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The Fine Print: Terms of Sale and Service

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-Customer satisfaction is our #1 priority!
-We are happy to provide care and breeding information with every animal we sell. If you are unsure of the proper care of an animal, just ask.
-All animals are guaranteed healthy and properly sexed.
-Prices listed on our "potential offspring" main page are for the present year's hatchlings; Prices for yearlings and older snakes vary. Always check our "Available Now" page for availability and pricing.
-For payment, we prefer Paypal or postal money orders. We can also take personal checks however checks can take up to 5 business days to clear and may delay shipping for that period of time.
-We only ship and guarantee live arrival when the temperatures at the shipper and recipient locations are each between 45 and 90 degrees fahrenheit.
-We never charge for boxing or handling. All orders are sent in styro-lined boxes. Heat and cold packs are used as necessary.
-At present, we only ship within the lower 48 United States.
-We generally ship via UPS Next Day Air which is guaranteed to most locations by 10:30 am. More rural locations may have a later guaranteed delivery time.
- Shipping costs vary based on box size and weight -- small reptile shipments to most locations cost approximately $50.
-Live delivery is guaranteed when the package is accepted on FIRST delivery attempt. An unsuccessful delivery by UPS voids live arrival guarantee.
-We are happy to comply with requests for special terms and conditions, including shipping hatchlings "fresh out of the egg" or via other delivery services, however such requests void live arrival guarantees unless stated in writing (i.e., email) otherwise.

We are a small private breeder and take great pride in the animals we produce and sell -- if you are dissatisfied with your animals for any reason, please contact us within 7 days of receiving them to work out an adjustment. We are almost always willing to accept our animals back within 7 days for a cash refund (less shipping).

Back to Ophidiophile Farms.

Email: sales@ophidiophile.com