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This archived section of the Electric Shaver Page  features forum postings made in 2002.  Click here for this year's postings.  If you want to add your comments, E-mail me with the subject line TELL MR. STEEL BEARD in ALL CAPITAL LETTERS with your comments.  Comments will be screened for suitability to all ages.

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From: "Robert Ennis"

Date: Sunday, December 29, 2002 2:48 PM

Hi Gary,

Why are Philips and Philishave called Norelco in the US and only in the US? My father told me years ago that when Philips moved into North America, somebody had the Philips Electronics name already registered in the States. It seems odd that after all these years, a world company would have one market with a totally different name and branding, though it isn't unprecedented - Panasonic/Matsushita.

It reminds me of Nissan/Datsun. Remember Datsuns?

Yes I do, Robert and thanks for your note.  I recall that Nissan spent several million US dollars to change all the signs from Datsun to Nissan at their dealerships.  As for Philips/Norelco, it goes back to the early days of radio when competitior Philco was able to prevent Philips from using their name in the USA because of the similar sounding names.  So for the USA market, Philips used the brand name Norelco which combined the USA Philips corporate name at the time, North American Philips Company and the word 'electrical'.  This changed beginning in the 1970s which Philips bought The Magnavox Company in 1974 and in 1981, Philips bought Philco (eliminating the trademark problem) when it bought GTE's electronics operations which also included Sylvania electronics. Philips would drop the Sylvania name which is now owned by the Osram division of Siemens which licenced Funai to market Sylvanis branded consumer electroncis. So today's Sylvania TVs have nothing to do with Philips.  That was when Philips started phasing in the Philips name.  Philips still uses the Magnavox name on low-end consumer electronics and licences the Philco name for retro-style consumer electronics.  But when it comes to men's grooming appliances, it's difficult to change the name of the top selling brand of electric shavers in the USA.  But I have a feeling that sooner or later that external pressure, such as the Internet making the Philishave name more recognisable in the USA and the North American Free Trade Agreement (NAFTA) between the USA, Canada and Mexico would force Philips to phase in the Philishave name in the USA.  I would prefer that the shavers be co-branded Norelco Philishave for a few years then make the Norelco name smaller and smaller before removing it.  Philips co-branded the Philips and Magnavox names as "Philips Magnavox" for a few years successfully allowing them to begin marketing Philips consumer electronics in the USA.  Of course, Philishave is a registered trademark in the USA owned by Philips.  As for Panasonic, in many Asian/Pacific markets Matsushita uses the National brand name.  But trademark ownership problems led Matsushita to use the Panasonic name is most of the world.  I did check the U.S. Patent and Trademark Office web site at http://www.uspto.gov and noticed that Matsushita does own the trademark rights to the "National" name in the USA for consumer electronics.  So they may use it in the future.  I hope this answers your question.

From: William J. and Roberta S. Jacobson

Date: Monday, December 23, 2002 12:38 PM

With all due respect to "David" (Friday, December 13, 2002 10:04 PM) I bought a new and very expensive Norelco "Spectra" about eight weeks ago. I do not find it very different than my last new and expensive Norelco, a "Quad Action" or whatever last year's "razor-du-jour" from Norelco was. The only difference I can see is the little adjustment wheel, which is something they've had in other ways before, and they have moved the holes versus slots to a different location on the perimeter of each of the three circular heads. The holes are much closer shaving, as they have always been on foil razors. Norelco claims that the slots are better for "longer hairs," but if you shave every day, why would you have "longer hairs" on your face? The bottom line is that this model is not one bit faster or closer than the previous one, although it's more expensive. I keep buying these things, and have for over 48 years, in the hopes that each successive one is actually an improvement over the last one, rather than a marketing device. But the truth of the matter in my experience is that any of the past three major models ("Spectra," "Quad," and "Reflex" or whatever) are equally close, comfortable and fast. The closest Norelco was the one with the micro-thin indentation in the center of each head, which made the shave closer. The fastest one was any model which had the 36 heads instead of the reduced number now. When I asked Norelco why they cut the number of blades they said it had something to do with the "hair reservoir." What happened to the hair before? I will continue to use Norelco--I own three of them--it's still a terrific razor--but I wish they would wait for real improvements before releasing a new version of their last razor. Maybe the price wouldn't be so exorbitant, then, either.

----Bill

Thanks for your comments, Bill.

From: dctrig

Date: Monday, December 23, 2002 1:22 AM

Hi Gary,

I found a new Spectra model today at Macy's: 8831XL, white, 70 min battery, $169.99. Almost feminine looking, but I am sure someone with a designer bathroom would love it. An online chat with Adair at Norelco indicated it was exclusive to department stores, but I could not find out if it is exclusive to Macy's. I looked at the 8895XL at Sears after your posting and had mixed feelings about the logo. The 007 and gun were fine, but superimposing "Die Another Day" was too much of an advertisement.

In follow up to a previous post about the 8894XL on sale at Best Buy for $149.99, it apparently was only good for 3 days, 12/15/-12/17, as opposed to Best Buys usual 1 week sale. I tried to buy it on 12/18, but the price was up tp $186.99. I talked to mgrs and their corporate office complaining that the sale should have been flagged for only 3 days, but got nowhere.

By the way, Big Lots(formerly MacFrugal's) occasionally has great deals on shavers and trimmers: Wahl ID $18, Norelco Microflex $30 and Remington Microscreen 3 $26, the last one factory refurbished, but 1 yr warranty.

On the subject of inexpensive shavers, I highly recommend the Panasonic ES3042 single foil, with a trimmer that can be positioned as an intercept cutter. It has a huge cutter and at 8800 RPM, gives a close shave, but watch out for razor burn if you go over one area too many times. I located it at one store, Sav-On, a steal at $20. It was better than the twin foil ES4011 and shaved at least 90 per cent as close as the Linear.

I tried the Braun 3615 Interface and was rather disappointed. It took way too long to get an acceptable shave which was about 85 per cent as close as the Braun 6520.

Less one think I just try and return shavers, which I have done a lot, I have also permanently purchased as gifts and for my collection 10-12 shaver and trimmers. So I would guess that I am still an asset to shaver company sales.

Thanks for maintaining a great site, Gary.

Dennis Trigubetz

dctrig@msn.com

Las Vegas, NV

You're welcome, Dennis and thanks for your note.

From: RobertKotek

Date: Sunday, December 22, 2002 9:42 AM

Robert Kotek.Tel Office:(604) 737 8099.

Could you please inform me how I could order online a replacement foil of a Panasonic Card Sized Shaver.Model ES518?.Your response will be much appreciated.

R.Kotek

Thanks for your inquiry, Robert.  If anyone can let us know when a replacement foil can be found for his Panasonic ES518 shaver, please let us know.

From: "Andrew C. Levitt"

Date: Saturday, December 21, 2002 1:25 PM

Hi Gary,

I was wondering if you or any of your readers has a solution to what I consider the one major drawback to electric shavers. I find that if I don't shave every day, it gets much harder to get a decent shave. Since I for one occasionally want to indulge my laziness and not shave, I sometimes find I have to use a blade to get back down to a level that the electric can handle. Any thoughts?

Happy holidays and best wishes for the new year.

And a pleasant holiday season to you, Andrew.  Thanks for your inquiry.  My suggestion is to try a preshave to see if that improves things.  If others have any opinions to help Andrew, please send them this way.  I hope this helps.

From: Andy

Date: Friday, December 20, 2002 5:41 PM

Hi.

Great page for shavers with tons of really useful info. Unique presence online :)!

I recently bought a Panasonic ES8080 in the UK and I love it. Only downside? They've released new models in Japan!! Ah well can't have everything. And the 8080 has only made it through to the UK in volume over the last 2-3 months I believe as prior to that I couldn't get one.

Prior to the 8080 I've had a Phillips Quadra shaver that did a good job. However the thing I really hated was the cleaning and I've always wanted to try a Panasonic for the wet shave whilst showering. It was either that or the Philishave Coolskin (for the wet shave option).

I've had no regrest since buying the ES8080 though. It's the closest shave I've ever had with an electric shaver and it's easy to clean. I've heard people saying that the battery life is short but I've used this shaver for 3 weeks (since it's arrival for shaving and cleaning each day) and have just had to recharge it today. All in all I have no complaints.. though having seen the new models I would love one of those!

Andy.

Thanks for your comments, Andy.

From: "Roberto Gonzalez"

Date: Friday, December 20, 2002 10:03 AM

Hi there! Great site and icredible realiable info! Do you recommend the

Vollco Sharpener to reuse the Norelco's cutters? How this Vollco system works? Have any one try it? Do they have one tha sharpens the Spectra model? I hope you can help, and Feliz Navidad! to all of you.

Thanks!

Roberto Gonzalez , Puerto Rico

Muchas gracias, Roberto for your note.  The Vollco sharpeners when I tried them consist of discs which are mounted where the heads usually go on Philishave/Norelco shavers with an abrasive surface underneath to sharpen the cutters.  I had mixed experience with them myself, but a lot of people who contacted me had favourable comments about the sharpeners.  Of course, Philips gives their reasons why the sharpeners are not recommended.  One thing I should note about the Sensotec/Spectra shavers is that the Lift & Cut cutters have been redesigned so that the cutters lift up the whiskers slightly more than regular Lift & Cut models so that may be something you can ask Vollco to find out if they've optimised the cutters for the new Lift & Cut Sensotec/Spectra HQ8 heads and Micro Action Plus HQ4 Plus heads.

From: "Edward Neth"

Date: Thursday, December 19, 2002 7:23 PM

If you're looking for a Norelco 8894 (the James Bond model) and live near a Best Buy in the US that carries shavers, they've got it on sale this week for $149.99 - which is a low a price as I've seen on this model.

Thanks for letting us know, Edward.

From: Erincon2

Date: Wednesday, December 18, 2002 2:58 AM

I have a Braun 6520, about 2 years old. I like it a lot, but I think the batteries are getting old, because they don't hold the charge anywhere as long as when new. Repair shops charge about $30 to change the batteries, so I oppened it, and inside are two batteries I know I can change myself, even though they are soldered in place.

Do you know what type they are, and if I can purchase them from a battery company?

Thanks for your inquiry.  I look at the PDF files of Braun service manuals at http://63.230.9.155/braun/Srv_Man/SHAVER/  and could not find your model.  There are aftermarket batteries for shavers and Radio Shack does offer some shaver batteries. There are battery shops on line which sell replacement shaver batteries.  One is http://www.batterybarn.com  You can check if they offer the batteries you need.  I hope this helps.

From: bob smith

Date: Wednesday, December 18, 2002 12:24 AM

hey, im 20 yrs old and have been shaving with a mach 3/turbo for 2yrs now. I used to use a norelco 2 headed shaver once, i dont recall it being good or not. But i was told by the skin doctor to stop useing it because it irrates the skin. Let me just say i really really hate shaving with a blade. I find it painful to say the least and it leaves my skin very dry and gross feeling. I dont even notice that it gives that close of a shave anyway. I currently shave with the mach 3 turbo and use aveeno gel and palmolive shave cream(which the skin doctor recommended). I want to go back to an electric shaver but there are many choices. Im looking for a close shave with no irritation. Is that asking for to much? maybe. Ive read about the norelco spectra and the braun syncro and flex. I like the fact that the braun's dont have the 3 circles which i think are kinda stupid. It just seems easier to use a braun. Lost and confused can anyone help me.

Thanks for your inquiry, Bob.  All three shavers you mentioned are highly regarded and the Braun Flex XP is getting a lot of comments and is reasonably priced.  So that may be the first choice.   You may know that I use a Quadra model, but not one that Norelco offers in the USA (Philishave offers it in Canada, thank goodness). Of course, other opinions are encouraged.  I hope this helps.

From: WMF333

Date: Monday, December 16, 2002 9:08 PM

A stylist I visit has a Matsushita face care national ES148DC1.5V. According to her, she bought the clipper in Japan and it is not sold in the US. This clipper is absolutely perfect for my curse - hair all over and inside my ears. Where can I buy one in the US or please send me a website. All the male members of my family will bless you forever.

Thanks for your inquiry.  My search yielded some shops on the Internet in South Korea (in Korean, unfortunatly) which handles the National/Panasonic ES148 clipper.  Your favourite search engines should find it for you.  I hope the Korean shops on line have someone you can reply to your inquiry in English.  I hope this helps.

From: David

Date: Friday, December 13, 2002 10:04 PM

I wanted to follow up on my earlier question about the Norelco Spectra. After reading the feedback on this list I bought the James Bond model and love it. It is the best shaver I have ever owned. I have a Norelco Quadra and I wondered if the Spectra would do better or whether it just has more bells and whistles. Well, the Spectra does shave more smoothly and more closely than the Norelco Quadra. The shaver just glides across and shaves more closely than any other shaver I have used, electric or blade. It is pricey but worth it in my opinion. 100 minutes on a single charge is nice and the shaver is stainless steel. It feels great in the hand and comes with a matching stand and a leather pouch.. I bought mine during a sale at Amazon.com for $179.99. For those interested, Amazon has some useful reviews of electric shavers. However, this site has the best information!

David

Thanks for the update, David.  So the Sensotec/Spectra shaver is worth the extra money to buy it.

From: "Paul Fisher"

Date: Friday, December 13, 2002 2:38 PM

Hello,

I'm looking for advice on things to use pre-shave. I have a very thick beard and sensitive skin, which I believe is a terrible combination. I have a Braun Syncro 7526 and I'm looking for something to use pre-shave to make my shave more comfortable. Any suggestions?

Thanks,

Paul Fisher

Thanks for your question, Paul.  I use a Remington FaceSaver powder stick myself.  Other pre-shaves with favourable feedback include Total Shaving Solution and Williams Lectric Shave Gel.  I hope you read the other opinions on pre-shaves posted below.  I hope this helps.

From: "Paul Benson"

Date: Friday, December 13, 2002 11:50 PM

Dear Gary

Having written before about how fed up I was about the battery on my Remington Intercept Sensitve shaver I bought a new Grundig Designo FX3 6798.  I'd like to share my findings with everyone. The closeness of shave is great. It's very good under the chin and hasn't caused me a problem with rashes. The shave is fast too. I guess under 3 minutes. It's quiet and best of all the battery lasts at least 2 weeks on a charge. There is a recharge indicator which is best ignored as there are days left before it really needs charging again. The Braun Flex XP has been getting a good right up lately on your site. However my experience with Braun in the past and even Solomon Myers in his rave about the Braun Flex XP admits is still a problem is that it sheds hair shavings down your shirt when you're shaving.

The advantage of the Braun is that it's washable. However around once a week I find that popping the Grundigs cutters in an old Remington Shave Stick container with some surgical spirit and shaking it cleans it up great.

The Grundig doesn't require a pre shave. However using Nivea Double Action Face Wash before shaving I find does give a fresher feel and slightly closer shave. I have very strong dark hair and I would recommend the Grundig. I am such an electric shaving addict though and the new Panasonic "Lamdash" does look tempting doesn't it. Anyone going to Japan in the near future and can buy me one!?!

Paul Benson UK

Thanks for the update, Paul with your favourable opinion of the Grundig Designo shaver.

From: James A Elliott

Date: Tuesday, December 10, 2002 8:16 PM

Hi, Gary.

This message is in reply to Stephan Alfred's inquiry as to whether or not there is an electric razor that will give its user a stubble look. Well, I did a Google search and came across the Braun 2540 razor. This model is designed to leave behind a stubble. It can be found at http://www.arazorhouse.com/braun/2540.html It looks like this could be the razor Stephan is looking for. Keep up the good work, Gary, and Merry Christmas.

Jim

jarth@telusplanet.net

Thanks for letting us know, Jim.

From: Graeme Charles Munro

Date: Tuesday, December 10, 2002 4:51 PM

Hello,

thanks for the opportunity and a great web-site.

I was wondering if anybody 'ever' got a shave from the Remington Microscreen shaver?.

I spent 'years' trying to both shave and keep it in working order. The screens were a menace, and kept breaking the plastic arms, and other plastic bits kept breaking off around the case etc. I spent dollars upon dollars for those blessed screens, and tried without success to sharpen the cutters, ah me, did I have trouble?.

I also got no real response from the factory, so I decided to go Braun instead... Seems a shame..Kind regards to all!..

Thanks for your inquiry asking about other people's experience with Remington's Microscreen shaver.

From: Nick Hand

Date: Monday, December 09, 2002 9:52 PM

Hi Gary

A couple of people have recently shared their experiences with the Braun Flex XP, and I would like to add my two cents worth to that discussion if I may.

In my last contribution to "Tell Mr Steel Beard" I talked about problems I was having with the batteries to my Panasonic Linear not holding a charge. After a brief improvement, the situation deteriorated to the point where I was lucky to get one full shave out of each charge - not an ideal situation when shaving every day, and travelling for work regularly. Despite the problems, I have been satisfied with the shave quality of this product over the 6 or 7 years I have used them and so looked to replace the faulty unit with another Panasonic. Unfortunately none of the shaver shops nor department stores in my area had any in stock, citing they were 'between models', and I was loathe to buy one off the 'net as I wanted to handle the new model before I shelled out $300 or so.

So, in a moment of weakness, I purcahsed the James Bond model Philishave Sensotec, having never used a rotary before. Let me say that from an aesthetic and engineering stance, this shaver scores an A+. In the four weeks I trialled it, I think I recharged it once. The comfort level adjuster makes a noticable difference between the two extreme settings and the shaver looks fantastic (I haven't seen 'Die Another Day' - it's released in this country later this week - but can picture James Bond happily adding the Sensotec to his collection of gadgets). I gave the shaver the requisite 4 weeks breaking in period, experiencing pain and even bloodshed in the process, which unfortunately didn't abate. The shave quality was acceptable, but the irritation to my neck and upper lip was not, and I returned the shaver.

I decided that when the refund cheque arrived from Philishave I would go out and buy the new Panasonic (which had just come into stock at my local shaver shop). In the mean time though, I still needed to shave and gave the XP I'd purchased a few months earlier (as a failed experiment when I first started having battery problems with the Panasonic) another go.

Well, I think I gave up too early on this shaver the first time.The shave quality has improved over the last few weeks to where it is just as good if not better than what I was getting with the Panasonic. I'd switched from Braun years ago largely because the Panasonic was washable, and overlooked the Synchro when it came out for the same reason. It is about time Braun produced a washable shaver, and in all honesty is the only reason (apart from the reasonable price) I decided to buy the XP in the first place. (I use a shaving oil as a pre shave and need a washable to get the unit completely clean).

What makes me most happy with the XP is that I get no irritation on the neck what so ever - the first time I can claim this since I started shaving, blade or otherwise - and no more in-grown hairs. To me, lack of irritation is almost more important than the closeness of the shave; to be able to get both is absolutely fantastic.

Other features of this shaver I like is the hard case, as I do a lot of travelling, and the lack of a sophisticated battery meter. I agree with Solomon Myers that the simple low charge indicator the XP 5614 model has, does the job adequately.

The only negative for mine, is a problem inherent in most rechargeable shavers (and when I think about it, the biggest reason I liked the Panasonic as it's not an issue with the Linear drive shavers) which is the decreasing motor speed as the battery discharges. A single charge on the XP lasts me a week. Monday's and Tuesday's shaves are the best (and fastest) of the week when the battery is fully charged. As the week progresses, the shave quality deteriorates as the batteries discharge. The solution? One straight from Gary Flinn's book; because these shavers are so well priced, I went out and bought the corded only model. In all other aspects these shavers are identical, so I now use the corded shaver at home (and I've found that the motor speed is actually better than the rechargeable, even on a full charge), and take the rechargeable with me on overnight business trips when I don't have the space in my carry on bag to fit the cord as well.

In summary, I agree with Solomon again, that these shavers are perhaps under priced. They offer a shave more than comparable to higher priced units without the unnecessary (in my mind) trimmings. (Then again, a quick read of Braun's website, and this fact is actually their main selling point). I would recommned this shaver to any one with sensitive skin in particular, or for that matter to anyone who wants a simple shaver that washes clean and gives a close, comfortable shave.

My apologies if I have rambled on for too long, but I really wanted to share my thoughts on this shaver which I believe to be the best value for money shaver on the market.

Regards

Nick Hand

Thanks for your note, Nick with your endorsement of the Braun Flex XP shaver.

From: dctrig

Date: Monday, December 09, 2002 1:28 AM

Hi Gary,

I wanted to comment on the recent Consumer Reports ratings on shavers. For a magazine that has been rating products since 1936, their methodology at least in rating shavers seems rather casual. Important information such as how many individuals tested each shaver, broken down by current electric users and brand new electric users would have been helpful. Rather than letting each tester evaluate independently Shaving Closeness, Run Time Per Charge, and Noise, these categories should have been subjected to peer review and bench testing. All the shavers I am going to comment on I used within the last 60 days.

The Noise category ratings were quite inaccurate. A Wahl 5000 is rated Good, same as a Norelco Micro-Action. In reality, the Norelco is one of the quietest and the Wahl is hands down the loudest. The Norelco is also definitely quieter than the Remington MicroScreen 3 TCT, which received a better noise rating! Regarding Run Time Per Charge I believe the testers lacked standardization. The Wahl battery life was rated poor. I think what happened is that the tester noticed the LED bar showing only 3 shaves left after shaving only twice. I can tell you when the LED shows only 3-3 min shaves left, there is actually about an additional 40 mins of shave time left.

The Shaving Closeness category is virually meaningless. One needs to divide this category by Heavy, Medium and Light beards.

Consumers Reports needs to take a page from clinical studies and design a truly controlled electric shaver test and spell out all the details in a better scientific format.

I believe that their latest shaver test is quite shoddy and not up to their reputation. Do it right or don't do it at all.

Thanks, Gary.

Dennis Trigubetz

Las Vegas, Nevada

You're welcome and thanks for your comments, Dennis.

From: "Christian O'Donnell"

Date: Sunday, December 08, 2002 4:00 AM

To Mark Gleason et. All

I have use an electric since the 7th grade. Most of the time I have used some type of pre-electric solution. My first solution to try was Lectric Shave. I then used, for many years, Aramis Electric Shaving Solution. This wasn't because the product worked better, but smelled much better.

This product has become Aramis Lab Series Electric Pre-Shave Solution. I recently became aware of TSS and fell in love with the product.

I have tried dry shaving in comparison with TSS, but have found that the TSS method leaves my face smoother after many hours in comparison to dry shaving. An alcohol based product leaves the same result.

I have found that the Spectra/Sensotec does shave a little bit closer than the Quadra. Honestly, the best feature of the Spectra is the life span of the battery.

BTW, electric shavers do shave as close as blades. Blades chop off the surface hair at an angle and takes off more skin. Electrics take off the same amount as a blade, not at and angle, but the full shaft. Put another way, the blade cut is at a diagonal, the electric, straight across. The hair is cut at the same length, but what you feel is the full shaft, rather than the ends of the shaft, especially if you shave with the grain with a blade.

Hope this answers any questions. Thanks to Gary and his site... Great information for shaving geeks as us...LOL

Chris O'Donnell

You're welcome and thanks for your comments, Chris.

From: "Andrew C. Levitt"

Date: Thursday, December 05, 2002 2:29 PM

Hi Gary,

I wanted to report on my experience with a Braun Flex XP, which I have been using for just over three weeks.

At the outset, let me say to those new to electric shaving that you really do need to give your face time to adjust before evaluating the shaver. I had gone back to a blade for quite a while, and my shave with the XP improved dramatically over the course of two to three weeks.

I bought the 5614, the one with the nickel hydride battery, at www.electricshaver.com for $79.95. I wanted the environmentally friendly battery. I was initially leery of getting a Braun, because a Flex Integral I used a few years ago irritated ny face, and I didn't want to deal with the apparatus and chemicals involved with the Syncro. The gentleman I spoke with at the website/store, however, spoke very highly of Braun quality in general, and since the price was in my range, I decided to give it a try.

I have to agree with the writer below who states that this is a surprisingly good shaver for the price. It seems to be a solid, well-built unit. It gives a very good shave with very little irritation. There are times when the shave is not quite as close as I would like, but the absence of irritation is key for me. It can be cleaned under running water, which is nice.

Braun recommends shaving before washing the face. I have always shaved after the shower, but so far I've done it their way, which works as long as I have washed my face before going to bed. I doubt it would work if I exercised in the morning or had a dirty face from the day before.

I am also very pleased so far with the battery life.

On the negative side, I'm not crazy about the trimmer, which I think is positioned poorly. Also, the razor does not come with a plastic cap to put over the heads, just a hard plastic case for the entire razor (which has holes to allow a rinsed shaver to dry, but will not hold the power cord.

I would definitely recommend this shaver to anyone looking to spend less than $100. It actually shaves better than some more expensive ones I've tried over the years.

I didn't want to try any pre shaves until I had adjusted to the razor, but am planning to try the Lectric Shave Ultra gel. I'll let you know how that goes. I was also wondering if anyone can tell me where I can get the Total Shaving Solution that so many of the guys seem to like. I'm in the U.S.

I hope this is informative. Happy Holidays to all.

I'm sure it is, Andrew.  Thanks for your endorsement of the Braun Flex XP and I hope you'll get an answer about Total Shaver Solution availability in the USA.

From: B&B Gengenbach

Date: Tuesday, December 03, 2002 12:16 PM

Subject: New Panasonic "Lamdash" shaver

I read with interest the forum comments on the new Panasonic razor - "Lamdash" . Just to let you know That I contacted Matsushita Electric Works, the manufacturer, and they said it will be sold in the U.S. in April 2003. Great site!

Betsey and Bob Gengenbach

Thanks for letting us know, Betsey and Bob.

From: "Gleason, Mark E"

Date: Tuesday, December 03, 2002 11:29 AM

Thanks for the input from Chris Oddonnell on how he uses Total Shaving Solution (TSS) wet with the Quadra and Spectra. Chris and others, did you find much of a difference between the Quadra and the Spectra? Also, did you try the Spectra dry or with something that dry's like lectric shave? Does the Spectra work best dry or wet? Is the irritation the same dry versus wet?

I think your input will be greatly appreciated as a lot of people are considering buying the Spectra and want to know how it works and whether it is best dry or wet. - Thanks, Mark

And I thank you as well for your note inquiring about the difference between the Quadra and the Sensotec/Spectra shavers.  I can mention that the Sensotec/Spectra is intended to be used as a dry shaver which would work fine with pre-shave preparations for dry shavers.

From: Jon Cremers

Date: Monday, December 02, 2002 10:49 PM

I am currently trying to decide between a Norelco Reflex and a Norelco Quadraflex razor. The main difference I see is that the Quadraflex is water washable and the shaving surface has both holes and slots. I can see the advantage of being water washable, but I am skeptical about the benefits of the holes and slots. Do you feel that the Quadraflex will give a better shave than the Reflex and if so, why? Thanks.

Jon

Thanks for your note, Jon.  While I admit that I got my Philishave Quadra shaver because of being able to rinse it clean, the shaving performance is great after changing some habits.  Because the shaving surface is slots and holes, I have to make sure I don't miss spots because the holes only get the shorter whiskers.  The shaving surface with the holes is thinner than the shaving surface with the slots and with my goatee, that can cause my beard to eventually grow larger because I can't get a closer shave on the edges.  But then I have the shaver's sideburn trimmer as well as my beard trimmer to take care of those problems.  Both the Quadra and Reflex Action models have the heads which adjust to your face in a three-dimensional manner.  My bottom line opinion is if you want speed and don't mind the tedious cleaning regimen associated with rotary shavers, then choose the Reflex Action.  If you primarily want the easy cleaning and you're not in a hurry while shaving, then the Quadra would be the choice.  I hope this helps.

From: Stephan Alfred

Date: Monday, December 02, 2002 10:16 PM

Wow: What a Site !

I am, and have always been, a traditional wet shaver. I always make sure to shave "with the grain" and am fortunate enough not to suffer from ingrowing hairs or shaving rash (except if I am shaving a longish growth). In contrast, it seems, to many of the shaving enthusiasts on this wonderful site, I generally like to have a day or two's stubble growth. In other words, I am very rarely fussed about being ultra-clean shaven.

QUESTION 1: Does this fancy new James Bond Sensotec device, or any other electric shaver, have a setting which will leave me with a day or two's stubble ?

QUESTION 2: Will the action of the Sensotec disrupt the direction of hair growth on my face?

QUESTION 3: Will an electric shaver be likely to cause any kind of irritation?

I would very much appreciate your assistance before launching into any electric purchase.

Thank-you in advance

Stephan (London, England)

You're welcome and thanks for your note, Stephan.  I'll try to answer your questions.  For question #1, electric shavers are not intended to give you a stubble appearance.  Beard trimmers which an adjustable guard can give you the desired stubble at the closest setting.  On question #2, I don't think electric shavers affect the direction of hair growth, that has to do with the nature of the hairs on your face.  As for question #3, using the shaver for too long in one area can cause irritation as the shaver also shaves off skin cells as well as whiskers.  A good pre-shave preparation can allow you to shave with fewer strokes.  I hope this helps.

From: "Philip Bennett"

Date: Monday, December 02, 2002 4:16 PM

Over the years I have enjoyed the information and assistance found on these pages, so I figure it is time to share my (limited) experience. I needed a new electric shaver and was intrigued by the new Norelco/Philishave Spectra (USA). But I had mixed results with some Norelcos in the past, especially concerning razor burn in the sensitive neck area. I tried Panasonic 8003W and Max but couldn't get a very close shave without skin irritation. I like the Braun Syncro but just didn't want to mess with cleaning solutions, etc.

I met an owner of a small appliance repair shop who offered the following opinion. He said you have to realize that an electric will never give as close as a good blade due to the fact that the regular razor removes a layer of skin as it shaves. Electrics are designed to not do that.

What they are designed for is fuss-free (relatively) shaving w/o a lot of mess. The mistake, he said, men make is trying to use them like a regular razor. You have to let the shaver do the work. Move the shaver over the whiskers and allow it to clip them off. Repeated use on the same area with more and more pressure will eventually irritate the skin and give a rash. Foil shavers tend to be easier on the skin (initially) since they don't pull on the whiskers as much as a rotary. But, this usually means they don't cut as close either. He recommended the new Norelco Spectra 8894XL due to the best durability, the longest battery charge (100 min.) and the new adjustable blades and heads that allow you to apply less pressure on sensitive areas and then adjust it up for the regular areas. He said the ability to rinse out after each shave was also a plus for cleaning.

Finally, he recommended use of either a power shave-stick before and Neutrogena Razor Defence after shaving. I purchased the 8894 and used according to his directions. I have been amazed at how comfortable and easy to use this shave is. I have had NO irritation or razor burn from the first day. This is the quietest running shave I've used. It is easy to clean and looks to average between two and three weeks on a single charge. Highly recommended.

I apologize for the long post but hope my experience will help others. I've just ordered some Total Shaving Solution and will give it a try with the shaver as soon as it arrives.

Thanks to Mr. Steel Beard and everyone who has contributed to this forum.

You're welcome, Philip and thanks for your note.

From: C. Whitmore

Date: Sunday, December 01, 2002 9:15 PM

What a helpfull site. I was wondering if I could replace the heads in my Norelco Advantage with those of the Spectra or Quadra. They all seem to be the same size.

