ORDERING:
- Minimum orders of $10, please.
- We do not offer on-line ordering at this time, but are happy
to take orders by phone, fax, or email.
Phone Orders: Call us at (919) 552-6224. To expedite your
order, please have the following information ready:
1) Item Number and description.
2) Color or Size if applicable
3) Your mailing address ready.
4) Credit card number and expiration date.
Mail Orders: Please print off and fill out our on-line
order form. Click here
for the form.
Fax Orders: Please print off and fill out our on-line
order form. Fax the completed form to (919) 552-9370.
Click here for the form.
Don't have Adobe Acrobat? Download it free by clicking here:
SHIPPING:
- The majority of our orders are shipped by USPS. If you desire
shipment by UPS, be sure to include a street address as UPS cannot
deliver to a PO box number.
- All orders are shipped within 3 business days. If an item is
out of stock, you will be informed when the order is placed.
RETURNS:
- Satisfaction is our guarantee. If an ordered item does not fit
your needs or doesn't fit, it may be returned for a refund or
replacement.
- All returned items must be mailed back to us within 10 days
of receipt, be in new condition and properly packed with no alteration.
- Please include a copy of your original receipt in the package,
as well as a note with your name, address, and refund preference
(credit back to your card or replacement).
- Altered items and shipping charges cannot be refunded.
- If you have any questions regarding your return, please call
us at (919) 577-6224.
GIFT CERTIFICATES: Gift certificates
are available in any amount over $20.00.
SALES TAX: North Carolina
residents will have to pay the state's 6.5% sales tax when ordering
from ECTC.
SHIPPING, HANDLING, & INSURANCE:
The following shipping costs are for delivery within the continental
U.S.
|
Orders
|
Shipping Cost
|
| Orders up to $29.99 |
$5.00
|
| $30.00 - $49.99 |
$6.00
|
| $50.00 - $99.99 |
$8.00
|
| $100.00 - $149.99 |
$10.00
|
| $150.00 and above |
Please inquire
|
PAYMENT FOR GOODS: We accept
Visa, Mastercard, and personal checks upon approval.
