Michael Ciccolini

12 Powder House Lane Leominster Ma. 01453
978-537-1383
mikechic@comcast.net

Objective

To to establish a position that will challenge my talents and experience with your company to help improve performance and goals with a team environment.

Education


Work Experience

2004 – Present Hannaford Supermarket Townsend, MA
Meat Manager


ESSENTIAL JOB FUNCTIONS:
• Foster a positive and inclusive environment to retain associates and customers.
• Manage department operations in accordance with established department standard practices.
• Ensure the maintenance of the department’s appearance and presentation.
• Hire, train and develop associates to meet the department needs.
• Attain departmental supply and financial objectives.
• Supervise performance of all duties and responsibilities of all Meat associates as assigned.
• Role model outstanding friendly customer service.
• Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Ensure the maintenance of accurate records of production, shrink, sales and inventory.

1973 – 2004 Victory Supermarket Leominster, MA
Assistant Meat Manager


CUSTOMER SERVICE:
• Provide outstanding customer service and ensure customer satisfaction
• Knowledgeable of all Meat Department products
• React to customer service needs with a sense of urgency

OPERATIONS & ADMINISTRATION:
• Consistently perform daily tasks accurately, efficiently, thoroughly, productively and with high quality
• Ordering of supplies and product for daily and weekly preparation
• Label and price all products in a consistently accurate, clean and legible manner per Company procedures and policies
• Prepare a plentiful display of Ad Items
• Display product attractively in appropriate cases
• Monitor the display and alert the Meat Manager for any needed items
• Aide in the development and promotion of new concepts for department products and services
• Provide experience and expertise in a “Grand Opening” atmosphere
• Keep all areas safe, clean and neat
• Maintain Company, Board of Health and ServSafe sanitation practices

TEAM PLAYER:
• Dependable and reliable
• Contribute to the team’s effectiveness
• Pitch in and help others as needed
• Cooperate with others; value the opinions of others; accept direction from other team members
• Assist and monitor new management candidates

PROFESSIONALISM
• Maintain a positive, enthusiastic and upbeat attitude
• Display initiative; seek to increase job knowledge and job responsibilities
• Use professional verbal communication and effective listening skills
• Use solid judgment and make sound decisions
• Utilize the management chain-of-command to report issues, concerns and/or problems

1992 – 1993 Software Central Leominster, MA
Founder

• Sole operator of electronic bulletin board system specializing in the sale of educational software
• Job activities included file maintenance, screen development, security functions, monitoring of user habits, customer relations

Special Skills

Leominster Lassie League Junior Olympic Softball
10 years of coaching and member of Board of Directors

Central MA Firecrackers Junior Olympic Softball All-Star Program
3 years as Asst Coach

Leominster American Little League
9 year old All-Star Asst. Coach
10 year old All-Star Asst. Coach

References


Dan Yurko
Store Mgr. Hannaford Supermarkets Townsend, Ma
Will furnish Tel # at interview
Joseph DiGeronimo
Former Owner Victory Supermarkets
Will furnish Tel # at interview
Arthur DiGeronimo Jr.
Former President Victory Supermarkets
Will furnish Tel # at interview