Thanks,

C. Whitmore

Thanks for your note.  Unfortunately, the cams and mounts are different so the heads on the Advantage or Cool Skin are not interchangeable with the Spectra/Sensotec or Quadra models.

From: "Christian O'Donnell"

Date: Friday, November 29, 2002 2:21 AM

Gentlemen,

I have been a user of "Total Shaving Solution" for the past year and love the product. I have been using it with both the Quadra and Spectra razors, but I have been following the advice for blade users, sans shower.

I immediately rub 3-4 drops onto my face after exiting the shower, and add more water to spread it around. My razors just glide over my face and I get a very close and comfortable shave. I rinse the shave whenever the indicator light appears.

Try it. You'll be pleasantly surprised.

Chris O'Donnell

Thanks for the tip, Chris.

From: João Pedro Pereira

Date: Thursday, November 28, 2002 12:06 PM

Hi.

I´m quite a newbie in electrical shaving, but now I’m buying a Philishave Sensotec or a Braun Syncro or Braun Flex XP.

Don´t get me wrong, your site is the best I found for getting precious information about electrical shavers and all aspects behind them, but still I can’r figure out wich one is best! And I learned that that’s because there are no “best” shaver out there, but the best shaver for different types of beard.

So what I want is to someone please tell me if with my kind of beard will it be better for me a rotary one (sensotec) or a foil one (braun).

My beard is very strong and I’ve always shaved with razors. And shaving with razors in various directions always left me with ingrowing hairs in the neck area.

I stoped shaving in the opposite direction of the hair growth, like people usually do… I just shave in the direction of the hair growth now, so I don’t get ingrowing hairs and irritated skin. The bad part about this is that I don’t get a close shave as I wish.

Anyway, with all this info about my “difficult” beard, I hope anyone can tell me not if sensotec is better than syncro or the other way around… but I hope that anuone can tell me with system may be best for me, if the rotary one of sensotec or the foil one of syncro.

Thanks a lot

You're welcome,  João and thanks for your inquiry asking those who have used the Braun Syncro, Braun Flex XP and Philishave Sensotec (aka Norelco Spectra) to tell which one is better for João's type of whiskers.  My personal opinion is for difficult whiskers is that shaving surfaces with slots work better on the neck area compared with shaving surfaces with holes.  The Sensotec/Spectra line of Philishave/Norelco shavers have a combination of slots and holes as well as a closeness/comfort adjustment.  Other opinions are encouraged.  I hope this helps.

From: "o603p205"

Date: Thursday, November 28, 2002 6:22 AM

Subject: TELL MR. STEEL BEARD

Hi Gary,

First of all you've got a great site i learned a lot from it.

I'm a Design Engineering student at the TU in Delft, Holland, about to design an electric shaver for Philips DAP. The funny thing is; I've always shaved with a razor! I wonder why everybody wants to shave electrically if it brings so much extra stuff to do, like cleaning, adjusting your skin, lubricating, charging, recharging. And even shavers for wet shaving while to me the best way of wet shaving is with an ordinary razor and cream. My question is why? It seems to be way more expensive time consuming and i believe that the ordinary razor gives a closer shave. Like I said I'm supposed to design an electric shaver so I need very much to get an insight in the world of electrical shaving your site has already given a lot of insight, but why not shave with the ordinary razor?

If there are things you think are missing in the razors on the market these days I'd like to know too.

Hope you can help me, and thanks for everything you've done allready,

Edje (Holland)

Thanks for your note, Edje.  My opinion on this subject goes back to why Jacob Schick invented the dry electric shaver in the first place as he found wet shaving in a cold and rustic location (with no access to hot water) to be very uncomfortable.  As early electric shavers relied on either power from a mains outlet or from removable batteries,  they were very convenient.  The process of cleaning electric shavers was simple back then.  They became tedious after Philips introduced rotary shavers which required a tedious process of disassembling combs and cutters (making sure the combs and cutters were not mixed) to clean each part.  You already mentioned the problem of recharging today's shavers.  My current shaver seems to solve my problems and that's a Philishave Quadra shaver which is a corded model, NOT a rechargeable.  However, high-end corded shavers are not always available everywhere around the globe.  Philips DAP's American unit, Norelco, does not offer any high-end corded shaver, just rechargeables.  That's why I had to get my corded Philishave Quadra model from Canada where the new "James Bond" Sensotec shaver is also available in a corded model (the HQ8445).  Both the Quadra and Sensotec (called the Spectra model in the USA) lines of Philishave/Norelco shavers are waterproof for cleaning purposes only which solves my problem with the otherwise tedious cleaning of rotary shavers as I can just rinse the shaver under the tap, letting the running water clean the shaver.  I hope this helps.

From: "Gleason, Mark E"

Date: Monday, November 25, 2002 6:35 PM

I read your entire website and am amazed at the amount of useful information for all of us interested in the holy grail of shaving. I have used the Norelco wet dry advantage for about a year. I think the Nivea lotion with the advantage reduces irritation. I am getting a new shaver and am trying to decide between the top of the line Panasonic wet dry linear shaver or the Norelco spectra. Can the Spectra be used wet or with a lotion or with the total shaving solution? If anyone has tried this or has any comments I would really appreciate it. I would like to stick with the rotary shaver as from what I have read you get a close shave with fewer passes and less irritation, but I also would like to use some kind of lubricant or lotion or the TSS. If the spectra can be used with some kind of lubricant then I think the Spectra is the answer. If the Spectra must be used dry then probably the Panasonic linear wet/dry is the answer. This is the ultimate question for anyone serious about electric shaving - Panasonic wet/ dry or Norelco Spectra. - MG

Thanks for your inquiry, Mark.  The Norelco Spectra (aka Philishave Sensotec) is waterproof for cleaning purposes only.  So it is a dry shaver. Pre-shave preparations which say can be used for all electric shavers should work fine with the Sensotec/Spectra shaver I would think.  As for the Total Shaving Solution, as long as you follow the instruction for use on dry electric shavers, I see no problem using that as well.  If anyone has any tips for the best shaving lubricant for the Philishave Sensotec/Norelco Spectra shaver, please let us know.

From: Nowak

Date: Saturday, November 23, 2002 5:45 AM

Gary,

As always, thank you for an excellent site!

I’d also like to thank James Roseland for his tip on the new Panasonic 8093. I’ve found an additional link with info in English about this new shaver. Check out http://www.mew.co.jp/e-press/0204_0206/0210-01.htm

Since it seems impossible to buy it here in Sweden, or in the States for that matter, I wonder if any of your readers might know a good shop in Japan, or elsewhere, with English-speaking staff who stocks the full Panasonic range and ships overseas?

K

Thanks for the URL and for your request for Tell Mr. Steel Beard readers who know how the new Panasonic/National 8093 shaver can be obtained to tell us how.

From: William T.Cicio

Date: Friday, November 22, 2002 9:39 PM

A few months ago I purchased a Norelco Quadra Action Razor model # 6891XL. In spite of following the manufacturer's cleaning instructions I recently noticed that black matter cakes on the underside of the razor head. I run the head under hot water once weekly to clean and degrease with alcohol monthly as well as spray lubricate with a Norelco product. The manufacturer cautions not to use the supplied brush to clean the razor heads. Can harm be done using a brush or toothpick to scrape this matter out? If yes what is my alternative? Thanking you in advance for your advice.

Sincerely,Bill Cicio

Thanks for your question, Bill.  I do have an alternative and that's to use a cotton swab to remove the residue you find under the shaver heads.  If the residue is too hard to remove with a cotton swab, I see no problem with using a toothpick as long as it does not touch the shaving surface, just touch the sides where I believe the residue accumulates.  I hope this helps.

From: "Robert Ennis"

Date: Thursday, November 21, 2002 8:07 AM

I want to respond to the message from David Enzel asking for a comparison of the Quadra and the Sensotec. As I said in an earlier message, I believe the Sensotec represents a whole new approach to electric shaving. While I can understand people feeling that the two are very close, I don't believe they are. The Sensotec provides a different shaving experience from any shaver I've used. There is no sensation of any kind on the face while shaving. There is also no post-shave sensation. Any shaver I've ever used up to now leaves some kind of post-shave sensation. The Sensotec doesn't. A lot of the positive feeling we get from a shaver often comes from the post-shave sensation when we run our hands over our face and say 'wow. great shave." We feel it. It's very common with foil shavers. It is a very different experience with the Sensotec. It's as though you haven't shaved. Fact is, you have, and it's a sensational shave.

I've experimented enough with shavers over the years to know when I've come across something dramatically different. The Sensotec is just that. I've used mine for seven weeks now. I've recharged it twice. I still feel as though I haven't shaved when I'm finished, and I'm astounded at how close the shave is when I check.

If you can deal with the outrageous price, buy it.

Thanks for your comparison of the Quadra and Sensotec/Spectra line of Philishave/Norelco shavers, Robert.

From: Neal Teeman

Date: Wednesday, November 20, 2002 1:53 PM

First, let me just qualify myself as I am very new to 'electric shaving'. I purchased a Norelco Quadra 7885XL back in October. While I can't say that it shaves closer than a blade, I would consider it a very good shave. While still on my '60 day' trial I decided to return it as I was not happy having to always be aware of the battery and preferred a corded model. I purchased a Philishave HQ8445 which is the corded version of the Spectra/Sensotec line from a Canadian vendor (Discount Shavers) since this model is not offered in a Norelco version here in the USA.

So, with that qualification, I would say that the differences between the shaving performance of the Quadra and the Spectra/Sensotec is hardly noticable. I would give a slight edge to the Spectra/Sensotec as the movement of the cutting heads is slightly more than the Quadra, and the additional slots in the cutting head. The adjustable feature may be useful for many but I just use it in the 'normal' position.

In conclusion I would say that if you already have a Quadra and are happy with it the difference is not worth getting a new Spectra. If you are shopping and not sure to get the Quadra or Spectra/Sensotec you might want to spend a little more for the Spectra/Sensotec model for a slightly better performance.

I hope that helps.

Neal Teeman

Port Washington, NY

I'm sure it does, Neal and thank you for your comparison of the Quadra and Sensotec/Spectra lines of Philishave/Norelco shavers.

From: David H. Enzel

Date: Saturday, November 16, 2002 1:33 PM

Dear Gary,

I now use the Norelco Quadra shaver. It gives me the best shave I have ever had. I am considering buying the new Spectra “James Bond” model and would interesting in learning whether others who have tried both find the new model an improvement in shaving over the older model.

Thank you for the wonderful web site you maintain.

David Enzel

Chevy Chase, MD

You're welcome, David and thanks for your note asking other people's opinions of the Norelco Spectra (aka Philishave Sensotec) shaver.

From: James Roseland

Date: Saturday, November 16, 2002 1:39 PM

Dear Gary,

Finally, two new top-of-the-line shavers from National/Panasonic! It appears they'll be replacing the 8070 and 8080. They're the 8092 and 8093, and they can be viewed at http://dmedia.mew.co.jp/wellness/jsp/wellframe.jsp?sg=13

What stands out (to me) about these shavers is that a) they're angled, although they retain the high-end "3D" head, b) one of them has an LCD read-out, a first (I think) for Matsushita (although it reads out in per cent of charge remaining, rather than in number of shaves), and 3) the comfort adjuster dial from the 8070 and 8080 has been replaced by a head-angle adjuster on the side panel. There are probably other refinements that I haven't discovered yet..

Since these shavers are only listed on the National/Panasonic Japanese web site (as far as I know), I'm assuming that, for now, they're only available in Japan. More than likely, however, that will change. In fact, I wouldn't be at all surprised if one of these didn't eventually make its way into The Sharper Image to replace their blue Panasonic 8080.

All I hope now is that, with these new shavers, Matsushita has used batteries that give more than three or four shaves per charge.

Thanks!

Jim Roseland

Thanks for the tip and the URL, Jim.

From: Charles Self

Date: Thursday, November 14, 2002 8:32 PM

I am replying to the postings about oiling a Braun Syncro shaver or any other electric shaver for that matter. I do not recommend using any petroleum product on freshly shaved skin. It makes my skin crawl and I have a full beard. I always tell my customers to use baby oil or a mineral oil to lubricate their shavers not 3 in 1 or WD40. better yet I recommend a lubricant made for electric shavers.

Thanks

Charles Self

The Appliance Connection

Atlanta Ga

theapplianceconnection.net

Thanks for the tip, Charles.

From: dctrig

Date: Thursday, November 14, 2002 2:18 AM

Hi Gary,

What a fantastic site you have! I read it cover to cover. Fyi, although Norelco doubleheaders are no longer marketed in the US, one can still find them new, just dusty old stock. In Las Vegas, Nevada, where I live, there are very few older retail outlets. But at two drug stores I found three 242LC Rotas, two 282XL Rotas and one 482XL Lift & Cut. The last one was made in Holland, the others in China. Extrapolating to the entire country with many old established outlets(jewelry store of years gone by were frequent outlets), there must be at least several thousand new but unsold doubleheaders.

I am anxious to try one as I have found the triples harder to maneuver in the upper lip area. I theorize that a double head may also create less dray on the neck, a problem I had with triples, because of its lighter weight and compact size. I chatted online tonight with a Norelco rep and was assured that the 2 year warranty/60 day trial would still apply on old stock but new doubles. The rep stated that Norelco no longer makes doubleheaders. Is this true and is Canada just selling off the end production?

I find it amusing that the asst mgr of the drugstore who handed me a ripped open dust covered box with a 482XL inside was surprised when I asked for a discount! I will call the owner tomorrow and see if he is more reasonable.

By the way, Best BUY is great on giving "open box" price reductions. They sold me a Panasonic Linear ES8023SC for $55 and A Braun 6520 Flex Integral for $35. The heavy plastic packaging had been only partially cut open, not really an open box. Target did the same with a Braun Syncro 7505, dropping the price to $70. It doesn't hurt to

ask.

I don't want to go on too long, but I will post back with my thoughts on the Consumer Reports shaver ratings, which I believe had a number of flaws/inconsistencies.

Dennis Trigubetz

Thanks for the info, Dennis.  Even though, Norelco no longer markets double headed shavers, its parent company Philips, which makes Philishave/Norelco shavers, still makes them.  In fact, Philips in Canada still offers a two-headed shaver, a Philishave HQ342 Double Action corded model.

From: William J. Jacobson

Date: Monday, November 11, 2002 2:23 PM

I just bought a new Philishave Sensotec HQ8894, or Norelco Spectra 8894XL, as we call it in the states. It replaces the "Quad Action" Norelco I had previously. It seems a little less close to me, and it takes me a little longer to shave--although the three-week "waiting period" is not over. Can anybody else tell me of their experience with this razor, particularly as compared to the model before it?

Bill Jacobson

Thanks for your note asking for user input comparing the new Sensotec/Spectra and Quadra lines of Philishave/Norelco shavers, Bill.

From: Solomon Myers

Date: Monday, November 11, 2002 2:11 PM

In response to Jeremy Major's posting, I think the Braun Flex XP gives a slightly better shave than the Braun Flex Integral Ultraspeed. The cutter block and foil on the two razors are essentially the same except for the fact that the Flex XP parts are designed to be washable. The motor speed also seems similar to me. That said, there are only three possible reasons I can think of to explain why I think I'm getting a slighly better shave with the Flex XP: 1) my Flex XP is new and my Flex Integral Ultraspeed was possibly due for a new foil and cutter given my heavy beard; 2) the Flex XP gets washed under hot water every day after shaving, sometimes with liquid soap, whereas, I typically cleaned the Flex Integral Ultraspeed only by opening it up and shaking out the stubble after each shave, with a good brushing once per week or so; or 3) I'm not getting a better shave but just think that I am because of some unknown subjective bias due to being enthused by all the other features of the razor which I like. My guess is that it is some combination of the first two, but my analysis isn't based on any sort of proper scientific testing method. I'm making my judgement by how smooth my face feels a couple of hours after shaving.

If someone was trying to decide between buying a new Flex Integral Ultraspeed and a new Flex XP, I would say get the Flex XP based on the hot water washability, ergonomics and quality of shave. If someone was trying to decide whether they should upgrade from Flex Integral Ultraspeed to a Flex XP, I would say that it depends on how much it bothers you to clean your current razor the old fashioned way, how often you actually do that, and how much the noise and lack of ergonomics on the Ultraspeed bothers you. I think the shave quality with the Flex XP is marginally better, but I think this may be due to having a cleaner razor because of washability rather than to any engineering difference.

Solomon Myers

Thanks for the info, Solomon.

From: James A Elliott

Date: Sunday, November 10, 2002 9:56 PM

Hi, Gary.

I just thought I'd let you know that I was at the Netherlands' Philips site today, www.philips.nl and they have listed the Sensotec series. Unfortunately, though, the global site for Philishave in English, www.philishave.com is experiencing problems and just has a link to Norelco. So, hopefully, the English Philishave site will follow the Dutch site and list the Sensotec razor line.

Jim...

Thanks for the info, Jim.  Just before I typed this, I looked up the regular Philishave web site at http://www.philishave.com and they have added the 8000 series Sensotec shavers and updated the Cool Skin line.  Unfortunately, they did not yet update the listings further to show the other product line changes such as the 7000 series Quadra line replacing the 6000 series.  I hope they will finish updating the web site quickly before the holiday season begins.  Come to think of it, the Christmas decorations are already up at the stores nearby.

From: Jeremy Major

Date: Friday, November 08, 2002 11:34 PM

Solomon's discussion of the new Braun 5614xp was excellent. However, he really never said if the 5614 gave a better shave than his ultra speed. Am looking at each, and wonder which is a better purchase for shave quality.

Thanks for your comment, Jeremy.  If Solomon or anyone else can compare the shave of the 5614xp and the Ultra Speed, please do so.

From: "Jared Yucht"

Date: Wednesday, November 06, 2002 2:48 PM

Since the last time I wrote in 5/01 my opinion has changed. I've been fighting ingrown hairs for my entire adult life. I've spent $1000's on every shaver, cream, remedy, etc., in hopes of finding a way to avoid them. I thought I was on to something with the Syncro but really it was only that it was better than rotary shavers for ingrown hairs but certainly not successful. I even conceded for a few months and grew a beard but when your facial hair is that curly a beard looks bad and is extremely uncomfortable.

Well, after all of this I read about the Andis Outliner trimmer on some random website and bought it. The reality is maybe I won't have the closest shave but I'm getting a decent one. And for the first time in my adult life

I don't have one ingrown hair on my face.

Thanks for the update, Jared.

From: Solomon Myers

Date: Tuesday, November 05, 2002 9:02 AM

Hello again to all my fellow shaver obsessionists. I've gone and purchased another razor--a Braun Flex XP 5614. After using this razor, I actually gave away my collection of slightly used shavers--the Braun Intercept went to my grandmother's nightstand at the nursing home so I can shave her mustache when I visit her--I know you are laughing, but its true).

I have thick curly beard hair and have a history of ingrown hairs on the neck when shaving with the wrong razor. I had most recently been shaving with a Braun Flex Integral Ultraspeed. I liked this razor, but I wanted it to be less noisy and have tap water washability. Previously, I used a Quadra Action for a couple of years, but got tired of the neck irritation. I've tried just about every razor out there except for the Panasonic Linears. I've only been using the Braun Flex XP for one week, but my dog is not happy about having to compete with an inanimate object for my affection. It's freaky, but this razor has absolutely everything I was looking for and at a very reasonable price. My comments/comparisons follow:

SHAVE QUALITY AND TIME: I get a very close shave without any neck irritation. Unlike many posters to this site, I feel the Braun three stage cutting system does a better job of getting my curly neck hairs than any rotary I've ever tried (I've used both a Quadra and a Norelco Micro Action, each for a couple of years). Also, with Rotary razors I've used, I absolutely needed a pre-shave to get a decent shave. I don't need any pre-shave with the Flex XP. I like the idea of not having to put chemicals on my face just to get a decent shave. I did get a slightly better shave using Williams Lectric Shave Ultra, but I imagine I will save the goop for those hot humid summer days. I've tried the Syncro, but I do not feel the oscillating head results in a noticably better shave than the Flex XP which does not have an oscillating head. Because the Flex XP is a foil shaver, it gives a straight clean line near the sideburns without using the trimmer. Rotary razor's just cannot do this. My biggest joy from the Flex XP is that I've gotten my shave time down to 3 or 4 minutes. It used to take me 7 or 8 minutes.

TRIMMER: The trimmer on the Flex XP is quiet and works well. My experience with Norelco razors is that the trimmers were not wide enough for my sideburns despite being described as "full-sized" and generally did not function well. This was a particular pet peeve of mine because with a rotary razor you rely on the trimmer to get that straight line at the sideburns and to avoid the infamous "sideburn creep" (where your sideburns creep slowly down your face). The trimmer on the Remington TCT foil shaver was useless as far as I was concerned.

CLEANING: The Flex XP is washable under hot water. You simply put it under hot water and turn it on; you don't even have to open it up. Braun recommends using some liquid soap on the foil once in a while. I imagine this helps cut the natural buildup of oils from shaving. Thus, this razor is comparable to the washable rotary razors and is easier to wash than the Remington TCT foil shavers. The flimsy construction of the Remington made it difficult to remove and replace the foil after cleaning under tap water and its design had many crannies and pockets where wet stubble would hide and gather even after washing. The Syncro did not work for me because I didn't like the idea of buying those disposable cartridges for environmental reasons and I didn't have a good place in my bathroom to put the bulky and ugly cleaning/charging stand.

CONSTRUCTION & CASE: The Flex XP is solidly constructed in Germany. It is ergonomic and well balanced in the hand. Some stubble falls out of the razor through the foil while shaving and this is perhaps the only thing I don't like about this razor. The case is decent quality hard plastic and is only slightly larger than the razor itself. This makes it easier to travel when compared to other razors with larger cases. Beware however, the case will not hold the razor and the charging cord at the same time. This is not a problem for me as I rarely am able to take vacations long enough to require recharging. Also, the "hinge" on the case is one of those thin bent plastic closures which I imagine will come apart after some use. The case has drainage/ventilation holes so the razor can dry, even when in the case.

NOISE LEVEL AND MOTOR SPEED: The noise level on the Flex XP is similar to Syncro, and slightly higher than rotary razors, but is not nearly as loud as the Braun Flex Integral Ultraspeed or the Braun Intercept. The Remington TCT Foil Shaver I tried was very loud to the point of annoyance. As for motor speed, the Braun websit, brochure and packaging do not mention a specific motor speed, but they do promote the razor as being "ultra speed." The Amazon web site lists the Flex XP motor at 7800 passes per minute, whereas they list the Syncro at 8500 passes per minute. I don't know where they get their info or whether it is accurate.

BATTERY: The battery is NiH evnironmentally friendly. It charges in one hour with a five minute quick charge. They say the charge will last 50 minutes. So far, I haven't had to recharge the razor, but my past experience with Braun leaves me unconcerned about battery issues, unlike many Remington and Panasonic users. The Quadra's battery worked well, but it was not environmentally friendly--why do they still sell NiCads? The top end Flex XP (model 5614) is the only one with a low charge indicator. It does not have a fancy digital read out telling you how many minutes are left. It simply lights up when the battery charge is getting low. I like this fact because it seems like you pay a lot of extra money just to get those high end battery meters and they don't generally give an accurate reading of how many minutes are left anyway. Just tell me when I have to recharge it with sufficient advance notice so I don't run out of charge while shaving. I like simple products which function well.

PRICE: I paid $79.99 for this razor at Target. I think Braun has way underpriced this razor. I would have gladly paid double what I paid given all the features. By the way, it seems like Target maintains a well stocked electric shaver section and charges very reasonable prices. They also had a lot of Panasonic spare parts on hand for those of you Panasonic users who are having trouble getting foils and cutters.

A special thanks to you, Gary, for giving us all a great forum where we can exchange our diverse and sometimes contentious views about electic shavers.

Solomon Myers

You're welcome and thanks for your review of the Braun Flex XP shaver, Solomon.

From: "tpress"

Date: Tuesday, November 05, 2002 3:47 PM

I have much enjoyed your site over the years, and thought I would respond to Anthony Knapp's recent question concerning Hitachi Rotary razors, and ask a question of my own.

I purchased a Hitachi Rotary a while back (mine is a single rotor, but they also make or made a two rotors model) in my search for the ever elusive technological breakthrough.The principle of the thing is similar to the old manual push rotary lawnmowers, and the razor is noticeably quieter than conventional foil models, with similarly reduced vibration. Still not at Norelco levels, however.

Unfortunately, the shave quality for me was mediocre, coupled with the inability to shave in multiple directions (you can't shave against the movement of the mower/rotor blade). From my experience, at least, the Hitachi is an interesting idea which doesn't doesn't deliver on its promises, and mine sits peacefully in a drawer awaiting rebirth on eBay.

My question relates to Norelco, specifically changing from a reflex action to the new Sensotec. I presently use a Norelco 5884, and like it a lot, but would like to be able to clean the heads under water. I was going to try the quadra action, but I presume the Sensotec as the newer model offers improvements over the Quadra. My question is whether my beard and face will need to adjust from the Reflex to the Sensotec, and whether I will be able to switch between the two shaving systems at will.

Many thanks,

Tom Press

Thanks for your note, Tom.  There is a difference in the combination of holes and slots on the Sensotec/Spectra compared with the Quadra which may solve a minor problem I have missing spots with my Quadra.  I do occasionally switch back and forth between my corded Quadra (purchased in Canada) and the rechargeable Reflex Action and I have no problem switching from one to the other and back.  But I still recommend that you allow about three weeks for your face to become fully accustomed to the new shaver.  BTW, there is a corded Sensotec available in Canada in case you don't want a rechargeable.  I hope this helps.

From: "Christopher Rouser"

Date: Monday, November 04, 2002 1:22 PM

About the Remington's and the battery problems. I've used a few of them and found that although the batteries in their latest selection of shavers have short lives, the battery "indicators" work even worse. I've found that just because it says you only have say 10 minutes left you may really have more like 20 minutes. To sum it up the Remington's have small fuel tanks and lousy fuel gages. Unfortunately the MS3 series foil shavers don't come in a corded model, but the MS2 models do. I've tried them both and they both work very well as far as a close shave is concerned, you might try a corded MS2. Or just plug in the MS3 between shaves and then unplug it when you use it, but don't use it as a corded model only (plugged in while shaving) or that will cause other problems as per the manual. And, ignore the battery gage, it's meaningless on a Remington. The Panasonic batteries are little better but not much, at least their battery life indicators work. I've had a couple of Norelco's in my time and always thought the battery systems worked great in them, but the foils shave me better. If the Norelco battery people could team up with the Remington shaver designers you would have a heck of a shaver I think.

Thanks for your note, Christopher.  One comment I can make is until recently, Philips owned the Austrian shaver company Payer which makes the Zebra line of shavers which Remington markets under the Intercept name.

From: Sal Dino

Date: Sunday, November 03, 2002 9:15 AM

Subject: TELL MR.STEEL BEARD Mission Impossible

I've looked around and around and I'm starting to get dizzy.

Now I figured it's time I go to the experts.

First the specifics. I have a heavy beard with hair that grows every which way and very sensitive skin. I don't shave in the shower so I don't need one of those razors. I live in Florida so usually when I shave I end up sweating. I shave my head and would be using the razor for that also. A trimmer is not too important to me even though I do have a mustache. And I don't really want to spend $500 on my new razor.

You mission, if you choose to accept it, is to help me find a razor, which as of yet, I haven't found that exists.

Any help at all would be appreciated.

Thank you.

Thanks for your inquiry, Sal.  I hope others can help choose a shaver to use in high humidity areas as well.  My first suggestion is to use a preshave (such as a powder stick which Remington offers, for example) to dry your skin before shaving.  That would improve shaver performance.  As for the shaver itself, I suggest any of the Philishave/Norelco shavers with heads which adjust to your face (and head) in a three dimensional manner.  Those product lines are the now reasonably priced Reflex Action line, the moderately priced Quadra line and the new high end Spectra or Sensotec line.  I hope this helps.

From: George Gentekos

Date: Friday, November 01, 2002 9:26 AM

I have found for me I am getting the best shave from a Remington...always used a Braun until two months ago when I decided to try out the Remington MS3-4000 total comfort ...when it is fully charged it reads 40 minutes...as soon as I used the sideburn trimmer is loses 10 to 12 minutes...today i had 15 minutes remaining of shave time..I used the sideburn trimmer for about 10 seconds and the remaining time went down to zero...this is the second MS3-4000 shaver I have had in two months with this problem....does anyone else have this problem??? Remington???? are you reading this ????????? Its a great shave but if I use the sideburn trimmer for 20 seconds...I lose 20 minutes of charge time???? any comments would be appreciated..especially from Remington..thanks

George Gentekos

Thanks for your note, George.  That's an interesting problem with the sideburn trimmer using up too much of the battery's charge.  I hope others (including someone from Remington) can comment on this issue.

From: "Paul Benson"

Date: Friday, November 01, 2002 4:38 PM

Hi

I am currently using a Remington Intercept sensitive shaver. I bought it because the skin on my neck ends up looking like hard red sand rippled up by the wind after I shave. It's a good razor as in a close shave but the battery life is hopeless. About 4 shaves on a full charge. I've taken it back to Remington who've changed the battery, but 6 months on back to 4 shaves. I had a Braun before the Remington. Do they still dump hair shavings through the foil on you whilst you're shaving?! Maybe it's time for a Phillips, especially as they seem to now include better battery technology. What is it going to be like on my neck though or would I be better off still with a foil?

Regards

Paul Benson.

Thanks for your note, Paul.  Are you referring to the new Philishave Sensotec model HQ8894?  (Sold in the USA as the Norelco Spectra model 8894XL.)  That's the shaver with the new lithium-ion (Li-ion) batteries instead of NiCad or NiMH batteries.  The comments I've been getting have been positive on the new Philishave and rotary shavers are usually better at shaving the neck area compared to foil shavers, but allow about three weeks to a month for your face to become fully accustomed to the new shaver.  I hope this helps.

From: Nowak

Date: Friday, November 01, 2002 4:01 AM

Gary,

this post is in response to Anthony Knapp and Nick Hand

From the Braun Synchro 7570 manual: If the display shows "Oil!”, apply a drop of light machine oil onto the shaver foil.

The Panasonic 8080 3D shaver head is flexible which allows it to follow the shape of your face. I think it makes for a more comfortable shave with less razor burns. I haven’t tried a Panasonic without 3D though.

Another improvement with the 8080 over previous models is that the 8080 has NImh batteries instead of NiCads. Hopefully, this means that battery problems are a thing of the past. I’ve only had my 8080 for about two months and I am very pleased with it so far. If anything goes wrong or if I change my mind I’ll let you know.

Btw, if you buy a Panasonic you should also be aware of that replacing the foil and cutter is much more expensive than on a Braun or Philips. Here, in Sweden, the cost is about 60 USD versus 30 USD.

Best wishes

Karl

Thanks for letting us know, Karl.

From: "Hans Nonchen"

Date: Thursday, October 31, 2002 9:27 PM

Subject: re: "oil" message on 7570

Hi Gary,

I noticed a question about the "oil" message. Once a month or so, the cutter should have some light sewing machine oil, or 3-in 1 oil applied to the cutting surface. The user should put a little bit of oil on his fingertip and apply it to the cutting surface.

