This old office chair became a "happy" chair. By putting on some paint and fabric scraps it totally changed it's worn-out looks and personality. Now it exudes fun and playfulness.
I believe, in a way this is the same with people I work with. Finding hidden resources and almost forgotten beauty under the distressed emotional state they are in when I first see them, is so rewarding. It only needs a few tools and some "redecorating" to discover a new, strong identity.