Caroline L. Scharf		Technical Writer Editor Proofreader
	With more than 10 years experience as a technical writer and editor in various industries from education to government, I can solve your immediate documentation needs. Based in the San Francisco Bay Area, I am a freelance technical writer specializing in writing and editing software documentation and corporate communications, and improving your product's user interface. I am a self-starter with a strong eye for detail, and have: Expertise in writing Windows- and web-based online help systems, application nomenclature, and error messages. Extensive knowledge of the software-development process. Experience in user-interface design and usability, and quality assurance. Extensive knowledge of industry-standard tools and technologies, such as RoboHelp, FrameMaker, Microsoft Office, CVS, HTML, and PDF. Strong procedural writing and editing skills. Excellent organizational and communication skills.