Facts
1. According to Salary.com the average cost to a company employing an on-site Computer Technician is $76,813.00. The average cost for an on-site Systems Administrator jumps to $107,953.00.
2. Most small to mid-size businesses cannot afford this kind of expense.
3. Computers malfunction.
4. Lost productivity due to computer down-time means lost revenue for your business.
How Would My Company Benefit from a Service Contract?
"Minutes of prevention could be worth hours of lost productivity"
Even the most sophisticated hardware and software require routine maintenance to keep computer and network systems running optimally. Vendors are continually releasing maintenance updates such as operating system corrections, firmware updates, software patches, virus definitions and security vulnerability patches. Performance degradation is usually a result of system saturation, fragmentation and mis-configuration caused by prolonged use. Our technicians use the latest tools to proactively identify and correct existing and potential problems as well as optimize network performance. We will perform required maintenance, diagnose and alert you to potential problems, and provide technical assistance. Other services are available for an additional fee. We are here for you 24 hours a day 7 days per week.
What is a Service
Contract?
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Our
way of being proactive via regularly scheduled service on a weekly, biweekly, or
monthly basis.
Why are Service Contracts
needed?
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Scheduled
service ensures system stability and reduces support costs resulting from
unexpected problems.
What
are the benefits?
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Unlimited
email support
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Telephone
and remote support (Option)
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Reduced
downtime - maintenance reduces the risk of computer and
network outages
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Reduced
hourly rates on additional services
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Rapid
response - 4 hour response time for on-site and telephone support
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Priority
Service - contracted clients receive priority over other clients
What are
some of the services performed during a maintenance visit?
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Perform
Hardware Diagnostics
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Update
Virus Defense System
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Security
Vulnerability Assessment
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Verify
Data Backup System
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Apply
Latest Operating System Service Packs
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Apply
Latest Security Updates
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Apply
Latest BIOS Updates
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Apply
Latest firmware updates
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Router,
Firewall and Server Log Review
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Periodic
Information Technology Report
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Network
Health Analysis
How much
does a Service Contract cost?
Our Service Contracts are designed to minimize
support costs by providing customized maintenance, support and consultation
services to meet the specific needs of your business. Call us today to discuss
how a Service Contract can benefit your business.
