0Mr. Steel Beard was the original Philishave® mascot and is the property of Royal Philips Electronics.  He looks so handsome that I made him the Electric Shaver Page's mascot.  The Mr. Steel Beard graphic appears courtesy of the Philishave Collectors Club.

This section of the Electric Shaver Page is the archived forum entries posted in 2004.  Click here for the current year postings.  If you want to add your comments, E-mail me with the subject line TELL MR. STEEL BEARD in ALL CAPITAL LETTERS with your comments.  Comments will be screened for suitability to all ages.  E-mail addresses will be removed before posting.

Please visit the Electric Shaver Page's sponsored links

From: NATHAN HOLDEN

Date: Friday, December 31, 2004 5:54 AM

Hello,

I am once again considering a switch from blades to electric. I am a longtime Mach 3 Turbo user (and Sensor before that). The shave I get is usually quite comfortable, but that is because I do not shave against the grain. If I do shave against the grain, I get nicks, bumps, burn and rash like you wouldn't believe. However, shaving only with the grain, while comfortable, leaves me with an inconsistent, relatively rough shave, especially on the neck. (All of my turtleneck sweaters are shredded on the inside of the collar.) This is the problem I face: I wish to get a closer shave, but without sacrificing the comfort I now experience.

Faced with the same conundrum several years ago, I made a rash (i.e., non-researched) decision to purchase a mid-line Panasonic wet/dry linear shaver. The closeness and consistency was generally an improvement, but I found the shaver to be quite irritating to my skin, even when using it wet. I cannot remember exactly, but it is also possible that it may have given me some slight nicks. I also found it bothersome to have to continue to work at getting those pesky individual whiskers, which blades make such short work out of, but which the linear shaver had a hard time with. As a result, I made an equally rash decision to return the Panasonic after a few days, and to go back to blades. Would the situation have improved had I stuck with it longer, and is it worth re-considering the Panasonic line?

My primary question is, is there an electric shaver that can shave closer, and more consistently, than a "with the grain only" blade, but with the same degree of comfort? Is so, which one? Some points to consider: my beard is of medium coarseness, and my skin is moderately sensitive. My beard grows in at least two, and possibly three different directions on my neck. I prefer wet shaves over dry, so a wet-dry shaver is a must.

With this in mind, I now am seriously considering Norelco's Cool Skin 7000 line, given Norelco's reputation for comfort. However, I have some reservations. First, I am particularly fond of my current shaving cream, and do not relish being "forced" into using the Nivea line for which the Cool Skin series is designed. Indeed, I see the whole dispensing contraption as somewhat of a gimmick (and a great marketing tool for Nivea), and would actually prefer it if the product was designed simply as a "bring your own lube" wet/dry shaver, a la Panasonic. Will the Cool Skin shavers function equally as well if I pre-apply my current shaving cream and forego the Nivea? Second, the whole notion of lift-and-cut, where the cut whisker drops below the skin's surface, sounds like a boil waiting to happen. Does the danger of ingrown hairs offset the gain in shaving comfort? And finally, and most fundamentally, would the Norelco line offer any significant improvement over my current situation with a blade, or would I be better off just sticking with what I've got?

Your advice is greatly appreciated.

Cheers,

NH

Thanks for your note, Nathan.  I hope you've been following the messages in the Electric Razor Rap message board.  Jim Elliott says you can get satisfactory results using regular shaving cream with a Cool Skin shaver.  I couldn't find the thread quickly to give you a quote but you can always ask over there.  The URL is http://jimelliott.suddenlaunch2.com/index.cgi  I hope this helps.

From: PowerMovz Productionz

Date: Thursday, December 30, 2004 10:32 AM

Dear Sir:

I am a 27 year old African American male. I have not had problems with razor bumps until now. I don't know if its because Im getting older or what. I wanted to know if you have ever heard of a razor called the Range 2000. The guy at the barber shop used it on my face the other day and it did a wonderful job. I dont know much about electric shavers, but I am looking for one that will really lift the hairs out of my skin ( so that I dont have ingrowns) and give me a clean shave. I saw that you recommended the Remington UltraSmooth, but you also said that it would not give a clean shave. Please tell me what you think of the Range 2000 and can you give me a recommendation. Thanks..

You're welcome and thanks for your note.  I haven't heard of the Range 2000 shaver so I looked in the search engines.  It looks like a low-end foil shaver of the type you see on the TV shop-at-home channels.  The price is right.  My concern with foil shavers is that they are notorious for missing curly whiskers.  Slotted head shavers are better at getting curly whiskers and the Remington UltraSmooth model mentioned straightens whiskers before cutting to minimize razor bumps.  My advice is to try out the Range 2000 for a few days to find out how that is on your face.  I hope this helps.

From: Walden

Date: Tuesday, December 28, 2004 4:07 PM

Dear Sir:

I have used a Norelco advantage shaver for about 2 years. I have never been happy with the closeness of the shave (compared to a blade). I am looking for a new razor and can't decide to switch to a foil unit or not. What is best for someone with a heavy beard with sensitive skin.

Thank You,

Brad W

You're welcome, Brad and thanks for your note.  For sensitive skin, I like the Norelco Spectra (aka Philishave Sensotec) because of its closeness/comfort adjustment which is good for sensitive skin when you set it for sensitive as opposed to normal skin.  The foil shaver which is gaining ground in approval is the Braun Activator which has an innovative foil pattern which is supposed to get more of the whiskers which foil shavers usually miss.  I read several comments about foil shavers giving closer shavers compared to rotary shavers.  I tried some quick searches in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com but a quick search did not yield the kind of answer you were looking for.  There are several shaver mavens, myself included, who post messages on that board including several who prefer foil shavers.  You may want to post your message there as well.  I hope this helps.

From: "Gleason, Mark E. CIV NAVAIR 11.4"

Date: Monday, December 27, 2004 2:05 PM

I use the Spectra electric razor and have a difficult time keeping it clean. I run it under the water after every use and brush it clean on a regular basis, but there is constant build-up. Can you recommend something to soak the razor in? I know some razors come with a solution and a special stand to soak the razor in overnight for cleaning. Do you know if any other brands stand would fit the Spectra? If not, can you recommend a cleaning solution to soak the razor in and what do you think about just soaking the razor in a cup of cleaning solution. - Thank You

You're welcome, Mark and thanks for your question.  Philishave/Norelco does offer cleaning solutions you can use for the heads of your Spectra shaver.  In the USA, Norelco offers a cleaning solution called the Norelco Razor Cleaner which is item number RC1776.  This cleaner is widely available in the USA at most places with a good selection of Norelco shavers.  Several on line shops offer this cleaner as well.  An easy way to find out is to use http://www.froogle.com and use RC1776 as the keyword.  Internationally, Philips offers a different kind of shaver head cleaner which does the same thing which is the Philishave Action Clean head cleaner which is item number HQ100.  I couldn't find places which offer this in Froogle but other search engines such as Google and AltaVista show sources in far off lands using Philishave + HQ100 as the keywords.  I hope this helps.

From: Steve T

Date: Saturday, December 25, 2004 12:01 PM

Dear Sir:

I have been reading your web-site the past few years and have found it very interesting. For the most part of the last 30 years, I have basically used a blade razor. I used a Norelco many years ago, then a Schick electric ( foil) when they made them, and once again a Norelco. Then eventually went back to a blade. (Mach 3 , then Schick Quattro, which I found both very good)

Once again, I started looking for an electric razor. It seems that from checking your web-site and a few others, the Norelco Spectra (for a rotary) and the Braun Activator( for a foil) seem to lead the league in positive reviews. Actually, I haven't seen one negative review on the Activator, except for possibly the price of the cleaning refills. Do I seem to have the correct slant on this, or are there other models I should look into? Thank you.

Steve T

You're welcome, Steve and thanks for your note.  From the comments I've been reading, you're right.  The Norelco Spectra (called the Philishave Sensotec outside the USA) is the top rotary model and the Braun Activator is the top foil model.  The unique foil pattern on the Activator is supposed to get more of the whiskers foil shavers usually miss.  I hope this helps.

From: Tim Strickland

Date: Sunday, December 19, 2004 12:24 PM

Hi,

I was a norelco rotary user for years but recently decided to give the Remington R9500

rotary shaver a try. I like the way it shaves even though it does not lift and cut the way the norelco shavers do.

I am wondering if there is a way a person could make the cleaning solution rather than having to buy it every month. The filter seems as if it would last a long time and it is easy to clean under running water.

Tim

Thanks for your note, Tim.  This thread at the Electric Razor Rap message board may answer your question, http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1103499501  I hope this helps.

From: frank

Date: Sunday, December 19, 2004 10:19 AM

Thanks Gary!!

Would it be dangerous to use this shaver in the shower with shaving gel/cream ? I have the cool wave which I'm still using once in a while, I'd like to change to the new sensotec for all my shaving.

Thanks!

You're welcome, Frank and thanks for the reply.  As long as the shaver is not plugged in, I don't believe it's dangerous. But Philips does not suggest using the Norelco Spectra (Philishave Sensotec outside the USA) shaver as a wet shaver as they say the shaving performance will not be as good as it would be if the Spectra is used as a dry shaver. Of course, they prefer using the Cool Skin as a wet shaver.  There are some users who disagree and say that they like using the Sensotec/Spectra as a wet shaver.  A thread has developed on the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1103318712 which talks about using this shaver wet and comparing that with the Cool Skin models.   I hope this helps.

From: "Mc Kiernan, Daniel Kian"

Date: Thursday, December 16, 2004 4:13 PM

Some years ago, an evil motel maid discarded the protective plastic cap to my Norelco 5885XL. This wears heavily on my soul. Do you know where > I can purchase a replacement cap?

Thanks for your inquiry, Daniel.  Looking up one of the on-line Norelco Authorized service and parts shop at http://www.turnpikeappliance.com, they list the cap you described as Norelco Replacement Protective Cap [Part # 4822-462-11185] which they sell for $3.99.  Your nearest Norelco authorized service center should have it too.  If you don't know where it is, you can call Norelco toll free at 800-243-3050.  I hope this helps.

From: frank

Date: Wednesday, December 15, 2004 9:23 PM

I just purchased my Philips Sensotec shaver tonight. I have to admit it looks really sharp when I opened it up. I have previously used the Braun Syncro and was happy with it, but on it was on it's last leg wanted to try something new. I have tried everything to get a close comfortable shave - including shaving in the shower with my old CoolSkin Philips but found I would get red irritated neck cuts even with the shaver.

Anyways, I tried the new shaver tonight for the first time, and to my surprise, the shave kind of irritated my skin. I have a thick beard and sensitive skin combo so it's hard for me to get a smooth comfortable shave unless I don't shave for a few days and let the hair grow out - than shave it.

I'm wondering if perhaps my skin needs time to adjust to the new shaver. I tried the different settings on the side, and although some of them made it more comfortable, I still see alot of stubble on my face. I was anticipating with this new shaver apparently cuts the hair shorter so it's further below the shave line...