The "oil" message will disappear once the reset button below the display is pressed.

I hope this helps.

Hans

I'm sure it will, Hans.  Thanks for the info.

From: "ANTHONY KNAPP"

Date: Wednesday, October 30, 2002 5:41 PM

Hi,

Anyone used or know anything about the Hitachi rotary razor? I've used an old single foil Hitachi now for several years and would like to upgrade.

Cheers,

Tony

Thanks for your inquiry, Tony.  I hope that Hitachi rotary razor users will tell their experiences here.

From: "Nick Rioux"

Date: Tuesday, October 29, 2002 11:14 AM

To whom it may concern:

My father gave me a Braun 7570 Syncro Shaver minus the booklets (he lost them) and it is the best one I ever had... The LCD screen occasionally gives me the message "oil" or "Oil Now" but I have no clue on where to oil it and to even what kind of oil I should be oiling it with? Can you help me in this matter?

Regards,

Nick

I could try Nick, but I don't have a Braun Syncro.  But I know there are a lot of Braun Syncro users who follow these notes.  I hope they can be of help here.  Thanks for you note.

From: Nowak

Date: Monday, October 28, 2002 5:08 AM

Hi Gary,

I’d like to thank you for an excellent site with much interesting and useful information, keep up the good work!

After reading all the posts in the Steelbeard forum I’d like to contribute some of my own shaving experiences that might be of help to your readers.

My beard is stiff with straight whiskers. Its dark brown and I shave every day except on weekends. I do not like to shave but I’d like being clean-shaven. A close shave is very important to me but it also has to be painless. Since I shave almost every day I can’t tolerate razor burns.

I’ve used the Braun Syncro 7570 for the last three years. Although I’ve been pleased with it, I started the search for something better. I’ve tried the Panasonic 8080 and the Philishave 8894.

A few years back I’ve tried Philishave (the one with the skin sensitivity settings) and came away disappointed. The shave simply wasn’t close enough and I got razor burns. This was perhaps five years ago and I figured I’d give Philishave another try. The 8894 has some strong points and if you like Philishave I’m sure this will be an excellent shaver for you. For me, I’m afraid, it wasn’t. The shave is much closer than with older Philip’s, super lift and cut really works. But it is no way near as close as Panasonic and not even as close as Braun, although it’s a close call(!) compared to Braun. I also still get razor burns (I’ve tried the shaver for about three weeks). On the positive side the shaver is very quiet, the ergonomics are first rate and it is very well made. Also, batterylife is outstanding.

After my disappointing stint with Philips I decided to try Panasonic. The first thing that strikes you is the very powerful motor. It is very efficient and allows for a fast shave indeed. I have to admit, though, that I was a little underwhelmed at first though. Sure it shaved alright, but I didn’t think that the improvement over Braun was that impressive, then I tried Philips and Braun again - the difference for me was huge! Panasonic simply gives a much faster and closer shave and without rashes. The comfort settings really work. I use the normal setting, for me this gives the best balance between a close and a comfortable shave. I’ve used the Panasonic for the last two months and it is now my shaver of choice. It still isn’t perfect though. The battery life is quite short, I get about five to six shaves before I have to recharge (the manual states that fourteen shaves are possible - I’m sure that is correct, if you only shave your upper lip!). The six led charge display is nowhere near as informative as on high end Braun’s or Philip’s. And it is difficult to get spare parts. But if you can live with those shortcomings it is a very good shaver that is also very well made.

Karl

Thanks for telling your experience with different shavers, Karl.

From: Nick Hand

Date: Monday, October 21, 2002 3:08 AM

Subject: Panasonic shavers

Gary

I have been a regular visitor to your site for some time and, like many of your other readers, am seeking the 'holy grail' of shaving. Thus far, the closest I have come is the Panasonic Linear range. I am currently on my second Panasonic in about 6 years, although in that time I have also tried a couple of the Remingtons and recently bought a Braun XP which is actually not a bad shaver, but does not provide quite as close a shave as the Panasonic, nor is the shave as quick. But I digress; onto my second Panasonic but am starting to experience some battery life 'issues' with it. (Interestingly, my orgininal Panasonic which I have kept as a back-up shaver is still running fine, with no battery problems - I upgraded for the additional motor speed of the ES8068).

Despite what I read in your column about others having difficulties with Panasonic batteries, I would like to stick with the brand, as I do like the shave (I have never tried a Philishave rotary as people kept scaring me off them saying my sensitive skin wouldn't handle it but I have been tempted to try one - have you had any more feedback on the Spectra/Sensotec?).

I read Jim Roselands comments on this page with much interest (and confusion!) about the various Panasonic model anomolies from one continent to the next, and on inspection of Panasonic's Australian website, notice that the ES8026 has only just been released here. A quick search of the 'net and I came across a UK site reviewing and selling the ES8080 Jim mentioned, which looks like a fabulous shaver, and one I would like to try, but can't get any information on when (if) it might be released in Australia (Panasonic were no help).

I have no problems in ordering one off the net from this store in the UK, but obviously there will be differences with electrical outlet confirgurations and so my first question is: can any one tell me whether I would be able to use the ES8080 in the charger stand provided with my 8068?

Secondly, how is the '3D' shaver head of the 8080 different to the normal Panasonic shaver head?

Gary, I appreciate being able to voice my questions on this forum, and look forward to the assistance of those Panasonic fans out there.

Kind regards

Nick Hand

Adelaide, Australia

Sure thing, Nick.  Thanks for your inquiry asking other Panasonic/National shaver users about the Panasonic models you mention.  As for the Philishave Sensotec/Norelco Spectra, the response has been mostly positive with the only negatives I recall being either the high price for these shavers or from those whose faces haven't become accustomed to the new shaver yet.  I hope this helps and I hope the Panasonic users will answer your questions.

From: Andrew

Date: Saturday, October 19, 2002 1:01 PM

Gary,

First, I have to compliment you on having such a wonderful, informative site. It's been very helpful for me to review other opinions of electric razors as well as tips on shaving.

I recently purchased the Norelco 8894 model. Prior to using this, I used a quadra action and had decent results (some neck irritation). This 8894 model is the best electric shaver I've ever used, and I've tried a lot of shavers. Although it does take a little extra time to shave neck hairs, I don't experience the irritation as I did with the quadra. I like the ability to change the shaving mode for sensitive to normal skin, being that I have sensitive skin on my neck, but not on my face.

One question though. Norelco does not recommend using a powder stick as a prep for shaving, do you know why it's not recommended? It seems to give a smoother shave and absorb skin oils.

Keep up the fantastic work!

Andrew

Thanks for your note and your kind words, Andrew.  I believe the reason Norelco doesn't recommend using the powder stick is because of the powder stick residue which remains inside the shaver which would increase shaver maintenance.  But with the waterproof construction of the shaver making for easy cleaning, I don't think you would mind cleaning the shaver more often to wash away the powder.  I hope this helps.

From: "John"

Date: Saturday, October 19, 2002 10:36 AM

Hi:

I'm still using a Norelco 4805XL, which I bought in Florida in January 1979 (never even replaced the combs and cutters).

It's now giving a pretty grinding noise (mainly due to the batteries being unable to hold a charge, I think), and I'm looking to replace it.

One of our local hardware stores (in Ontario) is offering a HQ7615, but I can't find any 7000 series on the Philips web site.

Is this too new to be listed, or too old to be still there?

They're also offering a HQ4609 (which is not on the Philips web site either) for less money, but I think I might be going down in quality from the 4805XL.

Can you give me some info on these models, including the types of batteries?

Thanks!

John <><

I sure can, John and thanks for your note.  Even though the global Philishave web site has not yet been fully updated, I do have the 2000/03 Philips DAP of Canada product brochure so I can tell you that the new generation of Quadra shavers is of the 7000 series.  That HQ7615 you mention is the low end rechargeable Quadra model sold in Canada.  The HQ4609 is the lowest end rechargeable Philishave model sold in Canada.  It may not be going down in quality within the product line, but it would certainly lack the recharging bells and whistles of the higher end models.  As for the features of the models you mention, the models sold in Canada (as well as most whose model numbers end with odd numbers) have NiCad batteries. The HQ7615 has an eight-hour recharging time for up to 45 minutes of cordless shaving, an LED battery charging indicator, a travel pouch and an iron rock colour finish.  This model does not work corded.  As for the HQ4609, it also does not work corded.  The NiCads need 16 hours charging time for up to 30 minutes of cordless shaving.  Has manual voltage conversion, a single LED battery indicator showing charging, a travel pouch and a metallic blue colour.  I hope this helps.

From: asim

Date: Friday, October 18, 2002 2:49 AM

First of all, congratulations on such an excellent site you maintain. I am looking into Electric shavers for the first time, and have been helped a lot by your site already.

I have decided to (as much as I am tempted to just run out and get one) forget the Panasonics, due to cost and maintainability issues I have read here, due to a student's budget I run on. The Question is now between Braun Flex Ultra and Flex XP. No one has said anything, good or bad, about the XPs yet. They use ultra speed motor (no clue if thats the same as Flex Ultra's) cost less and are Washable. I wonder if there is a reason to consider the Flex Ultra 6520 preferred by many at all. I have been tempted by the non-auto-cleaning syncros but the bids simply go higher than I can manage :-(

Another thing which intrigues me is if Braun etc. honor the warranty/money back guarantee if you buy the razor from EBay etc? And how does one provide proof of purchase to them in such a case?

> Thanks for reading, asim.

You're welcome, Asim and thanks for your note.  

From: john

Date: Thursday, October 17, 2002 11:05 PM

Hi Gary,

In response to Doug's request for instructions about dissassembling his Braun 5414, This link provides the service manuals in PDF format for many Braun shaver models . First go to shvcross.pdf to find your model.

http://63.230.9.155/braun/Srv_Man/SHAVER/

John..

Thanks for the tip, John.

From: "Doug Clarkson"

Date: Thursday, October 17, 2002 8:32 PM

Do you or your readers know how to open a Braun Flex Integral 5414?

The batteries have died and I thought I might try some careful soldering myself before I either toss the razor or send it out for repairs.

I'm unable to figure out how to open the case without damage. No screws, tabs, pressure points, etc. are visible to me. Can you help?

Thank you.

Thanks for your inquiry, Doug.  I'm sorry I can't help you here, but I hope someone who can will post a message saying how to dismantle your Braun shaver here.  I hope this helps.

From: "Christopher Rouser"

Date: Thursday, October 17, 2002 9:59 AM

I don't know if anyone has seen this months Consumer Reports magazine but they did a write up on electric shavers. On the rotary side they liked Norelco 5861XL best and Remington R9200 the least. They rated a 4000 series Norelco in the middle of the pack. I used one for awhile and it seemed like a middle of the pack shaver to me. I also tried a Remington rotary model for a short while, a good shaver with battery problems. On the foil shavers they liked the Braun 7570 best and Wahl 5000 the least. They rated a couple of Remington foils also as middle of the back but they dinged all the Remington's they tested for marginal battery performance. Interestingly they rated a Panasonic Linear as middle of the pack, as well as a Remington Micro-Screen 2. I use both these shavers and think they work very well. Norelco & Braun rated well on battery performance. For women's shavers they rated a Remington best. None the less I guess this type of product rating is pretty subjective by nature but it still makes for interesting reading.

BTW, nice website, keep up the good work.

I'll try to, Christopher and thanks for your note.  Of course, I read the article.  If you look at this month's Survey Page, the Consumer Reports article is the subject of most of this month's Survey Page questions for October 2002.  As I write this, I got 75 replies from those who say they plan on reading the article.

From: James Roseland

Date: Thursday, October 17, 2002 12:19 AM

Hi Gary!

I thought it might be helpful for me to reply to Jordan Selburn's inquiry about the current lineup of National/Panasonic shavers. As you know, the lineup varies from country to country, but I'll try to stick to the markets Jordan mentioned (and I know best): the U.S. and Japan. I'm sure I'll end up leaving some things out, or getting some facts wrong, but here goes...

To the best of my knowledge, the 8065, 66, 67 and 68 Linear models have all been discontinued, both in Japan and the U.S. They are still readily available, however, on eBay (probably elsewhere, too), new and in the box, and at decent prices.

The current top-of-the-line National/Panasonic is the 8080 Linear. It has a "3D" floating head, six charging lights, and a comfort dial. It has widespread availability in Japan (England, too), but in the U.S. can only be found (in blue) at The Sharper Image. (Its two-light companion, the 8070, is only available in Japan.) The 8003 is the company's former top shaver, no longer available in Japan, once available in the U.S. exclusively at The Sharper Image (in silver, blue and clear plastic), and now available as an 8003W at a few outlets in the U.S., including shavers.com (and through online auctions). I'm guessing that, at this point, it's actually a discontinued model, since it isn't currently listed on the U.S. Panasonic website.

The six-light 8056 is the 8080 without the comfort dial. It's widely available in Japan, but avaiilable only at Brookstone in the U.S. (It's two-light companion, the 8055, is only available in Japan.)

Like Jordan, I'm surprised that the 8020-series of Linears seems to be available almost everywhere but in Japan, which is a somewhat unusual move for Matsushita, especially since the 8020's are a stylish line of shavers, each with a triangular window on the front, exposing the linear coil. I'm also surprised that the 8024 in particular isn't listed on the U.S. Panasonic website, even though it's available at Sears. Perhaps it's an exclusive model for that retailer.

Jordan is right when he points out that the 8030 Linears seem to constitute a series of shavers that are "parallel and equal" to the 8020's. I have no idea why Matsushita would do such a thing, other than (perhaps) to give each retailer a chance to carry a unique selection of shavers. Having said that, the 8030's do seem to be heavier and more elegantly designed than the 8020's. The NiCd-powered, blue-trimmed 8033 (two lights) and the black-trimmed 8036 (six lights) are available in the U.S., while only the green-trimmed, NiMH-powered 8035 (two lights) is available in Japan.

Of course, the are a number of lower-end National shavers available only in Japan, including a 7013 (like the U.S. 7015, but in solid black), an angled 7505, and (my favorite) a blue, Gatsby-shaving-lotion-dispensing 5405. Happily, the newest angled shaver from National/Panasonic (a two-blader), the 4025, is available on both sides of the Pacific! It's a real "stunner," and easily found in the U.S. at Best Buy.

Finally, it strikes me that Jordan has hit on a genuine problem for shaver fans: incomplete and out-of-date manufacturer websites. For example, I've been confused and annoyed by the number of Philips/Norelco models I've run across that have never been listed on any website. Some of these models seem to be store-exclusives, like Costco's 7864 and Sears' 8881. Nevertheless, I've always wished there were a resource that showed every model available. (I'd be curious to know if Braun and Remington fans have experienced similar frustrations.) The problem is aggravated at the moment by the failure of Philips worldwide to update its website, thus listing none of its 2002-03 models. I would think a company as large as Philips would want to show off its latest creations before they hit the streets! Thankfully, the Norelco website in the U.S. is up and running with at least the "stock" models in its current lineup.

I know this has been a long and rambling response, and I apologize. Hopefully, though, National/Panasonic shaver fans will find it useful.

Jim Roseland

Thanks for your response with the info, Jim.  It is much appreciated.

From: James A Elliott

Date: Wednesday, October 16, 2002 4:24 PM

Hi, Gary.

I just wanted to comment on Chris Jackie's recent post about the Spectra 8894 razor. He said that he experienced irritation after using the razor for a week, and will return the razor and go back to the Braun Syncro. I just wanted to let him know that it takes 3-4 weeks for the skin to adjust to the new razor. Stick with the 8894 razor, Chris. I've heard glowing reports on this model, and if you try it for a few more days, I'm sure you'll be pleased. It is my firm belief that Philishave/Norelco makes the best electric razor out there.

Jim...

Thanks for your response, Jim.  That is my feeling as well as you shoule about 21 days to a month for your face to become fully accustomed to the new shaver.

From: Larry Hertzog

Date: Wednesday, October 16, 2002 2:52 PM

Gary,

I have to chime in and agree with Chris here. I've been using the Braun Syncro 7570 and, to date, it's given me the best shave of all the models I've tried, including the new Spectra 8894. My experience mirrors Chris's -- the Norelco just didn't get the job done as well and wasn't quite as "irritation free." Obviously, your beard may vary.

I've also been trying the new Panasonic ES8003 which, for me, comes in second to the Braun. The Panasonic's a good choice for travelling light since it cleans under water and doesn't require the Braun's Syncro cleaning base.

When not travelling, however, the Braun is perfect. Pop it into the base and it's cleaned and lubed, leaving me free to read this forum, looking for the latest and greatest.

Larry Hertzog

Thanks for your response in favouring the Braun Syncro shaver, Larry.

From: Robert Ennis

Date: Wednesday, October 16, 2002 7:20 AM

I want to comment on Chris Jackie's remarks about the Norelco 8894XL. Chris, you can't come from a Braun Syncro shaver to a rotary and assess that rotary after one week of shaving. Rotary shaving requires at least three weeks for the beard to adjust. I am not trying to create a debate about this. It's a fact. One week with a rotary, coming from a foil shaver is an impossible comparison. Chris says "While the Syncro isn’t perfect, it still is the best shaver on the market". What he should have said perhaps, is that it's the best shaver on the market for his face and beard, in the climate he lives in, in the bathroom he shaves in. The guy next store has a different face and beard and a different set of shaving conditions, so a sweeping statement like that has no relevance.

I was convinced that the Remington TCT (MS3) 4000 was the best shave I had ever had. The 8894 stacks up very well next to it, and for me, the Braun, that Chris calls the best shaver on the market, was a distant third. So it's subjective, it's anatomical, and it's also a factor of how much time is given for the beard to adjust to a new shaving system.

The one thing I've learned, after years of electric shaving, is that there is no "best shaver on the market". There is only the best shaver for me.

Well said, Robert.  Thanks for your reply.

From: Chris Jackie

Date: Monday, October 14, 2002 5:05 PM

Subject: Norelco Spectra 8894XL review

I just recently purchased the new Norelco Spectra 8894XL. I used it for a week, and while it seems to be an ok shaver, it still doesn’t compare to the Braun Syncro. I have tried every single top of the line shaver out there from every manufacturer. While I was excited to purchase the Norelco 8894XL from some good reviews on this site, I have to say I was disappointed in its performance, and will return it and go back to using ole reliable, the Braun Syncro. I wish the Norelco did work better, because its looks very cool (the James Bond model) and is much easier to clean than the Syncro, but it doesn’t compare to the Syncro in terms of a close shave and caused me much more irritation than the Syncro. Oh well, I guess I will just wait for the better mouse trap to come out again, but until then I will continue to use the Syncro. While the Syncro isn’t perfect, it still is the best shaver on the market, and l

Chris

Thanks for your review comparing a Norelco Spectra (aka Philishave Sensotec) shaver with a Braun Syncro, Chris.

From: "Robert Ennis"

Date: Saturday, October 12, 2002 11:35 AM

Hi Gary,

It was interesting to see a message on your site from another Remington user with battery issues. Like me he praised the performance of the shavers. In my experience with all manufacturers, advertised battery life is a bit dicey. Before the Remington, I used a Braun 7570. The battery usage slipped from about 7 days of shaving to 3 or 4 after about six weeks. That was Braun and we all know the position that company holds. Right now, I'm using the Philishave 8894. It has a lithium ion battery. That's a huge step in electric shaver design. I still have 30 minutes left on my very first charge and I've used it for 16 straight days. Think about that, cordless fans. To me, this is a real departure from the advertised battery life of any other shaver I've used.

Remington should not be singled out. Until this new Philishave, and its lithium ion battery, advertised battery life was always questionable to me.

Thanks for your new comments, Robert.

From: "Jordan Selburn"

Date: Friday, October 11, 2002 7:33 PM

Does anyone know the current Panasonic lineup? 8068? 8003? 8028? 8080? ?????

After looking around Akihabara, where the selection is large but the prices are larger, I'm looking for a high-end Panasonic back here in the States.

However, I gather that some of the models I saw there, such as the 8068 (~$180 in Japan), are no longer available here but have been replaced (by the 8003 and/or the 8026??) and some of the really interesting shavers - especially the 8080 (~$265 in Japan) - are not available in the US at all.

The Japan website shows the 8080/8070 and some previously unknown models (8056), but not the 8003/8026, which I guess are for export only, and nothing about the 8068. The US website has the 8026 and the same-priced 8036 (which seem identical), but no 8003!

Does anyone know the bottom line? HELP!

Cheers,

Jordan

Thanks for your inquiry, Jordan.  The multinational shaver companies do puzzle me.  I think it's the marketing subsidiaries of each country which determines which models are sold in each market based on demographic research.  My last shaver I bought in Canada because the model I chose is not available in the USA.  My best suggestion would be to use your favourite search engines to find on-line shaver shops, located outsidet the USA,which are more accessable to those in the USA (such as Canada) using Panasonic and the specific models in question e.g. ES8068, ES8080, etc. as the keywords.  If anyone else has any suggestions, please let us know.  I hope this helps.

From: "Geoffrey@rogers.com"

Date: Thursday, October 10, 2002 7:35 PM

I bought a Braun 7526 three weeks ago. At first I thought it would have to go back because it made my face sore even though I've used an electric razor for over forty years.

My last one was a Braun system 1-2-3 so I was very surprised when this new one made my face sore.

I called Braun about it and they implored me to try it for at least three weeks insisting, that my face WOULD eventually acclimatise. I explained that I was already using one of their razors but, they insisted that this new one would behave differently. One of their agents that I contacted suggested that I use talcum powder on my face as a preshave which I did. I also found splashing cold water on my face after shaving was soothing. However I only had to do this for about four days and now I can shave quite normally.

Am I GLAD I stuck with it. It's the best shave I've ever had including the old safety razors. The cleaning machine does an excellent job and the razor comes out looking literally new. I just wished the refills were a little cheaper because I use it every day although you don't have to. I'm working on making my own solution up for a fraction of the cost of theirs.

I will just add that I don't for one minute think that it's worth an extra $50 just to get the 7505 model with LCD readout. The 7526 does everything you could wish for.

There is a very interesting article on shaving generally to be found at this web site https://www.cosmeticscop.com/men/indexframe3.htm

Geoffrey Hooton

Thanks for your comments on your Braun Syncro and the tip.

From: John Kotwicki

Date: Thursday, October 10, 2002 1:36 PM

Hello:

I recently had the batteries changed in my Norelco 905RX. The front of my razor has both a red light and a green light. The red light comes on when charge is necessary. When you begin to charge it a green light comes on.After one (1) hour the green light begins to flash. I've lost my owners manual. The online help at Norelco told me to charge for a full 8 hours. I don't want to overcharge my batteries. What do you recommend?

P.S. I've asked Norelco's online help several questions and they have always answered me on the spot (great customer service). I'm not doubting them, but this razor is over 10 years old and like I said, I just want to make sure I do not over charge the razor and possibly shorten the life of my batteries.

Thanks!!

John C. Kotwicki

You're welcome, John and thanks for your question.  The average life span of the rechargeable batteries is five years so your shaver's batteries are already at twice the average life span.  It could be that the batteries have developed a memory so it stops taking a full charge.  That's my speculation.  If you're handy with a soldering iron, you could replace your batteries with a new set.  I think Radio Shack sells it, but bring the old battery to make sure.  There are on line battery shops which sell replacement batteries for your Norelco 905RX (aka Philishave HS905) shaver.  If others have any suggestions, please tell us.  I hope this helps.

From: "Christopher Rouser"

Date: Tuesday, October 08, 2002 11:17 AM

Add me to the list of people that have had trouble with Remington batteries. I tried one of their top of the line TCT Rotary's awhile back and on the second charge the minute meter went from like 35 minutes to 20 minutes on a five minute shave. I got a total of 4 shaves on that second charge. I sent it back and Remington customer service sent me a refund because the store I bought it from went out of business. Then I tried a TCT 3 triple foil shaver and had virtually the same problem!! The battery worked fine the first few weeks but after that battery life barely made it through 3 shaves before conking out. Back it went to the store.

I'm now using at home a Panasonic Linear 8068 and it works great. It's a better dry shaver than wet shaver but it's nice to have the option and does give a decent wet shave, it just takes longer. On weekends I wet shave when I'm having a slow, lazy day. I use a brush and soap cup so I get that warm lather feel and it works great. I've been using it for about 6 months now and battery life is a relatively short 7 to 10 shaves but it's consistent from charge to charge. When I went to buy a soap brush at the local cigar store and told the guy I use a wet shaving Panasonic he couldn't believe it!

The Remington's were pretty good shavers, it's just that battery issue popped up twice which leads me to believe they have a bunch of bad batteries in the system. I used to work for a company that made rechargeable batteries and it's not that hard to make a defective one, and they're hard to detect during the manufacturing process. It's a fairly complicated chemical process and if just one of those chemicals does something out of kilter before you know it you just made a slew of defective batteries that won't hold a charge. Remington customer service was great about the whole thing though, to their credit. For my travel shaver I opted for a Remington corded TCT 2 foil which works just fine. Interestingly when you go to their website it look like they're getting out of the corded shaver business, they offer several shavers but I only found 2 corded, neither of them top of the line. Too bad they still don't make the XLR series of shavers, they shaved great and held a charge.

Thanks for your comments, Christopher.  It makes me appreciate the high-end corded shaver in my bathroom even more.  I had to seek out that shaver, but I found it over the Internet.  High-end corded shavers are hard to find.  I recall from previous Survey Page questions that an overwhelming majority of replies were from those who primarily use a rechargeable shaver.  So I can clearly see why decent corded electric shavers are harder to find as the shaver companies sell a lot more of the rechargeable models.  

From: "Robert Ennis"

Sent: Friday, September 27, 2002 8:04 AM

I used the Philishave Sensotec 8894 for the first time. They've created a dramatically new electric shave. To me, this is a breakthrough product. There is almost no feeling of a shaving surface as you use it. It dances over your face. I had to keep feeling my face to check that it was actually removing the beard. It was.

First use - very, very clean shave. The comfort factor is absolutely unparalleled and you know I've used all of them.

This is The James Bond Model. It comes in a tall metal tube and it has a $60 leather case with it. I don't feel like James Bond. I don't even feel British, but I feel clean shaven, and I feel as if I haven't shaven. There is no post-shave sensation whatsoever. It's a whole new thing.

Thanks for the update, Robert.  It's called the James Bond model because this shaver is used in the upcoming James Bond movie "Die Another Day".

From: "Robert Ennis"

Date: Thursday, September 26, 2002 12:07 PM

Okay Gary, here's the Remington resolution. I agreed to try a TCT (MS3) 3000 a a replacement for the 4000. They're identical shavers. As soon as I switched the 3000 on, it appeared to have a fault in the "Turbo" switch, which increases the speed of the motor. It didn't function at all. I took it back to Remington, and when the person from the stock room came out with another replacement, he said he thought they had a bad shipment from the factory. When I heard that, I asked for a refund.

I then took the ten minute drive to visit my friend Hans at The Mercury Shaver Centre. Mercury gives service like no company of its kind that I've ever dealt with, and Hans was quick to suggest that I get back to rotary, where I started, and try the new Philishave Sensotec 8894. I took it and it's now charging. I'll send you a full report when I've tried it tomorrow. It's a pretty advanced little machine, and the motor is virtually silent. The electronics are kind of dazzling. They ought to be for what they're charging.

Thanks for the update, Robert.  Remington is a great company and they do have good products.  It must have been a bad batch from their OEM factory in Asia.  I'm looking forward to your review of the Philishave Sensotec (aka Norelco Spectra) shaver.  Now the opinions of the Sensotec/Spectra seem to be pouring in.

From: "Michael Edward Mckeown"

Date: Tuesday, September 24, 2002 5:13 AM

Hello, again.

I wrote to you earlier concerning a problem I had with skin sensitivity from using a Braun Syncro. I tried to stay with it, but the peeling skin was just too hard to handle. I think that the combination of alcohol in the cleaning solution and fragrance in the Remington powder stick was too much for my extremely sensitive skin. So, it went back to Sears, and I went back to my old Cool Skin. ( I know I could have used the shaver without the cleaning cartridge, but manual cleaning seemed like such a pain.)

However, after bouncing around between the Cool Skin and a Mach 3 with the same irritation on my face, I decided I had to make a change. After some serious deliberation with my girlfriend, I purchased the Philishave Sensotec 8825. Here are my first impressions:

1. The shape of the shaver is amazing. It molds to your hand.

2. The difference between the normal setting and sensitive setting on the shaving heads are quite significant. The normal setting makes the heads fairly rigid, while on the sensitive setting the heads will fold inwards by just lightly touching them. I wonder how long the springs will last with the ability to change the pressure so much. So, durability may be an issue. I hope not.

3. The protective cap on the shaving head does not stay on very well. Instead of the whole cap fitting on the head, it stays on by four extensions while the cap itself floats over the head.

I am still training my skin to use this machine. I really want to give my skin a rest and stop bouncing around between shaving methods, so hopefully the Sensotec will work for me. Also, I found that by substituting the powder stick for simple talc baby powder works very well. Less irritation so far.

Thanks

Mike M

Thanks for your review of the Philishave Sensotec (aka Norelco Spectra) shaver.  I'm sure others will find your opinions helpful.

From: Ralph Metson

Date: Monday, September 23, 2002 4:48 PM

Hi,

I am writing from the UK. You seem to be running just the website I am looking for. I have had three Phillips Phillishave shavers over the years with great success until my latest, a "cool skin". I have owned it for about two years and have had to replace the cutting heads at least four times in this period. Both the old shavers lasted at least a year before the blades wore through the foil but the cool skin, despite regularly sluicing out with hot water soon goes blunt, the last set only lasting about five months. I have written to Phillips with little avail. Am I doing something wrong? what are other users experience? By the way in UK each of the three heads retails for £10.00, about$15.50,so its nearly $50.00 a throw, is this comparable with USA?

I look forward to your comments,

Ralph Metson

Thanks for your note, Ralph.  If anyone can tell us of their experience with the life of the cutters for the Philishave Cool Skin or Norelco Advantage shavers, which are one and the same, please let us know.  Here in Flint, Michigan, USA at the nearby Wal-Mart, a three-pack of the HQ167 heads your shaver uses is around US$26.00 and that's a pretty low price for those heads if you check around the Internet considering that the list price from Philips/Norelco is US$35.00.  I hope this helps.

From: "Robert Ennis"

Date: Sunday, September 22, 2002 10:14 PM

Well, for what it's worth, after many years of cordless shaving, I may have learned a lesson. I described the battery problems I've had, or thought I had, in an earlier message. As I told you, Remington graciously replaced my TCT (MS3) 4000. The first day I had the new shaver, I took it to my office and charged it until the display read 40 Minutes. That was the max with the original shaver so I assumed it was complete and unplugged it. That charge lasted about two days. I immediately realized that I had somehow forgotten that this was not my old shaver, and a new one has to charge at least twenty four hours the first time. Remington promises two weeks with normal shaving if you follow instructions. So I charged it for twenty four hours. It again showed me 40 Minutes. I used it until it drained - 5 days. Blaming the shaver, and on the verge of calling Remington again, I decided to charge it another 24 hours. This time, within a couple of hours, it displayed 55 minutes. Okay. That's starting to look right, I thought. However, after one 6 minute shave, it dove to 29 minutes. I called Remington again yesterday, and they say it's very unusual for two shavers going to the same user to display these problems. One suggestion was that there may be a problem with the power outlet I've been using. I'm going to let it run right down and try charging it from a different outlet. If it falls dramatically again. I'll call Remington.

