Richard Provenzano's Resume

	RICHARD A. PROVENZANO
	Billerica, MA 01821
	SUMMARY OF QUALIFICATIONS
Six years as a UNIX system administrator on a variety of HP Alpha's and more than 18 years Programmer/Programmer Analyst experience with expertise in MUMPS/MIIS using structured programming style. Familiarity with Perl and ksh scripts, HTML, DCL, Visual Basic, C, PC ASSEMBLER, BASIC, PL/1 and COBOL.
	EXPERIENCE
HARVARD VANGUARD MEDICAL ASSOCIATES/HARVARD PILGRIM HEALTH CARE		1995 - Present
HP/COMPAQ/DEC TECHNICAL SUPPORT		1997 - Present
Support of Multiple HP/Compaq/DEC Alpha's including a production system consisting of 2 8400's Clustered on HP Tru64 UNIX 5.1A with each having 12 gigabyte memory and 8 EV67 processors, and a 300 plus gigabyte Caché database. This system is currently supporting 3100 plus concurrent users and over 1100 print devices. Also support for an 8200 Reporting system, an 8200 system used for backups, an 8200 Developement/Training/QC Testing/User Practice/Production MYCHART Data Base and a number of other boxes used for testing and development.
SENIOR PROGRAMMER ANALYST		1995 - 1997
Work involves Maintaining and Enhancing AMRS (Automated Medical Record System) and Maintaining the AAS (Automated Appointment Scheduling) system from Epic along with support for these systems many interfaces.
SYSTEM RESOURCES CORPORATION		1994 - 1995
Programmer Analyst for SRC's contract with Harvard Community Health Plan(HCHP). This project originally consisted of the redesign of a 25-year-old legacy Automated Medical Record System (AMRS). As part of this project used RE/M and RE/Data tools to analyze and document the current system. Also, wrote Function and Technical Specifications for the Redesign.
Work at HCHP included on call support and work on small projects to free up the in house staff to complete Queue Projects in anticipation of an upcoming conversion of AMRS to a client server system with a Microsoft Visual Basic front end.
T & D TRAILER REPAIR INC., ALSTON, MA		1993 - 1994
Incoming inspection and repair of Tractor Trailers to meet Federal and State requirements.
MEDICAL SYSTEMS, INC., WAKEFIELD, MA		1991
PROGRAMMER ANALYST
Work involved Maintaining and Enhancing a Medical Billing and Appoint scheduling system on a variety of hardware platforms running assorted MUMPS operating systems.
	Wrote the communication piece of an Electronic Claims Submittal Module. This included a pass through routine for modem access and TTY and XMODEM send and receive functions.
MILLIPORE CORPORATION, BEDFORD, MA		1972 - 1990
PROGRAMMER ANALYST		1979 - 1990
Progressed from Programmer Trainee through Application Programmer to Programmer Analyst responsible for enhancing, maintaining, and debugging a MIIS Order Entry and Finished Good Inventory system running at multiple company sites on assorted Data General hardware and interfacing with applications running on Hewlett Packard and IBM platforms.
	Conceived, designed and implemented an extensive Back Order Reporting application that improved customer relations and shortened manufacturing response time.
	Completed a partially written ASYNC communication package including testing, debugging and fine tuning the software and its hardware interfaces for peak efficiency; this permitted the real time transfer of data between sites.
	Developed a methodology, using multiple MIIS features, to write formatted, fixed length records to tape, using only slightly modified existing print routines; this allowed creation of tapes for fiche production and greatly simplified many later system interfaces.
	When modifying existing code to incorporate a new tax routine, rewrote the invoice create routines and removed all unused code and variables; installed the system free of errors and realized a 25% performance improvement.
	Initiated and completed 4 system upgrades within a 6 month period, coordinating external and internal hardware and software scheduling, performing hardware testing, converting data and resolving problems as they arose, to facilitate the installations with a minimum of down time.
	Participated, as part of a test group of Programmers, in the use of PC's in place of CRT's and some mainframe facilities. As our knowledge of PC's increased so did our productivity resulting in the entire programming staff being equipped with PC's.
CUSTOMER SALES/SERVICE REPRESENTATIVE		1977 - 1979
Processed customer orders received via telephone, quoted prices, recommended products, traced orders, provided delivery status, coordinated service requests and provided literature.
SUPERVISOR, MAIL AND DUPLICATION ROOMS		1976 - 1977
Set up and operated a duplicating center which involved operating and maintaining a number of copy machines and support equipment. Also had responsibility for 3 subordinates employed in receiving, sorting and distributing intra-company and U.S. Mail.
	Introduced a mail room sorting system and pickup and delivery stations throughout the 5 buildings serviced; this dramatically improved service.
PRINTER		1976
Set up, operated and maintained an offset press to produce a variety of company literature. Also performed some layout of art work and the operation of camera equipment to produce the offset plates.
WAREHOUSEMAN		1972 - 1976
Performed general warehousing duties including receiving, storing, and distribution of supplies, raw materials, and finished goods through the use of necessary machinery and inventory control procedures.
U.S. NAVY		1968 - 1972
Second Class Torpedoeman, qualified Diesel Submariner and Scuba Diver.
	EDUCATION
NORTHEASTERN UNIVERSITY		1978 - 1991
Variety of credit and continuing education credit courses including:
	MUMPS and Medical Information Systems 80X86 ASSEMBLY Language C Programming Accounting, Psychology, and Marketing
UNIVERSITY OF MASSACHUSETTS, AMHERST		1966 - 1968
Majored in Park Management
IN HOUSE AND EXTERNAL TECHNICAL COURSES		1974 - Present


HVMA/HPHC			AdvFS, LSM, and RAID Configuration and Management (Mind IQ), Digital UNIX v4.0 System Administration (Global Knowledge), UNIX Shell Programming Featuring Korn Shell (Global Knowledge), M DBA training (Epic Systems), Digital UNIX v4.0 (TCP/IP) Network Management (Global Knowledge), Introduction to UNIX, Introduction to Visual Basic, Introduction to SQL Server, Introduction to Windows NT Workstation.
MILLIPORE			Introduction and Intermediate Lotus 1-2-3 and Effective Business Writing.
BABSON COLLEGE			Systems design workshops.
MUMPS USERS GROUP			Development and maintenance of MUMPS applications.