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This section lists situations as told by
people who purchased puppies from Petz Unlimited or Petland in
Mechanicsburg, PA.
These situations show that the animals sold at pet stores are
often not as "healthy" as the stores claim.
Terri - Purchased a Bichon/Jack Russell mix pup in November,
2002, from Petz Unlimited. The puppy, named Aspen, was taken to
regular vet visit a few days later and diagnosed with Kennel
Cough and given antibiotics. 2 days later, puppy was in a
critical state, breathing heavy through her nose and throwing
up. Terri and her husband took the puppy to an emergency vet
clinic at 4:20 am. The puppy was examined and had severe
pneumonia, a low white blood cell count, and a temperature of
103.4. The vet explained to Terri that "more than likely the
puppy did not get the antibodies needed from her mother to carry
her till her own immune system developed." Terri watched her
puppy deteriorate to gasping for air through her mouth. The vet
explained that the puppy did not have an immune system to combat
the pneumonia and would not survive. Terri made the choice to
have her new puppy who was 7 weeks old weighing 1 lb. 12 oz.
euthanized to end her suffering. After contacting Petz Unlimited
concerning the fate of the puppy, she was informed that the
store would not reimburse for her vet bills but "graciously"
agreed to refund her purchase price of the puppy. Sadly, Terri
found out the next day that this puppy's brother died 3 days
before under similiar circumstances and they were not notified
by the store to seek immediate treatment to prevent this from
happening to them and their precious Aspen. Terri only had her
puppy for 7 days, but loves and misses her still to this day.
Found out that puppy came from commercial breeder (puppymill) in
Juniata County who had approx. 5,000 dogs on the premises last
year!
Wendy - Purchased a German Shepherd from Petland (previous store
of Mr. Dare) 4 years ago. Health problems totaling over $4,000
so far. Chronic ear infections, elbow defects, and total hip
replacement when dog was 3 years old. Various genetic defects.
He will require another hip replacement in the next few years.
Sad update 9/10/03-I was contacted by Wendy who informed me she
has to put her dog to sleep because he bit her child requiring
staples in his head. She stated that he has had unpredictable
agrression problems in the past and she could not allow this to
continue. Considering his chronic health problems and a likely
future hip replacement, she feels the best alternative for him
is to be euthanized. These medical problems and psychological
problems are typical of puppy mills dogs.
Kim - German Shepherd purchased in 2002 became very ill after 2
days. Vet concluded a parasite infestation inside her body. This
was being treated at the store but the dosage given her was not
the proper dosage for her size and age and was not given to her
for the correct time limit to destroy the parasite. She was also
not informed of this problem at purchase. No monetary
reimbursement was given for vet bills totaling $503.34. She
states she attempted contact with the store and even visited the
store a few times, and Mr. Dare was never available to speak
with her. Also, the dog was sold as an AKC registered dog, but
no papers came. After contacting the store, they sent ACA papers
instead. The store was again contacted and told Kim they would
straighten it out and give her the AKC papers. The AKC papers
have yet to arrive. Also, the pup has pancreatic problem which
requires a special diet (another physical problem found in a pet
store pup!)
Teresa - Purchased a puppy in July, 2002, from Petz Unlimited.
She was told he was from a "reputable breeder." Teresa has been
unable to find a breeder to exist which matches the information
given to her. According to the vet, the dog was 12 weeks old,
but Teresa was told he was only 8 weeks. Also, after 24 WEEKS OF
TRAINING and constant socialization attempts, her dog is still
very timid and skittish, and has had little improvement.
Casey - (August, 2003) Went into Petz Unlimited 3 weeks ago just
to look around at all the animals. There she saw a sad little
orange tabby kitten lying there in his cage. Then as she looked
closer she saw a little kitten she describes as very sickly (the
store states he had "the flu") and seemed to be in pain. Casey
says that in her opinion the tail of this kitten was obviously
chopped off. They were selling this kitten as a purebred
Bobtail! Casey says she saw the tail was scabbed, oozing puss,
and you could see what looked like bone material. She had the
opinion that the whole rear-end of this kitten was very swollen.
Casey offered an employee of the store $50 just to "save it" and
rush it to the vet, but the employee refused stating that the
price of the kitten was almost $500! Casey could not afford that
outrageous amount and left the store.
Sharon - Purchased a Bichon/Poodle mix in August, 2001 from
Petland (former store of Mr. Dare). Pup had major anxiety issues
since brought home, including anxiety-provoked aggression. When
walked on leash, the puppy would turn around and bark and try to
bite the person. Sharon even got him neutered at young age to
try to curb the behavior, but it didn’t stop. A behavior
specialist treating the pup said in her opinion the puppy won’t
overcome the anxiety issues unless continuously medicated. The
behaviorist gave the opinion that "poor breeding" was likely the
cause. Also, the puppy became sick with Kennel Cough within a
few days of purchase.
Barbara - Purchased a Llaso Apso/American Eskimo mix for $550 at
Petz Unlimited in September, 2002. Barbara visited the store
every few weeks and kept seeing this puppy there. She finally
broke down and bought her when she was 4 months old. When
Barbara got her out of her little cage, the pup was very hyper
(her friend said the dog was crazy-the pup even bit her in the
ear at the store). Barbara thought the pup's behavior was just
because it had been in a cage and once she got her home, she
would be fine with a nice yard and kids to play with.
Unfortunately, that was not the case. When the pup was brought
home, she would growl and snarl aggressively during training.
