Palazzo (last visit: October 2010).
Yes - that's the spelling, at least according to its web site. I wonder if they avoided capitalization because "Illy" is too hard to read using some type styles (e.g., Arial or Helvetica: Illy). In any case, this Italian chain has finally landed on American shores. Some people swoon over its coffee; I'm too much of a coffee cretin to be able to judge.
In addition to coffee, you can order gelato, sandwiches, desserts and the like.
None to speak of. The café is long and narrow, with a few small tables. During busy periods, lines are long and tables are scarce; most people take their purchase elsewhere.
I settled for a scoop of pistachio gelato. The base was excellent: smooth on the tongue, not at all gummy, and clean tasting. The pistachio flavor didn't taste artificial, and there were nice chunks of nuts. The mint green color was unnecessary, but that's a minor quibble. All in all, it was one of the better scoops of gelato I'd had of late.
One scoop of gelato costs $6, plus tax and tip.
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