Caroline L. Scharf			Technical Writer Editor Proofreader
	Interface Design & Testing As an advocate for the user, I am adept at identifying weak areas and potential problems in the interface, and communicating those issues to management and engineering. I have worked closely with engineering and QA and alongside user-interface designers to help make the best product possible and to improve the user's experience through a simple and logical interface coupled with clear and concise documentation. My involvement in interface design has ranged from providing suggestions as I use the product to being the lead interface designer. I have worked on Web sites and software applications to provide: Consistency in nomenclature and design. Interface style guides and best practices. Process flows and site maps. Issue identification and tracking. Quality assurance testing. Samples
	Online Corporate Store Redesign: As the lead user-interface designer, I worked with a team of executives and other stakeholders to update the existing storefront on the corporate web site. I developed wireframes and documented the new functionality for engineering, and worked with a contract designer to create the necessary graphics to match the existing site branding.
	First step in purchase process. (GIF)	Second step in purchase process. (GIF)
	Product Registration Redesign: As the lead user-interface designer, I worked with a team of executives and other stakeholders on a project to simplify the user interface of the product registration process and migrate the functionality to current technologies. As part of the wireframe- and requirements-development process, I documented the new process flow to aid the developers.