Remington is a great company. They handed a new shaver, no questions asked, to someone who was bringing back what may have been a perfectly good one. If anyone from Remington reads this, what can I say? I will say again, I've used them all, and this is by far the best shave I've gotten in a very long time. Maybe ever. If this new one does the same thing and can't give the two weeks they promise, or something close to it, I still have to assume that there's a flaw in the 4000, and I'll reluctantly return it and purchase a Philishave HQ8894. If it works the way it's advertised, then the lesson I've learned is to never forget battery conditioning on a cordless model.

I'll keep you posted on this.

Thanks for the update, Robert.

From: Leonard Short

Date: Saturday, September 21, 2002 4:29 AM

I just got one of the new Norelco Spectra shavers. I've used Norelco shavers for about twenty years now. The latest model I've used before the Spectra was the Quadra. I got the spectra because of the adjustments for the type of skin. I've tried setting the razor on the most sensetive setting but am still getting more skin iritation than I was with the Quadra. I've read several recomendations about using a powder stick before shaving. I was considering trying that with the spectra but the Norelco website said they don't recomend any pre shave powder or lotion. I was wondering if any one who has used the powder as a preshave has had any problems with the razor after using the powder. I'm sort of afraid the powder might gunk up the cutting heads.

Thanks

Leonard Short

Thanks for your note, Leonard.  The powder stick does improve the shaving process, but it requires more frequent cleaning and lubricating of the shaver for obvious reasons.  I try to do this once a week on my Quadra model.

From: "Robert Ennis"

Date: Thursday, September 19, 2002 7:51 PM

I've raved about my Remington TCT 4000 a few times here over the summer. I still think that for my beard, it's the best shave I've had in years. Nevertheless, picking up on Gary's ongoing battery theme, and my own bad experience with a Braun 7570, my battery started going down to zero after two days of shaving. I called Remington and they told me to bring it back right away and get a replacement (isn't it great living in a city where all the head offices are?). I did that and I'm monitoring this one very closely. So far, it's okay, but the original one started out okay too - as did the 7570. Maybe Gary has the right idea sticking to a corded shaver. My problem is that I wander when I shave. If I was tethered by a cord, I'd constantly be pulling it out of the wall, or possibly strangling myself. Or both.  

Thanks for your note, Robert.  The reason I chose to finally get a rechargeable shaver a few years ago was because I was travelling to places where there was no handy place to plug a shaver in.  I still use a corded shaver most of the time at home, of course.

From: David Alexander

Date: Tuesday, September 17, 2002 6:03 PM

A helpful site. My 30-year-old Eltron finally gave up the ghost. As I have a beard, I only shave part of my face. A couple of calls to local specialty shops and I found myself being pushed towards a $250-$300 shaver.

Read through your posts, went out and found a Remington MicroScreen2 rechargable on sale at WalMart, a place I rarely visit. Good deal, works fine but seems "light" compared to the Eltron which was as solid as a tank. Oddly enough, I haven't thrown the old Eltron away. Almost seems like trashing an old friend.

Thanks for the help.

David Alexander

Thanks for your note, David.  All the shavers are lightweight now, thanks to advances in smaller, yet powerful, electric motors and advanced electronics allowing for automatic voltage conversion and making rechargeable shavers better.

From: pcrissy

Date: Tuesday, September 17, 2002 10:54 AM

About 1 1/2 years ago I bought a Norelco model 5849XL shaver.  Its been a nice shaver but now it no longer holds a charge. After charging it, I only get 2-3 shaves with it.

Would it be feasible to change the battery? I could continue to use it as a corded shaver but I would like to get back its rechargeable capabilities.

Thanks for any advice on the matter.

Thanks for your inquiry.  If you have good soldering skills and have a Torx screwdriver, you can see if replacing the battery pack will solve the problem.  There are places on the Internet where they sell replacement batteries for shavers and Radio Shack does sell or can order several types.  Just make sure they have what you need.  As long as the existing batteries can hold a minimum charge, you can continue to use it as a corded shaver. I hope this helps.

From: "R A Barrow"

Date: Sunday, September 15, 2002 9:48 AM

Gary,

It is apparent your quality page has a wide following. I have not complained about Panasonic in this forum for some time. While I still have issues with their motors and battery life, few others seem to share my disdain. My Linear ES-882 is history. After five previous trips to the service center for exactly the same problem for the past three years, I chose to have the repair shop dispose of the unit. The choices were: Pay $86.00 for the repair, plus return shipping; Purchase a new or refurbished shaver minus 10% discount, plus $5.99 shipping; have the shop return the non-working shaver and charge me for shipping; or, have them discard it.

Do you think the repair center should have replaced the shaver while it was still under warranty/repair warranty? This was the case for all five repairs.

I still prefer wet shaving (with shaving gel, not Nivea). This limits my shaver options. Gary, I will probably need to start dry shaving, and I am taking your advice and purchasing a corded/cordless shaver. I am tired of dealing with temperamental batteries. I am considering the Remington TCT series and the Quadra 6885.

Currently I own a working Panasonic ES8065, ES366 and a non-working ES8066. The 8066's battery died a year ago. I never thought the shaver provided a good shave, so I did not have it warranty serviced. Lest you forget, I used to own an ES882 (RIP).

My dream: That Consumers Union would extensively research the Panasonic Linears' high-speed motor and battery operation and publish the results.

Thanks for allowing me this rant.

Regards,

Rick Barrow

Tannersville, PA

You're welcome, Rick and thanks for your rant.  I have my own beef with rechargeable shavers which is why I use mine sparingly, preferring to use a corded shaver most of the when when I'm at home.  I think that if the manufacturer allows it that the shaver should have been replaced while still under warranty.  How else could refurbished shavers become available (such as the refurb corded Philishave HQ6425 Quadra I have in my bathroom)?  The two shavers you mention are good candidates.  As Consumer Reports will report on electric shavers in an upcoming issue, I'm looking forward to seeing their article as they haven't reported on shavers since 1995!

From: "David Hersk"

Date: Friday, August 30, 2002 8:13 PM

Gary:

A few years ago I had asked you about mini travel shavers. I had mentioned the one manufactured for Sears by Izumi and also the Panasonic ES512. Both of which are no longer available, nor are the batteries.

While searching I discovered Panasonic makes a card razor, not sold in this country, but available in the UK. It is ES518. It has a metal case, very tiny, uses two AAA batteries and is a very nice unit. Not sure why it was never sold here, unless its because it is not wet and dry. The cost is about 40.00 plus shipping.

For the guy on the go, its very nice, makes a nice gift, and works really well.

The company in the UK they can purchase from is Andrew Edwards, Olympic Shaver Centre www.shavers.co.uk the model is Panasonic ES518, approximate cost with shipping $55.00. Andrew's personal email address is olympic@shavers.co.uk I am sure a number of your viewers will be interested.

You can find a picture at his site. To my knowledge this is the smallest (real) electric shaver available.

David Hersk

Thanks for letting us know, David.

From: Bryan Schairer

Date: Friday, August 30, 2002 10:16 AM

Subject: Happy with my Remington

Hi Gary:

What a great source for information from both yourself and fellow readers!!! I found your site when I was researching the latest electric shavers, I was in no hurry to buy but was unsatisfied with the shave from my five year old Braun Interface. I even turned to a Mach 3 but couldn't handle the irritation. So, I outfitted the old Braun with a new foil and cutter and achieved some improvement but not satisfaction.

As fate would have it just weeks later my Interface died. I left it with the service people but of course this was over a weekend. It would be four days before I knew if this razor was repairable. I couldn't use a blade for four days. However, I had saved one shaver from the past. A corded Remington Triple Foil 100. What a good shave I don't know why I switched brands. I have owned all of the major brands over the past 30 years. I decided then and there to at least consider a new Remington if my Braun was toast, and it was the motor was shot.

Now, I'm in the process of sending my daughter off to university so money was an object!! I had to limit my where I shopped (because I had a several gift certificates to one particular store) and this of course limited my selection. Once I considered all of the Braun's Philishaves, Norelco's etc. I decided to purchase a cord/cordless Remington microscreen 2 TCT.

I couldn't be happier considering this is not one of Remington's top of the line models nor even a triple header. It holds a charge for a good long time (far better than my Interface ever did) and has the 8500 RPM motor which I considered the minimum requirement to obtain a descent shave. I get a close comfortable shave with this model and no skin irritation. Remington seems to be under rated by many but I haven't found a reason to complain yet. If my bank account recovers maybe I'll be able to get the latest razor that can be cleaned under the tap. Your build up for Philishave's has piqued my interest.

Keep up the great work!!!

Bryan Schairer

Thanks for your note, Bryan.

From: L Johnston

Date: Friday, August 30, 2002 10:13 AM

I want to say that I appreciate the web site and have used it on several occasions. I am not certain that a message sent a few days ago got through to you, so I am sending a similar one now. It concerns Panasonic.

I wrote quite a long time ago, after reading that some of your correspondents were able to have a shaver on a trial basis. Since I didn't come across any such possibility either in the US or the UK, I wrote for your advice. In response to that I got in touch with Panasonic who were not willing to make such an offer.

Despite that I finally bought model ES8066. It is not a cheap shaver, and I simply had to take a chance. In the event it seemed not to be satisfactory, and I wrote about that. However, still wanting a 'wet' shave, I went back to the shaver a few weeks later and decided I could put up with the problems.

Last spring I left the charger behind when I was on holiday and needed another if I were to continue to use the shaver. In the middle of May I tried various shops, the web, and finally Panasonic only to discover that the part was 'temporarily' unavailable. Difficulties in getting Panasonic parts has often been mentioned on the Tell Mr Steel Beard site, and I think that is an important factor to be considered.

Moreover, Panasonic's public relations are utterly hopeless. They seemed not to realise that there might be a problem when a needed part can't be ordered. Without it, I had to buy another shaver, and they could not have cared less. In the end, I was told three months after first enquiring that the part was 'now available'.

Yours sincerely,

Lawrence Johnston

Thanks for your note, Lawrence.

From: David Vargas

Date: Thursday, August 29, 2002 1:06 PM

I know this is a forum to place our impressions about electrical shaving appliances, but I only have a question that maybe only you can answer.

My question is about spare manufacturers. Do yu know if there is acompany in the world which produce and sell compatible spares for the most known brands? I have been requested by a customer about that and I cannot find any manufacturer. Maybe it does not exist. If exist, I would do appreciate if you just send me an e-mail with the name of the company or website or whatever.

Thanks in advance for your kind attention.

Best regards

David Vargas

Thanks for your inquiry, David.  If any third party manufacturers make spare parts for shavers, I would think that they would have to be authorised by the original manufacturer because of patents.  There are several OEM shaver makers which make parts, such as Payer, which I have links to.  One shaver company, Izumi, I had previously lost their URL.  But I found another one which works at http://www.izumi-products.co.jp/english/produ-e.htm  I hope this helps.

From: Chris M. Pattinson

Date: Tuesday, August 27, 2002 5:40 PM

After having now used the Braun FreeGlider for 5 weeks, I feel I can now give a fair review of the product. On closeness of shave I would say it comes out second best against the Braun Syncro, I still feel the Panasonic gives the closest shave but you have to be careful not too apply too much pressure or irritation can be an issue with the Panasonic even when using shaving oil. I feel the FreeGlider does not appear to run as fast at the Syncro and is no where near the 13,000 of the Panasonic. I have no idea what speed the Braun's run at.

An advantage of the FreeGlider over the Syncro is that it can be washed under the tap which is good when doing a lot of travelling. The solution on the FreeGlider set at maximum lasted about 3 weeks. The cost for 4 cartridges is £7.49.

Both the FreeGlider and the Syncro are gentle on the skin and cause minimal trauma and I would have no hesitation in recommending the Braun FreeGlider but if you want a real close shave on the neck area in my hands the product did not do a perfect job compared with the Syncro or the Panasonic. The FreeGlider is also much heavier than the Syncro and the foil head is larger and was not as easy to use on the upper lip. Finally the FreeGlider does not give you any indication when the cartridge has run out and as only minimal solution is applied during use, its not easy to tell if solution is no longer automatically being applied.

I would be interested to know what speed the Braun's operate at.

Warmest Regards.

Chris M Pattinson

London UK

Thanks for the report, Chris.

From: "Philip J. Kuhl"

Date: Saturday, August 24, 2002 1:20 PM

I've just completed the August survey and this month and, more than is usually the case, the questions were thought-provoking and made me reflect upon WHY I answered the way I did. Perhaps that might be of interest to the stores and manufacturers who follow your web site.

I buy an electric shaver (indeed, any appliance) because I want it to do the job it is designed to do well. That means I am usually uninterested in a new product unless I am convinced the new product does its job better than the product I already posses, or unless my current appliance is on its last legs. I currently use a Philips corded Reflex Action shaver that has done a beautiful job for several years, and I have no interest in replacing it until it dies and I can no longer get it repaired.

This means when I buy a new shaver I look for something I believe to be well-made and that does what I want it to well -- this means I am usually looking at several models in a given brand's line. It means I rarely buy the bottom-of-the-line (too many corners have been cut) or the top of the line (there are too many frills that do not add value).

I purchased my last shaver via the Internet (and likely will so purchase future ones) primarily because manufacturers do not offer what I want to buy on the U.S. market. I prefer cord-only multi-voltage Philips/Norelco models but Norelco does not offer any but the bottom-of-the-line cord-only models for sale in the U.S. Philips does offer a greater range of cord-only models for sale in Canada and I can get exactly what I want via Internet order.

Secondarily, Internet orders are usually much cheaper than sales from brick-and-mortar shops. I usually inspect what I want to buy in the shop, then do an Internet price comparison, and usually order by Internet.

(I fully understand that this is hard on the brick-and-mortar shops, but the cost savings is usually so great as for it to make no economic sense to buy any other way. The brick-and-mortar shop still gets my repair, spare parts, and accessory business because they are competitive in terms of price, quality, and timeliness. I fear that much retail sales of relatively expensive items that are offered in a wide range of styles & options --which precludes most traditional retailers from stocking every possible variant of the product-- will go the route of manufacturers making examples of their products available for hands-on inspection at some kind of a dealer, but that most actual sales will be made either by the customer via the Internet or by special order from the dealer if he can match Internet pricing and delivery times.)

Cheers!

Phil Kuhl

Arlington, Virginia

Thanks for your note, Phil.

From: James Roseland

Date: Saturday, August 24, 2002 12:51 PM

Hi Gary:

It was a long and difficult search, but I finally found the website which shows Matsushita's line of National brand shavers available in Japan, information which might be of interest to your readers. Go to http://dmedia.mew.co.jp/wellness/mens-shaver/mens-shaver-s.html to see the opening page for National shavers or http://dmedia.mew.co.jp/wellness/jsp/wellframe.jsp?sg=13 to see the complete list. (You can also click the shaver photo on the opening page to see the complete list.) I mention this because the main website for National/Panasonic in Japan is quite lengthy and difficult to navigate, especially if one doesn't know Japanese.

The only hitch here is that I was able to access these sites only on my computer that uses a cable modem. Trying to connect through my phone-line ISP only produced an "access denied" message. I have no explanation for this, other than it may have to do with the route a particular ISP uses to connect to other servers. Be warned, then, that not all computers may be able to get to these sites. (And don't worry about downloading Japanese characters first; it's not necessary for viewing the photos and model numbers.) Incidentally, I found the blue National ES5405, a model that dispeneses Gatsby Shaving Lotion, to be particularly interesting.

Speaking of Matsushita, I noticed that several of your readers have complained about short battery life in their Panasonic shavers. While I don't know about overall life, I can tell you that I own a Panasonic 8003 and a new 8024, and both seem to need to be recharged fairly often, at least when compared to other shaver brands I've used. Apparently, frequent recharging is normal for these shavers. However, with high-end Philips/Norelco shavers now holding around 70 minutes of shaving time, it's disappointing to get only 4 to 5 shaves out of a top-of-the-line Panasonic. Maybe when blades move at 13,000 RPM, they consume more electricity.

Regards,

Jim Roseland

Thanks for the info, Jim.

From: karen

Date: Saturday, August 24, 2002 11:48 AM

My 21 year old son hates to shave, but must be cleaned shaven for his job. I think its because he has a sensitive face and uses a straight edge razor. He usually has a rash after he shaves. I would love to surprise him with the best (for his face) shaver for his birthday. His requirements: very fast!!!--very important!!!, close, and easy on his face. Reading the emails, it sounds like, rotary, dry shave, cordless and rechargeable are preferred...what would you recommended for him??? Thanks.

Thanks for your inquiry, Karen.  I would suggest one of the Philishave/Norelco Reflex Action shavers for starters.  The main differences between the rechargeable models are the shaver's colour and the recharging features.  You may be able to get a discontinued model at a good price nowadays.  Others may have their own opinions about what shaver they prefer, of course.  I hope this helps.

From: Jack Mazafi

Date: Saturday, August 24, 2002 8:22 AM

Dose anybody have any news or has anybody tried the new Bruan Freeglid? If so is it available in the US?

-Jack Mazafi

Thanks for your inquiry, Jack.  At this writing, I'm still waiting for an answer to my E-mail from Braun USA concerning when the Free Glider shavers will be available in the USA.  If anyone has tried the new Braun Free Glider, please let us know here.

From: "David Nobel"

Date: Friday, August 23, 2002 8:40 PM

Thanks to all the helpful feedback on this site, I ordered a factory refurb Quadra 6885 from your sponsor Mercury. This replaced my old Philishave which finally died recently after many years of good service. I replaced it with the Quadra because I am happy with Philips and see no reason to switch. This has been a good move: closer shave with the superior new head technology and much easier cleaning now that I can put it under the tap!

Thanks for your note, David.

From: James A Elliott

Date: Friday, August 23, 2002 3:22 PM

Gary,

This is regarding Stan Klemke's inquiry into a hard case for his Philishave HQ4401 razor, and also some additional information from Philips.

I emailed Philips, and, in addition to the HQ6756 coming with a hard case, the following models also have a hard case included. Sensotec: HQ8865, HQ8845, HQ8825, HQ8445. Quadra Action: HQ7825, HQ7815, HQ7615, HQ7415. Being that these razor models are all new, you could probably send an email to a service center in Canada and inquire about a hard case, or pick one up at your local service center. I phoned Philips and was told they no longer sell directly to the general public. Good luck on your quest, Stan. A hard case must be out there somewhere.

Jim...

Thanks for your note, Jim.  I do have one concern.  The shape of each product line of Philishave/Norelco shaver is slightly different--different enough so that the Philishave Micro Action shaver I have will not fit inside the hard cassette for my Philishave Reflex Action shaver.  The hard cases are contoured so the shaver will fit snugly inside.  So I would inquire as to if any of the hard storage cassettes Philips still offer will fit a Philishave HQ4401 shaver.

From: "Michael Edward Mckeown"

Date: Wednesday, August 21, 2002 3:11 AM

Hi.

As a fairly satisfied Philishave Cool Skin user, I am quite surprised that the shaver has received some mixed reviews on your site. However, the Braun Syncro 7570 has some amazing reviews, and well, I couldn't help myself, I purchased one at Sears.

After a week's worth of usage with my new shaver, in conjuction with the Remington FaceSaver stick, I began to develop a nasty rash in the area around my chin and lower lip. Actually, I wouldn't call it a rash, more like my skin was peeling. I never had this problem with my Cool Skin.

I am thinking that I could be allergic to the cleaning solution that comes with the Braun shaver. After spending $250.00 on the thing I would really like to keep using it. Will the rash go away in time?

Should I return to my Cool Skin?

Your opinion would be greatly appreciated.

Thank you for the time and effort that you put into your site.

Michael McKeown

Thanks for your inquiry, Michael.  I hope the rash will go away eventually.  Every electric shaver maker advises new users to their shaver to allow about three weeks for your face to become fully accustomed to the new shaver.  So if you can stick with the Braun Syncro for another two weeks, let's hope th rash goes away.  You can always contact Braun through their web site to inquire if the rash will eventually go away.  I hope this helps.

From: "William Hunkins"

Date: Monday, August 19, 2002 10:44 AM

Hello,

As a Norelco user, may I present a question?

I have recently acquired and cleaned up a Philishave HP 1327 that seems to be in good shape.

I have been unable to locate any archival info from Philips on their older models. Each model seems to have its own scheme for indicating battery charge / discharge condition, etc. and I would like to understand what applies to the HP 1327.

To get the best battery life, I would like to know the meaning of RED (-) and the GREEN (+) LED indicator lights on the front of the HP1327 shaver.

After initially charging it, I have been using it for some time & now the RED light is beginning to come on & flash for several seconds after the shaver is switched off. Does this indicate its time to RECHARGE, or what??

I know NiCad batteries are a bit fussy about charge / recharge procedures & I would like to get the benefit from anything the RED & GREEN lights are telling me.

Thanks!

William Hunkins

Thanks for your note, William.  With this rechargeable shaver, the RED (-) light indicates that the battery is about to run out and that it's time to recharge the shaver.  The GREEN (+) light means the shaver is being charged.  I hope this helps.

From: "Stan Klemke"

Date: Sunday, August 18, 2002 10:47 PM

Hello. I really enjoy the site. I need your help, Gary. I have a Philishave 4401 razor. Unfortunately, though, that model does not come with any case whatsoever. I would like to obtain a hard case for this razor. Do you know of any place where I could get one, or do you know of hard cases for other Philishave models that would fit my HQ4401 razor? Thanks.

Stan Klemke

Thanks for your note, Stan.  It seems that storage pouches are becoming more the norm for Philishave/Norelco shavers.  I just got the Philips DAP of Canada 2002/03 catalogue and none of their shavers nowadays (with the exception of the wet/dry Philishave Cool Skin HQ6756) come with hard storage cassettes, just pouches.  I have a theory.  If you shop around for Philishave/Norelco shavers where I am in North America, you will notice that they package the shavers in clear plastic blister packs instead of in cardboard boxes.  Yes, you can see the shaver inside the blister pack, but at the expense of not having a hard storage case which is my preferred way of storing the shaver whilst travelling.  I still have my Philishave HS775 shaver which is the first generation of Micro Action shavers which your model is.  It comes with a hard storage case.  The disadvantage with this one, as you have a corded HQ4401 Micro Action shaver, is that the case is not designed to store the shaver with the mains cord attached.  There is a separate storage compartment for the cord.  If you're still interested, you can always contact Philips DAP through their web site and ask if they still offer a hard storage cassette for the 4000 series Micro Action line of shavers.

From: Dragonsfolk

Date: Saturday, August 17, 2002 7:12 AM

can you suggest a place to purchase replacement foils for a visage rechargeable razor please?

many thanks

Thanks for your inquiry.  Unfortunately, I have yet to find a link to anything associated with Visage electric shavers.  If anyone can provide assistance, please reply.

POSTSCRIPT DATED AUGUST 22:  I have been notified that Payer makes the Visage shaver and that http://www.shavers.com sells the Payer replacement foil and cutter that fits the Visage single head shaver.

From: PALUR

Date: Friday, August 16, 2002 7:53 PM

I have been using Braun 6520 for 2 years. I find that I am taking more than 15 minutes to complete shaving and I frequently have to use razor after the shaver. Please suggest a foil shaver which can finish shaving faster and less irritating. wet or dry.

Thank you.

Palur

Thanks for your inquiry, Palur.  I would suggest a foil/slotted head shaver combo such as the Braun InterFace.  The slotted heads would be for the longer whiskers and the foil surface would be for the shorter whiskers.  Braun's Syncro line has a head which oscillates so it moves four ways.  That could shorten the shaving time as well.  The Braun Syncro line is currently the most preferred dry foil shaver from the comments I've been getting.  If others have any suggestions, please post them here.  I hope this helps.

From: "Robert Ennis"

Date: Thursday, August 15, 2002 10:39 AM

I want to respond to the person who has been using Remington Microscreen shavers, and is looking for an improved product. I switched from a Philishave Quadra to a Braun 7570 to a Remington MS3 4000 (TCT series). The Remington is by far the best shaver I've used, and I've used every variety of Philishave and Braun over the past twenty years, as well as a Panasonic. The MS3 is a very evolved shaver. It has a huge shaving surface, a turbo motor, and it's washable. It has a great look and grip, it's a well designed "man's product". It also has by far the only really effective trimmer I've ever seen. It's a three way trimmer that does sideburns, neck hair and beards and moustaches. It's excellent. I haven't taken Remington too seriously for many years. I went and spoke to an old associate at the Mercury Shaving Centre, and he highly recommended this shaver. He is a guy who truly knows and I'm glad I followed his advice. I get a much better shave than I got with the 7570 and in half the time. In fact, this shaver is more reminiscent of the Quadra than it is of any other microscreen, mainly because of the oversized shaving surface and the fact that Remington advises that you shave in a circular motion with it - something I always thought was reserved for rotaries.

If you liked Remington, don't hesitate to try the MS3 4000. If you are doing the Braun/Philishave/Panasonic dance, give this one a try. they give you a thirty day trial period.

Thanks for your note, Robert.

From: Gary Haubold

Date: Monday, August 12, 2002 9:51 AM

Help!

I have a very thick, straight beard. Years ago I started using one of the early Remington Microscreen razors (cordless) and had great results, though the neck was a problem area that required careful touching up.

Then Remington (and all the shaver makers) had to change the type of their battery due to EPA disposal requirements, and it seemed to me that the RPM power diminished, even when plugged in.

I haven't been satisfied with an electric shaver since then -- have tried several Remington Microscreen models and also one of the high-end Braun microscreen razers. I'm currently using a Remington Microscreen Intercept model with acceptable results, but I'd like to do better. What two or three high end electric razers are best-suited to very thick, heavy straight beards? I know from research and experience that only Microscreen razors work for me, but I'd be very interested in the best "power" electric shavers on the market.

Thanks in advance.

Gary

Thanks for your note, Gary.  That question has me thinking about the September Survey Page.  I should ask questions about the motors of different shavers.  I've been receiving more favourable comments about Braun Syncro shavers.  Yet, if you read below, the Panasonic ES7017H got a big endorsement. I also received an E-mail about a low end Remington RS6720 with a big endorsement and the writer liked the high speed of that Remington's motor.  I hope this helps.

From: B&B Gengenbach

Date: Sunday, August 04, 2002 11:01 AM

I HAVE A QUADRA 6886XL , A BRAUN SYNCHRO 7570, A NORELCO 5885XL AND A PHILISHAVE CORDED ONLY RAZOR. THEY ARE ALL GOOD BUT I WANTED TO TRY THE PANASONIC WET/DRY APPROACH IN THE QUEST FOR A BETTER SHAVE.

I WAS APPREHENSIVE ABOUT TRYING PANASONIC SO I DECIDED TO SKIP THE LINEAR MODELS AND GO FOR MORE OF A MID-PRICE WET/DRY SHAVER. I VISITED SHAVERS.COM SHOP AND DECIDED ON TRYING THE PANASONIC ES7017 H MODEL. RESONABLY PRICED, I THOUGHT IT WOULD BE THE WAY TO GO TO TEST PANASONIC'S WET/DRY TECHNOLOGY.

WELL, I'M PLEASED TO REPORT THAT THE 7017 IS FANTASTIC! CLOSER SHAVE THAN PRODUCED BY ALL MY OTHER SHAVERS, NO BURN AND EASY CLEAN UP.

THANKS FOR YOUR GREAT SITE!

BOB GENGENBACH

NEW YORK CITY

You're welcome, Bob and thanks for your note.

From: James F Elliott

Date: Sunday, July 28, 2002 7:46 PM

I have owned a Philishave model 1318 for about twenty years and it has always performed well. I am now considering purchasing a new razor and am wondering if anyone could suggest the best Philishave to buy.

Jim...

"The tragedy of life is not that it ends so soon, but that we wait so long to begin it."

Author Unknown

Thanks for your note, Jim.  If money was no object, I'm sure Philips would want you to buy one of the new 8000 series Philishave shavers (aka "Sensotec/Spectra").  Because, as I write this, Philips is introducing new models of Philishave/Norelco shavers, you can get a good buy on one of the discontinued models.  The old 6000 series Quadra Action shavers and the 5000 series Reflex Action shavers would be a good buy nowadays at closeout prices.  I understand that the new 7000 series Quadra Action shavers are priced lower than the models they replaced.  Right now, I would pick a Quadra Action model.  The main difference between the rechargeable models are the recharging bells and whistles.  I hope this helps.

From: James A Elliott

Date: Wednesday, July 24, 2002 1:16 AM

Hi, Gary.

I have a question about Parks Shave Ease and Remington Shaver Saver. Are both of these razor lubricants in fact the same product in different cans? I've noticed that both of them have basically the same citrus fragrance.

Jim...

Thanks for your note, Jim.  It may be possible.  Do they both come a 110 gram or 4 ounce aerosol can and was made in the USA?  I checked out the Philips AL80C (aka Norelco AL80) lubricant I use and it has a citrus scent as well.  Could they be all made by the same manufacturer?  We may have answered our our question.

NOTE:  Since this posting, Jim has added the following additional comment:

This is a follow-up to my original post about razor lubricants that I sent in a few days ago. I checked the cans, and yes, both are four ounce cans and made in the USA. So, it certainly appears that my Remington Shaver Saver and Parks Shave Ease, as well as your Philips AL80C lubricant are indeed manufactured by the same company. Interesting.

(end of additional posting)  Thanks again, Jim.

From: "Csaba Gabor"

Date: Sunday, July 21, 2002 10:40 PM

Hi,

I have used Norelco electric shavers all my adult life, over 20 years, most recently the 5865 XL for the last 4 years (I never even learned how to shave with a blade!). A few days ago, my shaver from one moment to the next started making a horrid grinding sound. I called Norelco, and they advised me to take it into a service rep there in Salt Lake City. The rep told me it was a broken gear, charged me $26, and handed me back my shaver that worked. For a day. The next day, it started making a funny sound, and within two days, it was back to the grinding sound, and I was back from vacation in New York City. I called Norelco, explained the situation to a supervisor (who said that it was unusual enough to contact corporate) - I didn't mind buying an entire new shaver if this one was broken, but I was not happy about a $26 repair lasting for 1 day. Corporate came back the next day, the supervisor said, with "That's unfortunate for you". Do you think Norelco make a good business decision?

I am in the market for a NON NORELCO shaver. I think my best options are the Panasonic Linear ES8068N, The Grundig 8875, and the Remington R-9200. I have no interest in the "wet" shaving aspect of things. I shave my entire head daily (only about 1/3 the original area has hair on it). My top concerns are reliability, quickness of shave on normal days, and being able to shave the entire back and side of my head. I hope to have a shave closeness of my Norelco.

Do you have suggestions for my best option?