What are your thoughts?

Best Regards,

Frank

Thanks for your note, Frank.  Yes, you should allow your face to become accustomed to the new shaver, I think about three to five weeks.  Yes, you should use the closeness/comfort adjustment which is unique to the Sensotec line.  My suggestion is to set the adjustment to "S" for the most sensitive skin.  After that, it's more trial and error.  If you're satisfied with the shave, leave it at "S".  If the shave is comfortable but the shave is not as close, I would set the adjustment somewhere between the middle setting and "S" until you find the ideal setting for your face.  When you face is used to the Sensotec, you could try the settings closer to "N" until you find the threshold between comfort and discomfort.  I hope this helps.  I set my Sensotec between the middle setting and the "S".  I hope this helps.

From: "NRETSOF"

Date: Tuesday, December 14, 2004 10:25 PM

I had a Braun Flex Integral 5520 but the battery died. I didn't realize that when the battery dies the entire razor stops. I checked out getting a new battery installed but that costs $55-$60 so I am looking for a new electric razor. Since I hardly depend on the cordless feature of a shaver I am looking for suggestions of the better shavers that can only be used with a cord. I noticed that you use a corded model for everyday use and a cordless one for other times. Any information would be helpful. Thanks.

Thanks for your note.  There are good corded only shavers available, but because 80% of shavers sold are rechargeable, they tend to be hard to find.  I'm assuming you live in the USA.  Here are the most widely available corded only models sold in the USA:

Norelco Reflex Plus model 6423LC

Remington MicroScreen 3x model MS2-100

Remington MicroFlex Extra models R-830 and R-835

Of the above models, I suggest the Norelco 6423LC.  There are higher-end Norelco models available which are corded only, but they bear the Philishave name as they are not available in the USA.  They are available in Canada and Mercury Shaver Centre of Toronto (one of my sponsored links) carries both of them.  They are the Philishave Quadra model HQ7415 and the Sensotec (same as Norelco Spectra) model HQ8445.  I hope this helps.

From: David Myers

Date: Monday, December 13, 2004 9:52 PM

What a pleasant surprise. I used my Norelco Spectra 8865XL for the first time just a bit ago and was I ever impressed… I hadn’t shaved since yesterday morning and did so with a razor. So by 5pm this evening I had a heavy 5 o’clock shadow to say the least. The 8865XL plowed right through my heavy beard without even breaking a sweat. It was a real comfortable shave and it handled my problem areas such as my Jaw Line, Chin, and Neck with ease compared with my older razor. Norelco has come a long ways since I had one about 8 years ago. It won’t take 21 days for my face to adjust. As far as I am concerned it is adjusted on its first shave with this Norelco. I did not even use any pre shave so…

Thanks for the update with your good news about your new Norelco Spectra 8865XL (aka Philishave Sensotec HQ8865) shaver, David.

From: "Mike P"

Date: Monday, December 13, 2004 4:25 AM

Hello,

I am thinking about getting a new Activator but don't like the inability to rinse it under water for cleaning while traveling. I have an old Panasonic Linear that still works pretty well. Since it is water-proof, I was considering making that my travel shaver. I travel about 30-40 days a year (non-contiguous). However I have heard that it is not good to switch between electric shavers. Is this true? Is 30-40 days a year a short enough time to use a different razor without complications?

Many Thanks

Mike P.

Thanks for your question, Mike.  I think that with similar shavers such as different foil shavers that there should be no complications.  I use two different rotary shavers--two different Philishave models, with no problems--a corded Quadra most of the time and a rechargeable Sensotec when on the go.  I can see complications with using two completely different kinds of shavers such as between a foil and a rotary.  Of course if anyone who has experienced what Mike is pondering about has something to say, please tell us.  I hope this helps.

From: David Myers

Date: Saturday, December 11, 2004 11:02 PM

I am looking to replace my Braun 5520 I have had for many years. The shaver always did a satisfactory job on my face but around my chin, jaw line and neck I felt is was unsatisfactory. It would take several passes in order to get all the wiskers. Is there a shaver you would recommend that would give me a pretty quick and close shave even around the neck and jaw line? I have read good things about the Panasonic Line with their high RPM Motors. I have had Norelco's in the past many years ago "(Pre)Lift & Cut" Era and there razors would always give me a rash a long my neck, it would be bright red time I finished shaving. Again, these Norelco's were used probably 10 years ago and I know there have been advancements in technology e.g. the Lift & Cut method.

I don't use any type pre electric shave prep, is there something you might recommend that would make my wiskers stand up. Also, I have never had a problem with ingrown hairs...

Also, a lot of Shavers will give you a 30 day not satisfied return policy. Do you return to the manufacturer or to the retail store you bought it from for your refund?

Thanks,

David J. Myers

Thanks for your note David.  Because you're happy with Braun, I think you'll love the Activator line which has an innovative foil pattern which is supposed to get more of the whiskers typical foil shavers miss.  The Philishave/Norelco models are getting better but you'll need to get you skin used to the new shaving method which could take up to a month.  The Lift & Cut models do allow for a closer shave and the Super Lift & Cut models lift the whiskers slightly higher than before for an even closer shave.  Those with razor bump problems tend to have trouble with these shavers because the cut whiskers are often below the skin line.  That hasn't been a problem with me because of my relatively straight whiskers.  While pre-shave lotions and gels are useful to some people, the pre-shave I use, when necessary, is a powder stick when weather becomes too humid for a smooth shave otherwise.  I hope this helps.  Most of the money back offers involve sending the shaver back to the manufacturer with sales receipt.  Check the shaver company web sites for details on how the money back offer works.  I hope this helps.

From: "Beauregard, Christian"

Date: Thursday, December 09, 2004 10:01 AM

In your current minipoll, among Braun shavers, I could not find my favorite shaver which is model 4615 Twin Control. The model does not seem to be widely available and is not even listed on Braun's website. It seems to be limited, at least in Canada, to some retail chains such as Wallmart, Zellers and, if I recall correctly, the Sears catalogue (Christmas edition). The shaver does not have a pivoting head and the long hair cutter between the two shaving heads has been replaced with a band of rubber which drags stubble to an upright position for better cutting by the second head.

Thanks for letting me know, Christian.  I also found another new product line by Braun called the TriControl.  I'll be adding both product lines to the Braun Minipoll page.

From: Mad

Date: Monday, December 06, 2004 6:47 PM

Dear Mr. Steel Beard;

I have an African-American friend who has complained that he can't seem to find an electric shaver that works on his beard. I'd like to buy him one a present for Christmas. Can you reccommend any particular brands and models that would be the best for his needs?

Thanks you!

John

Thanks for your question, John.  The solution I believe for his whiskers would be a slotted head shaver which straightens whiskers before cutting them and does not shave whiskers below the skin line to minimize razor bumps.  That would be Remington's model ES-1000 Ultra-Smooth Bump Control shaver.  I hope this helps.

From: Jim Phelps

Date: Monday, December 06, 2004 8:57 AM

I'm 58 years old. Over the last few years I haven't been able to find a blade razor that doesn't give me abrasions and cuts. I'm looking for an electric and sensitive skin is my primary concern. You recommend the Norelco Spectra shavers because of their adjustable pressure. Would you also recommend wet over dry shaving and can one buy a good adjustable that does the wet/lotion thing?

Jim Phelps

Thanks for your question, Jim.  I prefer dry shaving because of the convenience.  Wet shaving is mainly for former blade razor users who wish to retain the wet shaving experience.  As for the wet/lotion shaver, I'm assuming you're asking about the lotion-dispensing Philishave/Norelco Cool Skin shavers.  The Cool Skin models do not have a closeness/comfort adjustment.  The lotion is used to enhance shaving comfort.  Yes, I do recommend the Norelco Spectra (aka Philishave Sensotec) as I'm spoiled by my Sensotec shaver.  I hope this helps.

From: Bruce Sylvester

Date: Saturday, December 04, 2004 5:40 PM

My Norelco 5842 XL is leaking a shaved of beard, is it time to get new heads? As my beard gets more gray my finish is not as good is this due to dull heads or something else. Thanks for the service.

Bruce

Cincinnati

Thanks for your note, Bruce.  When did you replace the heads last?  Depending on use and your beard, the heads should be replaced every year or two.  The Norelco 5842XL (aka Philishave HQ5842) uses the HQ5 Reflex Action heads.  Of course, if the shaving performance after a year of use deteriorates, that's the time to replace the heads.  I hope this helps.

From: Colossale, Kristen

Date: Friday, December 03, 2004 1:13 PM

I am looking to buy an electric razor for my husband for Christmas. He is 30 and gets horrible ingrown hairs. I thought switching to electric would help. He also has sensitive skin. Any advice on a product that would reduce ingrown hairs?? Thank you!

Thanks for your note, Kristen.  The solution for those with ingrown hair which causes "razor bumps" would be a slotted head shaver which does not shave whiskers below the skin line.  That would be Remington's model ES-1000 Ultra-Smooth Bump Control shaver.  I hope this helps.

From: Ed&Terry-Anne

Date: Thursday, December 02, 2004 8:58 AM

Dear Sir,

I have asked my wife for the Norelco Spectra for Christmas and wanted to know of the differences between the different Spectra models. We're on a budget and was wandering which model does everything the 8894XL does but for less.

Your input would be greatly appreciated.

Thank You,

Ed Homan

Thanks for your question, Ed.  All the models within the Norelco Spectra line (or Philishave Sensotec outside the USA) shave the same way.  The only differences are the recharging bells and whistles as well as the colour of the shaver.  There is a corded-only version of this shaver which is not available in the USA but is available in Canada and is the Philishave Senotec model HQ8445.  As I type this, Mercury Shaver Centre of Toronto offers this shaver for US$134.95.  Mercury Shaver Centre is one of my sponsored links.  Another sponsored link is The Buyer's Club of Montreal which offers the same corded Sensotec shaver for US$135.29.  Of course, they both accept mail orders to USA addresses.  You can access the sponsored links by clicking on the appropriate banner on the left side of the home page at http://iavbbs.com/gflinn/  I hope this helps.

From: S M

Date: Wednesday, December 01, 2004 8:57 AM

Good day, I am looking to prchase an electric razor for Christmas. I am African American with sensitive skin and sometimes i get ingrown hair. Can you please make a suggestion on a brand and model to buy.

Thank you

You're welcome and thanks for your note.  As I mention to Sue in the note immediately below this one, I would recommend the Remington ES-1000 UltraSmooth Bump Control shaver which is designed to straight whiskers before cutting them and does not cut below the skin line.  You can read more at http://www.remington-products.com/usa/products/mshavers/es1000.html  I hope this helps.

From: Sue

Date: Tuesday, November 30, 2004 11:06 PM

Hi,

I am trying to buy an electric razor for my adult son for Christmas. He has problems with bumps/ingrown hairs. He has to shave everyday and wants something that is easy to clean, just rinse under water. Is foil or rotary better? Can you suggest an electric razor that would be best for him?

