And now already in this new year we have had another spike in January 2013. So they have either not repaired the first problem or something else is breaking down.

Fault Image	Explanation of Fault Code
	Fault 26 is when the AC line frequency of 60 cycles per second drops below the set parameter limit of the monitoring device. In this case it was 55 cycles a second. Under frequency is really bad on compressors in air conditioning systems and refrigerators.
	Fault 29 is when CEMC has a problem with their equipment,it may be the primary of the transformer shorting to the secondary or poor switching or whatever that induces the supply line ( Over head wires in your front or back yard ) to your home to raise the supply voltage and then the transformer passes it along to your electrical equipment, but what ever it is when the AC line voltage exceeds the set default parameter of the monitoring device. In this case it was 130 Volts AC. Most electronic equipment nowadays has what is called a switching power supply in them. In short the 120 Volt AC is converted to DC to run most electronic devices its regulator takes the 120 volt DC input and drops it down to 12 volts or less in most cases, but computers are very sensitive because they use very low voltages and the microprocessors in them won't survive the spikes. Almost every device nowadays has some sort of low to medium level microprocessor in it to make it operate or preforms a specific duty. When the regulater goes out the full force of the 120 DC is there and usually cases damage that is NOT repairable. Computers, TV's, and almost every electronic device nowadays use 12VDC or less for there operatrion. Even nowadays your home heating and cooling systems are getting away from power supplies that have a transformer in them to these switching power supplies. The DOWN side to these supplies are they don't usually survive the power spike that the utility company is capable of hitting you with. Power supplies with transformers in them will handle the Spikes better but still can fail and allow the spike to pass to the device it is connected to.
	Fault 39 is when there is a power outage or when the lights just flash on and off or when the line voltage drops below the monitoring devices defined limit of 106 volts AC in this case. This could have been a branch swinging back and forth shorting out two wires or any number of causes. But when it turns off and comes right back on in a second or less this causes a surge that damages equipment.

So if you have had a device fail and have a reciept of replacement make them pay for it. Here is your proof and best of luck in your recovery.