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Lavern B. Lopez
11547 Kingsley Manor Way
Jacksonville, FL 32225
904-645-7796
email: lavern_lopez@hotmail.com    
   

Work History

December 97
To February 00

INTERNATIONAL MICROCOMPUTER SOFTWARE INCORPORATED  Novato, California

Technical WriterDesktop Publishing Group

  • Wrote, edited, and tested various IMSI desktop publishing software manuals including all versions of the MasterClips digital image line—IMSI’s award-winning image collection and HiJaak Pro—an acclaimed graphics conversion utility program. Other completed manuals include: Email Animator, MasterClips 3D Artist, Multimedia Fusion Express, FloorPlan 3D, FormTool.

  • Created print technical pieces to accompany retail software packages such as easy-to-read quick reference cards and mailing inserts.

  • Produced and managed onscreen help systems and PDFs for desktop and Intranet-based applications.

  • Developed new user information based on IMSI engineering specs, project meetings, interviews, and feedback and revised existing documentation as needed.

                        

May 97 To
December 97

Digital Imaging Technician – Desktop Publishing Group

  • Built and maintained IMSI’s digital image collection through in-house inventory browser.

  • Managed acquisition databases for Desktop Publishing department’s negotiations and contracts.

  • Supported quality assurance department with all phases of quality control on builds.

  • Researched market data on the Internet for potential software projects.

  • Updated inventory of digital image files for software projects.

 

March 96 To
March 97

GLENN OVERMAN AND ASSOCIATES  Jacksonville, Florida
Junior Copywriter and Proofreader – Creative Department

  • Created concepts and wrote print and broadcast marketing pieces; clients included:
    AT&T Wireless Technologies, Blue Cross and Blue Shield of Florida, and Nextel Communications.

  • Managed and maintained entire trafficking process; duties included: routing and archiving of print and broadcast jobs, tracking progress of projects and recording billable hours for all departments.

  • Researched and documented competitive advertising for clients’ marketing strategies.

  • Edited, ensured, and verified copy/layout styles for consistency, and accuracy, maintaining high-quality standards for copy, art, and production departments.

         

July 90 To
March 96

BARNETT TECHNOLOGIES INCORPORATED  Jacksonville, Florida
Balancing Specialist
– Barnett Processing Center

  • Balanced and assured quality of teller and customer transactions through computer databases.

  • Researched customer, teller, and branch errors to provide descriptions of error.

  • Encoded bank transaction information for check data processing.

 

Additional
Skills

Experienced in: Adobe FrameMaker, Photoshop, Acrobat, Exchange, Acrobat Reader; RoboHelp, Microsoft Word, Excel, Access, and; Internet savvy — Microsoft FrontPage and Windows FTP; Familiar with version control and builds through StarTeam Professional and Visual SourceSafe.

 

Educational Background

UNIVERSITY OF NORTH FLORIDA  Jacksonville, Florida
Bachelor of Arts: Major in communications with a specialization in advertising; Minor in business. Graduation: December 1995

 

References Available Upon Request. To print copy of resume, click:
Download PDF version of Lavern's Resume.
LavernProfile2.jpg (11372 bytes)
Lavern Batoon Lopez
President and Founder


 


Products mentioned are registered trademarks or trademarks of their respective companies.
Photos are courtesy of Microsoft Clipart Gallery.

Questions or problems regarding this Web site should be directed to llopez@onebox.com.
Copyright © 2002 Lavern Lopez. All rights reserved.
Last modified: Tuesday March 12, 2002.