When people would walk across the floor, the pup would nip and
bite aggressively at the person walking. The pup was taken to
the vet and a vet tech gave Barbara a dog trainer's info. The
dog trainer came over (the pup was 6 months old at that time).
After just 10 minutes with the pup, the trainer stated her
opinon was that the puppy was "dominant aggressive" and "highly
reactive." The trainer stated that the two breeds should never
have been bred together because of temperaments, etc. and should
have never been placed with in a home with children. Barbara
made the choice for her family to take the pup to a shelter in
November, 2002.
December, 2003 - Right before Christmas, a friend of a neighbor
purchased a Bichon/Pomeranian puppy at Petz Unlimited which was
diagnosed by a veterinarian with Parvo, a highly contagious,
often deadly disease. The puppy had severe Diarrhea and was
vomitting just days after purchase. Luckily, after
hospitalization of this puppy, it managed to survive.
March 7, 2004 - I received an email from someone who mistakenly
thought they were emailing Petz Unlimited. This is the email I
received:
Petz Unlimited Pet Store 6560 Carlisle Pike Mechanicsburg, PA
Yesterday I visited your pet store and seen it was a very clean
and nice. There was one thing that concern me and that was how
the Ferrets were kept, I pick them both up an played with them,
they were nice ones. My concern is that it is not healthy for
then to be in that dusty stuff, Ferrets constantly breathing
dust causes Respiratory problems. Also that dust stuff is in
their food and all over them, their little house that is in with
them and who ever pets or picks them up. Also they had no SMALL
TOYS to play with nothing to do makes them mean and unhappy. And
I didn't see any litter box in any corner, if they have one they
would use it and if people see that they are potty trained it
would get them a home quicker. If you have a Ferret book in the
store it will tell you what to do. I don't mean to be smart or
bossy, I just love Ferrets, have two of my own, but didn't sleep
last night thinking about the two in your store.
March, 2004 - Sandy had a Pug who died and was looking for a new
one. She went to Petz Unlimited and bought a cute tiny little
Pug to ease the pain of her loss. Two days after she took the
little Pug puppy home, he was dead. he died of Parvo (a
contagious, often deadly, dog disease). Parvo can be common in
puppymill puppies.
The Story of “Stinky.”
Steve and Christa bought a 3-month old Boston Terrier at Petz
Unlimited in October, 2004, for $800. They were assured that the
high price meant that the puppy was healthy and had an extended
health warranty. Three days later, the puppy went to the vet
recommended by Petz Unlimited where Steve was told his puppy had
a “cold” but was otherwise healthy. The following day, the puppy
was vomiting more often and very lethargic, not acting like a
puppy at all. Steve took Stinky to a vet hospital. Stinky was
diagnosed with pneumonia. The vet who treated Stinky told Steve
that if he had not come to the clinic when he did, Stinky would
have likely died. His lungs were filled with fluid. After some
x-rays, check ups, and medications, Stinky was improving.
Thirteen days after the initial vet hospital visit, Christa came
home and found little Stinky once again very lethargic, gasping
for air. Christa rushed Stinky to the vet hospital once again.
Stinky’s trachea had collapsed and he also had a relapse of
pneumonia. Stinky was placed in an oxygen tank and hooked up to
an IV. Stinky may not survive the night. Steve called Petz
Unlimited and was informed by the “manager on duty” that since
they didn’t take Stinky to the vet Petz Unlimited recommended,
they would not reimburse Steve for the vet bills. To add insult
to injury, the “manager” told Steve that Stinky probably just
had kennel cough and was misdiagnosed by the vet hospital. Three
days later, Stinky was finally able to come home with Steve and
Christa. Stinky continued though to have trouble breathing and
continued vomiting frequently. Steven stopped by Petz Unlimited
and gave them copies of the veterinary costs so far. Three days
later, the manager of Petz Unlimited called Steven and said they
will not pay for Stinky’s veterinary care because they did not
use the recommended vet and that the veterinary hospital
actually made Stinky’s condition worse. The next day, Christa
took Stinky to a third vet for another opinion of the situation.
The third vet told Christa that the vet hospital was correct and
to continue giving Stinky the five medications and treatment
prescribed by the hospital. The following day, the hospital
diagnosed that Stinky still had fluid in the lungs and was
concerned about the vomiting. After spending $800 to purchase
Stinky and another $1500+ in vet bills, little Stinky still has
trouble breathing a month after purchase and continues to vomit.
A little follow-up information: After researching the “breeder”
of Stinky, it was found out that it is in fact a puppymill. This
particular breeder located in Newburg, Pennsylvania, sold over
1,800 puppies in 2002. This “breeder” has the highest USDA
breeding license which means that it paid for a license that
allows it to have an unlimited amount of dogs on the premises
each year (a minimum of 250).
IF YOU WOULD LIKE TO SHARE A PERSONAL TRUE STORY CONCERNING A
PETZ UNLIMITED ANIMAL, PLEASE EMAIL PETSTOREPROTEST@COMCAST.NET.
(I will need proof such as a copy of records prior to
publishing)
ALSO, IF SOMETHING LIKE THESE SITUATIONS HAS HAPPENED TO YOU,
PLEASE FILE A COMPLAINT WITH THE ATTORNEY GENERAL'S OFFICE.
FOR MORE INFORMATION ABOUT THE PA PUPPY LEMON LAW AND FILING
A COMPLAINT, PLEASE VISIT: http://www.attorneygeneral.gov/pei/dog/index.cfm
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