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• For technical definitions, a good place to start is Wikipedia.
• For an old classic (but never outdated) guide to writing, see The Elements of Style, by Strunk, White and Angell.
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Effective Writing Process
Whether I'm writing a manual, a report or a Web page, I strive to communicate useful and accurate information in a format that's accessible to the target audience.
To achieve results, I use a writing process that involves:
- Extensive Research
- Audience Analysis
- Collaboration
- Efficiency
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Checklist for Effective Communication
I know I'm done with a project when it is:
- Accurate: Multiple reviewers have checked that the information is correct.
- Clear: The information seems simple, but necessary details are not omitted.
- Organized: Information flows from general to specific, from familiar facts to new ideas, or sequentially from start to finish.
- Easy to Scan: Headings are meaningful, so readers can scan for information.
- Searchable: Readers can easily find specific facts using links, menus, an index, a table of contents or an online search engine.
- Available: The information is posted where it's needed, in a format suited to the audience.
- Visual: Information is communicated visually, not just using text.
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