Thanks,

Csaba Gabor from New York

Thanks for your note, Csaba.  I'm sorry about the problem you had with your Norelco shaver and the problem you had in repairing it.  Isn't there supposed to be a warranty for the repair?  As for a new shaver, from the models you listed I would try first the Remington R9200 as that's a rotary shaver and I believe the least expensive of your choices.  If others have their own opinions, please post them here.  I hope this helps.

From: Jack Mazafi

Date: Monday, July 15, 2002 9:21 PM

Gary-

This is a reply to Dave Richards question regarding the Norelco Advantage. Do not waste your money, get the Panasonic 8068 instead. I own them both and the Panasonic is a much better product. The Norelco works ok in the shower but for a dry shave it's terrible. However, the Panasonic wet/dry works amazing in and out of the shower. You do need to get used to it though, it shaves really close.

-Jack Mazafi

Thanks for your note, Jack.

From: Steve

Date: Monday, July 15, 2002 11:52 AM

DEAR GARY,

FIRST OF ALL, I ENJOY YOUR WEB-SITE VERY MUCH. JUST AS ONE OF YOUR PREVIOUS WRITERS HAD SAID, NORELCO HAS CHANGED AROUND THEIR SERIES. THIS MORNING AT WAL-MART, THE BEST MODEL OF THE QUADRA SERIES WAS LISTED IN THE 7000 SERIES. ALSO, THE PRICE WAS $117, WHICH WAS A BIG DIP FROM THE $157 IT WAS A WHILE BACK.

THE REFLEX MODELS PRICES ALSO WENT DOWN ABOUT $30 TOO AND REDESIGNED WITH DIFFERENT COLORS.

THE LOWER LINE MICRO ACTION WERE ALSO MADE MORE COLORFUL AND THEIR PRICES RANGED FROM 40 TO 50 DOLLARS.

I'M EAGERLY AWATING THE Sensotec/Spectra SERIES TO HIT THE STORES TO SEE HOW IT COMPARES.

STEVE T.

Thanks for letting us know, Steve.

From: Brett Williams

Date: Sunday, July 14, 2002 11:13 AM

I bought a Panasonic Linear 8067 (I even used this site to help me select one--it is still the best source of shaver information I can find) two years ago, and thought I had finally found my solution. Under doctor's orders to shave with an electric (due to a skin irritation which occurs and requires antibiotics if I shave with a blade), I've tried several shavers.

My 8067 was perfect at first. I used it to shave wet, using shaving cream. While it wasn't perfect on the neck, it was so comfortable compared to any of the 3 Braun's I'd had in the past. I was thrilled.

But shaving cream buildup caused it to be less smooth after about six months (I still haven't figured out a way to clean that stuff off). The buildup caused vibration (the shaver soon became impossible to use dry) and decreased the quality of the shave. I have replaced the blades and the foil a couple of times. The trimmer has lost some teeth so it is impossible to use (it is dangerous now). The vibration problems have been with it ever since. I guess I'm not certain the vibration was due to buildup as I was never able to clean it off.

Also, the battery life was fine at first. After a few months it decreased to about 3 shaves. Given that it has always taken me about 10 minutes to shave, that is probably acceptable. Now, two years later, I cannot complete a shave before it runs out of power. The lack of a cord means I have to buy a new shaver after just 2 years.

So to sum up, it was great at first, decent while it lasted, but is now dead. Is 2 years a reasonable lifespan for an electric razor? I ask because I'm considering getting another Panasonic if anyone knows how to clean it effectively when used with shaving cream.

According to the site, rotaries typically perform better on curly neck hairs, which I have. My only experience with a rotary was 10 years ago (a Norelco), and my thick beard was too much for it--the motor would bind.

Do rotaries struggle with thick beards, or was my experience non-typical (it wasn't a new razor)? I'm considering trying a rotary this time if I can't figure out how to make another Panasonic perform well for more than 6 months.

Does anyone have any recommendations for my situation? I'm frustrated enough that I ignored the doctor and used a blade for 3 days. Now I'm suffering due to the skin irritation and reminding myself that the doctor knew what he was talking about...

Shaving wet is not a requirement, it just happened to be extremely comfortable with the Panasonic. Any suggestions would be very welcome--I'd like to find a lasting solution short of massive electrolysis :)

-- Brett

Thanks for your note, Brett.  I hope others can give their suggestions to Brett, as I use rotary shavers all the time.  But I can give my tip.  I've discovered that when my whiskers are too long, such as when I forget to shave after a couple of days, I have trouble with my Philishave/Norelco Quadra Action shaver getting all the whiskers.  That is no problem with their Reflex Action models which is all slots while the Quadra Action models are a combination of holes and slots.  Both product lines have heads which adjust to your face in a three-dimensional manner for closer contact for a closer shave.  Because the Reflex Action line was introduced by Philips in 1996, I would think that their shavers have improved since you last used a Norelco model ten years ago.  To minimize the risk of the shaver's motor binding, I would make sure after shaving to shake off the whiskers and give the shaver a good cleaning at regular intervals.  I hope this helps.

From: "Dave Richards"

Date: Thursday, July 11, 2002 10:14 PM

Hi, Gary.

First of all, great site. I think it's great how you're promoting the use of electric razors. I've always used electrics and I always will. Presently, I use the Norelco 4401LC razor, and it works very well. I am very intrigued, however, by the Norelco Advantage line. I like the idea of shaving in the shower. It sounds very convenient. A quick question: have you or any of your users tried the Advantage with canned shaving cream? I know the Advantage comes with the Nivea solution, but I think I would prefer to use it with canned shaving cream. Will the use of canned shaving cream with the Advantage damage it in any way? Thanks in advance, Gary, and keep up the great work.

Respectfully,

Dave

Thanks for your note, Dave.  As long as you give your Norelco Advantage (or Philishave Cool Skin) a good cleaning after using the shaving preparation with the shaver, I see no problem with using any shaving preparation with your Advantage/Cool Skin shaver.  I hope this helps.

From:  Chris M. Pattinson

Date: Wednesday, July 10, 2002 7:59 AM

The new Braun FreeGlider is now on the market in the UK. It comes in 2 models and I have just purchased the 6880. I will let you know what I think of it as soon as I have tried it for 2-3 weeks. The concept seems good and unlike the Philips Coolskin its not a white emulsion but a clear solution with a high alcohol content and Vitamin E.

The shaver can be washed also under the tap with warm water.

After contacting Braun they claim each solution cartridge will last about 6 months if used to the manufacturers instructions. The FreeGlider weighs much more than the Syncro and is more like the Panasonic in weight. The head also does not move in 4 directions but as a previous Syncro user I was not 100% sure if that was a big advantage.

Warmest Regards.

Chris M Pattinson

Thanks for letting us know, Chris.

From: john

Date: Tuesday, July 09, 2002 3:19 PM

Hi Gary,

I posted you earlier about 2-3 weeks ago concerning 1 handed shaving. I took your advise and purchased the Norelco Quadra 6867XL for $100 at costco. Wow , this is the most I've ever spent on an electric razor but I think it is worth it. I estimate that it shaves about equal in closeness to the Braun 5414 on the cheeks and chin but it does a fabulous job on the neck and jawline ( unlike the Braun which left many stray hairs). I believe the contoured head is the secret to it's success here. This is definately a much faster and complete shave. Rotary razors are definately the way to go and I realize now that foils razors are just toys in comparison.

And I repeat , This is one handed shaving.

I guess the old saying is true , "you get what you pay for".

I also checked on the batteries and they are standard AA ni-cads and can be replaced.

The only negative I've noticed is the trimmer. Mine is very ineffective. How is it on yours?

Many thanks and have a nice day Gary.

John..

Thanks for the update, John.  As for my trimmer, I only use it for sideburns and it performs the same as previous Philishave/Norelco models I've used in recent years.  I use my beard trimmer for the serious trimming jobs.

From: "Robert Ennis"

Date: Monday, July 08, 2002 1:23 PM

-Still happy with the Remington TCT 4000. Where was Remington all these years while I bounced between Braun and my favourite, Philishave? By the way, I still haven't found the great three minute electric shave, Not since the seventies. In the seventies I found it with a Schick. remember them? I had a very advanced Schick that would do it in three.

All the best,

Robert Ennis

Thanks for the update, Robert.

From: Aidan Gorman

Date: Sunday, July 07, 2002 11:40 PM

Hi Gary. Let me start off just saying I'm a long time follower of your site and really enjoy it, its a wonderful resource for all of us 'electric shavers' out there. I don't really have a question, just an observation. I think

Philishave/Norelco is gearing up for a whole new model # shift/reorganization. The new Sensotec/Spectras are model #'s in the 8000s and I've been finding some new Quadra Action models at Wal-Mart w/ the model # 7846. Also the new replacement blade packages for the Quadra Action lists model numbers up to 7885 on the back. I wonder if this means the end of production for all the 6800 series Quadras and some possible good deals on closeouts for the future for anyone still wanting to pick up a high end model. I know my local Wal-Mart had a shelf price tag for a 6885 marked down to $99.99 from $154.99 (none left though at that price!). The new HQ6 Quadra Action replacement blades also read "7 series" on the heads, just like the Sensotec/Spectra's heads read "8 series". Maybe they're going to leave the Advantage models in the 6700 range and keep the Reflex and Micro Action models in the 5800 and 4800 range respectfully? Just a head's up though to be on the lookout for any possible closeouts on 6800 series Quadra Actions, you might be able to find a good deal on some in the not too distant future. My wife got me a 6886 model from Costco for Christmas for only $69.95, not too bad of a deal, and I love the thing. Closer shave than even my Mach 3 blade, and a heck of a lot cheaper to use! Interested to see the official launch of the Sensotec/Spectra. I was a little surprised to see a new model so soon, but like you always say, Philishave/Norelco never stop improving upon their product. The only real difference I can make out is the addition of the closeness/comfort adjustment dial. I skipped over the whole Reflex line when they were introduced w/ the dials so I don't know how well they work. I though it'd be difficult to improve upon the Quadra Action, but I guess there's always room for something more in this business. I'll be reading this forum for first reports from Sensotec/Spectra users to come in, interested in knowing how it'll match up. Anyway, thanks again for this site and the good work, there's a lot of us out here reading and enjoying!-Aidan Gorman.

Thanks for your note with your observations, Aidan.  I'm looking forward to seeing all the new shaver models this Summer in the stores and I expect closeout prices on discontinued models as well.  I mentioned elsewhere on the news section that my August 2002 Survey Page question will deal with model changeover time for electric shavers.  I'm also anxious to see the web sites revised to list the new shaver models.

From: "Robert Ennis"

Date: Wednesday, July 03, 2002 8:08 AM

Here's an update to my last message. I think I've found the shaver I've been looking for. It's a Remington TCT 4000. It has a very large shaving surface, an outstanding trimmer, electronic bells and whistles, and, it's washable. It shaves as close as the Braun 7570 in half the time. It also looks great - a real guy thing - and it grips very well.

I'm giving it Remington's 30 day trial. Just looking at a six week old 7570 as I use the new one is a bit heartbreaking, but one compelling reason for the change is that I can put the Remington under the tap. Also, if you just slightly wet the shaving surface before shaving, it gives a very smooth, comfortable shave.

I haven't taken Remington seriously for many years. This is a serious shaver. By the way, on your page you say it's made in Austria. It's made in China.

Thanks for the update, Robert.

From: Solomon Myers

Date: Wednesday, July 03, 2002 12:33 AM

Hi Gary,

Just a note about what I found when I went to Best Buy today.....The new Norelco Sensotec/Spectra! Of course, there was no price posted, so I had to ask how much it cost even though the last thing I need is another electric razor......$240 OUCH! Features I noticed: 1) complete washability like the quadra line; 2) comfort/closeness adjustment (I think there were 8 different levels of closeness); 3) the heads have both slots and holes, but in a different pattern than the quadra (slots on the outside, holes toward the center, but a few additional slots closest to the center in the middle of where the holes are located); 4) Lithium ion battery which they say can hold a 100 minute charge with a one hour charging time; 5) comes with a charger stand and a genuine leather case; and 6) the display is not a normal LCD but some new fangled type of display-but with all the features of the high end quadra display--minutes left, cleaning time indicator, low battery indicator, etc It also has audible warnings. I didn't buy it, but I did come right home to check your web site and find out what I could. I didn't see much about it so I'm sending in this report.

Now for an update on my recent shaving habits, as if everyone wants to read about them--I have a heavy beard with thick curly follicles on the neck, contributing to a prior history of ingrown hairs.....my comments will be more relevant for others with a similar beard). I had been using a Quadra for a year and a half or so, but every couple of weeks I would get neck irritations. Yes, I used a preshave--Williams Ultra Glide. I wanted so much to like this razor because I love the concept and quiet operation of a rotary razor and the washability of the Quadra. That said, I've switched back to my Braun Flex Integral Ultra Speed. I get a very close, albeit much louder, shave with no irritation whatsoever on the neck. The slots in the middle of the two foils really pick up my curly neck hairs better than the Quadra and with no irritation. Although I have to make a few passes, I had to make even more passes with the Quadra in order to get a good shave on the neck. I found the quadra was great on the broad surfaces of my face, but the Flex Integral Ultra Speed definitely gives me a better and less irritating shave on my neck and chin. I've tried, the Synchro, but found the Flex Integral Ultra Speed gave the same shave in less time....so much for the oscillating foils. I've also tried the Braun Interface in the past. It did catch the long hairs, but it didn't give a close shave overall.

I'm not knocking the advice you give or the conventional wisdom that a rotary with slots will shave curly neck hairs better than a pure foil razor. However, my experience has been that the Flex Integral Ultra Speed, like the Synchro, (both of which have a slotted head feature between the two foils) shave my curly neck hairs better and with less irritation than the Quadra. I don't even need a pre-shave if its not hot and humid out. I'm really curious to know if the Sensotec/Spectra, with its closeness adjustment, will solve the neck irritation problem I have with the Quadra. If I can ever bring myself to spend the money and it works well, I would be able to like the actual razor, and not just the rotary concept and washability feature. Those are my two cents about which type of razor gets at those curly neck hairs better. Thanks for all your hard work on the web site.

Solomon Myers

Thanks for your thoughts, the update and letting me know about the Philishave/Norelco Sensotec/Spectra's availability at Best Buy, Solomon.  Thanks to your tip, I went to the local Best Buy to look at the Norelco Sensotec/Spectra myself.  This shaver was wrapped with an anti-theft gizmo, I'm assuming because of the price.

From: "Robert Ennis"

Date: Tuesday, July 02, 2002 8:15 AM

In April I sent you a message that was sort of philosophical about my search for the right shaver and my constant return to Philishave. I actually bought a new Quadra at that time, but my curiosity wasn't satisfied. I went out and purchased a Braun 7570. Here is my review:

Once my beard adjusted, after years of rotary shaving, I was floored with the closeness of the shave. In fact, I have always taken a safety razor and gone over my face quickly after a rotary shave. I did that for years - not with the 7570. However, as time has passed, I've become less enthused about the Braun. For the first month or so, a full charge lasted exactly 14 days. that was fine. After that, it dramatically reduced itself to seven days. This is very unusual, I think, for a brand new battery. While the quality of shaves has remained high, the time to get that shave has increased incrementally since I first adjusted to the shaver. I find that the chin requires special attention and real eye-balling, to ensure a clean shave in that region. Under the chin is a crap shoot. On certain days it shaves clean. On others, it's a seemingly endless challenge. I understand that especially with foil, even the slightest amount of moisture in the air can be a determining factor here, but it was never this dramatic with the rotary.

I don't really know how to sum this up except to say that the 7570 is a brilliant piece of industrial design that has everything going for it. Nevertheless, I'm looking again.

Robert Ennis

Thanks for the update, Robert.

From: "Hayes, Eric"

Date: Tuesday, July 02, 2002 8:04 AM

Hi, I have a panasonic linear shaver and would like to know if replacing the foil every 12 months is necessary? I've had mine for two years and it has not broken. I can understand replacing the blades is important, but why the foil?

Thanks

Thanks for your question, Eric.  The holes on the foil surface can get dulled over time, that combined with the delicate foil surface are the reasons the shaver companies recommend replacing the foil twice as often as the cutters.  I hope this helps.

From: "Robert"

Date: Sunday, June 30, 2002 12:38 PM

Great site and I hope you can help me out on some information.

I just purchased a Norelco Quadra Action shaver last week and generally like it (*much* better than the 8 year-old beast I was using) but am noticing that there appears to be a new line of Norelco's coming out on the market. Do you or anyone else know anything about this new Norelco Sensotec/Spectra line? I saw it in stock over on shavers.com yet Norelco's site doesn't have them at all. Knowing how much you enjoy the Norelco products, I figured that you might know. After all, I could always take back my Quadra for a Sensotec/Spectra if they are even better...

-Robert

Thanks for your note, Robert.  The new Philishave/Norelco 8000 series Sensotec/Spectra line of shavers has not yet been formally launched.  As you noted, the http://www.shavers.com web site is already selling it.  The people at Philips just keep improving their shavers and the thing I noticed most about the Sensotec/Spectra line is Philips has brought back the closeness/comfort adjustment which they last used on the first generation of Reflex Action shavers a few years ago.  If anyone has tried one of the new Sensotec/Spectra shavers, please let us know.

From: Vincent Izzo

Date: Wednesday, June 26, 2002 2:06 PM

hi,

My old braun flex control electric shaver broke down recently. It was a very good one but as it was 8 years old I started having some problems with it. So I stoped using it and used my Mach3 for about 6 months. Unfortunatly I can't stand it and decided to buy a new electric shaver. I spent 2 weeks surfing intensively the web to learn about the new models available and your site was a gold mine to me !!!! Thanks a lot !!!

I was, of course, going to buy a foil model and I choose the new Remington RS8986 TCT model.

At the beginning I was very disapointed with it. I thought the foil was too small, that my old braun model was doing a better shaving.......but as everybody says that it needs a month for the skin to accomodate, I waited. And in fact it was a good idea because this shaver is a must.

The triple head system is simply quite perfect and combined with the cutter in front it is very good for a long beard (after 5 days of holidays for example).

The ergonomy is great and washing it under the water very useful (and cheaper than the braun solution ;-).

The speed of the motor is not as high as panasonic but it seems very good to me (I have a turbo function that I use sometimes but even without it is great). I wanted to compare the speed with Braun models and it is the same (I had to email Braun because they do not mention it on their website).

This model as the same sort of function as the panasonic linear model, you have the maximum speed of motor until the real end (it was clearly not the case on my old Braun).

I have a problem with the LCD which seems to have a problem but I am going to contact remington for that.

If anyone wants more info about it, just ask at vincent.izzo@free.fr

sorry for my english I am french.

Vincent Izzo

That's OK, Vincent and thanks for your note endorsing the Remington RS8986 TCT shaver.

From: Jack Mazafi

Date: Monday, June 24, 2002 10:45 PM

Is there a difference between Parks Shave Stick and Remingtons Facesaver? Or is it the same product repackaged?

-Jack Mazafi

Thanks for your question, Jack.  If the Parks Shave Stick was made in Switzerland, then I believe that it's the same product repackaged as the Remington Facesaver stick was also made in Switzerland.

From: john

Date: Monday, June 24, 2002 10:57 PM

Hi there,

Your web site looks like an excellent resource on this subject that we take for granted.

I currently own a Braun 5414 foil shaver that does a good job except for the neck area and chin line. My problem here is that I have an injury to my left elbow which means I can't bring that hand up to my face to stretch the skin in the neck area so generally I have to live with an "unclean" look in the neck area area with lots of stray hairs showing. So basically I'm a 1 handed when it comes to shaving.

I saw the comments where you suggested that a rotary shaver does a better job on the neck area. Is a rotary likely to do a better job on the neck than a foil, 1 handed or are 2 hands still required to get good results?

Also I see that you use the top of the line Norelco Quadra. Can this shaver be opened to replace the rechargable batteries when they eventually die or is it a sealed unit?

Any other tips will be greatly appreciated.

Thanks

John..

Thanks for your note, John.  As my Quadra Action shaver is NOT a rechargeable model, I can't say for myself.  Because of the waterproof construction, care has to be taken to reseal the shaver so that it stays waterproof.  As there are screws on this shaver, you can dismantle it to replace the batteries which require soldering skills.  The shape of the Philishave/Norelco Quadra Action models are such as you can use it with one hand and yes, rotary shavers are better at shaving the neck area compared to foil shavers.  I would raise my chin up to try to stretch the neck to aid in one-handed shaving.  I hope this helps.

From: "Charles Fishman"

Date: Monday, June 24, 2002 4:40 PM

The best shave I ever had, short of a Mach III, was with A Panasonic, because of its power mostly. However, when little parts needed replacement, they were unavailable, so 3 years ago I switched to a Braun Flex Integral 6520. It has been OK only, but recently the entire head has been vibrating; not just the cutter blades inside a relatively stable head. Thus it takes 4-6 passes to get only a half-decent shave. Thus I'm ready to replace or repair. I have a few questions:

1. Are Panasonic parts now easier to get?

2. Are the new Brauns (e.g.7570) now as powerful and effective as the Panasonics?

3. In humid conditions, do you suggest a pre-shave powder or a lotion, and can these damage the mechanism or dull the blades?

4. Any suggestion for the vibrating head?

TIA

Chuck

S.L.O, CA

Thanks for your note, Chuck.  As for your questions, I'll answer them this way:

1.  It depends on if there is a Panasonic authorized repair shop in your area.  You can check with Panasonic to make sure.

2.  I'll let others who made the comparison answer that question.

3.  I do suggest using a pre-shave during humid weather, but I suggest a weekly cleaning of the shaver to avoid future problems with pre-shave residue.

4.  I don't have an obvious suggestion for the vibrating head problem, but if anyone has any ideas, let us know.

I hope this helps.

From: "McRobie, Jamie (Jamie)** CTR **"

Date: Friday, June 21, 2002 11:45 AM

Mr Steel Beard,

Can you offer me some advice. I would like to purchase a dry shaver. I currently have a Mach III which shaves really well, but the electrics I have tried don't seem to cut the very fine neck and chin hairs I have.

Do you have a recommendations page that links hair types to shavers?

Jamie

UK.

Thanks for your note, Jamie.  While I don't have info on a web page recommending certain shavers for certain whiskers, I can suggest foil shavers for straight whiskers and slotted head shavers for curly whiskers.  Traditionally, rotary shavers with slotted heads do a better job at shaving neck hairs than foil shavers.  There are foil shavers which include slotted heads such as the Braun InterFace, but I've received mixed reviews on that shaver.  If anyone has any suggestions, please tell me.  As for me, I would suggest a Philishave/Norelco Reflex Action shaver for starters.  I hope this helps.

From: "Stephen Rosenstiel"

Date: Friday, June 21, 2002 10:29 AM

Hi:

I saw a post made about six months age when someone asked if you or your readers had any suggestions on a way to buy the lotion in bulk and re-load the cartridges for the Norelco Advantage?

Do you have any more thoughts on this question?

All my best

Steve R

Thanks for your note, Steve.  I looked at the posting made last January 6 and I would think there would be a way to refill the cartridges but as I stated six months ago, I couldn't find how to do it.  I'll repeat the request I made then.  If anyone reading this has figured out how to refill the Nivea cartridges, please let us know.  Of course, Nivea lotion is widely available so the question is about how the cartridges can be refilled.

UPDATE--STEVE RECEIVED THE FOLLOWING REPLY WHEN HE THOUGHT SHOULD BE ADDED TO THIS BOARD:

Steve,

It's pretty simple and effective; first a bit of info about the lotion used in the original cartridge. It is a Nivea for Men lotion which at the time I decided to try and refill cartridges was not available as a separate product. I was told it was a special formulation for Norelco's advantage. Its characteristics were moisturizing, providing a lubricated skin surface and most important wash ability. As far as I knew, it still is not marketed. I found that unscented Lubriderm for normal to oily skin had all of the same characteristics. Lotions for dry skin had added "moisturizers" that tended to not wash away cleanly. I prefer unscented due to perfume allergy problems. I suspect any of the better lotions for normal to oily skin will work as well. I did not look into the use of a substitute for Nivea gel.

To refill, buy a small bottle of Elmer's glue, the kind of bottle with the twist to open nozzle on top. Empty out the glue, rinse well, and fill with the lotion of your choice. The cartridge to be filled should have the injector nozzle removed (the one that you relocate to a fresh cartridge before using). The surface surrounding the orifice to the cartridge is some what irregular and attempts to just squirt lotion gets messy. Just take a Kleenex fold it a few times, overlay the cartridge orifice with it, and poke a small hole in it at the orifice with a toothpick. This will act as a gasket. Next, nest the Elmer's nozzle into the Kleenex/cavity and squeeze gently and the cartridge will refill.

I've refilled a cartridge dozens of times. All of this sounds much more complicated than it is.

Pete

Thanks, Pete for giving your suggestion to Steve and thanks again Steve for sharing this tip for us.

From: "Orah & Larry Sholin"

Date: Tuesday, June 18, 2002 9:44 PM

In your message to David you say you prefer using the corded version of the Phillishave Quadra action shaver which is not available from Norelco in the US. What is the specific model # of the shaver and where can you buy it- I have a cousin in Germany, maybe he can get it for me, if we know the vendor?

Also, you say you prefer the corded only model because it does not use rechargeable batteries which tend to drain after about 5 years. I thought the cordless models ALSO come with a power cord, so you can use the cord when the battery drains. So I don't see the advantage of the corded only model, unless it provides a closer shave ?

Thanks for your note, Larry.  Looking at the Philishave Germany web site at http://www.philips.de/philishave/, I noticed that there are two corded Philishave Quadra Action models available in Germany, the HQ6426 and the HQ6466.  The main difference between the two is the colour of the two models and the 6426 comes with a soft pouch whilst the HQ6466 comes with a hard cassette case.  Using HQ6426 and HQ6466 as keywords on my search engine, I found several German web sites which sell either or both shavers.  I hope you can read German.  I got my HQ6425 (the predecessor to the HQ6426 with a different colour) in Canada which uses the same electric plug as in the USA.  In Germany, they use a European plug which is different from the USA.  Because the Quadra Action shavers have automatic voltage adaptation, the voltage is not a problem.  But because the Quadra Action models use a small transformer inside the plug, the plug is the problem unless you plug an Europe-to-North-America plug adapter onto the cord.  Using another shaver power cord not designed for the Quadra Action line will not work as the plug at the shaver end is also different.  Of course you could order an HQ6000 Quadra Action cord (Philips part# 4222 029 4904) designed for use in North America.  But I would advise getting this shaver by mail order from a Canadian shop, such as Mercury Shaver Centre or TheBuyersClub.com which are sponsored links.  This would avoid the plug problem.  That is unless you want the higher-end corded Quadra Action shaver which is not available in Canada.  Yes, the rechargeable Quadra Action models also work corded so if the battery does go, you can still use it corded.  I prefer using the corded model at home as I'm used to plugging in the shaver in my bathroom.  When I'm away, that's when I use a rechargeable shaver as I'm not sure where the electric outlet is when I need to shave.  I came across hotel rest rooms (outside hotel rooms) with no outlet next to the mirror.  So I couldn't shave after arriving at the hotel before checking into my room.  Within the Quadra Action product line, there is no difference between the rechargeable and corded models as far as the shaving performance goes.  I hope this helps.

From: rajasekhar varada

Date: Sunday, June 16, 2002 11:04 PM

Subject: TELL MR. STEEL BEARD

Hi

I am keen to get started with electric shaving.

I have a sensitive and slightly dry skin. I tried Braun Flex integral but it does not shave the hair below the chin and on the neck well. It leaves it very patchy and irritating. I heard that the Phlishave reflex action Cool skin shaver is good.

Would it be better suited for me? Could I go for the least expensive of the cool skin models?

Thanks

Sekhar

Thanks for your note, Rajasekhar.  All the Philishave Cool Skin models (called the Norelco Advantage in the USA) have identical shaving performances.  Only the shorter recharging time for the higher end models as well as more and/or better accessories for the higher end models would be the difference between the low and high end Cool Skin models.  The main selling point of the Cool Skin line is the lotion dispenser for the Nivea For Men soothing lotion whilst shaving in the shower to minimise irritation.  The slotted heads on this shaver can also help get the longer whiskers better.  I hope this helps.

From: "Anita"

Date: Thursday, June 13, 2002 5:26 PM

Hi,

I am female and wondering if men's electric shavers are better than women's for shaving legs. I have a double-foil women's shaver and it is not close enough and it gives me ingrown hairs. Can you recommend one for me? Remington Rough Beard doesn't seem to exist anymore.

Thanks!

Anita

Thanks for your inquiry, Anita.  I wish I can help you more on what electric shavers women use to shave their legs, but I've received very disappointing results whenever I try to get Survey Page opinions on what women like in electric shavers.  The last time, I had only THREE replies!  The previous time I asked the same questions, I had nine replies.  Using that survey, I noticed that two-thirds used a "woman's shaver" while a third used a "man's shaver".  The more recent survey was a tie between Braun, Philips and Remington for "women's shavers" and one person said a Philishave/Norelco shaver for a "man's shaver".  If you pick a man's shaver in this case, I would pick one with all-slotted heads such as a Double Action, Micro Action or Reflex Action model.  NOT a Quadra Action model if its a Philishave or Norelco model.  All non-Philips rotary shavers (such as Remington) have slotted heads.  On the earlier survey with more replies, on "women's shavers" 71% preferred Braun and 29% preferred Philips.  On the "men's shavers", it was a 3-way tie between Braun, Philishave/Norelco and Remington.  I know that's not much help to you, but if any woman who uses an electric shaver has an opinion, please post it here.  I hope this helps.

From: "Andrew C. Levitt"

Date: Thursday, June 13, 2002 12:09 AM

Gary,

I haven't seen any postings from people giving their opinions of the Remington rotary TCT shavers. Have you heard any feedback?

Thanks!

Thanks for your note, Andrew.  I haven't yet received enough opinions on the Remington rotary TCT line of shavers to give you an informed opinion.  My opinion is based upon my inspection of such a shaver.  To get around Philips' patents for the technology behind their Double Action, Reflex Action and Quadra Action lines of Philishave/Norelco shavers, Remington uses two rows of conventional cutters on each head (as opposed to Philips' exclusive Lift & Cut cutters) and the heads themselves have more give so they float more.  Philips' Reflex Action and Quadra Action heads utilise the entire head assembly, not just the heads themselves to adjust to the contours of the face.  If anyone who has tried the Remington Rotary TCT shaver has an opinion, please post it here.  I hope this helps.

From: William Kwok

Date: Wednesday, June 12, 2002 7:25 PM

Hi Gary,

This is in reply to "Martin Stillman" <Martin.Stillman@uwo.ca> regarding the battery not lasting more than two years with the Remington M2810.

My Remington Microscreen 3 exhibited symptoms of a dying battery after two years. What was strange was that even corded operation wasn't as strong. I opened up the shaver to examine the battery and found whisker shavings tightly lodged in the crevices. After cleaning it out, the shaver worked like new. Apparently, the packed shavings were interfering with the motor.

I hope this helps.

William Kwok

It does, William.  Thanks for your note.  This proves that you should take your shaver to a repair shop to get it cleaned, oiled and tuned up after a year or two of continuous use.