Thanks,

Sue

Thanks for your note, Sue.  If you've been following my postings, I prefer rotary.  Foil shavers are not the ones to use for those prone to razor bumps.  You also want a waterproof shaver.  Because easy cleaning is a requirement.  I'll give two choices.  The Philishave/Norelco Quadra line is great for everyday shaving, but not good if you skip a day of shaving as it has problems with longer whiskers.  The Philishave Sensotec (called the Norelco Spectra in the USA) solves the problem the Quadra has with longer whiskers and has a closeness/comfort adjustment so he can choose the right setting for his face.  The Sensotec/Spectra also cleans easily under the faucet.  So my recommendation is the Sensotec or Spectra line of Philishave/Norelco shavers.  The only difference between the models is the recharging bells and whistles.  A corded-only version is available, but not in the USA.  You can get it in Canada, though.  If waterproof is not a requirement, I would pick a Remington ES-1000 UltraSmooth Bump Control shaver which does not shave as close as most other shavers, but is designed to minimize razor bumps.  But this model is NOT waterproof.  I hope this helps.

From: sharonda simmons

Date: Monday, November 29, 2004 5:33 PM

Mr. Beard,

I really need your expertise and advice. I would like to buy my friend an electric razor for Christmas. He doesn't really shave with them because he says they don't shave close enough (like the disposable razors). I don't plan to spend a lot of money but I would like to get him a good close shave electric razor. Any suggestions in shavers and price range would be of great help????

Thank you so much for your help!!!

Beau2ful2me

Thanks for your note, Sharonda.  There are several good shavers out there.  Good candidates for reasonably priced shavers include the Philishave/Norelco Reflex Plus/Super Reflex, the Braun Flex XP, the Wahl Lift n Wash.  I also suggest getting advice from the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi  The webmaster of that board likes the Philishave Super Reflex or Norelco Reflex Plus shaver himself.  I'm spoiled by my Philishave Sensotec (aka Norelco Spectra) but that may be too pricey based on your budget.  I hope this helps.

From: Richard tourigny

Date: Saturday, November 27, 2004 6:20 PM

Hi

I'm 54 years old and i have been shaving with electric shaver for over 30 years now. Ever since my beard changed from brown to shades of white to today lots of white beard i have problems with my shavers. I used to have a Philishave and now i'm using a Braun 7680 because i thaught it would do a better job on the white beard. Evidently i was wrong because with the Braun it's even harder to remove the beard without passing several times on the same area. I also use a pre-shave lotion and that doesn't help. Is there a shaver in this world for the guys with white beard.

Thank You

Richard

Thanks for your note, Richard.  Do you recall which model Philishave you used?  I would pick a shaver with slotted heads.  Among the Philishave models, that would be the Sensotec which is mostly slots, the Super Reflex which is all slots which are dry shavers or the wet/dry Cool Skin models which are also all slots.  You can also ask on the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi  I hope this helps.

From: Jitu Karnani

Date: Monday, November 22, 2004 3:25 AM

Hi,

I have been using the Phillishave 6865 since 2+ years and thought it advisable to change the blades. I stay in India and am going to be visiting the U.S. from November 28th onwards. Where can I order blades for my shaver. How much would the new blades cost? Is it advisable to purchase new blades or should I rather go in for a brand new shaver. The reason I am asking this is I have extremely sensitive skin as I suffer from Atopic Dermatitis. Are the newer models any better - will they be easier on my skin than the 6865 which I currently have. Do you have any other tips for people with extremely sensitive skin or for people like me who suffer for skin allergies. Hope I am not asking too many questions.

Warm Regards,

Jitu Karnani.

Thanks for your question, Jitu.  The Philishave HQ6865 uses the Philishave/Norelco HQ6 Quadra heads.  In the USA, the shavers and heads are sold under the Norelco name and the heads will fit your Philishave Quadra.  The HQ6 blades are widely available in the USA.  A quick scan through the http://www.froogle.com web site shows a price range in the USA from US$19.95 to US$45.99 and the prevailing price seems to be in the US$30.00 area.  With the prices I see for a new Quadra shaver, getting new heads would be a better buy.  This info would be a good guide when you shop around either on line or inside a store.  The newer Philishave/Norelco Sensotec/Spectra shavers include a closeness/comfort adjustment which would help you, but they are pricey.  Do you use a pre-shave preparation?  That could speed up the shaving process for a more comfortable shave with the Quadra model you're currently using.  Of course, other suggestions are encouraged.  I hope this helps.

From: anusha sridharan

Date: Sunday, November 21, 2004 1:03 AM

Dear Mr. Gary,

Thank you very much for maintaining a great website. I am writing to you after browsing your comments page for more than 2 hours. After all that browsing (during which I was glued to the screen as it was so interesting), I was frustrated with myself. I had been evaluating responses not knowing they were from 1999 and had almost narrowed down on what to buy my husband for his birthday. I am too disheartened to read through all the latest 2004 responses and from a casual glance, I couldn't quite tell what to buy. I would be really grateful if you could suggest what to buy. From 1999 comments, I narrowed it down to the Norelco Quadra Action and the Panasonic Linear Sonic 8066/7 models. I implore you to help me out with the latest versions of the above mentioned products or anything else to look at. My husband has an average beard and skin thats slightly sensitive. Easy maintenance, comfortable shave and decent product-life is what I am looking for. Hoping to hear from you soon.

I would like to give some suggestions for the website: Is it possible to have an archive table according to the years? and It would be great if you can change the background of the pages - great material to read but its a lot of eyestrain to read over the darkish background.

Many thanks and kudos to maintaining a great website.

You're welcome, Anusha and thanks for your note.  Both product lines you mention are today the #2 product lines for both Philishave/Norelco and Panasonic/National.  Buth product lines are highly regarded.  The #1 product lines for both manufacturers is the Philishave/Norelco Sensotec/Spectra and the Panasonic/National ProCurve/Lamdash with pivot action which both ranked higher in the compiled mini-poll results I maintain.  As for how I could improve the Tell Mr. Steel Beard posting, making a table page for each year is a good idea which I could create with a link to the main page alongside the current Tell Mr. Steel Beard link.  I can try to lighten up the wallpaper further as well.

From: Megin Debes

Date: Saturday, November 20, 2004 11:44 PM

Hi, I was wondering if you could tell me which is overall better, the Norelco cool skin shaver or the Remington titanium microflex? I have heard good things about both, but with the costs of the razors being so high, I wanted more of a professional opinion before buying one. Thank you.

Thanks for your question, Megin.  Based on the Minipoll Results I maintain, I would pick the Philishave/Norelco Cool Skin.  If money is an issue, you could try the Remington Titanium MicroFlex and find out if that works for you as Remington has a money back guarantee which you can read about at http://remington-products.com/usa/customercare/mbg30msh.html  I hope this helps.

From: Robyn

Date: Wednesday, November 17, 2004 6:48 PM

Dear Mr. Steel Beard,

My boyfriend is a trial lawyer, who must shave everyday to appear in court. The problem is that he has sensitive skin, shaves in the shower without a mirror, and nearly always cuts himself. He's been talking about switching to electric for about 6 months now and I'd like to get him an electric shaver as a present for the holidays. Problem is, neither of us know anything about electric shavers and I'm a little worried about making such a personal choice for him without a little guidance. Do you have any reccommendations for me or points that I should look for as I select a shaver for my sweetie? I have no knowledge at all in this area, so any basics you can give me would be great as well.

Thanks so much!

Robyn

Seattle, WA

Thanks for your inquiry, Robyn.  I hope you've been following the postings in the Electric Razor Rap message board and the compiled mini-poll results linked elsewhere on this web site.  Because the main consideration is your boyfriend's sensitive skin, I would recommend a model which says its for sensitive skin.  The Norelco Spectra (aka Philishave Sensotec) models all have a closeness/comfort adjustment which you can set for more sensitive skin.  As with all new shaving methods, allow about a month for the face to become fully accustomed to the new shaving method.  I hope this helps.

From: "almac"

Date: Wednesday, November 10, 2004 8:15 PM

Subject: TELL MR, STEEL BEARD

Sir, I have a Norelco 5825 XL and 8825 Xl. Could you please tell me which types of batteries each one uses? Thanks.

Thanks for your note, Almac.  Both models you listed use Nickel Cadmium (NiCad) batteries which are soldered to the shaver's circuit board.  Norelco offers replacement batteries and several specialized battery shops offer them too.  Of course, make sure the replacement batteries meet the same specs as the ones inside the shaver.  I hope this helps.

From: "Dan Smith"

Date: Tuesday, November 09, 2004 7:46 PM

Buying a shaver is like buying a printer: There's the initial cost, then the cost for foils and cutters (or consumables, such as ink cartridges). The cost of the latter can soon exceed the cost of the shaver. With foil/cutter sets easily costing over $30, is there any research that compares longevity and cost per shave for models/brands of shavers?

Dan

Thanks for your note, Dan.  The November 2002 issue of Consumer Reports gave an annual cost and battery replacement cost for each model.  That's the most recent Consumer Reports article on electric shavers.  The cheapest annual cost was with the Braun Flex Integral 6520 at $18.  You can get the full report from the public library.  As for a rated model with both a low annual cost and low battery replacement cost, they listed a Wahl Custom Shave 5000 model 7040-500 with an annual cost of $21 and a battery replacement cost of $15.  I hope this helps.

From: JACK WHITE

Date: Monday, November 08, 2004 4:50 AM

I have a Philishave 460l, about 12 months old, and the cutting heads appear to be going blunt, they no longer give me a close shave.Can you tell me the name and address of the nearest dealer?servive-reapir centre from which I can obtain new headsplease....I live In Rochdale, Lancashire, England

Thanks for your enquiry, Jack.  Looking up the Philips UK web site at http://www.philips.co.uk , I followed the appropriate links first going to Consumer Contact & Support, then clicking on Personal Care, then Men's Grooming, then Dry Shaving, then your model which is the HQ4601, then clicking on Find an Authorized Service Center, finally typing in your city which is Rochdale, I got the following.  I hope this helps:

LUDLOWS ELECTRICAL SERVICES

9 MILKSTONE ROAD

ROCHDALE, LANCASHIRE, OL11 1ED

01706 645914

From: Rex Oppenheimer

Date: Sunday, November 07, 2004 2:03 PM

Dear Gary,

I have a Norelco 6846XL, which is probably five years old. While I like the shaver, I think it’s time for a new one. I’m interested in the Norelco Spectra, however, I have a couple of questions and hope you can help me out.

First, as far as the comfort setting: it would be interesting to know how the static setting on my current shaver, the 6846XL, corresponds to the settings on the Spectra. Does it correspond to the closest setting or the one for the most sensitive skin, or is it somewhere in the middle?

Secondly, I’ve seen that the Spectra has a recharging stand. Is this stand necessary to recharge the shaver, or can one also plug the cord directly into the shaver for recharging, as with my 6846XL? While I think the stand is a nice option, I think I’d prefer to not have to use it while traveling.

