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IT Project + : Links based on class Topics ------------------------------------------------------------------------------------- Certification requirements for Project + Exam Cramsession Study Guides for IT Project + Exam 140   IT Project+ Exam Questions without answers 140   IT Project+ Exam Questions with answers in BOLD ------------------------------------------------------------------------------------- NASA HQ LIBRARY!! INITIATION Build a Business Case fot IT investments:  MS webinar     Cost Benefit Analysis overview:  ppt     Stakeholder Analysis and Management     Stakeholder Definitions and Analysis     Stakeholder Identification     Stakeholder identification, analysis and needs determiniation form     How to Integrate Stakeholder Analysis info into your project     Functional Requirements Guidelines     IT Toolbox: Risk Assessment     Glossary of Project Roles and Responsibilities     Risk Management Bibliography from NASA!     Overview of the Balanced Scorecard Approach     QFD:  Past, Present and Future -Yoji Akao  -pdf     QFD FAQ:  Quality Function Deployment     QFD links from Six Sigma     Consensus Building, A short Guide: MIT     Conducting a Confilct Assessment: MIT     Consensus Building Overview:  Many links at the bottom of this article too     Consensus Building Guidlelines     Dispute Resolution/Consensus Building     Inluencing the uncooperative     Listening and Empathy Responding     Scope Document Overview     Checkoff list for Scope Document: UC Davis     Sample Vision and Scope Template:  MSWord     Sample Scope document form a Complex NASA Project PLANNING     Project Planning Overview     Creating the Work Breakdown Structure:  PDF     Risk Assessment and Management     Risk Management:  Good Overview wirth Definitions     Risk Management     Function Point:  Introduction and Examples     Function Point Origin and Purpose     Function Point FAQ     PERT, CPM, and GANTT     PERT search @ Business.com     Gantt Chart:  History (Not on Exam) EXECUTION     Earned Value:  Definition and Examples...advance the ppt     Earned Value Terms Defined     Earned Value Management:  From Project magazine     Earned Value Calculator     Communication Online Texbook     Team learning Games and Books from the Master: Thiagi     Quality Tooks and Templates     NLP:  Neuro-Linguistics Programming. (Not on exam)     NLP Comprehensive     Negotiating Tips     Negotiating Tips     Neuro Semantics:  Not on Exam.  Similar to NLP     Ten Tips for Negotiation     Negotiating:  10 steps to getting what you want     A sample new emplyee guide - web based     New Hires:  4 articles    Take the Keirsey Temperment Sorter test     Theory X Theory Y explained     Theory X-Y test for you and your manager!     Expectancy Theory....know for exam     Maslow Hierarchy of Needs...know for exam     Herzberg's Satisfiers - Dissatisfiers Theory..know for exam     Herzberg's Theory also described as Hygiene and Motivators theory     Change Management Articles CLOSURE

Project Management Related Articles ------------------------------------------------------------------------------------- BOEING gets top award from PMI Brief History of Project Management Coaching Tips Danger Signs on the Road to Success Feedback that's more productive and less painful Five Reasons Projects Fail Icebreakers, Warmups and Energizers..plus more links Icebreakers and Opening Exercises In Search of the IDEAL Project Manager Oral Communications Game with LEGOS LEGO Serious Play Team Building Activities, Puzzles, Quizzes, etc. Team Building Games...to buy The Art of Feedback THIAGI games, simulations, team building, etc EXCELLENT! Top Ten Icebreakers for Meetings

Sample Project Forms     Sample Templates from Tenstep.com:  About 2 dozen!     Statement of Work:  NASA Guidelines....very detailed     Statement of Work:  Sample Web Connectivity Sample Scope document for Web Site Planning     Scope Document     Vision and Scope Template     Scope Document:  Network Install     Scope Document:  Email Migration     Change Contorl Form Sample:  simple Software Development Sample Scope Document...very detailed     Change Control Document:  detailed     Project Plan:  Simple email form Work Breakdown Structure for Software Projects WBS - graphical example for a banquet WBS - Space Systems Design WBS article about what it should do WBS in a Complete Project Management Document...see p.14 in pdf     Project Plan:  Detailed Information Management System example     Microsoft Office:  Project Management Templates RISK Management Checklist     MS Project 2000:  2000 Enterprise Deployment FOrms     Statement of Work:  Novell NDS Design     New Employee Checklist     PM Tools, Checklists and Templates     Sample Planning Worksheets for WIndows 2000 Deployment     Windows 2000 Deployment Planning Guide

