a team of internal and contract designers; Presented design progress to executives on multiple occasions with co-design lead while working on Healthcare product at Intuit.
- Managed visual design and UI development resources for the ZEGO projects while at ZAQ Interactive Solutions.
- Managed a group of two UI designers and represented UCD at business unit management meetings at Hyperion.
Corporate Web Site Design & Development
- Gathered internal web site requirements.
- Designed navigation structure, individual page layouts and visual
design of corporate web sites.
- Developed web site copy points, hired external copywriter, coordinated
corporate logo redesign and web site design implementation.
Product Management
- Gathered, validated, and wrote requirements for Hyperion Performance
Scorecard - an application that enables organizations to measure
and monitor strategic business performance.
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Computer Skills |
Intermediate - Expert
- Adobe Photoshop
- Adobe Illustrator
- Fireworks
- Dreamweaver
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Novice - Intermediate
- HTML
- Flash
- Director
- Visio
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where I studied
University
of Central England (1996-1998)
Birmingham Institute of Art & Design
Birmingham, UK
MA with Distinction
in Industrial Design (Product Design)
Ontario College
of Art & Design (1992-1996)
Toronto, Ontario
AOCAD, Honours Diploma
in Industrial Design
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