Chuck Cooley
Technical Communicator /\ Software Guru /\ Web Guy
SUMMARY:
Technical Writer with over 15 years' experience in both start-up and established companies.
Skills include DITA, HTML, Perl, PHP, SQL, UNIX, long document production, and editing.
A self-starter who approaches every project as an opportunity.
OBJECTIVES:
- To create quality, highly usable, web-based documentation in a challenging and fun environment.
- To find a position where I can grow with the company for the long-term.
IDEAL JOB:
Creating and developing a lively product documentation
web site, with some colleague training for variety.
Tell me the project objectives, stand back,
and let me get the job done ahead of schedule.
IDEAL COMPANY:
A small, tightly-knit, technology company (or group) where I can contribute
for five years or more.
SKILLS:
- Web site development (PERL, ASP, PHP, SQL, XML, Javascript)
- Expert - Currently used (10 years)
- HTML (with and without DreamWeaver)
- Expert - Currently used (10 years)
- Technical Writing and Editing (using FrameMaker, DITA, CorelDraw, Acrobat and just about anything else)
- Expert - Currently used (18 years)
- Computer operations (Windows, UNIX, Linux, DOS, TACL, Lotus Notes, Norton diagnostics, Office suites)
- Expert - Currently used (18 years)
- It's not about the tools, it's about my ability learn and use them.
EXPERIENCE:
Lead Technical Communicator ◊ 1999 - Present ADP/SIS Wheat Ridge Colorado
- Design, build, and maintain interactive extranet.
(See my work at http://sis.adp.com )
- Design, write, and update on-line documentation.
- Mentor and train other writers.
Accomplishments:
- Developing and implementing an XML documentation system, under DITA.
- Created a real-time reporting system with PHP and Transact SQL.
- Earned a promotion to a new title, created specifically for my skill set.
- Wrote and developed ISO 9001 documentation.
- Designed, implemented, and maintain intranet, including Perl CGI scripts.
- Developed and maintained Y2K and 9-11 emergency communication web sites.
- Automated many departmental processes, doubling the efficiency of the group.
Webmaster ◊ 1996 - 1999 Insession Inc. Boulder Colorado
- Designed and maintained the web site at an international startup corporation.
- The site contained over 150 pages updated on a weekly basis, plus the complete
documentation for three enterprise middleware products, which I maintained on a
quarterly release cycle. This site is no longer operational, but I have a sample of it online, and a complete copy of it on a CD.)
- Transformed the corporate logo into the look-and-feel of the site.
- Implemented an e-commerce system from a standing start in 45 days.
- Tracked traffic on a daily, and weekly basis, and adjusted the site accordingly.
- In addition, I was responsible for day-to-day maintenance of the world-wide
corporate LotusNotes e-mail system, including a proprietary customer tracking system,
and a LAN consisting of more than 20 PCs and servers.
Contract Technical Writer ◊ 1994 - 1996 StorageTek, USWest, and other companies Denver Colorado
- Helped to document a laptop-based field sales tracking program and an air-traffic radar system.
- Wrote documentation based on both user-group responses and finalized C code.
- Created formatted specifications from engineering and marketing data.
- Maintained and troubleshot PC systems. Trained PC and UNIX users.
Documentation Technician ◊ 1991 - 1994 International Language Engineering Boulder Colorado
- Formatted and restructured software manuals and other materials, preparing them for foreign-language localization, and re-formatting them after translation.
- Tested and documented software tools to assist in the localization process. Assisted in Novell network maintenance and user training.
Computer Systems Manager ◊ 1989 - 1991 Sceptor Inc. Boulder Colorado
- Built a Computer Systems department from scratch, teaching myself the skills necessary.
- Created and maintained a dBase IV commission/payroll system which served over 100 people.
EDUCATION:
Bachelor's Degree - Journalism - University of Colorado - 1987
Studies in physics, philosophy, and English literature
Freshman Studies - Physics/EE - Rose Hulman Institute of Technology - 1984
Calculus, PASCAL, Mechanical Drawing
PARTICULARS
| Desired Salary: | $75k |
| Career Level: | Experienced (Non-Manager) |
| Date of Availability: | Within one month |
| Work Status: | I am authorized to work in this country for any employer. |
| Target Job Titles: | Technical Communicator, Application Support Specialist, Web Guy |
| Desired Status: | Full-Time |
| Location: | Northwest Denver (north of US-6 and west of I-25, downtown OK) |
| References: | John Lahr (current co-worker - 2MB PDF) |
| | Ivy Dodd (previous boss - 4MB PDF) |
CONTACT:
|
Resume available for download in
RTF,
PDF,
and TXT formats.
|
cooley.chuck@gmail.com
303 410 1083 (Evenings)
303 590 6138 (Daytime)
10437 Nelson Court
Westminster, CO 80021