John Lawrence Lindahl
Home e-mail: jllindahl@comcast.net
LinkedIn Profile: http://www.linkedin.com/in/johnlindahl
| Experience: | |
| July, 2005 | Agilent Technologies, Inc., Life Sciences and Chemical
Analysis Group, Software and Informatics Division |
| to Present | Pleasanton, CA |
| Director of Operations / Quality Manager | |
| Managed operations / quality team that included quality assurance, order fulfillment, and site management. Key accomplishments included: | |
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| The following products were successfully released through my leadership: | |
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| December, 1999 | Scientific Software Inc. (acquired by Agilent Technologies in June 2005) |
| June, 2005 | Pleasanton, CA |
| Vice President of Operations / Quality Assurance Manager | |
| Created operations organization that included quality assurance, manufacturing, technical support, network administration, office management, and technical writing. Key accomplishments included: | |
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| The following products were successfully released through my leadership: | |
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| June, 1999 | Scientific Software Inc. |
| to November, 1999 | Pleasanton, CA |
| Quality Assurance Manager | |
| I established a quality assurance department with procedures designed to satisfy the requirements of ISO 9001 and the pharmaceutical industry. Accomplishments included: | |
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| July, 1996 | Beckman Coulter, Inc., Bioresearch Division |
| to June, 1999 | Fullerton, CA -- Quality Assurance |
| Quality Assurance Manager | |
| I led the Quality Assurance department
with responsibility for design validation of instrument
systems and ensuring compliance with quality system
requirements. Managed a department of twelve people, I
had process responsibility for new product design
validation, development defect tracking, response to
customer feedback, product stop shipments, corrective
actions, escorting customer auditors, and some internal
auditing. My responsibilities also included review of
design changes, review of rejected materials, quality
system training, and participation in strategic planning. My notable accomplishments included the development of a strong quality assurance function, implementation of a rigorous design validation process, and a higher level of quality system maturity in the organization. Using my strong computer skills, I also developed Lotus Notes databases to automate the processes for customer feedback, audit corrective actions, stop shipments, and product defect tracking. |
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| June, 1992 | Beckman Instruments, Inc., Bioresearch Division |
| to July, 1996 | Fullerton, CA -- Marketing and Product Planning |
| Program / Product Planning Manager | |
| I led multi-functional development teams for High Performance Liquid Chromatography (HPLC) software, Capillary Electrophoresis and Protein Sequencing systems. My accomplishments included market research to determine customer needs, development of business plans, definition of new products, negotiation for external software development, detained software specification, program management, management of validation testing, prioritization of quality issues and market introduction of new products. I contributed to the following new products: P/ACE System MDQ Capillary Electrophoresis System, P/ACE Station Capillary Electrophoresis Software, Gold Nouveau Chromatography Software, 635 Laser Module for P/ACE-LIF Systems, Porton Protein Sequencing Improvements, P/ACE 5000 Series Capillary Electrophoresis System, System Gold Chromatography Software Version 8, Protein Sequencing Option for Gold Software, and System Gold Chromatography Software Version 7. | |
| February, 1990 | Beckman Instruments, Inc., United States Sales Organization |
| to June, 1992 | Somerset, NJ -- New Jersey and Philadelphia Districts. |
| Bioseparations Sales Development Specialist | |
| My primary responsibility was to support and improve the proficiency of sales representatives for selling HPLC, Capillary Electrophoresis, and PC-based Laboratory Information Management Systems (LIMS). Job activities included demonstrating instruments, analyzing customer samples, conducting seminars, conducting sales training and supporting customers. I developed presentations for symposia and customer-site lectures on capillary electrophoresis methods development, methods validation, and validation of software for the pharmaceutical industry. | |
| February, 1989 | Beckman Instruments, Inc., Altex Division |
| to February, 1990 | San Ramon, CA -- Marketing Department. |
| Senior Product Specialist | |
| I reported to the Product Line Manager for HPLC software and autosamplers. My responsibilities included definition of features for new products, evaluation of engineering prototypes, writing newsletter articles and support of field sales. My accomplishments included launch of new versions of System Gold Chromatography Software with new autosamplers. | |
| November, 1983 | Beckman Instruments, Inc., Altex Division |
| to February, 1989 | San Ramon, CA -- Technical Support Department. |
| Technical Support Specialist | |
| I was responsible for training field service engineers, writing service manuals, publishing technical updates, responding to field support problems, representing field service on new product development teams, reporting warranty expenditures and identifying field quality problems. My skills contributed to the successful launch of the Beckman System Gold HPLC product line. | |
| October, 1982 to | Beckman Instruments, Inc., Field Service |
| November, 1983 | Wakefield, MA -- Boston District. |
| Field Service Engineer | |
| I was responsible for installation and service of HPLC and spectrophotometer instrumentation in customer laboratories. | |
| Education: | |
| January, 1986 | California State University, Hayward, CA |
| to June, 1989 | Masters of Business Administration in Marketing Management |
| I graduated with a grade point average of 3.85 out of 4.00. A secondary emphasis was in Finance. | |
| September, 1979 | Western New England College, Springfield, MA |
| to May, 1982 | Bachelor of Science Degree in Biomedical Engineering |
| I graduated cum laude with an overall grade point average of 3.35 out of 4.00. The program's emphasis was on electrical engineering with courses in mechanical engineering, biology, and chemistry. | |
| September, 1977 | Clarkson College of Technology, Potsdam, NY |
| to May, 1979 | Majored in Mathematics and Computer Science |
| I maintained a grade point average of 2.95 out of 4.00. | |
| Other Education: | |
| September, 2006 | Agilent Technologies, Inc. |
| Six Sigma Champion Training | |
| Spring, 1998 | California State University, Dominguez Hills, CA |
| and Spring, 1999 | MSQA Program
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| May, 1997 | Beckman Instruments, Inc. |
| Internal Auditing | |
| June, 1994 | Beckman Instruments, Inc. |
| Excellence in Leadership | |
| May, 1993 | Weinberg and Associates |
| Validation of Computer Systems for the Pharmaceutical Industry |