I would sincerely appreciate any assistance or advice you can offer.

Best regards,

Rex M. Oppenheimer

Thanks for your note, Rex.  The comfort setting on the Philishave/Norelco Sensotec/Spectra shavers in comparison to the Philishave/Norelco models without the closeness/comfort adjustment is in the middle, in my opinion.  The charging stand with a built-in clock is on a limited edition package of the 8894.  The charging stand is optional and you can also charge the Sensotec/Spectra shaver with the power cord which comes with the shaver.  My 8894 did not come with the charging stand as that was not available at the time I got the shaver.  I hope this helps.

From: Damian Alindo

Date: Saturday, November 06, 2004 6:17 AM

Hello Gary,

I've been using a rotary shaver ever since I started shaving and never really considered using a foil model, but I've read some good reviews on a number of foil shavers lately. Can you tell me whether rotary or foil would do a better job for someone with sensitive skin who shaves every two to three days?

Also I know Philips and Remington make rotary models but are you aware of any other rotary manufacturer? I remember Grundig used to make a rotary model a number of years ago but I don't think they do anymore.

thanks

Damian Alindo

Thanks for your note, Damian.  There are several other manufacturers of Philishave/Norelco-type rotary shavers.  Several Chinese shaver companies manufacture these shavers either under their own name or make them for OEM customers who put their name on the shaver.  Check out the list of shaver companies I maintain at http://iavbbs.com/gflinn/shaverco.htm to see what I mean.  I hope this helps.

From: "Matthew Nielson"

Date: Wednesday, November 03, 2004 1:40 AM

Hey Mr. Steel Beard:

I have an old Norelco Advantage (I think 5615X) that I bought 4 years ago or so. It's worked great and I've replaced the heads annualy. My question is: The charger seems like it is not working. The green light won't come on when it's plugged in, and the razor starts blinking red at me after I finish shaving. The charge is considerably lower than normal. Is there anything I can do?

Second, if I were to buy a new razor, what would you recommend? I have sensitive skin, and have a hard time getting my neck shaven close, and usually use a blade razor there. I would rather shave completely with a electric. I don't want to spend too much, but would be willing to get a good razor if it reduces irritation on my neck.

Thirdly, what do you recommend for cleaning a razor, and how often should you do it.

Thank you

Matthew Nielson

Thanks for your note, Matthew.  With waterproof shavers, I would only let a factory-trained shaver repairman in an authorized repair shop work on waterproof shavers so that the shaver remains waterproof.  The rechargeable batteries usually last an average of five years before they need replacing so that seems to be the case with your Norelco Advantage (now called the Cool Skin).  As for a new shaver, if you prefer using the shaver wet, the new 7000 series Philishave/Norelco Cool Skin shaver is getting favourable feedback.  If you prefer a dry shaver, I'm spoiled by my shaver which is known in the USA as the Norelco Spectra and outside the USA as the Philishave Sensotec.  This shaver has a closeness/comfort adjustment for your sensitive skin.  If you're concerned with shaver life and you don't mind plugging in the shaver all the time, a good option is to turn to Canada to get a corded-only Philishave Sensotec shaver (Norelco does not offer a corded-only Spectra shaver.)  Two of my sponsored links, Mercury Shaver Centre of Toronto and The Buyers Club of Montreal offer the Philishave Sensotec HQ8445 corded-only shaver.  Both do ship to the USA.  Mercury Shaver Centre has the lower price as I type this so you can check out this shaver directly at http://www.shavercentre.com/philips_hq8445.html  As for the last question, the Cool Skin and Sensotec/Spectra models can be cleaned under the faucet.  I suggest doing that weekly.  I hope this helps.

From: Raffeeq Bacchus

Date: Thursday, October 28, 2004 10:16 PM

Subject: BRAUN 5563U

My old Braun 5563U (12 years) look and works like new. The batteries were replaced 2 years ago and the shaver head which was broken, a few months ago. This shaver is among the very best ever produced by Braun for trouble free service. I am currently seeking a new or preowned case and replacement circuit board and motor as a back up for future use. The secret for keeping your shaver purring like new is simply proper cleaning and lube which I do everyday. Canned air is great for cleaning debris and spray lube is a must after. Forget the cleaning brush, it damages the cutter block.

Sincerely,

Raffeeq Bacchus

Florida, USA.

Thanks for your note, Raffeeq.  You can always call Braun USA customer service at 1-800-BRAUN-11 (1-800-272-8611) or visit the Braun web site.  Once in the Braun web site, click on "Contact us", then USA.  Once there, either click on your state or enter your zip code for a list of authorized Braun service outlets near you.  Of course, if anyone can help Raffeeq out in his search for the shaver parts, please let us know.  I should point out that I've been avoiding posting E-mail addresses here by popular demand to avoid getting spammed.  I suggest also posting this in the Electric Razor Rap message board which I maintain a link to in the web site.  I hope this helps.

From: Nick Hand

Date: Monday, October 25, 2004 2:44 AM

Gary

I promised an update on my use of the Braun Activator. It's been almost 2 months now, and I have to say it is fantastic. It gives the closest shave of any electric I have used, I believe it is also the fastest shave I have gotten in long time and all without irritation. The fact I can't wash it clean still does annoy me, but the cleaning base makes this bearable.

I should probably qualify these comments by saying I use a pre-shave saving oil (Dermalogica Professional Shave - pricey but worth every cent) and shave after washing and drying my face. I don't get as close a shave without the pre-shave and before washing as Braun recommends; I'd consider it an acceptable shave only under these circumstances.

Either way, I highly recommend people give this shaver a go.

Regards

Nick

Thanks for the update, Nick with your favourable opinion on the Braun Activator shaver.

From: Victor

Date: Thursday, October 21, 2004 10:08 PM

Dear Mr. Steel Beard

I have been using the Braun Activator 8595 for a month now and I love it. I swore off electric razors decades ago because they did nothing for my neck. Now I am delighted with the Activator. I am however, not going to buy a new cartridge every month and add my spent cartridges to the landfill.

I read some of your readers solutions (pardon the pun).

I favor the suggestion of using just 95% ethanol and a few lemon extract drops. I am sceptical about another more elaborate suggestion of diluting the alcohol with water etc.

I hope your contributors may have some further thoughts that they can enlighten me with on the best duplication of the Braun cleaning solution. I am interested in optimizing the performance of the machine without precautions for personal skin conditions.

Please help if you are out there.

Yours,

Victor

Thanks for your note Victor.  I recall that someone posted a recipe for a substitute cleaning solution for the Braun Syncro awhile back.  A quick look shows that Max posted the latest update which mentions the Activator and he posting is seen below dated August 21.  Just use your browser's 'find' feature for this web page to find the updated recipe.  I hope this helps.

From: Dunash

Sent: Thursday, October 14, 2004 11:51 PM

To shave but once a week

Due to bad skin irritation experience in my youth I have shaved only once a week for the last 20 years using the same old and cheap Chinese hair clippers on zero setting, liberally sprayed with WD40! I never have any irritation and can get the hair all over my face down to 0.3 mm in 60 seconds. (Think of the precious time saved, and money I've saved on electricity!).

Although this results in having something akin to a George Michael type appearance by the middle of the week, in the milieu I frequent this is an advantage!

But now I see that there are new technology razors around, and I wish to take it lower and to shave really smooth, still once a week. After I've used the clippers, any suggestions as to the best shaver to buy and technique to use to shave off 0.3-0.5mm of hard stubble once a week?

Dunash

Thanks for your note, Dunash.  I noticed that you wrote the same note in the Electric Razor Rap message board which developed quite a thread which we can all see at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1097883670  Looking through the postings in this thread, I can add that rechargeable shavers tend to last an average of five years before the soldered-on batteries need replacement.  Corded only shavers last a lot longer.  Looking at the Philishave models available in Israel, the HQ5430 and HQ5426 are corded-only Micro+ models with a microgroove on each head to get the whiskers closer to the cutters as well as the Super Lift & Cut heads.  All the other models listed are rechargeable models.  The Philishave models I prefer are either a SuperReflex shaver (for a budget shaver) or a Sensotec (for a high-end shaver) which both have heads which adjust to your face in a three-dimensional manner.  The Micro+ models may cause some discomfort for those with sensitive skin.  Avoid the Philishave Quadra line as it has trouble with getting the longer whiskers if you don't plan on shaving every day.  I hope this helps.

From: Gerry Martin

Date: Saturday, October 09, 2004 3:59 PM

Mr. Steel Beard,

I hope your wisdom can lead me to shaving utopia... I have sensitive skin, get face burn, and am prone to ingrown whiskers. Over the last 6 years, I have tried rotary and foil shavers, my most recent electric shaver being the Remington Sensitive RS-7830 for the last two years. I paid $140 for the Remington and have been really disappointed with the results. I must say, no electric shaver to-date has brought me close to the results I currently achieve with the Schick Quattro blade razor.

I would prefer to get back into an electric shaver, but I am fanatic about get the smoothest shave possible with no little fine hairs sticking out in my neck (adam's apple) area. I like to run my hand along my face and want to feel no stubble, nor see any protruding whiskers in the mirror after I shave.

A "true" smooth, clean shave is important to me, and I am willing to spend money if I can find an electric shaver that will help me achieve this. What would you suggest? HELP MR. STEEL BEARD!

Sincerely,

Gerry Martin

Thanks for your note, Gerry.  The shaver I use nowadays for a close shave is a Philishave Sensotec (sold in the USA as the Norelco Spectra) which has a closeness/comfort adjustment for your sensitive face.  I would also suggest checking out Jim Elliott's Electric Razor Rap message board in which you can ask your questions there and get other ideas.  I hope this helps.

From: Myron Shulman

Date: Friday, October 01, 2004 6:44 AM

Good Morning: I have an important question about rechargeable shavers. When I recharge my Norelco, I notice the unit gets warm after a while. My question is if I forget to disconnect the AC cord to the shaver, is there any possibility that the shaver could start a fire or even explode? I never read any news report about any dangers. Can the NiCad battery explode if over-charged? I'm sure that in the past, people have forgotten to pull the plug and left it recharging for days. Have you heard any reports of problems? Hopefully, the current will automatically stop flowing once the batteries are fully charged. Thank you for your input. Yours truly, Myron Shulman

Thanks for your question, Myron.  Today's rechargeable shavers have electronics which should shut off the recharging circuitry when the batteries are fully charged.  Yes, NiCads can explode if they are not vented properly but that's a worse case scenario for really careless hobbyists designing rechargeable products.  I hope this helps.

