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- How will I be billed?
We will mail an invoice 30 days prior to the Billing Date. Invoices are payable on or before your Billing Date, unless prior arrangements have been made. If you prefer your invoice to be E-mailed, let us know .
- What is my ”Billing Date”?
The date in which your web site was activated at the web host.
The billing date is when payment for services is expected at Riverbend Consulting. To help you in your budget planning, your Billing Dates will be provided to you on request.
- What happens if payment is not received?
As a courtesy only, we may send you a reminder on your billing date if payment has not been received. This reminder may be sent via E-mail or postal mail. Client invoices not paid 10 days past their billing date, will have their web site suspended until payment is received. Clients with invoices 30 days past due , will have their web sites shut down and their accounts closed.
- Cancellation of Service
You may cancel your service with Riverbend Consulting at any time during the billing cycle. It can take up to 15 days to cancel service with the web host. We ask that you request cancelation 30 days prior to your billing date. This will give us time to get the process started before a new billing cycle starts. When canceling your service please inform us of your intentions for your Domain Name. The web host will need to know this information. Cancellation of service must be done in writing and only by the individual(s) who have signed the Letter of Acceptance.
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