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You have something you're dying to tell us? Great!
Many comments and suggestions fall into a few categories. Please check
this frequently made comments (FMC?) list for our suggestions about them:
Now that that's taken care of, send us your comment or suggestion. Please
be patient in waiting for a response, we're all volunteers here.
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Do you really have a comment or suggestion? If you want to tell us
something, the yes, you have one. If you want to ask us something,
then you have a question, so you should
look at that page.
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Do you think you've found a mistake? While we try to keep Life's Big
Instruction Book correct and up to date, we do sometimes make mistakes.
If you think you've got us, please answer these questions to help us correct
the error:
- Where is the mistake? Please send us at least the name or URL
of the page containing the mistake. Even better: cut the offending text
from your browser and paste it into your email as well.
- What is the problem? We'd hoped it would be self-evident that
people should tell us what's wrong, but we were mistaken about this too.
Please tell us what you think is wrong, in detail. Saying "It isn't right."
doesn't help us fix the problem.
- Why do you think this is the case? Please tell us the source of
your better information: the name of the book that says it (please include
the page number, too); the name and date of a magazine article; or a citation
from the technical literature. If you're not sure that you're right enough
to give us a place to check, we're certainly not sure enough to make the change.
- When will we fix the problem? As soon as we can. We'll have
to look up the new information you sent us, check it against our sources,
and fix the site. Since we're all volunteers here, this could take a while.
We'll try to drop you a note along the way, but please be patient. It's also
possible we'll think we were right to begin with; please don't be upset if
we tell you the reasons we think there's no need for a change.
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Are you going to tell us a great new way to present a topic in Life's Big
Instruction Book, or a great new idea for something to add? We're always
glad to listen. If we can, we'll try to incorporate your suggestion. Keep
in mind, though, that the site is maintained by volunteers. Your suggestion
may be so excellent we can't do it justice, or require such a big change
to the site that we can't do the work. Nor is there anything wrong with
you creating your own web site; do a good enough job and we'll link to it.
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Do you want us to link to your site? Send us your URL; we'll take a
look. We won't necessarily add a link, but we will see what you have
to offer. Please note that even if we do link to your site, the link
will go in the bibliography, along with
all the other interesting stuff to look at. We won't put outbound
links in the middle of Life's Big Instruction Book.
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Looking for a debate? You won't find it here. If we wanted to discuss
biology or biotechnology with everybody who was interested, we would, but
we don't have the time or inclination, so we made a web site instead. If
you're looking for a debate, try these Usenet newsgroups:
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Want to tell us we're basically wrong/stupid/evil? Save your
strength. If you've got some evidence that we've made a truly
horrendous mistake, see our suggestions above
for how to let us know. If you just want to disagree with us, please
be polite. We suspect people will disagree with us; otherwise, we
wouldn't have needed to make this web site. However, there's no reason you
can't be civil about it. Don't expect we'll do anything just because
you disagree with us. If you think we're so wrong that The Public Must Be
Informed, you can always make your own web site. If it's interesting enough,
we might even link to it, even though we disagree with you.
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Why are there two different pages/addresses for questions and
suggestions? There are two different groups of volunteers here:
people who answer questions and people who maintain the site. Sending
your question/suggestion to the right address puts it in the hands of
the people who are likely to do something about it.
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