From: Lou Marrone

Date: Thursday, September 30, 2004 12:53 PM

Hi, I am a 30yr old newbie electric shaver. I have been a a blade user since I was 17. I now use a Norelco 8894xl with awsome results. My real question is that I luckily was able to purchase the "Q-one" model,brand new in box, on Ebay. I have heard very limited info about this and cannot find anything on the web about this razor.Do you know were I can view an instruction manual for it? I do remember seeing it in one of the more "high end" catalogs . Now that it's discontinued, I don't know if I should use it or not fearing if it breaks, that it can be fixed. Thank you for your time. I don't know if you still take questions or not (I am assuming because of no recent updates on your posts) I find your web page very informitive. Thank you again, I am looking forward to you response.

sincerely,

Lou

Thanks for your note, Lou.  I have good news and bad news.  The good news is I found a manual for the Q-one shaver which is formally called either the HQ5699 or the 5699X.  The bad news is it's in Dutch.  The PDF file is found at http://www.p4c.philips.com/files/h/hq5699_01/hq5699_01_dfu_nld.pdf  There is a translation web site at http://babelfish.altavista.com which includes a feature to translate Dutch to English.  Authorized Norelco repair shops should be able to repair this shaver if it needs repair, but you can call Norelco at 800-243-3050 if you have any questions on parts availability or the location of the nearest repair shop.  I hope this helps.

From: "Umesh Sharma"

Date: Tuesday, September 28, 2004 3:38 AM

Hi Mr. Steel Beard!

I need some advice. I, unforutanately, could use that name (steel beard) easily enough. Its seems that I can never have a clean shave. I currently use a Gillete Mach 3 razor and no amount of shaving gives me a clean shave. I HAVE to shave every alternate day (if I dont want a beard!). I can grow a decent french beard in a week, and full fledged beard in 2!! A fresh shave leaves me looking like most guys a day after they have shaved. Shaving against the grain improves the shave but it leaves me with lots of cuts and massive razor burn and I end up bleeding more so I dont do it (only tried it twice).

So, I need some help. I have been thinking into buying an electric razor especially after reading about lift n' cut techniques etc.. Since I get major razor burn when I shave against the grain, I would classify myself as sensitive skin (but with a steel beard! lol ). What kind of electric razors would you suggest that would give me, if not a better, but a close enough shave so that I look clean shaven for once in my life!! :)

Please keep in mind that I live out in Dubai right now and we dont get all the different models like in the USA. But I have seen a good range of Philishave and Braun shavers here.

Thank you!

sincerely,

-Umesh

Thanks for your note, Umesh.  I'm spoiled by the Philishave Sensotec I'm using which has a closeness/comfort adjustment.  While I don't know which models are available in Dubai, you mentioned that a good range of Philishave models are available so I'm hoping that Sensotec models are among them.  The differences between the different Sensotec models are mainly the recharging bells and whistles.  I hope this helps.

From: Myron Shulman

Date: Tuesday, September 21, 2004 6:54 AM

Dear Sir: I was surprised to notice that electric shavers no longer have the corded/cordless feature that I always liked. In other words, you cannot use the shaver if the battery is uncharged;even if connected to electric power. This means when the rechargeable battery dies, the shaver is no good. I tried to take it in for repairs but the shops will not replace the battery. I have no technical skills to replace the battery. I was told to purchase a new shaver. By the way, a Remington Rechargeable Shaver I packed in my luggage fully charged, was dead when I arrived at Las Vegas. The unit appeared not to have any damage except it would no longer accept a charge. What could have happened to it on the flight? Thanks, Myron

Thanks for your question, Myron.  I'm wondering if the new airport security scanners kill rechargeable batteries.  That's a puzzling question.  Yes, today's rechargeable cord/cordless shavers only work corded if the rechargeable batteries can hold a minimum charge.  The owner's manual of the rechargeable shaver I have says that once the battery is removed, you cannot plug the shaver to a power or mains outlet.  To find out if my speculation is valid, I've just posted a message in the Electric Razor Rap thread titled "Do Airport Scanners Kill Batteries?" which you can find directly at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1095901910    I hope this helps.

From: Nathaniel Warshay

Date: Sunday, September 19, 2004 10:11 PM

I have a question about Remington parts, how to access their web site. But your site page wasn't available. Are you?

Nathaniel

Thanks for your question, Nathaniel.  I was wondering if the web site was temporarily off line when you tried.  Here's the direct URL for Remington's customer care page for the USA:  http://www.remington-products.com/usa/customercare/index.html    The URL for the parts and accessories page for the USA is http://www.remington-products.com/usa/products/replacementparts/index.html    I hope this helps.

From: Paul Anderson

Date: Tuesday, September 14, 2004 4:01 PM

Subject: TELL MR. STEEL BEARD

Ref. the following on your web page:

From: "J.Thomas Logan"

Date: Tuesday, August 17, 2004 12:37 PM

I read about Shavers.com selling cases of discontinued Williams Lectric Shave unscented, and went there. Unfortunately, they are sold out. Is there any unscented pre-shave, liquid or otherwise, left on the market? Or should I just look for a non-smelly light oil, like sewing machine oil?

Thanks for your website - it's very helpful.

(end of pasted August 17 posting)

I just purchased 12 bottles from http://electricshavershop.com/

Telephone

703-820-2811

1-800-233-4429

Postal address

5807 Leesburg Pike Falls Chruch, VA 22041

Electronic mail

General Information/Customer Support: support@electricshavershop.com

Price was reasonable, discounts for quantity and shipping was under $7.

Thanks for the tip, Paul.

From: "Bob McLeavy" <mcleavy@attglobal.net>

Date: Tuesday, September 14, 2004 11:41 AM

Mr. Steel Beard -

I started to replace the batteries in my faithful Norelco 5885 XL and discovered that the shaver is held together by more than the visible screw near the bottom. It appears that there may be something under the two rubber thumb grips. Not wanting to damage or disfigure the razor, I put it back together and continued to shave using 110V. How do I can access to the batteries on this model?

Thanks...

Bob McLeavy

Thanks for your note, Bob.  Have you checked under the slide up trimmer?  If I recall correctly, there is another screw which is exposed when you slide up the sideburn trimmer.  There is additional parts inside which need to be removed.  I hope you have soldering skills and above all, MAKE SURE THE BATTERIES ARE COMPLETELY DISCHARGED before you unplug the circuit boards from each other.  Otherwise, you can really screw up the circuitry and the shaver will not work at all.  I should know,  I screwed up a rechargeable shaver trying to replace the batteries myself.  I hope this helps.

From: Michael B. Sedgwick

Date: Monday, September 13, 2004 1:37 PM

Hi Mr. S.

I have an electric razor I have been using for 40 years or so. It is called an Abacrombe 60, purchased from Abacrombe and Fitch, was made in Austria and absolutely has the most powerful motor of any shaver ever made. Consequently it gives the best shave ever. I have tried over the years to replace it with the latest and greatest new electric razor and nothing matches up. My local shaver shop in Santa Monica has informed me that it can no longer get blades or screens. Can anyone help me?

Thanks, Mike

Thanks for  your inquiry, Mike.  I'm guessing because this shaver was made in Austria that it was made by Payer.  Here is a Payer web site from New Zealand which shows several (but all) models they make.  It's http://www.payer.co.nz/index.html  Of course, anyone who can help Mike in his quest for foils and cutter blocks for his Abacrombe 60 please reply.  I hope this helps.

POSTSCRIPT DATED SEPT. 19:  Leo Sigman informed me of this URL which has Abercrombie shaver foils:  http://www.shavers.com/merchant2/merchant.mvc?Screen=CTGY&Category_Code=spaf   I guess it does help on the search if Abercrombie is spelled correctly.  I've already informed Mike.  Thanks, Leo.

From: "Beauregard, Christian"

Date: Monday, September 06, 2004 5:09 PM

Re: Remington pre-shave lotion. Its available at Mercury Shaver Centre for $5.50.

Christian Beauregard

Thanks for the tip, Christian.

From: Nick Hand

Date: Sunday, September 05, 2004 10:22 PM

Hi Gary

Just wanted to share my brief experience with the new Braun Activator shaver. For the past 2 years I have been using a Philishave Sensotec initially with great results, but the last 12 months have had problems with neck irritation and in-grown hairs. Even a replacement set of blades didn't seem to help. As has been said in this forum many times, I guess some people are rotary guys, and some prefer foils - I think I fit into the latter category, which is a pity, because the Sensotec is a nice shaver.

Any way, I started using my old Braun Flex XP's a couple of months ago, and even briefly went back to a blade and cream. The XP is too slow, and the blade cut my neck to shreds, so on a whim I purchased the top of the range Activator in a local department store for about $100 off the usual retail price. I never did try the Braun Synchro because I didn't like the notion I couldn't wash the thing under the tap, but the new foil pattern of the Activator piqued my interest.

It's been a week now, and I have to say I'm impressed. The motor speed is good, and the shave is quite quick and very close - closer than other Brauns I have used, and probably as close as the Sensotec and Panasonics I have used over the years. The foil design really does seem to pick up those tricky neck hairs. Being a bit of a gadget freak (did someone say iPod Mini?) I like the look of shaver and the electronics too, which is good.

The best bit? No neck irriatation so far. I have actually grown fond of the cleaning mechanism as well which does leave the shaver cleaner than I could ever get it, and saves me a couple of minutes in the morning (I use the cleaner every couple of days as I shave with a shaving oil which tends to clog up the cutters after a while - a quick brush on the off days is adequate).

All in all, a very good shaver even if it was a little pricey. The only concern I have for the moment is how I'll go cleaning it during my week long business trips. A note for the Braun boffins for future models; the ability to wash the shaver under the tap AS WELL as have the option to use the cleaning base would be good. Because of that flaw, only 4 out of 5 stars. Gary I'll keep you posted as I use it more.

Cheers

Nick Hand

Chief Surgeon

kwp! Advertising

6 Solomon Street

Adelaide SA 5000

Thanks for your review comparing your Braun Activator shaver with your Philishave Sensotec (aka Norelco Spectra) shaver.  I'll be awaiting your additional comments.

From: "Barry Pascal"

Date: Friday, September 03, 2004 3:18 PM

Over the past 20 years, I've used Remington and Braun foil shavers and a Norelco rotary. Never liked the rotary (just didn't work for me, I guess), and I thought the Braun (single foil) took too long and never gave me a really close shave. Remington dual-foil shavers have been my choice, but when the battery died I bought a new Remington MS2-300. It didn't shave as close as my 7-year-old one, and seemed plasticy and cheaply made. So I returned it and went shopping again.

I was going to try a Panasonic, but the reports of battery trouble and poor service make it seem less desireable.

In Walgreens I found the Wahl Lift'n Wash shaver (model 7056) and wow, this is the best shaver I've ever used. Very close shave, no irritation, quiet, solidly built, gets all those neck hairs, charge lasts a long time, and I can wash it out in water. Has a dual foil and a slotted cutter bar. And it was on sale and I only paid $30 US! It seems the equal to a $80 Braun. I never heard of Wahl until I found this website. Why don't these guys advertise?

By the way, I like the Remington pre-shave lotion - makes for a smoother shave than the powder sticks or any other lotion I've tried.