From: Robin Dickson

Date: Wednesday, June 12, 2002 4:48 AM

Dear Mr Steelbeard,

I live in the UK and purchased a Boots 4000 mains-only, linear foil razor (Boots Drug Company) in 1971 (manufactured in Austria). It suits my needs perfectly and has done sterling service over the years throughout the world with a few repairs, resolderings etc. It is still serviceable but I can no longer find foils and blades for it. Boots here in UK are of no help. I still have one more foil and blade but they won't last forever. I lived in Canada for six years in the eighties and had no problem with spares there. Is there anywhere where I can still purchase these spares?

Many thanks,

Mr Robin Dickson

Thanks for your note, Robin.  I have a feeling as your shaver was made in Austria that it could have been made by Payer which is one of the leading OEM suppliers of foil shavers.  I suggest contacting Payer (I have a link to it on the list of shaver companies on-line) to find out if they made your Boots shaver and if they can supply foils and cutters for that shaver.

From: "Jaxon Bridge"

Date: Sunday, June 09, 2002 2:21 PM

Hi --

Not sure if Mr. Steel Beard is still around since all I could find are year-old archives. If it is still active, please email me the URL. If have the following questions:

I am 23 and have been using an inexpensive rotary electric from WalMart since I was a teenager. It's not very good and I need to get something nicer. I would like to try a foil razor. I have rather sensitive skin and have read that some pre-shave gels with Vitamin E and aloe can be nice for reducing irritation. Do you have to have a wet/dry razor to use pre-shave gels? Is it better to shave before or after a shower for reducing irritation? I have read about the Remington MS3-2000 and it seems enticing.

Answers welcome.

Thanks,

Jaxon

Thanks for your note, Jaxon.  The direct URL for Tell Mr. Steel Beard is http://mywebpages.comcast.net/steelbeard1/tell.htm and I think you had an old bookmark from when the now defunct @Home was my ISP.  As for shaving gels, which I think for your inquiry implies the type you use for wet shaving, only shavers designed to be used wet would be appropriate.  However, if you are referring to the Williams Lectric Shave Ultra gel, that is intended for dry shavers.  The instructions say to let dry and shave.  The shavers which mention that they are waterproof for easy cleaning and nothing else implies that they are intended to be used only as dry shavers.  The Remington MS3-2000 (a Microscreen 3 TCT model) you mentioned is intended to be used dry.  The obvious wet/dry shavers I would mention are the Panasonic/National Linear line and the Philishave Cool Skin or Norelco Advantage shavers.  As for minimizing irritation, I would suggest a dry face.  Personally, I use a pre-shave powder stick to make sure the skin is dry during humid weather.  I hope this helps.

From: "Dan"

Date: Wednesday, June 05, 2002 5:16 PM

Hi Gary,

I am responding to Michael Hall who questioned the difference between the Panasonic ES8068N and the ES8026. From what I've read, the ES8068N has been discontinued. The functionality of the two is the same, but the new ES8026 has a new sleeker look. But the performance is the same.

Thanks.

Dan

You're welcome, Dan and thanks for your note.

From: "Hayes, Eric"

Date: Wednesday, June 05, 2002 10:17 AM

Hi, I have a Panasonic linear shaver and use it with shaving cream. I've noticed that the foil and blades are coated with a white film that is very difficult to get off. I don't know if it affects shaving performance but would like to find a easy way of removing it. Does anyone know how to do this?

Thanks

Eric

Thanks for your note, Eric.  If anyone has any suggestions on how to remove the film or residue on Panasonic shavers, please tell us.

From: Mark McCarthy

Date: Tuesday, June 04, 2002 3:35 PM

I recently purchased a Braun 7526 to replace my older Braun model. This is an awesome razor. It has power, very quite and gives me a very close smooth shave. I also like the self cleaning and charging feature.I travel alot and wish the travel pouch was better.I use the self cleaning feature once a week. It works well. I was a little hesitant to spend the money but it is well worth it.

Mark McCarthy,Reading MA

Thanks for your comment, Mark.

From: "mespankyb"

Date: Friday, May 31, 2002 7:08 PM

Here is info on the new Braun FreeGlider that uses the Vitamin E lotion dispenser: http://braun.co.jp/products/shaver/free_glider.html

Thanks for the URL.

From: Steven Latus

Date: Friday, May 31, 2002 9:10 AM

Paul,

Concerning the Braun Synchro 7570:

The Clean mode just cleans. In order to charge and clean, just toggle the Select button so that both the Clean and Charge lights come on (do this with the contact bow open and the unit plugged in); the shaver will be cleaned and then charged after you lower the contact bow. To just charge, toggle so that just the Charge light is on. If you do not toggle the Select switch at all, the unit automatically goes into Clean mode.

The shaver will tell you that it needs to be charged when you go below 10 minutes time remaining on the battery, but the cleaning unit will NOT automatically go into a charging cycle (at least not that I've seen). Select it manually as per the preceding paragraph. I am not certain if the unit discharges the battery before charging; I suspect it does not. I always run it down by shaving so that there is only a few minutes of battery life left at most when I charge it up. Like this morning - the shaver is telling me that it should be charged since there is only 9 minutes battery time left. I will shave first, which will take about 6 minutes and then I will clean and charge it. That way I discharge the battery as much as possible without going to extremes like letting the shaver run until it is totally discharged. To sum up, only charge the battery when it needs a charge, not every time you clean.

BTW, the manual does state on page 7 that the unit will automatically recondition the battery with a complete discharge/recharge cycle about every 6 months. I have not seen the shaver do that totally automatically, so I suspect you have to enter charging mode manually and then it will happen if it is due (guessing here).

Before you first use the shaver, it says on page 8 of the Clean and Charge manual that, "For the first charge of the shaver, connect the power supply cord set directly to the shaver, charge it for 4 hours and shave at least once. Only then can the shaver be cleaned or recharged in the Clean&Charge." On the very next page, it describes the various cycles of the Clean&Charge and how to select them.

For a preshave, I like Williams Lectric Shave Super Glide Gel. I've also used CVS Pre-electric Shave Lotion when I could not find the Williams brand.

Good luck with your new shaver. I think you'll like it!

Steven Latus

Thanks for letting us know, Steven.

From: Michael Hall

Date: Wednesday, May 29, 2002 6:14 PM

Re: Panasonic Linear shavers

Do you happen to know the difference(s) between the ES8068N & the ES8026. Apparantly the 8026 is replacing the other one but cost less and is described a bit differently. Any insights???

Thanks in advance and thanks for putting together such an informative site!

Michael Hall

Thanks for your question, Michael.  Taking a look through the search engines, I have not yet found a web page which shows clear differences between the Panasonic/National model ES8068N and the ES8026.  If anyone has any ideas, please let us know.

From: Autocar 38

Date: Saturday, May 25, 2002 2:35 PM

I would like your opinion...should I replace the cutters and combs on my "Philishave "micro-action" model, or spend a little more and get a new reflex action shaver? Is the reflex action noticeably more close and comfortable??? I am interested in the HQ5401. Thank You Dave

Thanks for your note, Dave.  Is your Micro Action model one with a closeness/comfort adjustment? If it is, it may be worth holding on to.   I still have my old Philishave HS775 Micro Action corded shaver which does have that adjustment, but I switched to a corded Quadra Action HQ5865 more for the care-free cleaning than for the excellent shaving performance.  But I digress.  The Reflex Action models are excellent shaving performers with its three heads adjusting to your face in a three dimensional manner for closer contact for a closer shave.  Also, I think that the closer contact allows you to shave with fewer strokes and the fewer the strokes, the less irritation for a more comfortable shave.  The HQ5401 you mentioned is a very nice corded model.  I'm very partial to corded shavers myself and I found out that you have to seek out the nicer corded models as they are not as widely available as the lower end corded models.  It's a good thing we have the Internet so we can find out where we can find the nicer corded shaver models.  I hope this helps.

From: "Paul Petersen"

Date: Friday, May 24, 2002 12:11 AM

Hi,

I decided to switch to an electric as I've started biking to work and I thought it'd be easier than having to keep a razor therek. After reading your site, I decided to buy the Braun 7570. I've used it for a couple of weeks and am still training my skin to use it. I like it so far. The only problem I have with it is the documentation is sparse and I haven't found better documentation on the web. The manual lists the modes of the clean & charge but doesn't explain when to use them or what they mean. The clean mode is self-explanatory but does it charge too? Does the charge mode, discharge and recharge the battery? How often should the battery be fully discharged? The first time I used the clean & charge it recharged the shaver. Is this normal? I figured the clean mode didn't charge. I kinda get the feeling, I should run the battery all the way down before recharge and if this is the case, why would I use the clean and charge mode?

My wife is interested in pre-shave locations that are for electric shavers. Are there any recommendations?

Sorry but I'm new to this and have lot's of questions,

Paul Petersen

paul_petersen@pacbell.net

Thanks for your note, Paul.  About the Braun Syncro's cleaning/charging unit, my understanding is that the unit automatically recharges the shaver if needed while you are cleaning it.  I don't know if it discharges the battery first before recharging.  So I would suggest discharging the shaver completely before using the cleaning/charging unit to maximise battery life.  As for pre-shave lotions, I don't use one personally as I use a dry powder stick (from Remington) if needed.  Recent comments favouring Williams Ice Blue Lectric Shave and the Total Shaving Solution and King Of Shaves pre-shave oils were posted below.

From: James A Elliott

Date: Monday, May 20, 2002 10:43 PM

I use a Philishave HS555 razor. I bought it in June of 1993 and it works great even today, with no signs of breakdown at all. I use Williams Ice Blue Lectric Shave in conjunction with the razor. I clean the razor once a week by removing the heads and cutters and putting them in rubbing alcohol. Then, I wipe the head frame with a cotton swab dibbed in rubbing alcohol to remove any whiskers and oil. I also, of course, brush the inside of the hair chamber with the brush. Then, to finish the cleaning, I spray Parks Shave Ease on the head frame while the razor is running. All of these things contribute to what is in my opinion a shave that is as close, if not closer, than a blade razor.

Jim

Thanks for your note, Jim.  That Philishave HS555 shaver brings back memories.  That was a nice low-cost shaver which I still have and still works great.  The nice thing about corded shavers like that one is that you don't have rechargeable battery worries.  Almost nine years later, it still works great.  I just checked the links and noticed that the HQ2/3 heads (formerly HQ1917/3) the HS555 uses are still available.  Thanks for the maintenance tips as well.

From: Keith Schulner MBA, MDR, Esq.

Date: Monday, May 20, 2002 3:45 PM

I have been using a Norelco 3605X rechargeable cordless shaver for a number of years. I shave in the car. The shave is acceptable and the only maintenance I do is open up the top and dump out the hair. Recently, it started not charging properly such that the charge light would only go on if I pushed on the cord against the shaver a certain way making charging difficult to unacceptable. What fix is there for this if any? What shavers do you suggest for me that are low maintenance, with reasonable performance, and reasonable cost per shave considering initial cost, cost of replacing parts, and longevity of shaver and parts. Thanks.

Sincerely,

Keith Schulner, MBA, MDR, Esq.

www.Mediator.LA

Thanks for your notek Keith.  It looks as if you're having trouble with either the cord on your shaver (of which a replacement cord is inexpensive) or socket on that shaver (which requires taking the shaver in for repair which could be pricey).  Unfortunately, you have a rechargeable shaver model that only works unplugged.  I read several horror stories about rechargeable shaver problems.  I only use a rechargeable shaver when I'm travelling.  At home I use a corded shaver without batteries so I have no battery worries.  Of course, I keep the shaver plugged in while shaving.  I set up a shaver stand in my bathroom so my shaver remains plugged in at all times so I also have no worries about wearing out the socket on my shaver where the cord plugs in.  I only unplug the shaver from its cord for maintenance.  Unfortunately, if you're shaving in your car, the down side is that you would need to invest in a voltage inverter so you can plug in items using house voltage in your car.  Another idea is to use a shaver which uses removable batteries which are still available.  So I would suggest avoiding the rechargeable shavers to minimize maintenance problems.  I hope this helps.

From: Autocar 38

Date: Tuesday, May 14, 2002 7:21 PM

I thank you for having such an informative website about something I do every day..shave..with an electric shaver.I have a question: I have a Philishave 4890. I get only 2 shaves before I need to re-charge it(even though the meter shows 80% charge remaining,the shaver quits)!! My question is,can I plug it in every time I shave and use it like a "corded only" model ???? It is only about a year old but has had this problem from day 1. Thank You, Dave M.

Thanks for the note, Dave.  While I can't find details about this model as I write this, I believe that it's a higher end model in the Micro Action line and as such can be used either corded or cordless so as long as the batteries can still hold a minimum charge, you should be able to use this shaver plugged in.  I hope this helps.

From: David H. Enzel

Date: Sunday, May 12, 2002 8:36 PM

Dear Gary,

I’ve been using the Norelco Quadra for about two weeks. Your web site has been such a help to me that I would like to share my experience. I am trying the Norelco Quadra after using a Panasonic Linear for two years and before that a Norelco Reflex. I left Norelco because it was too hard to clean and did not shave me close enough near my sideburns. The Panasonic solved the problem of shaving close near the sideburns and being waterproof was easy to keep clean. But it never did shave as well on the neck as the Norelco.

After two weeks, I love the Norelco Quadra. It is easy to keep clean. I rinse it with hot water after every shave. I’ve also learned to pull the skin taught near my sideburns and this helps as well.

With my old Norelco, about once a month I would remove the cutters and place them in Norelco’s vibrating cleaning machine (I forget the proper name for the machine). I am wondering if I need to use it with the Quadra. It seems like just rinsing the cutters under tap water once a month or so would be enough. What has been your experience?

The shave I get with the Quadra is better than a blade and the best I have ever had. Having a clean shaver every day is enjoyable and I believe it may contribute to the comfort and closeness of the shave. Norelco really hit the nail on the head for me with the Quadra. I get a close shave with no skin irritation and modest maintenance.

Thanks again for your wonderful and helpful web site.

Best wishes,

David

You're welcome, David and thanks for your note.

From: "Dan Westfahl"

Date: Thursday, May 09, 2002 8:33 PM

Gary,

After consulting this page I bought a Braun Syncro 7570. I'm getting married in a couple months and I wanted a real close shave without the risk of cutting myself up like with a razor. The Braun fits this bill exactly. The cleaning base works very well, and, as noted before, the head DOES oscillate back and forth. Whether this actually helps I don't know, however I do know that my face has never been this smooth after a shave. I used an old Norelco lift and cut shaver before, and while in its prime it almost did as well as the braun on certain parts, the braun is more versatile, doing a good job on all parts of the face.

I also tried the total shaving solution preshave oil with the braun and it does do a very good job of cutting down on irritation and smells good. It leaves the skin very soft afterwards. I tried a powder stick, which works well, though the powder gets all over the shaver and I don't know if it will clog up the cleaning cartridge faster.

I would definetly reccomend the Braun Syncro. While they are expensive, I found really good prices at etronics.com. They are a good online retailer; I've bought from them before. I hope this review is helpful.

Dan Westfahl

Walla Walla, Washington

Thanks for your note, Dan.

From: "VFM"

Date: Wednesday, May 08, 2002 6:21 PM

Gary,

Thanks for your very informative and interesting site.

My question is about Norelco/Philishave Quadra Action electric shavers. I live in Spain, and I have a 6465 model (mains only). My instructions booklet recomends to change heads every two years of use. It doesn't say nothing about lubricant (I think that AL80 is not available in my country). But Norelco USA site recomends to change heads every year and lubricate the shaver once a month! I think that Norelco/Philishave models are similar. Do you think that lubricate the razor with a bit of general purpouse light mineral oil can extent heads life or improve performance? Or can mineral oil damage plastic coating or metall parts? I like a lot this shaver and I would do a good maintenance.

Thanks.

Best,

Ventura Ferre

Thanks for your note, Ventura.  The closest thing I found which may be available in Spain is the Philishave Spray Shaver Head Cleaner type HQ110.  I could not find additional details about this which I found by going to http://www.dap.philips.com and clicking on 'accessories'.  You may want to ask Philips about the HQ110 spray.  The spray lubricant you mentioned is only available in the USA as AL80 and in Canada as AL80C. As for the shavers themselves, Philishave and Norelco are one and the same.  I'm hesitant about trying other lubricants which are NOT designed for electric shavers.  The AL80C cleaner I use does not leave an obvious residue which mineral oil can leave behind.  One of the things I wish would be done with shaver company web sites is that Philips DAP have a global home page with links to each country as opposed to each Philips DAP unit (including Norelco in the USA) operating its own web site independently of either the parent company or its sister units in each country.  This would prevent the conflicting information you can get from the different Philips DAP web sites.  I hope this helps.

From: Lois N. Smith

Date: Thursday, May 02, 2002 3:21 PM

I am emailing for me husband, who is not computer literate.

He needs new batteries for his Norelco 5885 XL, and has been told conflicting stories as to whether he can change the batteries (soldering) or have a professional do it?

A major dilemma, as we live in the middle of no place, and would have to mail it to a service center.

Thanks.

Lois

Thanks for your note, Lois.  With the price of rechargeable shavers the way they are and the fact that you are far away from a shaver repair shop, I can see your problem.  I noticed that Radio Shack does sell replacement rechargeable batteries for several models of electric shavers.  You can check to see if they offer the exact replacement for your 5885 Norelco (or Philishave) shaver.  Soldering skills are a must to do this, so if you (or your husband) can this would be the cheapest way to fix the shaver.  I'm hoping that the shaver still works while plugged in.  I hope this helps.

From: Josh Shiaman

Date: Thursday, May 02, 2002 4:14 AM

Gary,

I must admit to being a rabid hockey fan, but I'm not sporting the "playoff beard" by choice. I've been using an older Phillishave rotary model and in the past few months my neck area has become very irritated ( I can't remember replacing the razor in a year). Razor bumps O'plenty have reared their ugly heads unfortunately. I want to know what causes this and which of the million electric razors out there would be beneficial to sensitive skin faces with curly hair (and acne), such as mine. A family member just purchased me a Remington Microscreen Sensitive, but I have been too afraid to try it. Thanks for your time.

Josh

Thanks for your note, Josh.  Razor bumps (a medical condition called “Pseudofolliculitis Barbae") are caused when a whisker is shaved at an angle causing a point.  If the whisker is very curly, this point will re-enter the skin causing the sore or pimple you are describing.  Slotted head shavers, which are no longer available, are designed to straighten whiskers before cutting which prevents the problem from occuring.  Many pre-shave lotions say they help straighten whiskers.  Another tip is to stretch the skin which also helps to straighten the whiskers before cutting.  It's when whiskers are laying flat while shaving that the razor bumps really become a problem.  Looking at Remington's web sites, I noticed that the models labeled "Sensitive" is for the Intercept Sensitive line which is mainly for those with sensitive skin as opposed to skin prone to razor bumps.  Because foil shavers are not the best shavers to use when dealing with very curly whiskers I can see why you are afraid to use it.  As for what is currently available which could help, a foil/slotted head shaver combo such as the Braun InterFace could help.  If anyone has any tips, please tell us here.  I hope this helps.

From: "Martin Stillman"

Date: Wednesday, May 01, 2002 7:37 PM

I need help!

I bought a Remington M2810 in Dec 1999. It's a nice rechargeable razor, actually, really, very nice.

By May 2000 the battery could not take any charge - and I was really careful to drain it before charging etc.

It was replaced as a dud by Remington (8 weeks).

Now, in April, 2002, that 2 year old battery is dead again. What is this? I expect about 5 years from abattery if it is looked after, that is drained before recharging.

Do I replace the battery again ($70) or buy something else?

Does anybody else have this experience? Should I argue with Remington?

Thanks for advice, Martin

Thanks for your note, Martin.  I'm sorry about the problem you are having with Remington rechargeable shavers.  Is the shaver still in warranty?  From what you are telling me, I'm assuming that your shaver is out of warranty.  $70 is pricey, of course.  Before trying something else and if you are handy with a soldering iron, you can get replacement rechargeable batteries for many shaver models at Radio Shack.  The replacement batteries are soldered to the wiring which is why soldering skills are needed.  Be sure to take the batteries out of the old shaver first to take with you to make sure they have or can get the batteries you need.  I hope this helps.

From: "Chris Topley"

Date: Monday, April 29, 2002 3:26 PM

Hello,

After reading your comment:

"The Quadra Action shavers are completely waterproof to the point that (with the power cord unplugged from the shaver, of course) you can also submerse it." I am wondering whether to buy one of the rechargeable Quadra Action shavers to replace my Philishave Cool Skin shaver which has developed an intermittent on off switch. The razor worked pretty well but after a year or so of using it in the shower it developed this problem. I don't use it with the Nivea sachets. I use King Of Shaves oil and keep the blades wet every so often under the shower. Do you think I should use a Quadra Action shaver in the shower if it is as waterproof as you suggest? It would be good to have a closer shave than the Cool Skin can manage, even though it can be pretty good. Or if not the shower, maybe the Quadra head could be kept wet under a tap instead?

Regards

Chris

Thanks for your question, Chris.  Philips told me that the Quadra Action shavers are NOT intended to be used wet, saying that the shaving performance is better if the shaver is used dry.  The purpose of the waterproof construction is to make cleaning the shaver care free.  Rotary shavers have been notorious for being tedious to throughly clean, requiring dismantling of the head assembly--keeping combs and cutters matched.  The Quadra Action shavers allow you to rinse the shaver under the tap for easy cleaning.  Of course, the Cool Skin shavers can be cleaned the same way.  Yes, it is possible to try the Quadra Action wet, but DON'T plug it in, of course.  If anyone has tried wet shaving with the Quadra Action, please tell us your experience.  I hope this helps.

From: David H. Enzel

Date: Sunday, April 28, 2002 7:38 PM

Gary,

I love your web site. I have been using the Panasonic Linear for about 2 years and decided to try the Norelco Quadra because the Panasonic does not do a good job on my neck. I bought mine at Sears. I figure Sears will take it back with no hassle if I don’t like it. I noticed you use a Quadra with a cord except when you travel. I am curious about why you prefer the corded model for home use. Is it more powerful? Which model do you use when you travel.

Thank you for your wonderful web site. I return to it from time to time and always enjoy the visit.

Best wishes,

David

Thanks for your question, David.  The reason I prefer using the corded version of the Philishave Quadra Action shaver (which is NOT available from Norelco in the USA) when I'm home is that I do not need to worry about battery life as the corded shaver uses no rechargeable batteries which tend to lose its ability to keep a charge after an average of five years.  That way I can keep this shaver for as long as I want to until the motor gives out which I hope will be a long, long time from now.  When on the road, use a Philishave Reflex Action model HQ5865 with the charge level indicator, so I'll know when it's time to charge the shaver, and a hard storage case so the storage case absorbs the travelling blows instead of the shaver inside it.  I got this shaver before I got the corded Quadra Action model.  I chose the Quadra Action more for the care-free maintenance of this waterproof shaver as opposed to the shaving performance which I like as well.  I hope this helps.

From: "Feng, Paul"

Date: Sunday, April 28, 2002 5:29 PM

Notes from a Braun Syncro 7570 user:

1. The head DOES oscillate from side to side. I ran it illuminated by a strobe light and the side-to-side motion was clearly visible. The head as a whole moves in exactly the opposite direction of the blades at any instant.

2. I have once poured ethyl alcohol into the cleaning cartridge to top it off after the original stuff was depleted, WITHOUT first dumping the old solution and stubble out. My reason was to keep the original lubricant (which I am guessing is far less volatile than the alcohol) & fragrance, and to minimize hassle. The cartidge does filter the solution before sending it to the razor head, so I think the old stubble does not present a big problem. Note that I do not have a heavy beard, so perhaps this would not work as well for someone who generates more stubble. I do not plan to refill cartridges more than once each--Braun will still make money off me, but for only about 3 carts/year.

My personal shaving history is that my first couple electric razors were Norelcos--the second a lift-and-cut model, the first not. After college I bought a Braun (5225?) and found it to irritate my skin MUCH less than the Norelco, with perhaps a slightly less close shave. About eight years later, I bought a low-end Braun Flex Integral, which was an incremental improvement, and three years later I bought the Syncro, which I used for over a year now. The Syncro is a definite improvement over the prior Brauns, and I do like the cleaning function. I haven't tried a recent Norelco, but it would surprise me if they shaved significantly closer (for my beard type, anyhow).

Not everyone realizes that Braun has a 30-day trial period (they do not always publicize it, but I emailed Braun from their website to verify before buying), so interested people should give 'em a try. I do hope the shaver and base are durable - the Syncro system IS pricey (especially if you get the silly 7570 like me).

Thanks for your site - it was very helpful when I was researching.

Paul Feng

You're welcome, Paul and thanks for your note endorsing the Braun Syncro shaver.

From: "David Mulhern"

Date: Friday, April 19, 2002 9:40 AM

Hi Gary. I have a question about the speed of motors on foil shavers.  Hoping you can shed some light.

Higher end foil shavers often tout the speed of the motor as a great advantage. They suggest that faster motor = fewer passes with razor = less irritation. However, at least a couple of shavers (Eltron and top-of-the line Remington foil shavers, for example) offer the chance to use a lower speed . . . .. for (wait for it) . . . a gentler, less irritating shave!!

I can't square these competing positions. Either (on the one hand) fast motors lead to a less irritating shave because they get the job done with less pressure and fewer strokes, or (on the other hand) slow motors are better because they are less aggressive with your face.

In my own case, I am currently bouncing back and forth between a high-end, high-speed Remington triple foil, and a slow-speed, cheap-o Remington single foil. My impression is that the slow-speed, single foil actually gives a slightly less irritating shave (although it's also slower).

Can you enlighten me? Which leads to a less irritating shave with a foil shaver - fast or slow motors?

Thank you as always for a great web-site.

David Mulhern / Portsmouth, NH

You're welcome, David and thanks for your note.  I recall that many years ago, Schick made a multi-speed shaver.  They say faster motors give a better shave, but I can understand how a slower motor can give a less irritating shave albeit slower.  I'm sure when you look inside the shaver before cleaning it, you will see more than just whiskers.  You will also see layers of shed skin--or skin layers shaved off.  That is the source of skin irritation.  The shaver companies have a seeminglhy never ending battle between the sometimes conflicting goals of a closer shave with less irritation.  You could try shaving with a lighter touch on the high-speed shavers to find out if you still get a close shave with less irritation.  But with the info I have at my disposal, I'm at a loss as to which type of motor gives a less irritating shave.  As you may know, I'm a rotary shaver person so I cannot use my personal experience to give advice.  Since you have both types of shavers, I would have to take your word in thinking that a slower motor would give a less irritating shave.  If other foil shaver users have their own opinions, please post them here.  I hope this helps.

From: "Robert Ennis"

Date: Sunday, April 14, 2002 9:03 AM

It's all so subjective. Every few years, I get the urge to buy a new shaver and I embark on a research mission to try to finally get a straight answer on which is the best all round electric shaver. The simple answer is, you can't get a simple answer. You can't get a straight answer, for that matter.

A year ago, I decided that the Panasonic wet/dry was the way to go, though I held out on buying one. Yesterday I bought a Philishave 6889 Quadra. So much for the Panasonic. I find myself always ending up with Philishave. At the point of purchase, I flash back to my years of foil shaving with Brauns and I remember the torn foils and the mild irritations, the small shaving surface, and once again Philishave has me. For two years, I used the Cool Skin. I really got into wet shaving, but in the end, the shaves were mediocre. I found a five year old Philishave dry shaver in the closet and the improvement over the Cool Skin was enormous. As a matter of fact, the new Quadra is only marginally better than the five year old.

So I still haven't bought a Panasonic, though I did buy one from Hammacher Schlemmer on the web about six years ago, and used it for about three months. I don't remember if I liked it much. I gave it to my father and went back to Philishave.

So I feel that I'm back where I started. I still don't know what shaver is the best. I once had a very expensive Payer and it was no different than any Braun I had ever used, except it had a bigger shaving surface. I gave that one away too.

In the end, I think Philishave makes the best dry shaver. If someone came to me on a research mission, here's what I'd say:

Braun - highly over-rated

Panasonic - not memorable but great hype

Remington - who cares?

Payer - highly over-rated

Philishave - always feels like the right choice

So very subjective...

Yes it is, Robert.  Thanks for your note.

From: "T Hughes"

Date: Friday, April 12, 2002 11:23 PM

Subject: Ultimate shaving system

Hello, I thought I'd pass on my experience "auditioning" electric razors. I've been using a Norelco for about 10 years. Though it has worked fine, it never gave a very close shave. Last year I decided to upgrade since I would need to shave every day.

I purchased a Braun synchro and a Norelco Quadra. I used both for a couple of days each and decided the two systems individually worked reasonably well, but couldn't decide one over the other. The Norelco works well on long hairs... the Braun, even though it may cut closer than the Norelco, sometimes misses longer hairs. Using either to achieve my desired closeness required a bit of pressure, which left irritation.

After about 3 weeks I decided to use the two complementary systems together. And it has made a HUGE difference. I use the Norelco for a "preshave" to get the long hairs. I then go back with the Braun for a shave that is EXTREMELY close.

The best: since the two systems push the hairs around in different ways, you don't have to push as hard to get the ultimately close shave.

Thanks for your note recommending using both the Philishave/Norelco Quadra Action and the Braun Syncro together.

From: "Bruce"

Date: Wednesday, April 10, 2002 10:48 AM

Dear Gary:

Thank you for your informative pages. In my searches for information on buying shavers, I came across two other web pages which were particularly informative, and would be great to add in as links to your pages:

(1) Extensive article covering many of the web pages out there that review electric shavers, along with a summary of all of the different reviews: http://www.consumersearch.com/www/family/mens_electric_shavers/reviews.html. Note that your web page is the top-rated in their opinion.

(2) The place that, so far in my searches, offers the best prices (which are still well above what they are in the USA) for electric shavers in the UK: http://www.shaversavers.co.uk/.

Best, Bruce.

Thanks for the tip, Bruce.  I try to add additional links to those URLs sometime this coming week.

From: "Chris"

Date: Tuesday, April 09, 2002 10:24 AM

Subject: Rave Review of Quadra Action

Just thought I would first send a "thank you" to you for your awesome website. Your forum and links allowed me to pick the right electric razor for me. I> have been using a blade since puberty (most recently Gillette Sensor Excel blade for about 3 years) and have been frusterated by the nicks, cuts, and irritation that it gave me on my sensitive skin, especially the neck. After reviewing your site, I decided to bite the $ bullet and try the 6891XL Norelco Quadra Action. (Saw it @ Costco for $135 and it shaves for 55 minutes! Not even advertised on the Phillishave website!)

I was a bit skeptical due to the fact that I had tried a cheapo Norelco about 4 years ago and it gave me an awful shave. Even though it's only been 5 days, I 've been so happy with my Quadra Action! It gives me a better facial shave than my blade!!

Things I've learned in the small 5-day trial and error period I have been using my razor that might help others: 1)use it with a dry face- I tried it right after a shower and it didn't cut my face evenly when my face was wet. It gave me a lot of irritation; 2) I use Atra's 'Letric pre-shave lotion ($1.99 @ grocery store)and it works great for me for stopping irritation. It seems to be alchohol-based, so beware. I think drying out the skin a bit actually helps my shave; 3) The neck are is a little tricky to get an even shave in order to prevent slight "patchiness." I think this may mean that my face just isn't fully accustomed to the electric razor yet. Maybe you can confirm.