Project Management Resources/Organizations     AACE:  American Association of Cost Engineers     AEE:  Association for Experiential Education     ACA:  American Communication Organization     ALLPM.com:  The Project Manager's Homepage     APM: Association for Project Management     ASA: American Statistical Assoociation     ASQ:  American Society for Quality     ASTD:  American Society for Training and Development     Balanced Scorecard Collaborative     BENCHNET: The Benchmarking Exchange     BUSINESS.COM:  Business Search Engine     COPC:  Customer Contact Center Operations:  Creating New Standards     Deming Coorperative:  Focuse on understanding and application of Deming studies     Deming Institute: Quality Management     Facilitation Factory     Forrester Research: Identifies Trends in Technology and their impacts on Business     Ganthead:  Online Community for IT Project Managers     Gartner     IAF:  International Association of Facilitators     ICEC:  International Cost Engineering Council     IIL: International Institute for Learning: PM, Theory of Constraints and Six Sigma Training     IFPUG:  International Function Point Users Group     IPMA: International Project Management Association     ISO: International Standards Organization     ISPA:  International Association of Parametric Analysis     Journal of Communications Management     Leadership Strategies: Tip of the Week     MAXWIDEMAN:  PROJECT MANAGEMENT WISDOM!!     Microsoft Project Users Group: MPUG     MPI:  Meeting Planners International     PDMA:  Product Development & Management Association     PMI: Project Management Institute     PMWTODAY:  Project Management World Today     PROJECT MAGAZINE     Projectmanagement.com : by Gantthead     QAI:  Quality Assurance Institute     QFD Institute:  Quality Function Deployment     Quick MBA.com     RMCProject:  Rita Mulcahy's PMP resources     RMIS:  Risk Management Internet Services      SIX SIGMA     TEACH ME FINANCE.com     The Balanced Scorecard Instiitute     Thefacilitator.com     The Negotiation Institute     The Program on Negotiation: Harvard Law School     ZOMAX:  Communication Management

Project Management Software *** NOTE: sites with *** 's are highly rated complete solutions     AXISTA: Collaborative Software ***   eRoom     CRITICAL TOOLS:  WBS Chart Pro and  PERT Chart Expert     Crystal Ball:  MOnte Carlo Simulation Add-on for Excel     dBTEMPLATES:  Documentation Templates for Database Projects     Decision Pro:  Decision Tree Analysis, Monte Carlo, forecasting, etc.     ESTIMATE Professional:  Uses Monte Carlo Simulation     GODA Software: Requirements Management Tool     IKE:  Interactive Knowledge Expert:  Digital workflow, communications, etc.     IT Toolkit:  Anlyzing Lessons Learned     KIDASA:  Scheduling and Milestones     MICROSOFT PROJECT HOMEPAGE     Minute Man Systems     NetReflector:  Onilne instant surveys ***   NIKU:  Services Relationship Management     PRAGMATIC:  Collaboration, QA, Lifecyle management ***   PRIMAVERA:  Project Management Solutions     SMARTDRAW: Flowcharting, Process Flow Models     TENROX:  Enterprise Optimization     TIMESCOPE:  Project Tracking Software     WEBEX:  Interacticve multimedia communications     VERTABASE VISIO WBS Chart Wizard: Exports Project to VISIO     ZOOMERANG:  Create Online Surveys

Recommended Books and other resources --------------------------------------------------------------------------------- AMAZON Project Management Books Barnes and Noble Project Management Search Books 24x7 Booklist for Project Management...requires subscription Harvard Business Online PDMA Bookstore PMI Bookstore Six Sigma Bookstore --------------------------------------------------------------------------------- Best Practices in Change Management Report Business Process Reengineering Toolkit:  Books to order Guide to the Project Management Body of Knowledge 2000 edition PMP Exam Prep:  Rita Mulcahy PMP Study Guide Project Management:  Harold Kerzner The One Minute Manager The Balanced Scorecard:  Norton and Kaplan The One Minute Manager Meets the Monkey The One Minute Manager Builds High Performing Teams The Seven Habits of Highly Effective People Who Moved My Cheese: How to deal with change PM Solutions:  Collection of Online PM articles