B Pascal

Kansas, USA

Thanks for your note endorsing the Wahl 7056 Lift 'n Wash shaver and Remington's pre-shave lotion.  So Remington offers a pre-shave lotion again.  I should look into it.  I've known about Wahl for several years as they are famous for their hair clippers.  They've been offering shavers for a few years now and the Lift 'n Wash line has been endorsed by a lot of users.  That line is made by an OEM manufacturer for Wahl and is also available elsewhere around the world by other shaver companies such as Sunbeam of Australia (not affiliated with Sunbeam USA) and I thought I saw some sold under the Grundig name.  I hope this helps.

From: Johan Sandström

Date: Tuesday, August 31, 2004 7:55 PM

I have an "old" Braun 5506 that need new batteries. I've looked inside and there are two AA's without any significant brand. Now for my question: Is it possible to use other, similar, batteries instead of Braun originals?

thanks,

Johan

Thanks for your question, Johan.  As long as the AA's are of the same specifications , they should work.  As, for example, what I found at http://batteryspace.com/index.asp?PageAction=VIEWPROD&ProdID=940  I hope this helps.

From: "Sajith"

Date: Monday, August 30, 2004 6:47 PM

hi

my husband has been using his electric shaver for 3-4 years he bought it from Japan

Model: National ES 7007

I think it can also be said Panasonic ES7007

Recently its battery has gone down and doesnot last him for one shave

I would like to know if replacable batteries are available on this model

I tried searching the whole internet but no use

I think they have upgraded the model to ES 7008 or Es 7006 as ES 7007 can't be found anymore

Still I cant find information on where to get Es 7008 or 7006 replacable batteries

Please advice where I can get some information and cost of new batteries

I am in Newzealand at the moment

Sajitha

Thanks for your note, Sajitha.  Yes, Panasonic and National are one and the same.  Unfortunately, I can't find a source for replacement shaver batteries for Panasonic/National shavers.  I did find a battery distributor, http://www.master-instruments.com.au which serves the Australia and New Zealand markets.  But the only shaver batteries they offered through their web site was for some Philishave models.  Have you contacted Panasonic of New Zealand yet?  I hope their customer service is better than in the USA, but the URL for Panasonic of New Zealand is http://www.panasonic.co.nz   I hope this helps.

From: "Mark Fletcher"

Date: Saturday, August 28, 2004 10:16 PM

With respect to the recent note by Max on Braun synchro fluid. I hope he is not confusing silicon (silly-con) with silicone (silly-cone). Where one (silicon) is quartz or sand and would be rather abrasive (even in colloidal suspension which would make the fluid cloudy looking) while the other (silicone) is often an oil which is used as a lubricant. Silicone oil can be purchased at a hobby shop in various weights (just like automobile) oil and I would think a drop or two of a medium weight silicone oil would indeed ad some lubricant property to the homemade fluid.

thanks,

Mark

Thanks for the tip, Mark.

From: "Beauregard, Christian"

Date: Friday, August 27, 2004 12:23 PM

Regarding Mel Manly's comments on his Braun 3612, I believe that this shaver is part of the Interface single head line. I think that Interface shavers are wrongly overlooked by consumers. I own one and having tried (and returned) the Braun Synchro I can tell you that, for my type of beard (dense and hard with sensitive skin) the Interface is the better shaver. For all its technological prowesses, the Synchro is a step backward in term of closeness and confort.

Christian Beauregard

Thanks for your note comparing the Braun Interface with the Braun Syncro shavers, Christian.

From: Mel Manly

Date: Thursday, August 26, 2004 9:47 AM

As I write this, I’m holding in my hand a Braun 3612 shaver. It cost about $30.00 on-sale at my local Walgreen’s. This combination razor gives you the option of shaving with a foil head only or with combination of foil and a slotted cutter bar. Not a bad idea. I can shave indefinitely with a foil only, needing to shave once a day to prevent the stubble from getting too long. But once the beard reaches a certain length, nothing will replace a slotted cutter. With the Braun 3612, you have both. The idea is so practical, I expect the principle to spread to the popular two- headed foil plus slotted cutter shavers. Why run a slotted blade when not needed? This simply wastes battery power and is a unnecessary source of skin irritation. Turn off what you don’t need. The Braun 3612 is an all-around good job having nickel hydride batteries, and recharges in an hour. I’m tempted to switch to this razor for primary use from my Wahl Type 39.0. However, the Wahl is so quiet and smooth, I just can’t bring myself to give it up. Wahl has long built professional clippers known all over the world.

Mel Manly

Thanks for your note Mel endorsing your Braun 3612 shaver.  I found myself using two shavers.  My usual everyday shaver is a corded Philishave Quadra (which I got for its easy cleaning) but when I had to replace my rechargeable shaver, I got a refurb Philishave Sensotec (aka Norelco Spectra) shaver and I got spoiled by it.  Now I use the corded Quadra shaver for everyday use and the rechargeable Sensotec for when I have longer whiskers or before going out.  So if there is something you like about your Wahl, keep using it occasionally with your Braun, if they are both rechargeable models, having them share you face will increase the battery life of both shavers.  I hope this helps. 

From: "Mark Diamond"

Date: Wednesday, August 25, 2004 8:58 AM

Is there any need to replace the foil on a five-year-old Panasonic Linear 8003 if it's never touched anything but my face and has no visible dents, scratches or other visible damage? In other words, do these things degenerate over time with regular friction of blade and beard? I have a very light beard and sensitive face.

Also, would my fully refurbished (new cutter and batteries) five-year old 8003 have more integrity than a new 8017? Would it have been better made and of better-quality parts than the new model?

Also, does the 30 degree cutting angle of the pivot-head Panasonic 8092 make a difference over the 8017?

- Mark

Thanks for your new questions, Mark.  Foils do wear out and I understand they should be replaced every six months. The cutters can be replaced every two years.  Yes, they do dull over time. As for the two models you mentioned, the ES8003 does seem to be a solid shaver.  I like the ergonomic shape of the ES8017.  Looking at the mini-poll results on my web site, the pivoting ProCurve/Lamdash seems to tie with the regular Panasonic Linear line and more users think the ProCurve/Lamdash is worse, but only four people as I write this thought so that is not a good sample when only 14 people total said that a Panasonic shaver was the worst shaver.  Eight people each liked either the Panasonic ProCurve/Lamdash or the Linear Drive as the best shaver.  So I  don't think it makes much of a difference.  You can also check out the Electric Razor Rap message board linked elsewhere here for other opinions.  I hope this helps.

From: "Mark Diamond"

Date: Saturday, August 21, 2004 9:59 PM

REBLADE OR REPLACE?

Can't make this decision without some further input. I've enjoyed my Panasonic Linear 8003 for almost five years now, but the charge time is lessening (three to four shaves) and it's time for another cutter replacement, as my neck is suddenly getting irritated. Can't decide whether to replace the blade at a cost of about $30, or to just get a new 8097 for $80. I don't use it wet but rinse it with water. Also, I need a straight foil (as opposed to rotary) to shave right up to the bottom of my goatee.

Any thoughts?

Mark

Thanks for your question, Mark.  I would first ask a shaver repair shop how much it would cost to replace the batteries on the shaver.  If the estimated repair bill is more than $50 or is close to that amount, it seems obvious that the choice is to get the new Panasonic 8097 shaver.  I hope this helps.

From: "Max"

Date:  Saturday, August 21, 2004 10:19 AM

Subject: synchro cleaning fluid

Sorry if I am duplicating any info in your already massive page.

I found out that Braun uses a bit of silicon in it's synchro cleaning fluid for lube purposes. So if you are duplicating the fluid with something like 40-50% denatured alcohol and the balance in water and a couple of drops of essential oil of lemon, then it might be a good thing to also add a bit of silicon. There is a product sold internationally at health food stores known as silicia, a colloidal suspension of silicon, that would do just that. Think it's made in europe. It is great for taking internally and topically for the benefit of skin, nails, hair etc. so it is safe to use.

I did this for a while but am quite over the denatured alcohol altogether because for sensitive skin it can be aggravating. Now I just use almost all filtered water with a bit of silicon and about 1/4 teasoon of borax. It is antibacterial and cleansing without suds (perfect) and does no harm to the skin tissue, whereas I believe that repeated exposure of alcohol on the dermis is dubious and not healthy. (see books by Dr. Hulda Clark for example, for more info on how using borax is better than using a lot of commonly used-household toxic chemicals). It doesn't dry as well as alcohol of course so it is best to pull the shaver out sometime after it has completed its cycle, shake out any residual water and leave it to dry for next time.

I have nothing to do with the mfrs of silicea or borax!

As far as I know the new activator is lift n cut so it is more likely to aggravate sensitive skin. lifting the hair and then cutting and dropping it back in to the pore is just asking for the hair to get ingrown. The best non irritating shave in Braun is still the synchro... shinier and more expensive does not necesarily mean progress!

cheers

Max

Thanks for the info, Max.

From: "Marco Gottini"

Date: Friday, August 20, 2004 6:55 AM

Dear Mr. Steel Beard,

my Panasonic ER200 beard trimmer doesn't work anymore. I'd like to open it to investigate the problem but i really cannot do it.

do you know how to open it?

many thanx

Marco

Thanks for your question, Marco.  Unfortunately, I do not have access to service data for your Panasonic ER200 trimmer.  Have you tried contacting Panasonic asking for service data for your trimmer?  Based on your E-mail address, I believe you're in Italy and the Panasonic of Italy URL is http://www.panasonic.it  I hope their customer service department is better than the Panasonic customer service department in the USA as I've received several horror stories on trying to get support from Panasonic about shaver problems in the USA.  I hope this helps.

From: Gleason, Mark E. CIV NAVAIR 11.4

Sent: Thursday, August 19, 2004 11:33 AM

Has anyone tested the new MACH 3 vibrating razor blades? I realize this page is focused on electric razors, but these new MACH 3 blades are the first attempt to merge the technology behind traditional blades and electric blades. An electric razor is pretty much just some type of blade with a power source, so the new MACH 3 is much like an electric razor. I would be very interested in hearing form anyone that has tried out the new MACH blades. - MG

Thanks for your inquiry, Mark.  The Gillette Mach 3 vibrating razor is not a new idea.  Check out the two 'electric razors' when you scroll down at http://mywebpages.comcast.net/steelbeard1/apparat.htm to see what I mean.  I haven't read any comments myself but if anyone can tell their experience with this razor, please reply to me so I can post it here.  I hope this helps.

From: "J.Thomas Logan"

Date: Tuesday, August 17, 2004 12:37 PM

I read about Shavers.com selling cases of discontinued Williams Lectric Shave unscented, and went there. Unfortunately, they are sold out. Is there any unscented pre-shave, liquid or otherwise, left on the market? Or should I just look for a non-smelly light oil, like sewing machine oil?

Thanks for your website - it's very helpful.

JTL

Thanks for your note, JTL.  I recall a recent letter from someone who liked the now-discontinued Williams Lectric Shave Frost Lime who found it in dollar stores in California.  Other ideas I thought of include retailers which specialize in selling discontinued or overstock products.  Two such chains are Big Lots at http://www.biglots.com and Odd Job/Mazel's at http://www.oddjobstores.com  The Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi has threads which talk about hard of obtain products and alternate products to use.  I hope this helps.