Overall, I have been so happy that I went "electric." Not only is my pre-work morning shave quicker, but my sink area stays a lot cleaner too!! (I thought fellow bachelors might appreciate this, especially if you hate to clean the bathroom like me!) Anyway, if you have any advice for neck area Quadra Action shaving, let me know! Thanks!

Chris from Charlotte, NC

Thanks for your note, Chris. I'm glad I could help. As for why your 6891 model is not listed on the Philishave and Norelco web sites, it's because it's a unique model sold exclusively at Costco. Looking at the Costco web site, I noticed that the 6891XL they list includes a battery operated nose and ear hair trimmer. The 6891 itself looks like a 6885 or 6889 but with a different colour. My suggestion for shaving the neck area is to make sure the skin is stretched and to shave in a circular motion with your Quadra Action shaver. Use the pre-shave if the humidity makes it more difficult to shave that area. Thanks again.

From: "Robert Kral"

Date: Monday, April 08, 2002 5:08 AM

Hi,

First a review of the Syncro system, then a question for other users of it if someone could please answer...

After checking out this web page thoroughly, I went out and bought a Braun Syncro 7526. At first I wasn't sure if this shaver was doing anything, except being much noisier than my previous Flex Integral. Then I felt my face and I was instantly surprised how close a shave this device was able to perform. What was really happening is that it was very effective but in a very gentle way.

I'd like to comment on the effectiveness of the shave after the 2-3 weeks recommended try out that we all should know about in regards to use a new shaver. Some web-sites have put this down as garbage. Without a doubt I can say that after two weeks there was a big difference in performance. And my skin was already used to a foil shaver. Initially I would give the Syncro 2/10 for the neck region. It just didn't work. After 2 weeks, I changed this opinion to 9/10!! It takes a little work, changing direction of the shaver, but the syncro gently gets it done and removes the neck hair, at least in my case. Note however that it really didn't do this for the first week or so.

Another issue I wanted to address was some web sites / reviews say the cleaning unit is all hype. There is the extra cost, but it's well worth it in my opinion and this is not a gimmick. It works, its convenient, it does it all for you. As said elsewhere, use it every 2nd or 3rd day and you prolong the life of the cleaning cartridge.

Now for a BIG question to other users: The box / web-site etc for the Syncro states repeatedly that the head of this shaver is 4 way moving and oscillates from side to side. My shaver's head most definitely does NOT oscillate from side to side. The rods holding up the head have space for it to move, but there is no way this thing is oscillating from side to side. I called Braun, and the person I spoke to said it's the cutters that move from side to side, and the HEAD pivots, thus this means 4 way action. I say rubbish!! The wording is always "head pivots and oscillates side to side". Also the info indicates the holes in the foil are "dynamically 60% larger". I can see how this would be the case if the FOIL is moving side to side (as it would IF the head oscillated) but this is FALSE if the head is NOT oscillating. I'm just inclined to believe there might be something wrong with my unit and the person at Braun was incorrect.

Could someone else please describe if they see the head of this shaver (not the cutters inside) moving side to side when operating?

If the person I spoke to at Braun was correct, then this I believe is false advertising and labeling of the product. Literally what he repeatedly said ("The head does NOT move, only the cutters oscillate") is NOT what is indicated in the advertising, product info, and product labeling.

Thanks,

Robert Kral

Thanks for your note, Robert.  I'm asking all Braun Syncro users to answer Robert's question by replying to this forum.

After the above was posted, Robert received an E-mail reply from Braun and provided new commentary which is as follows:

(from Braun's reply:)

"In regards to your inquiry, the shaving head has a high-speed gentle oscillation (lateral side to side movement) at 8500 oscillations per minute. It moves 0.15mm to each side of the center position. This movement is driven from special patented technology inside the shaver. The gentle oscillation motion effectively increases the size of the foil holes to capture even more hairs in fewer strokes. This gives a longer-lasting, closer shaver that is less irritating than other shavers, because the user does not have to go over the same area over and over again."

(Robert's additional commentary)

Even 1 mm would be an extremely small amount, and the syncro oscillates the head at just over one TENTH of this. This is practically a microscopic amount. Another Mr. Steelbeard reader responded to me via email and mentioned that this is only about the thickness of two human hairs.

Thanks for the update, Robert.

From: "Schwieterman, Mark A."

Date: Friday, April 05, 2002 9:11 AM

Just thought I would take a minute to weigh in on the Total Shaving Solution discussion. At 45 years of age, I have been having problems with nicks, razor burn, etc. even when changing blades on a weekly basis. I just got tired of the pain and hassle and did some research to find a good electric (this site included, thanks).

I purchased a Braun 7570 a week ago after years of using a blade, most recently a Gillette Sensor razor. I was impressed with the shave I got from the Braun shaving before showering as recommended in the manual, but I felt the need for some type of pre-shave. I didn't want to use an alcohol based product and I was not successful in finding a powder stick locally. That's when I stumbled onto the Total Shaving Solutions website. Free sample, $2 - I thought I would give it a try. What a product!! I guess my face is getting used to the electric and the shaving oil is the icing on the cake.

Two drops of TSS massaged into my face and 5 minutes later I have a closer shave than I was able to get with the blade. No nicks, no cuts, no razor burn, no pain. I love my 7570 and the TSS product just makes it better. My next experiment is to try it after the shower and see which gives me better results.

I would highly recommend the Braun 7570 and Total Shaving Solution.

Thanks for the website. Without your insight, I probably would not have purchased either product. Keep it up.

Mark S

I'll try to, Mark.  Thanks for your note.

From: "Dan"

Date: Wednesday, April 03, 2002 11:52 AM

Hello Gary,

I'd like to respond to GFish49366 who really wanted to use an electric razor. In reading these comments, I came across one from Nick Zapos dated March 19. He mentioned a product called Total Shaving Solution and I thought I'd check it out.

Just so you know, I am very skeptical of products like this, but you can order a free sample off their website. Well, actually you have to pay $2 S&H, but you get a $2 coupon that you can redeem if you order something. I thought for $2 what the heck. I CAN TELL YOU IN ALL HONESTY THAT THIS PRODUCT WORKS!!!

And you only need 3 or 4 drops at a time. So one 1.25oz bottle will last about a year! I have very sensitive skin and until about 6 months ago I always used a blade (I am 36 now). If you're going to use a blade they suggest the Schick Sensor and if you're going to use an electric they suggest one the Panasonic Wet/Dry shavers.

They also say that the product works even better in the shower, but that's not necessary. I already had the Panasonic ES-8068N and it works beautifully. I was amazed that I could get shave that's actually closer than a blade. Yes, that's right.closer than a blade! I tried the Sensor blade razor and was not happy with the results at all. That's not to say that something else won't get a different result. But I will continue to use this with my Panasonic.

Gary, if you're allowed to include the website, it's www.totalshavingsolution.nu. I encourage everyone who has very sensitive skin to try this. And if you order something, it comes with another free sample so you can share it with others. I would like to see if anyone else has tried this and what they think of it.

Thanks Gary. Have a great day!

You're welcome, Dan and thanks for the tip.

From: Steve Eisenberg

Date: Saturday, March 30, 2002 3:21 PM

I HAVE A GRUNDIG 8835. IT DOES NOT SHAVE AS WELL AS I'D LIKE IT TO. I HAVE EASILY IRRITATED SKIN AND A CLOSE SHAVE CAUSES A RASH. ARE THERE ANY OTHER ELECTRICS OUT THERE THAT SHAVE CLOSER AND HAVE BETTER PARTS AVAILABILITY AND WON'T CAUSE RASHES TO GET A CLOSE SHAVE?

THANKS

STEVE EISENBERG

Thanks for your question, Steve.  For this reply, I'll assume you live in North America.  The four major shaver companies in North America: Philips, Braun, Remington and Panasonic, are the ones whose shavers have the widest availability where I am.  I have figured from experience that there is a certain skill in trying to get a close shave while minimizing rashes and irritation.  The opinions do vary, but the Braun Syncro seems to be getting the nod as far as foil shavers are concerned.  I like my Philishave (Norelco) Quadra Action, the most favored rotary model, but there are others who do not.  The main thing is to start with a clean and dry face to allow your shaver to glide more easily to your face so you get a satisfactory shave with fewer strokes and the fewer the strokes, the less the irritation.  If high humidity makes gliding the shaver on your face more difficult, start with a pre-shave.  I like a powder stick pre-shave myself.  If anyone else has any ideas, please tell us.  I hope this helps.

From: Greg

Date: Saturday, March 30, 2002 10:45 AM

Hi Gary,

Over the last 8 months I have tried the Braun 7570, Norelco Quadra, Grundig 8875 and now the Panasonic ES8003. I really would like to use an electric shaver and I have very sensitive skin and also a thick beard. But every shaver I have tried never does not do a very good job at shaving under my chin area. None of the shavers were even close to acceptable in that area. While all, except the Grundig did a good job at shaving the face area. The closest and fastest shave seemed to be from the Panasonic shaver. So, everytime I have tried a new shaver, I end up going back to the Mach III razor, which does a good job on my neck area, but of course always leaves nicks and irration. Do you have any other suggestions for me to try? I guess there is a new Mach III coming out in April, which is supposed to be better for sensitive skin, so I guess I will try that too. I would really like to just use an electric though. Thanks for your help.

Greg

Thanks for your note, Greg.  Shavers keep improving and I discovered that Braun has a new one coming in August.  It's called the FreeGlider and someone posted it on the Internet at http://groups.yahoo.com/group/Philishave/files/BrochureBraun4.jpg   I hope you don't mind that the text is in Dutch but the pictures should tell a lot about the shaver.  So my suggestion is to be patient and find out if the Braun FreeGlider will do the job.  I'll be interesting to see what Philips will have with its next generation of shavers to top the Quadra Action line as well as how Panasonic will top the Linear line.

From: "Paul Crissy"

Date: Sunday, March 24, 2002 7:07 PM

Hello,

I was interested in the inquiry concerning a shaver or beard trimmer to achieve the "stubble" look.

Do you have any opinions regarding the Norelco Beard Trimmers? Some of them state they can trim as close as 1.5 mm (or .06 inches). Would this be suitable?

Thanks for your note, Paul.  As I own this beard trimmer from Philips (sold under the Norelco name in the USA and the Philishave name elsewhere), I can give you an informed opinion.  I own an older model (a Philips Definition model HS080 which was sold in the USA as the Norelco Maverick).  It said in an old brochure that it can be set to as close as 2 mm, but when I measured the distance of my stubble at the lowest setting after cutting a small part of my goatee, it looked more like 3 mm.  The newer models of Philishave/Norelco beard trimmers, as you say, trims as close as 1.5 mm.  I would suggest taking a ruler along to the store which has this trimmer on display so you can figure out the practical distance between the guard at the 1.5 mm setting and the cutters.  That would allow you to judge if it gives you the stubble you desire.  I hope this helps.

From: Davis, Edward

Date: Tuesday, March 19, 2002 7:31 PM

Hi--

I would like to maintain a 2-3 day stubble look. I've tried electric beard trimmers, but the settings do not adjust for cuts that close. Are there any electric shavers that offer adjustable setting for a stubble look.

Thanks,

Eddie Davis

Thanks for your note, Eddie.  The closest thing I could find for an electric shaver which could give you the stubble look is the Braun Shave & Shape which is a combination shaver and beard trimmer.  I've received mixed reviews about this shaver, though.  As for adjustable beard trimmers, I would suggest finding one with the thinnest guard which would give you the lowest setting to get the stubble look you're looking for.  Many shaver companies offer beard trimmers as well with the adjustment.  The problem I see which you probably have noticed is the guard is too thick which is keeping you from getting the stubble you are seeking.  I hope the shaver companies will follow the hint and make the beard trimmer guards thinner.

From: "Nick Zapos"

Date: Tuesday, March 19, 2002 10:18 AM

Dear Gary:

This message is a little long but if you feel it may be useful for others, please go ahead and post it on your web-site.

Over the last few months, I've been experimenting with different shaving techniques and I wanted to share my experience with others. I want to start by saying that this web-site has been a very useful resource in trying to decide which razor to buy; however, in the end different razors will work better for different people so the best thing to do is just go out and buy one and try it. If the thing doesn't work, return it and move on to the next brand. So that people can put my following comments in context, I too have a steel beard (of Greek descent) and I have very sensitive and acne-prone skin. The hairs on the middle of my neck grow down but on the sides, they lie very flat against the skin and grow in all directions.

Several years ago, I bought a Norelco 5825 Reflex Action and for some reason stopped using it and switched to the Mach 3. Having sensitive skin, I could only shave with the grain, which didn't give me close shave but it was fast and easy. Shaving against the grain gives me the closest shave ever but I have to wait at least 3 days before shaving again otherwise I will destroy my face. A few months ago I found my Norelco in the closet and decided to try it again and it gave me a much closer shave than shaving with a Mach 3 with the grain. The Norelco was missing a lot of hairs on my neck, however, so I started researching for new shavers.

I decided on the Panasonic Linear, which was a disaster. It didn't get any of the hairs on my neck, and turned my face into a bloody, hairy mess. In defense of the Linear, it did give me a very smooth shave on the cheeks but my skin was so bloody and irritated that I only tried it a few more times before returning it. One thing I did find while searching for the Linear was a product called Total Shaving Solution. I highly recommend this product to anyone shaving wet or dry - it truly has changed my shaving experience.

Next I bought a Norelco 6848 Quadra. The shave was not noticeably closer than the Reflex but being able to rinse under the tap is awesome. There was a problem with the battery indicator though: the low battery red flashing light would only flash for about 30 seconds before the razor died so I would never know when I was about to run out of power so I exchanged the razor for the 6885.

The Norelco Quadra gives me an excellent shave everywhere except for the lower and sides of the neck where the hairs lie very flat. The problem is that it takes me a fairly long time to get all the hairs. For people who are using the Quadra, I found that putting a hot cloth on my face for a few minutes and then drying my face before shaving really helped because it made my skin softer and allowed me to pull the skin against the grain in order to make the hairs stand up. I think this pulling action is essential for getting a close shave with the Quadra.

Comparing the Linear and the Quadra: both are very easy to clean; both are solidly built and both are fairly quiet and vibration-free (although the near is perhaps a little louder). The Linear does seem more powerful but for me that didn't equate to a better shave so who cares? Obviously this is a personal opinion but I also thought the Quadra was much easier to use because the large surface area allowed it to glide over my face more easily. With the Quadra, you don't have to worry as much about which way the hair is growing because you are using circular motions anyway. Also, when shaving wet with the Linear, once you remove whatever cream/gel/lotion you are using on the first swipe, I found that my wet skin actually added friction to the shaver's motion. Incidentally, I also shaved wet with the Quadra, which worked fine for me (even though you are supposed to use it dry).

I have to admit that in the end, I have gone back to the Mach 3 because the Total Shaving Solution that I mentioned above allows me to shave against the grain with no irritation, despite my very sensitive skin. For me shaving against the grain with a blade gives me the fastest and closest shave.

Best regards,

Nick

Thanks for you note giving you experience with different shaving methods, Nick.

From: "Nedim L. Tosyali"

Date: Monday, March 11, 2002 9:22 PM

Subject: TELL MR. STEEL BEARD

Hello,

I am about to purchase a Norelco quadra action 6885XL shaver.  There are quite a few places to buy from, and I was wondering if there are certain items that are supposed to be included in the package deal. Will it vary differently depending on the source? If so what should come w/ it.

Thank you for providing us w/ a helpfull page.

Nedim L. Tosyali

Los Gatos, CA

Thanks for your inquiry, Nedim.  At least with Norelco in the USA, every 6885XL package should be the same wherever you buy the new shaver from.  However, I noticed last summer that the Norelco packaging switched from a cardboard box to a clear plastic blister pack so you can see the actual shaver in the package which I believe to be inferior to the cardboard box.  The blister pack uses a travel pouch.  Outside the USA, the Philishave HQ6885 (and the HQ6890 in other parts of the world) use a very attractive cardboard box and uses a storage/travel cassette.  Check out the http://iavbbs.com/gflinn/phshavrs.htm link I maintain so use can see the differences between the similar 6885XL/HQ6885/HQ6890 models by clicking on the links. I hope this helps.

From: James Roseland

Date: Saturday, March 09, 2002 2:47 PM

Dear Gary,

Just thought I'd take a stab at answering Lars Eisenhauer's question about the difference between the Panasonic 8003 and 8068. The 8003 is the "higher end" model because its entire head has been divided into three sections which individually "float" to follow a person's facial contours. On the 8068, just the foil/cutter assemblies on the stationary head bounce up and down. I have used both shavers and find the "3D" floating head idea more gimmicky than useful (translate: not worth the extra money). Maybe I just have an unusually flexible face. Of course, I also find that I don't really need battery charge indicators in 20% increments, so I'm just as happy using a Panasonic shaver with only two indicators, like the 8067 (1 hour charge time) or 8065 (12 hour charge time).

The "Twin Gate Intercept Blade" is a fancy way for Panasonic to admit that the triple head on its shavers doesn't really consist of three foils with three independent cutters underneath. It really just has two. Between the two sits the "Intercept Blade," which is essentially a drone. It's a flat strip of slots with a strip of small blades underneath (like in the Schicks and Remingtons of years-gone-by) that moves back and forth because it's connected to one of the other two powered cutters. How many stray hairs the drone actually shaves is debatable.

For an even higher-end Panasonic, try the Sharper Image 8080 (@ $300). It combines the "3D" floating heads of the 8003 with a closeness/comfort dial. I haven't used it (yet), but I suspect that the closeness settings are (like with some older Philips/Norelco models) mostly window dressing. Of course, the Sharper Image shaver comes in an exclusive metallic blue color, which may or may not improve its shaving capability. The jury is out.

Now for the price. Panasonic Linears can be bought for substantially less than retail price, new-in-the-box, on both the eBay and Sharper Image auction sites. The Sharper Image site has been offering a transparent-case 8003 (say "ooooh") lately for a starting bid of $165. 8068's on eBay sell regularly in the $75-$90 range, with models that have fewer indicator lights going for even less. Worth a look, I think.

I've never used a Braun, other than briefly trying out a really low end model a few years ago, which was no match for the Norelco I was then using, so I can't comment on switching from Braun to Panasonic. However, I can comment on Philips/Norelco vs. National/Panasonic. I currently alternate between a Panasonic Linear and a Norelco Quadra Action on a day-to-day basis (a practice strictly forbidden in both companies' instruction manuals, since I'm not giving my face enough time to "adjust" to either shaving system; I think what adjusts over time is one's attitude and not one's face). I find that, maybe because of its cutters' sharpness or shape or speed or type of steel (your guess is as good as mine), the Panasonic leaves my skin somewhat red and irritated, although gives a closer shave than the Norelco. The Norelco, on the other hand, while not as close, is more comfortable and less time-consuming to use, since it covers more surface area per pass than the Panasonic.

Of course, for a truly mind-boggling selection of Panasonic (National) and other (Hitachi, Sanyo, Seiko, etc.) shavers that never make it to the shores of the U.S. or any other country, visit the Akihabara district of Tokyo next time you're in Japan. Better yet, get some business-traveling peon to do it for you, since even the best electric shaver isn't worth a 25-hour round-trip flight and $1,000+ airfare. Japan is an electric shaver paradise!

Thanks, Gary, for your top-notch Electric Shaver Page. If I may borrow one of your favorite phrases, "I hope this helps."

Jim Roseland

It sure does, Jim.  Thanks.

From: "Lars Eisenhauer"

Date: Wednesday, March 06, 2002 5:44 PM

Hi, I am currently using an old Braun 5556 foil model. It has worked fine over the past years. Not the closest shave but when I need that I use a Mach 3 and it does the trick. Well the Braun is now broken and I'm looking to replace it with either the Panasonic ES8068N or the Panasonic ES8003W. Is there any real difference between the two? I was also looking at the Norelco Quadra Tracs and the Braun Syncro 7570 but the Panasonic Linear line seems to get the best reviews for a nice close shave. As far as I can tell there really is no difference between the two accept the ES8003W has "3-D Super-soft floating heads and Twin Gate Intercept Cutter, also steel super-fine cut foil." This doesn't mean anything to me. Do you happen to know?

Lars Eisenhauer

San Diego, CA

Thanks for your note, Lars.  My main complaint with Panasonic/National, as far as their Internet presence is concerned, is that they do not have a centralised home page for their electric shavers with links to different countries.  They have separately run web pages run by the Matsushita sales organisation in each country.  Needless to say, this makes each Panasonic or National shaver web site radically different from each other.  Of course, the models available in each country do vary.  The first Panasonic Linear shaver web site I saw which listed both models you mention is from Panasonic Canada.  I saw no major differences except that the 8003, in Canadian dollars, had a manufacturer's suggested retail price of $349.95 compared with $269.95 for the 8068 which gives me the clear choice of the 8068 because it's less expensive.  I hope this helps.

From: "Svapan Makadia"

Date: Tuesday, March 05, 2002 3:10 PM

Hi Gary,

I'm in the market for a new shaver. I started using a razor as a teenager and then was given an Panasonic Wet/Dry Shaver (don't remember the model #). I've used that on and off and when the Mach 3 razor came out started to use that.

My beard is very thick and each hair feels like it is a steel cable. :) I have to replace my Mach 3 blade every 3 to 4 days. Which can get very expensive.

The Panasonic shaver was pretty good on straight surfaces but the neck is very hard cause my hair grows in the direction away from the adams apple (north east direction). Using the shaver always took longer to shave than with a razor. Using the shaver (no preshave treatment) gave me razor burn on my chin, upper lip, and adams apple/neck area.

I'm interested in your's and anyone else's opinion as to which shaver I should get. I've never used a rotary shaver just the foil one. I'm worried that the Norelco will pull my hair and will cause me to have ingrown hair.

S.M.

Thanks for your note, Svapan.  Rotary shavers are better at shaving the neck area.  As I stated in a previous reply, I can understand your concern with the Philishave/Norelco Lift & Cut heads pulling your whiskers.  While I do occasionally get a razor bump, I've had very good luck with my Philishave Quadra Action shaver.  I encourage others with suggestions to post them here.  I hope this helps.

From: "R A Barrow"

Date: Sunday, March 03, 2002 9:33 PM

Gary,

Tonight I packed up my Braun Syncro 7526 to return it to Sears. While my reputation is that of a person who uses and bashes Panasonic Linears, I can now say I have tried the popular, modern systems made by Panasonic, Norelco and Braun.

My Panasonic Linear reliability experience has been a disaster, but I have found no electric shaver that delivers a cleaner shave than a wet shave with a Panasonic Linear. I currently own three Linears, and I rotate them through factory service about once every three months. I also have a regular Panasonic wet/dry that used to be my primary back-up.

I get the best shave from my ES882, the oldest of the three. My newest Linear is in the shop. It worked only three months before it no longer held a charge. I hope Panasonic's staff has been scanning your wonderful Web site and takes action.

A side note: Can you believe my ES882 has been serviced four times, and the service center has not replaced it?

Thanks again,

"Rick" Barrow

Thanks for the update, Rick.

From: "Lynn LaFree"

Date: Friday, March 01, 2002 11:20 AM

My husband is a quadriplegic and I shave his beard for him. We need a new electric shaver as he always complains that his sometimes "pulls the hair out!". His beard is not that heavy, but patchy and thick in some places. He likes to shave dry. Any advice for a woman that knows nothing about shaving beards?

Lynn

Thanks for your question, Lynn.  The complaint about 'pulling the hair out' eliminates the current Philishave/Norelco shavers which have the Lift & Cut heads which slightly pulls the whiskers before cutting for a closer shave.  Because he prefers to shave dry, the obvious choice among the followers of this web site is one of the Braun Syncro models which seems to be the preferred dry shaver amongst the users of foil shavers.  I hope this helps.

From: Teresa Lee

Date: Thursday, February 28, 2002 8:44 PM

Hi. It's my husband's birthday next Tuesday and I don't know which shaver to buy for him. Being a fairly hairless female, I have no knowledge or experience with shavers.

My husband's facial hair grows very fast and his hair is very thick. What he needs is a a shaver that will give him a nice, clean shave and at the same time, be sensitive on his skin. Also, he likes to shave his beard while taking a shower.

Do you have any suggestions?

Thank you,

Angela

Thanks for your note, Angela.  His preference for shaving in the shower leads me to suggest one of the Panasonic/National Linear 8000 series of wet/dry shavers.  That is the most preferred wet/dry shaver based on comments I've received.  I hope this helps.

From: "Ricardo Guerreiro"

Date: Friday, February 22, 2002 4:52 AM

I'm using a Braun 5550 Flex Integral, but I have some problems with ingrown hairs.  I'm thinking about trying a Philishave Quadra Action.  Does the lift and cut system works on ingrow hairs, or do I have to change to the old razor system?

Which works best with ingrow hairs, Braun or Philips?

My ingrown hairs are mostly in the sideburns area.

Thanks,

Guerreiro

Thanks for your question, Guerreiro.  My experience tells me a shaver with slots rather than holes are better at minimising ingrown hairs.  So I would suggest a Philishave/Norelco Reflex Action shaver which is all slots rather than the Quadra Action model with the slots and holes.  The risk with the Philishave Lift & Cut shaving method is that it allows the cut whiskers to rest below the skin line which with very curly whiskers could cause ingrown whiskers.  To minimise that risk, shave in a circular manner so you get the whiskers which grow in every direction.  If others have any tips to minimise ingrown whiskers, please let us know.  I hope this helps.

From: "Tom Hock"

Date: Thursday, February 21, 2002 10:54 AM

Gary,

Nice site. I had no idea there was someone out there was so dedicated to a good shave! I'm very pleased to see there is unbiased help available somewhere. It seems that retailers don't know anything about their products and/or are just trying to sell me the most expensive model they can... but anyway...

I hope this question is appropriate... I don't really have a shaving experience to share, I'm just looking for some solid information.

I've been using a rechargeable Braun Flex Integral for about 5 years, properly exhausting and fully charging the battery each time. The battery of course has finally lost its ability to hold a charge. It's perfectly convenient for me to just leave the shaver plugged in while I shave, but the problem is that the battery seems to power the motor... period. There doesn't seem to be a direct connection between the transformer and the motor... I guess they just use the battery as an AC/DC converter or something. The instruction book claimed (if I recall correctly since I lost that years ago) that if I needed to use the shaver with a drained battery I could just plug it in, wait till the green light came on and start shaving. Apparently not the case. So my questions are these:

Is this shaver done for? Should I just buy a new one? And if it's time for a new one, I would like to get one with the convenience of a battery and wet/dry abilities, but are there models that DON'T keep the battery between the AC and the motor at all times? Being able to bypass the battery altogether would certainly increase the longevity of a shaver.

And while I'm asking, you have any favorites under $100? My beard is relatively fine and not all that dense, but does grow quickly. I've always used foil shavers up this point, but I have no objections to going another route.

Well, thanks for reading this. Any advice would be extremely appreciated. Of course, if this is not the kind of advice you give on this page, then I certainly understand. Thanks for your time either way.

-Tom

You're welcome and thanks for your note, Tom.  I use my rechargeable shaver sparingly, such as when I'm away from home.  When I'm home, I use a corded shaver with no battery, but to get a good one you have to seek one out which often means mail order.  As for your rechargeable shaver with the dead battery, I would check with a repair shop to ask how much it costs to replace the battery as opposed to replacing the shaver.  The rechargeable batteries do average a life span of five years so yours is typical.  Corded shavers, for safety reasons, are always dry shavers.  Although the Philishave HQ6425 Quadra Action corded shaver I use is waterproof, that's only for cleaning purposes.  It's still intended for use as a dry shaver.  It does fall within your price range of US$100 or less and I got it from Mercury Shaver Centre (just click on the banner).  If others have favourite shavers which are US$100 or less, please tell us.  As for the wet/dry shavers, they use a charging stand for good reason as they are not supposed to be used plugged in when shaving in the shower for safety reasons.  I hope this helps.

From: "Dan"

Date: Thursday, February 21, 2002 10:08 AM

Hello Gary,

This is my first time writing to you. I am considering purchasing a new razor, and I am choosing between the Braun 7570 Syncro and the Panasonic Linear ES8068N. I have fairly sensitive skin, and I tried the Norelco Advantage and was extremely disappointed, possibly because I had such high expectations. I then tried the Remington MS3-2000, and was pretty pleased with that one, a great value for the price. Next up, and currently using, is the Braun Flex Integral 6520. I have only used it for a couple of days and am very pleased with it. Unfortunately, I'm one of those people that likes to try everything out there and then make my informed decision.

I was wondering what your experiences have been with these two razors, the Braun Syncro and the Panasonic Linear. Have you or any of your readers tried them both? I know this is the place to get honest and helpful feedback on razors. Any information you can provide would be greatly appreciated.

Thanks and have a great day!

Dan

You're welcome, Dan and thanks for your note.  Since I have no direct experience with either the Braun Syncro and the Panasonic/National Linear shavers, I'm asking those who used both shavers to tell their experiences on this forum.  I hope this helps.

From: Lisa & Curt Sharkey

Date: Wednesday, February 20, 2002 6:45 PM

Well Santa came and brought me a Braun Synchro 7526. I charged up the unit and put it to the test. At first I hated it. Not much difference but I decided to wait to judge the razor after the 2 week facial adjustment period.

After 2 weeks wow what a difference. It took a few minutes more to shave with the electric vs. the razor but gone was all the skin irritation, rashes and in grown hairs. The neck is a little harder to get close but I found if you experiment with using the foil head at different angles and go against the grain it works well. This is such a slight negative it doesn't come close to how great my face feels after using the Synchro vs. the pain I had from the mach 3 razor. I also use a pre shave, Williams ultra super glide gel.

In conclusion the Synchro has made shaving something I look forward to and clean up couldn't be easier.

My next adventure is to make up my own cleaning solution.

Curt

Thanks for the update, Curt.

From: "Mulhern"

Date: Thursday, February 14, 2002 7:37 PM

Gary:

I am long-time foil shaver user and a regular reader of this great web-page.

I am considering upgrading my basic foil shaver to a high end model. I have a tough, thick, straight beard and VERY tender skin (great combination, no?). One electric shaver shop is recommending Eltron's gold-plated foil shavers, claiming that people with sensitive skin experience less irritation from the gold.

I have two (2) questions:

(1) Has anyone posted a comment regarding their experience with gold-plated foil Eltron shavers?

(2) In general, what do your readers have to say about Eltron shavers?

Thanks as always for a great web-site.

David Mulhern / Portsmouth, NH

You're welcome, David and thanks for your note.  I haven't received enough feedback on Eltron shavers (and none on the gold-plated foil model) to give an informed opinion.  I did figure out that this shaver is made by the Austrian shaver company Payer which makes OEM models for different shaver companies world wide as well as shavers they market themselves.  In comparing the Eltron 4830 shaver you described with what Payer offers, the Eltron shaver looks like a specially made variation on Payer's Xenic product line.  Both are excellent looking  foil shavers and the gold plating on the foil is a unique feature on the Eltron model.  If anyone who has tried the Eltron 4830 shaver can give their opinion please do so.  I hope this helps, David.

