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VEXED  wants the 4 Rs

In my requirements of the 4Rs ( see below) I think we got 1 and 4, and a possibly a partial on 3.

1.    Replace - Fix by replacing the ETM on all cars showing symptoms without hassle.
2.    Redesign - VEXED will not accept the continued replacement with a egregious designed ETM No information yet seen indicates that there is a redesign in progress. Volvo part number 8644347, now being installed, is showing failures as soon as the 12,000 to 20,000 mile range.
3.    Recall
- VEXED wants Volvo to recall and replace the ETM with a robust, life of the car design.
4.    Reimburse - Repay all expenses owners of these cars have been charged for ETM failure.

Discussion on the 4Rs.

1.    REPLACE: By William Shapiro's CONFIDENTIAL letter Volvo Cars of North America is admitting there is a problem and giving instructions to dealers on how to handle the failures. This is the first information, that we know of, since the misleading throttle cleaning Technical Service Bulletin (TSB), that Volvo has sent to the dealers. They do say that it might be a cleaning, software upgrade or replacement.  I am pleased with this event, but, and there is always a but, Volvo owners that are experiencing driveability problems, without a on board diagnostic code being set, are having difficulty getting a warranty repair.                         

4.    REIMBURSE: All previous 'out of pocket expenses to date' will be reimbursed whether the car was serviced by a dealer or independent garage. As far as I have heard this does not include incidental expenses such as towing, rental and charges incurred such as spark plugs, injectors, air mass meters and similar while 'shot gunning' a fix? 

3.    RECALL: The letter says not to order replacements at this time. By calling this a warranty they will not have 200,000 cars waiting for ETMs all at the same time. I would hope, (and this is just my thought) that Volvo will take this time to redesign the part so that in a year or so the replacement parts will be a robust 'life of the car' replacement. Then, after they get the cars experiencing the problem, I would again hope they would replace all the remaining ETMs. From studying the design I believe that all will fail, and those having the 8644347 part will fail more than once. The extended warranty is NOT a recall. A recall is for all cars with a particular problem, the warranty only comes into play when a part fails.

2.   REDESIGN:
Now VEXED must turn their attention and strength to forcing VOLVO to redesign a 'life of the car' ETM No information yet seen indicates that there is a redesign in progress. Volvo part number 8644347, now being installed, is showing failures as soon as the 12,000 to 20,000 mile range.

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