From: "Mohammad Zuhair"

Date: Thursday, August 12, 2004 4:24 PM

Hi there,

Just got a Philishave 6889, for just US$52, special price. My first electric razor. I'm 20 and have really sensitive skin. I shave once a week only! using a Gillete Mach3, very nice esp. when using the Gel. But I'm having the same problem as one other person here, with a bruised red neck when using this thing, and I want to know the right way to use it, the booklet says circular and straight movements, but its not right, there must be a better way and also I want to get some of these Preshave items like the Powderstick, what is it and anyhting else i can use to help my shave?

Also it takes alot of time to get all the hairs off, when i first used it I had to use my razor to complete the job!!!

Thanks a million, a very useful site.

TechZ

from Bahrain (in the Middle East)

Thanks for your note, TechZ.  Your Philishave HQ6889 is a Quadra shaver with holes and slots.  The Quadra models are great for those who shaver everyday.  But for those who skip a day, the holes make it harder to shave longer whiskers.  The powder stick you mention does help in getting a more comfortable shave by allow you to get a good shave with fewer strokes and the fewer the strokes, the less irritation.  Remember that with any new shaving method to allow about a month for your face to becoem accustomed to the shaver.  On the 'circular and straight movements', I would suggest circular movement when the whiskers are straight up or growing in different directions.  The straight movement would be for whiskers growing in one direction and that would be against the grain so the whiskers stand up when you cut them.  The worst thing to do with flat whiskers is to shave them with a point which can happen if you shave a flattened whisker still lying on your skin.  If that happens, the whisker can re-enter the skin causing an ingrown whisker.  I hope this advice helps.

From: "pierre abc"

Date: Thursday, August 12, 2004 4:14 AM

I'd like to get your thoughts on what is the most comfortable shaver. My skin is quite sensitive to ingrowns.

I'm not after an extremly close shave either. I have tried a few electrics in the past. I had a remington triple foil style and that caused irritation and left too much hair behind. I'm now using a norelco reflex action plus. Interms of ingrowns its better, quite decent, but I'd like to know if there is even better.

Any ideas? Perhaps my next shaver shouldn't be a norelco model because of the 'lift and cut' action? What do you think of wet electric shavers?

Thanks for your note, Pierre.  I think your Norelco ReflexPlus shaver is a good choice.  For those who are prone to ingrown whiskers, I would only recommend shavers with slotted heads as opposed to shavers with holes (such as the Remington Triple Foil you tried) or holes and slots.  Your ReflexPlus model is all-slotted heads.  I can see your concern about the Lift & Cut shavers causing ingrown whiskers.  One idea I would eventually try when you get ready to replace the heads on your Norelco shaver is to cut the lifters on the old cutters.  Then find out how your face is when shaving without the lifters.  Info on removing the lifters on Philishave/Norelco Lift & Cut shavers are at http://www.koshershaver.org which caters to traditional Jews who feel uneasy about the Lift and Cut heads nicking whiskers before cutting them off.  Traditional Jews are supposed to use scissors or scissor-like devices (such as regular electric shavers) to cut beards.  Blade razors are not allowed.  Wet electric shavers are mainly for those who want to keep the wet shaving experience in going electric.  Using shaving gels or foam with wet electric shavers do help in getting a comfortable shave.  I always shave dry myself.  When humid weather requires use of a pre-shave I use the Remington FaceSaver dry powder stick which helps me get a comfortable shave and make the shaver glide on my face better.  I hope this helps.

From: Aamir Hassan

Date: Wednesday, August 11, 2004 2:11 PM

Hello,

I hope you can answer my question. I recently bought a Wahl battery rechargeable beard trimmer. I used the trimmer directly on my beard, meaning metal on face contact. After about three times of use, I have noticed that there are areas of my beard in which facial hair has lessened. Something similar to a green backyard in which there are patches in which grass does not grow. I have stopped using the trimmer directly on my face but will my beard grow fully as it did before? How long will it take?

Chris

Thanks for your note, Chris.  With my own beard, I've had problems with shedding whiskers.  But the shedding on my beard is even so I have no obvious bald spot.  With my beard trimmer (a Philishave), I always use the adjustable guard for the beard length I want and take the guard off only for shaping and fine beard cutting above my upper lip.  Have you asked the beard mavens at The Beard Board at http://pub83.ezboard.com/bjefffsbeardboard yet?  That's what I suggest doing.  I hope this helps.

From: "Fernando Yanez"

Date: Wednesday, August 11, 2004 11:45 AM

I'm currently trying to buy a screen for my Remmington. There's a website for the U.S. and Canada, but unfortunately they don't deliver to Europe, in particular Spain.

How can I go about buying this spare part? I've written to them twice, but they have not been very helpful.

I'd appreciate any help.

Thanks,

Fernando

Muchas gracias for your note, Fernando.  If I knew which model Remington you're asking about and which model replacement foil you need, I can help you better.  Remington does not necessarily offer every model in all areas where they market shavers.  Am I assuming that you tried contacting their Spanish office which is Silver Sanz S.A., Juan de la Cierva, 15, E-08960 Sant Just Desvern, Barcelona, Spain with the phone number +34 (0) 3 473 90 85 and the fax number +34 (0) 3 473 63 42 without success?  I got that info from the Remington web site.  As for Spanish shops which offer Remington shaver accessories and supplies, I seem to be having the same problem you're having in finding sources for them.  I tried the search engines using the keywords "Remington" + "afeitadora" (which I believe is Spanish for 'shaver') + "España" without success.  I would suggest calling or faxing the above office in Barcelona.  Espero que esto ayude.  (I hope this helps.)

From: "Spencer Goland"

To: <steelbeard1@comcast.net>

Sent: Tuesday, August 10, 2004 9:38 AM

Subject: TELL MR. STEEL BEARD

DEAR MR. STEEL BEARD,

I VISITED AND APPRECIATED YOUR WEBSITE. I WOULD LIKE TO BUY MY BROTHER THE "BEST" ELECTRIC SHAVER POSSIBLE. HOWEVER, I DO NOT KNOW MUCH ABOUT THEM ANY YOUR 11/5/03 POLL SHOWS SEVERAL OF THE "BEST" WERE ALSO CONSIDERED THE "WORST" BY A SIMILAR NUMBER OF PEOPLE. PLEASE ADVISE YOUR COMMENTS, AND THANK YOU

Spencer K. Goland

Thanks for your note, Spencer.  The number of people replying is just as important if not more important compared to the rankings.  In the 'best' area, the Philishave/Norelco Sensotec/Spectra is #1 with 40 votes followed closely behind by the Braun Syncro at 38 votes as I write this.  In the 'worst' area, the Braun Syncro was worst with 21 votes.  The Philishave/Norelco Sensotec/Spectra was fourth worst with only eight votes.  With fewer worst votes, I would pick the Philishave/Norelco Sensotec/Spectra shaver.  I use it myself and I would rank it the best.  It's called the Norelco Spectra in the USA and the Philishave Sensotec outside the USA.  I hope this helps.

From: "Ibanezdude"

Date: Wednesday, August 04, 2004 3:56 PM

I'm 15 and a every other day shaver now and just bought my first "nice" shaver. I was curious of what you think of this shaver. Its a Remington Titanium R950. It feels pretty nice and not much irritation on the neckline, but I've only used this one a few times so far.

Thanks for your question.  The Remington R950 Titanium MicroFlex shaver is a triple-headed rotary shaver with two rows of cutters for each head.  This shaver has all slotted heads and does not lift whiskers before cutting because that is a patented exclusive to rival Philishave/Norelco shavers.  Looking at the compiled mini-poll results which I maintain, that Remington product line is in the middle of the pack for the "best shaver" section and only one person chose it as the worst shaver so that is a good sign.  I hope this helps.

From: Terry

Date: Tuesday, August 03, 2004 7:31 PM

good morning. I wonder if you can help me to obtain replacement parts for myquadra action hq 6890 my email address is terryisNOSPAM@tiscali.es

Thank you for your enquiry, Terry.  I've been avoiding posting E-mail addresses because of concerns about unwanted E-mail. If anyone wants to reply to Terry via E-mail, remove the NOSPAM from his E-mail address which I inserted.  Now for my reply, Terry.  I noticed that you're from Spain so the first place to contact is Philips of Spain at http://www.philips.es .  Go to the "Productos de Consumo" section then go to the "Belleza y Hogar" section then the "Para él" section.  Click on "Contacto".  You can then ask Philips where the nearest place to obtain the parts you need for your Philishave HQ6890 shaver is.  Espero que esto ayude.  (I hope this helps.)

From: Philip Sternklar

Date: Saturday, July 31, 2004 2:26 PM

Well, the final testing is done. I got my Panasonic back after 8 weeks. The Panasonic does better above the jaw line and the rotaries do better below. The Spectra had less irritation than the Cool Skin but did not shave as close. The Activator shaved as close as the Panasonic (perhaps slightly closer) without irritation but I did not like the cleaning unit; it’s much easier to just rinse the shaver under water. I sent the Cool Skin back to Norelco today and will stick with the Panasonic. However, I do not recommend and will not purchase a Panasonic again due to their horrible customer service. I would recommend the Cool Skin as it had the best combination of shave and maintenance. I know this was long, but hopefully helpful. Thanks for a great site.

-Phil

You're welcome, Phil and thanks for the update.

From: "ZMT"

Sent: Monday, July 26, 2004 6:33 AM

I have a question about foil in Syncro and Activator

I have been using my Syncro for almost 2 years and now it is time to change foil and razor and I thinking about using foil and razor from Activator to get the> advantage of this machine in my Syncro (2 in 1) :D

would it work correctly ??

I had a look at both parts it looks the same but... you never know so I am asking

thanks in advance for replies :D

zmt

You're welcome, ZMT and thanks for your note.  This question has been asked in the Electric Razor Rap message board.  I believe you asked the question and Jim Elliott confirmed that the foils for the Braun Syncro and Activator shavers are not interchangeable as I'm sure you know by now as I saw your reply to Jim.  Thanks for asking me as well.

From: Philip Sternklar

Date: Friday, July 23, 2004 9:05 PM

In reply to Chris, the ES8092 and ES8095 differ in color and price only. No other difference per Panasonic.

-Phil

Thanks for the info, Phil.

From: Chris Cordera

Date: Tuesday, July 20, 2004 12:31 PM

Hi Gary

I wonder if any of your Panasonic ES8095 users can help me out. I am interested in purchasing either the ES8092 or ES8095 both offered by Amazon with the latter $35 more. From looking at the descriptions, I cannot tell what is different between the two other than color which would seem to not justify that much of a price difference. I am guessing that possibly the ES8095 can work in corded mode and wonder if anyone can confirm this?

Neither Amazon nor Panasonic could tell me the difference between the 2.with both referring me to the other to answer my questions. I have to say that while they seem to make great products Panasonic’s web site and customer phone support are very inadequate.