From: Brian

Date: Sunday, February 10, 2002 1:15 PM

Subject: Gorillas in the Mist

Gary:

I am about to replaced my aging Norelco Reflex Action 5825XL rotary, (after 2 Remington linear foil and one Norelco nonrechargeable) the only rechargeable I've owned. My facial hair is really tough (my barber used to complain about getting only one shave out of his straight-edge razor instead of 4 [sterilized between, of course] with most of his customers), grows rapidly to a dark Nixonian stubble (I have to shave even a third time per day if I'm going out for a social evening - early morning, "2 o'clock shadow", "8 o'clock shadow"). My under-chin neck follicles angle out very close to the skin surface with more twists and turns than a Gravity Games skateboarder.

Based on what I've read in your great forum, it sounds like a Norelco Quadra Action would be the better choice for my follicle challenge with its TWO-STAGE LIFT-AND-CUT/SLOTS-AND-HOLES versus the Norelco Reflex Action (ONE-STAGE) LIFT-AND-CUT/SLOTS-ONLY. Would you agree with this assessment?

I've also notice, regardless of the battery charge state, that rechargeable shavers seem to operate at higher cycling speeds when plugged in versus operated cordless, particularly with my tough stubble. Is this typically true of rechargeables in general, Norelco rechargeables in particular?

Finally, the biggest consideration that seems ignored by writers to your forum: back hair shaving. After a few "Gorillas in the Mist" comments when my brother and I go to the beach, the women in the audience of "Alien Resurrection" recoiling in greater horror than any of the alien attacks from when Dan Hedeya springs up from sleep, and surveys like "Do women like hairy men?" http://www.askmen.com/love/vanessa/59_love_secrets.html and http://www.askmen.com/love/vanessa/59b_love_secrets.html what electric shaver would you recommend for do-it-yourself back hair shaving? Some of the skin areas to the sides (below shoulder blades where the arms fall) are particularly sensitive to abrasion "burns".

Thanks,

Brian

Thanks for your note, Brian. The Quadra Action seems to get the more favorable comments and I like it more for the easier cleaning. As for the battery issue, I never use a rechargeable shaver plugged in as I believe that it affects the recharging of the batteries. I only plug in the shaver to recharge it after the batteries are exhausted. This way it stretches out the life of the batteries. Those links do look interesting.

From: "Nick Zapos"

Date: Saturday, February 02, 2002 2:31 PM

Gary:

I just bought a Norelco Quadra Action 6848XL and was wondering how waterproof it is. Specifically, when I rinse it can I get the entire shaver wet or do I have to make sure that only the heads get water on them? The two parts that I am particularly concerned about are the circle of holes in the middle of the razor and the electrical contact for the power cord.

Also, I know that the shaver is a dry shaver and I won't try using it in the shower; however, is it safe to try it with shaving cream in front of the sink?

Thanks for the web-site -- it's an invaluable source of information for shaving. I'll be sure to post my results with the Quadra Action after a month or so.

Nick

You're welcome, Nick and thanks for your note.  The Quadra Action shavers are completely waterproof to the point that (with the power cord unplugged from the shaver, of course) you can also submerse it.  As for the power cord, you should always unplug the cord at the shaver end before getting the shaver wet. The heads are rust resistant so I'm not concerned about the holes.  I wash my shaver every week or so.  If you read Scott's note immediately below this note, don't use shaving cream with the shaver.  He will explain why below.  I hope this helps.

From: Scott

Date: Saturday, February 02, 2002 4:53 AM

Mr. Steel Beard,

I thought I'd update you on my ongoing shaver saga. I have been a dedicated Panasonic user for years, but have always wondered about the grass (or mowing thereof) on the other side of the fence. My main complaints about the Panasonics are:

1) The foil heads wear out too quickly, are expensive to replace and difficult to find.

2) The blades wear out too quickly, are expensive to replace and difficult to find.

3) The batteries wear out too quickly and are difficult to replace.

Curious about rotaries, I bit the bullet and bought a Norelco Advantage 6756X. After finally getting the shaver out of the plastic box, I noticed that the shaver looked, well, chintzy. Lots of real cheap-o plastic pieces.

Oh well. I charged it to ready the Norelco to my first rotary experience the next morning.

The next morning, I shoved a Nivia packet into the back of the shaver and turned it on.

Something was wrong. The thing had almost no power. I tried charging it again. That's when I discovered -- it was fully charged. It was supposed to be this way.

Now, as a Panasonic aficionado, I'm sure I've been spoiled by the powerful 13,000 rpm linear motor, but this thing seemed like it was running by a couple of chipmunks chained to a treadmill. Are all Norelcos this slow? I mean, how do you shave? The blades don't seem to move fast enough to cut whiskers off. I now understand why Norelco doesn't recommend using real shaving cream with the unit -- the blades would literally get slowed down to a stop in anything thicker than Nivia.

Anyway, I got in the shower and had a truly horrid shaving experience. After a week of going for the caveman look, I returned the "shaver" to the store for a full refund (they weren't surprised -- said they get a lot of these back).

Suffice it to say, I was a tad disappointed. Mostly, after hearing such great things about their products here, I was amazed how cheap and shoddy this Norelco product was. The design looked like it's what Ken uses to shave with before he picks up Barbie. The overall experience made it seem like it was from a toy store -- you know, one of those "I Can Shave Like Daddy" sets.

Well personally, I need a real shaving instrument every morning, so I'm going to stick to my Panasonics, thank you very much. And don't you dare try getting one of those cheap rotary things near me. After this experience, I believe that shavers work on the "Tim Allen Theory" -- the more power, the better. And when it comes to power, the Panasonic beats the Norelco by a mile.

Scott

Thanks for the update, Scott.  Your comment about the 'underpowered' Norelco Advantage (or Philishave Cool Skin) had me looking at my old shavers.  Of the old shavers I have, I keep turning to my old 1980 vintage Philishave HP1601 shaver, the first "Lift & Cut" shaver--and the last to use a non-electronic motor.  The motor is a HUGE one which accounts for its trademark Boeing 747-style hump.  The large motor was required for the higher speed to make the Lift & Cut heads work properly.  Comparing that to the Philishave Quadra Action HQ6425 I currently use, the old HP1601 is clearly from the Tim Allen school of motor design as it looks and sounds more powerful than the HQ6425.  If it wasn't for the service parts being so hard to find, I'd still be using the HP1601 today.

From: "Christopher Rouser"

Date: Tuesday, January 29, 2002 1:33 PM

I just thought I'd update everyone on the Remington 9300 Rotary I've been using for awhile. It's a surprisingly good shaver. Compared to the Norelco 4985 I was using it has a much better feel in the hand and ergonomics, due to it's larger size I guess. It shaves about as close as the Norelco although I think the Norelco is a little more comfortable on the skin. The Remington has the need cleaning, time remaining, and blade change indicators as well. When it comes to cleaning time I think the Remington is a little easier to clean, but not significantly so, it rinses clean under water. The quality is about equal to the Norelco. I think the Norelco has the better trimmer also but it's a small edge. The main edge the Remington has over the Norelco is it's heft and feel in the hand while using. Anyway that's my review!

Christopher

Thanks for the update, Christopher.

From: "Phil Shepard"

Date: Thursday, January 24, 2002 2:31 AM

Thank you for your earlier response on my Micro Action. (I purchased it about 2 ½ years ago at Costco, by the way). Yes, it does have a closeness/comfort adjustment. I set it at its closest for most of my face, except for the neck area, where I set it about halfway. I also just changed my blades about a month ago, and even so, the corners of my mouth (and just below) and the hairs on the edge of my neck are really the only areas it doesn't do well, or consistently well. Overall, it gives me a pretty good shave. I still end up giving those two spots a quick once over with my Braun 2501. You recommended either the 5000 or 6000 series for me, and in researching the Reflex and Quadra Actions, I just can't come to any solid conclusions. I've narrowed it down to the Reflex 5842 ($80 Costco) and the Quadra 6826 ($100 at Target). If I read your response to Bilal correctly, the Quadra would get the corners of my mouth, but not the edge of my neck as well. The Reflex would get the neck better, and I'm not sure about the mouth area. Am I way off base? Is there really a big difference in how well the two shave? Is one significantly better, and would one solve more than the other? Once again, any suggestions and recommendations would be> helpful. Thanks.

Phil

You're welcome, Phil and thanks for your new note.   A clean shaven person would have a great shave with a Quadra Action with only the sideburns to worry about (but that's what the sideburn trimmer on the shaver is for). Only the very picky of clean shaven guys would be concerned about the thinner shaving surface at the centre when shaving about the upper lip where the nose gets in the way. But I think that's less than the thickness of the eye of a sewing needle between the two shaving surfaces.  As long as you stretch the skin while shaving and shave in a circular motion, I think you can shave the neck area equally well whether you are using a Reflex Action or Quadra Action shaver.  As for your problem in shaving around your mouth, I'm assuming that your whiskers are short around your mouth so that's where the holes on the Quadra Action shaver come in.  In clarifying my earlier reply to Bilal, I'll mention my mild complaint (with the stress on mild) about the Philishave/Norelco Quadra Action shaver from the point of view from one who wears a goatee.  Having a goatee, I find over time that my goatee grows slowly in physical size so that I occasionally need to reshape it with my beard trimmer to make it smaller.  I hope this helps.

From: L Johnston

Date: Wednesday, January 23, 2002 10:16 AM

Subject: Shaver comparisons

Hello,

I enjoy reading the comments and for what it is worth will add one of my own. One of your correspondents notes that he will be returning his shaver under the 30 day trial guarantee. I recently considered a Panasonic ES8066 (linear) and wrote to Panasonic to see if they would join Braun and, I believe, Philishave in some countries in offering such a trial, but it wasn’t possible. Finally I bought one anyway because of recommendations I had seen and because I liked the idea of a wet shave. It cost a lot of money for some very disappointing results. I couldn’t see that the shave was any closer than my previous shaver gave, and my skin felt worse afterwards. In addition, I developed a rash that lasted for weeks.

Now I am back to my Philips 6890 with renewed appreciation.

Lawrence

Thanks for your note, Lawrence.

From: Bilal Alibhai

Date: Sunday, January 20, 2002 3:43 AM

Hi,

I have been using a Panasonic Linear shaver for a couple of years now and want to give rotary actions ones a try. My beard is thick and it grows in every which way and i am finding the Linear quite ineffective now. Would you suggest giving the Philishaves try?

In the Philishave line i am trying to decide between the Philishave Quadra Action and the Philishave Cool Skin. The reason i want to give the Cool Skin a try is that i think the lotion may give me a good shave. But the Quadra action has holes and slits on its heads and looks like it might shave closer. Do you have any idea if their is a big difference in closeness of shave between the Cool Skin and the Quadra Action? If their isn't much difference in closeness i think the Cool Skin is a better choice as it gives you more versatility. Basically it would really help if you could tell what you have heard about these two shavers and if the performance is similar or not. Which do you think and have heard is the better of the two?

Thanks

You're welcome and thanks for your note, Bilal.  Even though both the Quadra Action and Cool Skin models are waterproof shavers, the Quadra Action is NOT intended to be used wet.  It is waterproof for cleaning purposes only.  A person at Philips told me that the Quadra Action shaver does a better job when used dry.  So if you want to use the shaver wet, the Cool Skin is the obvious choice.  Obviously, the lotion dispenser is intended to give you a more comfortable shave in the shower.  On the Quadra Action, the sideburn trimmer is a built-in one.  On the Cool Skin, it's only available on the higher end models and is an attachment--not built-in.  Whilst the Quadra Action may give a closer shave, the Cool Skin would give a more comfortable shave with the lotion.  Both models have heads which adjust in a three-dimensional manner so you get closer contact for a closer shave in either case.  The only down side on the Quadra Action on the closeness end is, because the holes are in the centre, the outer areas of your face, such as near the sideburns, would not have as close a shave.  So it depends on how you want to use the shaver, dry in front of the mirror or wet in the shower, which determines which shaver to choose.  I hope this helps.

From: Victor

Date: Friday, January 18, 2002 4:46 PM

I am trying to decide between the Norelco Advantage and the Panasonic Linear. I have never owned an electric shaver, so I do not know that much about either brand. I have narrowed it down to these two brands because I do want to shave in the shower. After reviewing the forum, I have noticed that the Pansonic Linear seems to be the preferred model for wet shaves. Is there really that big of a difference between the two models. Is the quality( how long they will last) about the same? Are they both easy to clean after a shave? Any information or suggestions would be very helpful. Thank you.

Victor

Thanks for your note, Victor.  As you noted, the Panasonic Linear is the most preferred wet/dry shaver followed by the Norelco Advantage (or Philishave Cool Skin outside the USA).  The difference between the two are quite big.  The high end Panasonic Linear (National Linear in some parts of the world) ES8068N has a charge level indicator.  The highest end Norelco Advantage 6756X (or the Philishave Cool Skin HQ6756 or HQ6761) only gives you LED battery charging/battery low indicators.  While both competing models have three heads, they are radically different.  The Panasonic/National has two foil outer heads with holes and a slotted inner head.  The Philishave/Norelco has the familiar round slotted heads which, like its dry cousins the Reflex Action and Quadra Action, adjust to your face in a three dimensional manner for closer contact.  The unique Feature of the Norelco Advantage/Philishave Cool Skin is the lotion dispenser built into the shaver.  The aforementioned high-end models use the special Nivea For Men "Normal to Sensitive Skin" and "Fresh Gel" cartridges which fit inside the shaver.  The trimmer for the Advantage/Cool Skin is not the pop up one found on other Philishave/Norelco models--it's a snap-on trimmer which goes on top of the shaver.  Both models are very easy to clean under water.  I believe that the batteries on both shavers should last an average of five years, maybe longer if you follow proper recharging procedures.  As with all waterproof shavers with serviceable batteries, it best to have a professional replace them for safety reasons.  I hope this helps.

From: "James Wilson"

Date: Thursday, January 17, 2002 10:20 PM

I have been shaving with blades, electric shavers and even a straight razor over the past 45 years. With medium straight whiskers and sensitive skin, I find the Gillette Atra does a better job than anything else, but I get significant irritation from a daily shave. After-shave and pre-shave agents with alcohol cause me to break out in an eczematous dermatitis, so I have discarded them. I now shave with a razor once a week and with a shaver for the other six days. An inherited 2501 Braun has been my best electric shaver for the past five years, but the battery is slowly dying--as expected.

I read your archives and your current comments with great interest, as well as Consumer Reports' studies on razors. I find it interesting that the Philishave/Norelco rotary razors are so popular, since my experience agrees with many of your contributors that the rotary does not cut as close as the foil shavers, and irritation is not a problem for me with the Braun 2501.

This Christmas, my wife gave me a Braun 5414 Flex Integral that I thought would work as well as the Braun 2501, but I have been disappointed. I shaved alternate sides of my face with the 5414 and the 2501 randomly for the past two weeks, and my wife (who does not know which side had the 5414 or the 2501) consistently chose the 2501 side as the "closer shave." I am about ready to take advantage of the "30-day money-back guarantee" from Braun.

Because of this experience and that of my barber, who uses a fifteen-year-old Braun corded razor, I question whether the newer razors are "better" or just "newer." From reading your archives, I decided that I would like to try the Panasonic (especially since the new Braun cuts slower than the old one), but $175 is a lot to shell out for a trial, and I do not believe that Panasonic has the same "money-back guarantee" for their product. Has anyone else compared the shave quality of older and newer razors?

Perhaps you or someone else could provide some comparisons of the old and the new. There is no question that the price of shavers has quadrupled in the past 20 years, but has the quality improved?

J Wilson

Thanks for your question, James.  My experience in comparing old and new shavers started way back in 1994 before I started this web site.  I was using a cheapie Philishave HS555 Rota Action corded shaver at that time and I wound up with a Philishave HP1601 which was the first Lift & Cut shaver from 1980.  I was impressed with the bulk of this shaver and of the powerful motor it has.  It was also in very bad shape as it had been neglected and needed new heads and a new switch among other things.  I've already told the story elsewhere so you can see it at http://mywebpages.comcast.net/steelbeard1/hp1601.htm  This model was noted for its hump which was necessitated by the large motor.  The development of smaller high-speed motors allowed for more ergonomic and lighter weight shavers.  To make a long story short, I liked the HP1601 better than the HS555 but I had to baby it because I knew that (other than replacement heads) replacement parts for long discontinued shavers were difficult to find.  Now that Braun no longer markets the 2000 series shavers, and their other low end shavers, such as the InterFace and the Shave & Shape, are not well liked from my responses, the Flex Integral seems to be their best moderate line of shavers (they are introducing a new Flex Integral model with the same cleaning machine that the Syncro has). Early batches of their Flex Integral Ultra Speed a few years ago did have quality control problems based on early Tell Mr. Steel Beard postings.  I hope you've been following the Survey Page results giving liked and disliked shavers broken down by product lines.  I last did this for September 2001 and 9% liked the 2000 series compared with 40% for the Syncro, 26% for the Flex Integral Ultra Speed and 14% for the Flex Integral.  So, yes the shavers have gone up in price but the quality has not always improved.  Even through rechargeable shavers are immensely popular, I prefer using a high-end corded shaver (which can be hard to find) and use a rechargeable only when travelling.  I know the corded model will last a very long time with no battery worries.  I hope this helps.

From: Phil & Elin Shepard

Date: Wednesday, January 16, 2002 2:12 AM

I am considering upgrading from my Norelco 4817XL. I have sensitive skin. I would say a medium beard (pretty rough after one day, gets soft by the second day). I do use Lectric Shave Ultra and Nivea After Shave Balm, but I still have irritations on my neck, and tend to have missed spots on my lower lip/chin area, as well as the corners of my mouth. I do a little touch up with a Braun, but would like to get away from that if possible. I enjoy the cord/cordless features of an electric, as well as the long hair trimmer (for sideburns). I would prefer to stay with Norelco as my brand. Any suggestions would be helpful.

Thanks for your note, Phil.  Any 5000 or 6000 series of Philishave or Norelco shavers you can do better with than the 4817 Micro Action shaver you are using now.  I'm not familiar with that model.  Did it have a closeness/comfort adjustment?  In any case, I can see where it as well as other older or low end Philishave/Norelco shavers would miss some spots.  The Reflex Action, Cool Skin/Advantage and Quadra Action shavers all have head assemblies which adjust to the contours of your face in a three-dimensional manner which would minimize the problem you're having with missed spots.  The Cool Skin and Advantage shavers are wet/dry shavers which can be used in the shower.  The high-end Quadra Action and the middle of the line Reflex Action are both dry shavers.  I hope this helps.

From: Rich

Date: Friday, January 11, 2002 8:48 AM

Hi: would like an opinion-am using the Grundig razor and am thinking of switching to the panasonic linear-which do you consider the better razor in regards to closest shave? Thanks, Rich D.

-ps started using the Parks pre-shave-great product

Thanks for your question, Rich.  While I haven't received enough opinions on Grundig shavers to be able to give my own opinion, the ones I did get recently were all favourable towards Grundig Avantgarde shavers and mixed about the Roltronic shavers.  In regards to Panasonic shavers, their Linear shaver is the most preferred electric shaver designed to be used in the shower.  So if you prefer using a dry shaver, I would stay with Grundig and especially if you're using the Avantgarde model.  If you want to use the electric shaver in the shower, then consider the Panasonic Linear.  I hope this helps.

From: "Steven Latus"

Date: Tuesday, January 08, 2002 11:01 PM

To Sam:

I have precisely the same problem you do (neck hairs that grow flat and sideways) and I also use a Braun (Synchro 7570). I also must use the trimmer, following up with the regular razor foil, if I want to get these strays.

I have tried a Norelco twice in my life, the latest being about 5 years or so ago when I took home one of the heavily promoted 3-head jobs for a trial basis. I tried it out for a week or two, but it felt totally underpowered and slow to me - just plain unsatisfactory. I also could not shave easily (well, at all, really) around my mustache. It not only didn't get my neck hairs, it didn't do so well on any of my whiskers.

Plus, it was a royal nuisance to clean. Oh, well, back to the store it went.

I get the best shave with my Braun by _not_ following Braun's recommendation to avoid washing my face before shaving. I did try it their way for quite a while, but now I wash my face first with Neutrogena soap and water (no washcloth, just my hands), pat dry thoroughly, wait a few moments for my skin to dry, and apply a lotion-type pre-shave, preferably Williams Lectric Shave Ultra Super Glide Gel. I have trouble sometimes finding it in stores so I have also used CVS Pre-Electric Shave Lotion, which is not a bad substitute. This procedure seems to make the hairs stand out more so that the shaving is easier. I still have to resort to the trimmer to help clean up the neck area, but it's easier than when I haven't first washed my face.

And the clean up on this shaver is great - just pop it in the cleaning stand and leave it be. I get a perfectly clean and fresh-smelling shaver every day for my shave, without all the bother of disassembling, brushing, spraying cleaner, etc.

Steve

Thanks for the tip to help Sam out, Steve.

From: Karl

Date: Monday, January 07, 2002 4:24 PM

Dear Gary,

I'm 20, and about to buy my first electric shaver. Within the last year, I've had to start shaving every day, and my skin has gotten irritated. I was using disposable Gillette razors, and I switched to the Mach 3, which gave me a better shave, but still irritated my skin. My dermatologist told me I should switch to an electric, but I really have no idea what to buy.

My beard isn't very coarse, and (obviously) I have sensitive skin. I'm hoping to avoid paying more than about $100. What do you recommend? Wet/dry? Foil? (double? triple?) Rotary? Brand/model? I've heard good things (from you, and on other sites) about the Norelco Quadraction. I've also heard good things about the Braun Flex Integral and some Panasonic models, among others.

Thank you for your help,

Karl

I'll try to help, Karl and thanks for your note.  You can get a very good shaver for less than US$100 such as my Philishave corded Quadra Action model HQ6425 (a model which Norelco does not sell in the USA) which I got from one of my sponsored links Mercury Shaver Centre.  I would only recommend a wet/dry shaver if you want to shave in the shower.  I prefer the speedy convenience of dry shaving, personally.  While a lot of people who follow the Electric Shaver Page prefer a foil shaver, there are others (me included) who prefer a rotary shaver.  The Braun Syncro is the preferred dry foil shaver, but I think it's above your price range.  Braun's Flex Integral line, on the other hand, is within your budget and, as you noted, is also preferred.  If you prefer a wet/dry shaver, the Panasonic Linear line is the top choice, but they are pricey.  The second choice is one of the Norelco Advantage or Philishave Cool Skin models and their low end models in that line is within your budget.  I hope this helps, Karl.

From: Michael Perez

Date: Sunday, January 06, 2002 1:10 PM

Hi:

Thanks for keeping up a great web site.

I have a couple of questions regarding the Norelco Advantage product. First, to let you and readers know, I continue to be a rotary electric shaver fan after having started out wet shaving, switching to a Norelco Triple headed rotary shaver in the early eighties, then tried out a Braun foil shaver for a couple years, went back to wet shaving (ending up with Mach 3) and now after Santa's kind gift, using the Norelco Advantage.

I have to admit that I was skeptical of the wet/electric system, but only after a couple of weeks have become a believer...it is the closest, smoothest, irritation free shave I have come across. I still have challenges on the neck area, but the rest is great. (I have a light to medium beard and sensitive skin)

The only problem is the Nivea lotion...do you or your readers have any suggestions on a way to buy the lotion in bulk and re-load the cartridges? Or can you recommend a lotion or shaving cream to use in lieu of the dispensing system. I tried my wet shave cream...Kiss Your Face Moisture Shave Cream and it seems it may be too thick.

I appreciate you and your readers comments and suggestions. Your method for cleaning sounds a little less taxing than what Norelco recommends.

Thanks Again, Have a Happy and Healthy New Year!

Michael P.

Thanks for your question, Michael.  I wish you a Happy New Year as well.  Someone a few years ago may have come up with a way to refill the Nivea cartridges but I haven't found it yet.  Of course you can get the soothing lotion in bottles and if I recall correctly, people have written to me about using shaving gels.  The wonderful thing about the Philishave/Norelco Cool Skin/Advantage and Quadra Action shavers is that you can clean both under the faucet which has spoiled me after having to follow the tedious cleaning regimen of their non-waterproof shavers.  If anyone reading this has figured out how to refill the Nivea cartridges, please let us know.

From: Sam

Date: Saturday, January 05, 2002 4:11 PM

I read thru all the letters and didn't find one that pertains to my exact question. The only part of shaving that's hard for me is on my neck...I have many hairs that grow parallel to the skin. My current Braun razor doesn't pick these up without using the sideburn trimmer. What are the best razors to consider that will pick up these hairs the best..especially after a weekend of non-shaving? Thanks

Sam

Thanks for your note, Sam.  Traditionally, rotary shavers with the slotted heads do a better job of shaving the neck area.  I would suggest one of the Philishave/Norelco Reflex Action models.  With any shaver, try to stretch the skin to make the whiskers stand up better and you can also use a pre-shave.  I suggested that to another person who just E-mailed me that he got a Braun Syncro shaver and he has trouble shaving the neck area so I guess Braun didn't quite lick the problem of cleanly shaving the neck area yet.  I hope this helps.

From: Dennis

Date: Friday, January 04, 2002 3:28 PM

Greetings,

I'm trying to decide between a Remington Intercept, and a Norelco Quadra Action. Help. I did notice the Remington Intercept was made in Austria. Where is the Quadra made, and does it make a difference?

Thanks,

Dennis

Thanks for your question, Dennis.  The Philishave and Norelco Quadra Action shavers are made at the Philishave factory in Drachten, The Netherlands which has been home base for Philishave and Norelco shavers since 1950.  The Remington Intercept shavers, as you noted, are made in Austria by Payer which makes shavers and both markets their own shavers under their own name and makes shavers for other shaver companies.  The Remington Intercept shavers look similar to the Payer Zebra shavers.  I hope this helps.

From: "Alex Willmer"

Date: Wednesday, January 02, 2002 7:43 AM

Hi,

I came across your site looking for some independant information on electric razors, search complete. Firstly thankyou, this is a good site, and you seem a good man. Judging by the polls, some of the other messages on the board, your personal choice, and my own 'that looks shiny' factor

- I'm going for a philips rotary action.

If it's not too imposing though I have a couple of queries:

- Would you recommend for or against buying a shaver second hand (eg from ebay)? They do seem to be quite thin on the ground, but I can wait.

- I have a mole under my nose that is constantly healing from the nicks my current (non electric) razor gives. Do electric rotary shavers tend to be better or worse in this regard?

Thankyou for your time, I would have liked to support your site by buying through one of your sponsors. Unfortunately they all in North America whereas I'm in Britain. I had a look at them anyway, just to be sure.

Sincerely

Alex W

Thanks for your question, Alex.  I would be very careful in buying second hand shavers, especially sight unseen such as with eBay.  Of course, if you get a great buy for it, make sure you can readily get replacement parts.  If you get a currently available model, that should be no problem.  As for your mole, an electric shaver is better at keeping your mole from getting cut up.  As for sponsored links in the UK, I have two which you should see on the bottom.  You may need to scroll down on the sponsored link frame to see them.  They are for Marshall Ward and Abound On Line.  I hope this helps.

From: Timothy

Date: Tuesday, January 01, 2002 9:43 PM

I would like to know what type of beard is suitable for using a Philishave/Norelco, Braun, Remington and Panasonic shaver - e.g. medium, medium heavy and heavy. And if a person with a sensitive skin, can you suggest what type of shaver (wet/dry) is suitable for him? Lastly, I would also like to know if a fast speed shaver really can shave better? Thanks a million!

Thanks for your note, Timothy.  I would think that all shavers would be suitable for those with medium whiskers.  Those with heavier whiskers may have a better shave with a higher-end model.  I hope you've been following the previous Survey Page questions.  The questions from last August mentioned for those with very thick whiskers, 44% use a Philishave/Norelco shaver, 30% use a Braun shaver, 15% use a Panasonic/National shaver and 11% use a Remington shaver.  About wet/dry shavers, the Panasonic Linear line gets the most favourable responses followed by the Philishave Cool Skin or Norelco Advantage.  The electric shaver was invented to make shaving more convenient.  With patience and proper skin preparation, you can get a good shave.  The main thing is, if you're using a dry shaver, to have a completely dry face.  I like using a powder stick if high humidity requires its use.  If you plan on using a wet/dry shaver, shaving gels or soothing lotion is recommended.  Needless to say, the Cool Skin or Advantage shavers from Philips have the lotion dispenser built in.  Of course, if anyone else has any suggestions let us know.  I hope this helps.

From: "Jon Nelson"

Date: Tuesday, January 01, 2002 3:00 PM

Hi.

It's been a year since I bought my factory refurbished Grundig Avantgarde 8875 and I wanted to drop you a follow-up note to share my experience with the shaver.

This is one fine shaver, with an attractive, ergonomic design and a smart, rolling head protector you can't lose. The shaver is made very well and looks great. The quality of the shave, which was pretty good to begin with, has gotten even better, so much so that I really can't tell much of a difference between the Grundig and my old Mach III razor. The time it takes to shave has decreased, which I assume is a matter of my beard now having fully adjusted to the shaver and of my having developed a consistent pattern. I generally use a prep -- Parks Prep or, in humid weather Parks Shave Stick -- and the results are fantastic. It really is a pleasure to shave with the Grundig, and I particularly like not having to buy blades all the time!

If I had to point to one "negative," it's that I have to shave every day or, at most, every other day. I can't go the whole weekend without shaving like I could with my blades. (Those Monday morning shaves were the best of the week!) If I go more than a day I have to use the clippers first and then shave, which is a little more time consuming than I like. I don't have a particularly heavy beard -- I'm of northern European heritage with fair skin -- but one day is about as long as I can go without shaving. It's not a big deal, really, and the upside is that I look neater on weekends.

The bottom line: This is a great shaver. It's a little on the expensive side, but my factory refurbished shaver was very reasonable and looks and performs as if new. Having used it for a year now, I would spend the money for a brand new anyway; you won't regret it, but there's a money-back guarantee in case you do.

Thank you for such an informative, interesting Web site. You obviously spend a lot of time and effort, and it shows. What a great resource this site is!

I hope this helps others considering the Grundig Avantgarde.

Jon Nelson

Thanks for the update, Jon.

From: D.M.M.

Date: Tuesday, January 01, 2002 4:56 PM

First let me say that I think you have a great web site and find it to be very infomative. My question is: I received 2 Norelco shavers for Christmas. I am currently using a Braun that is only 6 months old. How long can I "store" the new Rechargable shavers (so batteries do not get ruined). Should I store them "as is" or charge/discharge them ? I guess my question is what is the "shelf life" of a new norelco rechargable shaver ? Thanks for your help, Dave M.

Thanks for your question and the kind words, Dave.  The average life of the rechargeable batteries before they lose their ability to hold a charge is five years.  Before storing a rechargeable shaver for a long period of time, you should completely discharge the shaver by letting the shaver run until the batteries completely run down.  If you notice when you got the new rechargeable shavers, they are shipped with the batteries completely discharged so the instructions say to charge the shaver before using it for the first time.  I hope this helps.

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