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How to get rid of 10476000000 text messages

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Version 0.1
Copyright © 2009 by Zack Smith.
All rights reserved.

The problem

T-Mobile customers lately have been complaining about receiving text messages from a phone number 10476000000. After some intense inquiry with T-Mobile's third-tier support, who thankfully are not based in the Phillipines like first-tier support but rather in America, the answer to what these are and how to disable them has emerged.

They are alerts. They cost you money. In a normal world, you would be able to log into My T-Mobile to disable them. However when I tried that I encountered a problem.

The solution

The procedure is as follows:

First log in to My T-Mobile (register if you haven't already). Then go to the My Services menu and select Alerts.

This takes you either to a page at Infospace.com or sometimes it tries to go wipcore.t-mobile.com. For me, this always results in my being immediately logged out of My T-Mobile, preventing me from disabling the alerts which are costing me money.

Conclusion

Since trying to disable the alerts results in my getting automatically logged out of My T-Mobile, I realized there are really possible solutions: Either call up support and eventually reach someone who can give you a refund for lost minutes, which can take an hour, or ask to change the number. However the new number may have the same problem.

I called them up and reached Third-Tier support. The guy claimed he turned the feature off for me, yet I still occasionally gets these SMS messages. If it persists, even after T-Mobile says they turned it off, I will have to file a complaint with the FCC.

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