Prompt, efficient and thorough service
Dear JoAnne, We want to thank you for your attentive and quick response to our hardware and software dilemmas.We feel relieved to know you are reachable, and if not nearby, always responsive to our needs. Returning our e-mails and telephone calls promptly, relieves our anxiety when the "unexpected" occur interfering with our day-to-day operations. We value your professionalism, dedicated support and efficient service.
Charlene and Berry P., Newport, RI
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I was having trouble setting up my
new laptop computer. I made a phone call to Dell which was a major
mistake, they managed to keep me on the phone for 5 hours, gave me a headache
and transferred me to 3 different departments. I finally got a hold of JoAnne
and in less than 1 hour, she set my laptop up and secured my wireless network. I
was so happy to be able to work on the laptop that night and I paid a whole lot
less than what I paid for the phone call I had to make to Dell. Thanks to
JoAnne, I have not had any technical problems with my computer! I have passed
her card on to my friends and colleagues.
-Michelle P., Fall River, MA
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Once I started getting popups and
things went downhill real quick. A friend referred me to JB Computer Repair. I
called them up and JoAnne was here the same day. Within two hours everything was
back to the way it should be. I didn't think it would be possible to keep my
data but JoAnne respected my concern and made sure I didn't lose a thing.
Thanks!
-George C., New Bedford, MA
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JB Computer came to my business and
did all that I asked them to do in a timely, professional manner. Now anytime I
have concerns I don’t hesitate to call them for all my needs. They are like
having my own IT department right here in the building. Thanks JoAnne you are
great.
-Richard S., Warwick, RI
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My computer began to act slower, was giving error messages, and started locking up. I was getting very frustrated with the computer, and was about ready to throw it away, when I told one of my friends about how much trouble I was having. My friend had used JoAnne and said that I should call JB Computer Repair. So I called JoAnne that night, and the next day she was at my house working on my computer. My computer was infected with not one, but three viruses and had infected a large portion of my computer. JoAnne worked on the computer, and had me up and running like a new machine in no time. GREAT SERVICE!! You should give her a try.
-Brad P., Fall River, MA
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I couldn't get on the internet. I called the Cable Company, they couldn't help. JoAnne came to my house and had me surfing the net in no time. Thanks again!!
-Dianne F., Berkley, MA
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When I contacted JoAnne to set up my small business network I was surprised how knowledgeable and friendly she was. I will definitely use her services in the future.
-Daniel A., Dartmouth, MA
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JoAnne is great! Fixed the problem in no time. Efficient & affordable. I'd definitely use her again!!
-Eddie S., Newport, RI
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