Thanks for your help and for maintaining this very helpful site!

You're welcome and thanks for your request to users of the Panasonic shavers listed above to help you out, Chris.  Have you also asked in Jim Elliott's Electric Razor Rap message board as well?  I hope this helps.

From: Mel Manly

Sent: Tuesday, July 20, 2004 2:07 AM

Shopping at Wal-Mart, noticed a small electric razor made in China with brand name of Shave Man for $4.97. Bought one on impulse for evaluation.. Found an excellent foil razor ever bit an good as one costing several times as much. Provides a close, comfortable and quick shave. Has a built-in trimmer and is easily cleaned. This shaver is no toy but rather is an excellent buy. Uses 2 AA pen cells (included) that have provided a dozen shaves and still going strong. Makes a perfect gift to introduce someone to electric shaving. I plan to buy a half dozen for Christmas. .Incidentally, my primary shaver is a Wald with 3 heads, 2 foil and 1 center slotted bar for the long hairs. A relatively quite shaver that provides a fine shave for me. They don't make a better razor than the Wald and also the price is right.

Mel Manly

Thanks for telling us about the ShaveMan battery shaver, Mel.  I took a look at it in the nearby Wal-Mart.  It's a cute shaver with an ergonomic body.  Wal-Mart stocks it alongside the blade razors and is not found alongside electric shavers.  Yes, it's a nice impulse item and reminds me of a similar cheap shaver I bought at a dollar store a few months back.  ShaveMan is on the Internet at http://www.shaveman.com

.

From: Philip Sternklar

Date: Tuesday, July 13, 2004 7:25 PM

Forward from Mr. Steel Beard:  Mr. Sternklar originally posted this message in the Electric Razor Rap and he requested that it be posted here.

Well,

I've been on the quest for the "perfect" shaver. My Panasonic ES8092 has been in the shop now for 7 weeks with a back-ordered "power module". Panasonic will not give me a firm date for repair. However, this has given me an opportunity to try new shavers.

I started out with the Norelco 8894. It gave me an "ok" shave. No irritation but trouble below the jaw line. It took 5 or so mins. to shave. Clean up was more difficult than with the Panasonic. After 3 weeks I sent it back to Norelco. I got a refund check in just a week!

Next was the Activator. I thought my face would do better with a foil having liked the Panasonic in the past. The Activator's shave was good on the cheeks but miserable around the Adam's apple. The cleaning stand looked cool but was loud. When traveling it was difficult to clean. I felt the foil would tear easily. I sent it back today after 3 weeks.

Now I'm using the Norelco 7775 for just one day. The shave was FAST. I am having more irritation than with any of the other shavers but the shave closeness is good. Clean up is simple. I have used only the lotion. I plan on trying Lectric Shave Ultra for a dry shave and shaving cream for a wet shave.

Overall I think I like the Panasonic the best so far but the Cool Skin may beat it out after the adjustment period. Having said that (caution rant ahead!) I would NEVER purchase a Panasonic product again. 7+ weeks for a warranty repair with no end in site. I have spoken with the customer service department and supervisors. The make promises of delivery dates and nothing happens. They promise call backs and follow-up and nothing happens. I strongly advise all to avoid Panasonic as their customer service is non-existent (end of rant!).

I will post my Cool Skin experience after a few more shaves. Thanks for a great, informative site!

-Phil

You're welcome, Phil and thanks for posting you experience with the different Braun, Panasonic/National and Philishave/Norelco shavers.  I wish Panasonic in the USA had better customer service as well.  I'll be looking forward to your review of your Norelco (Philishave) Cool Skin 7775X shaver.

From: Dean Polvi

Date: Sunday, July 11, 2004 3:52 PM

Braun 5314 razor

Does anyone know how to open the above razor? The battery has died and I would like to replace it myself but I can't figure how to get it open. Braun or the local dealer will not hand out any clues. The dealer wants $45 for something that would cost $6 to do myself.

Thanks,

Dean Polvi

Thanks for your enquiry, Dean.  I found the service manual on line at http://63.230.9.155/braun/Srv_Man/SHAVER/5466.pdf  I hope this helps.

From: kenbon

Date: Tuesday, July 06, 2004 9:09 PM

MY HUSBAND JUST LOVES WILLIAMS LECTRIC SHAVE FROST LIME AND WE DON'T SEEM TO BEABLE TO FIND IT.

I WOULD REALLY LIKE TO FIND SOME AND SURPRISE HIM WITH IT.

I WONDER IF YOU WOULD KNOW WHERE I MIGHT BUY SOME.

THANK YOU,

BONNIE LYNN

Thanks for your enquiry, Bonnie Lynn.  I contacted Combe Inc., the maker of Williams Lectric Shave and they E-mailed the following reply:

Thank you for contacting us regarding Williams® Lectric Shave® Frost Lime. This scent has been discontinued from our brand line. However, the following distributors have inventory remaining and you may wish to contact them so they can mail it to you.

B & S Distributors 877-950-4377

Edge Distributors 800-373-3726

The time you’ve taken to contact us certainly is appreciated.

Sincerely,

Tara N. Ruff

Senior Consultant - Consumer Resources

(end of pasted reply)  My thanks to Tara Ruff at Combe for the kind reply and I hope this helps, Bonnie Lynn.  Thanks again.

From: Dr. George

Date: Sunday, July 04, 2004 3:04 PM

Subject: NORELCO COOL SKIN RAZOR

JUST WANTED TO SHARE MY EXPERIENCE WITH THE READERS. I PURCHASED A NORELCO COOL SKIN 7775X ELECTRC RAZOR AND AM ENJOYING THE BEST SHAVE OF MY LIFE. THANKS TO YOUR WEB SITE I STARTED USING SHAVING CREAM INSTEAD OF THE NIVEA LOTION OR GEL THAT IS SUGGESTED. NOT ONLY IS CHEAPER BUT ALSO WORKS MUCH BETTER. IT INDEED GIVES ME A SHAVE AS CLOSE AS A BLADE BUT WITH GREATER COMFORT.

DR. GEORGE

Thanks for your note endorsing your Norelco Cool Skin 7775X (aka Philishave Cool Skin HQ7775) shaver.

From: Leo

Date: Saturday, July 03, 2004 7:44 AM

Hello,

my name is Leo and I bought a philishave HQ6844 in the US, and now I moved to Germany, and I was wondering if there is a problem. I mean, I would need an adaptor in order to be able to plug it in the sockets here, but I was also wondering if I would need an electric transformer or if the shaver itself has one built in. Because in the US, the electric current is 110 and here its 220.

Thank you very much,

Leo

Thanks for your note, Leo.  The Philishave HQ6844 has automatic voltage adaptation so all you need is the right plug.  No outside transformer is needed.  I hope this helps.

From: D.Delves"

Date: Friday, July 02, 2004 11:18 AM

Subject: A Question re Philips Philishave 5850

For a Philips Philishave 5850, I have replaced the old rechargeable batteries with new generic ones, but of a somewhat lower capacity (700 mAh instaed of 900 mAh). The shaver works OK but the red/green LED charge indicators no longer lights up. Is this perhaps because the voltage may be slightly different from 2.4 V? I'd like to restore it if possible.

This shaver is probably 5 or 6 years old, and quite a nice model. I picked it up at a charity White Elephant stall for 6 dollars to try it. It still worked OK but the accumulator was on the way out, as it charged up finally but only enough for a couple of shaves. The indicator LEDs worked though.

It would have cost $50 to send to Philips for servicing ($25 battery, $25 time) to change the rechargeable battery, so I bought the most similar available $10 batteries without hunting high and low (which are 700 mAh instead of 900 mAh). A little repair shop soldered them in for me. It may be that they are NiCd and not NiMH.

The shaver works fine but the red/green LED charge indicators no longer light up at all. I thought it might be because the voltage may be slightly different from 2.4 V, but they don't light on mains charging either.

It may be that the repair man disconnected them inadvertently or forgot to reconnect them or (more likely?) that he blew them in soldering the batteries in. Or perhaps you wouldn't expect them to last more than 5 years anyway. I'll have to go back and see him when I have time.

I just thought someone might have some relevant experience of the properties and performance of these diodes. They are useful as charging indicators for fully charged.

Yes, I'd be glad to hear anything on the subject from you when you have time.

Thank you.

Thanks for your enquiry, Mr. Delves.  Usually, even-numbered Philishave/Norelco models use NiMH cells and the odd-numbered models use NiCads.  The power module is designed for one, but not the other.  The battery pack as well as the power module clearly says which type of battery pack to use.  Using the wrong type can damage the shaver.  I just tried my hand at trying to replace the NiCads on my eight-year-old Philishave HQ5865 shaver.  I researched the battery type to make sure I got the right one.  The soldering part came out fine, but I screwed up on the reassembly.  To make a long story short I damaged the power module so the motor stopped running.  So I ordered a new (actually a refurbished) Philishave Sensotec HQ8894.  Yes, it's the James Bond model used in the movie "Die Another Day".  I talked about my experience in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1085848574  Of course, if readers this this forum have something to add to this, please reply.  I hope this helps.

From: "Michael Poole"

Date: Sunday, June 27, 2004 11:29 PM

I have a Philishave 5806, now some 18 months old, and the shave I get from it beats that its German predecessor gave me into a cocked hat. However, it doesn't look as if I'm going to get the 20-year life I got out of the German unit, as the battery dies on me (I only replaced the German unit's NiCd battery once in all that time). The first battery in the 5806 dropped to less than half its original capacity (estimated from running time), quite suddenly, at about 4 months from new. Philips replaced it under warranty (they also replaced the motor for some reason, although the shaver seemed to run perfectly well). The new battery is now doing the same, only some 8 months out from replacement, and of course the shaver is now out of warranty. Replacing a soldered-in battery is a trivial operation, but should I really have to do it every 6 months or so? Is there a known battery problem with this model? As I suspected (and have just confirmed) that it's an NiMH cell, I have been doing my best not to overcharge it (Philips say to take the shaver off charge as soon as the light starts flashing, about 1 hour).

You don't get the same memory problems as with a NiCd battery, but overcharging can easily ruin an NiMH one, and the handbook instruction suggests that Philips' charger may not shut off too well on completion of charging. Incidentally, since I am in Japan, I am charging the shaver from a 100V supply, but as it is rated for 100V to 240V operation, that should not be a problem.

All suggestions gratefully received.

Regards

Michael Poole

Thanks for your note, Michael.  In noticing the Philishave HQ5806 shaver, there is only one LED which indicates either charging or full charge.  I prefer a charge level indicator which shows how much of a charge there is left before you charge.  I thought that NiMH cells were more care-free than the NiCads I'm familiar with.  If you're using the shaver regularly and not storing it for a long time, I would see no problem.  If you are going to store it for a long time without using it, you should first completely discharge the shaver before storing it.  Otherwise, I'm stumped.  I hope others reading this has suggestions and you can always go to Jim Elliott's Electric Razor Rap message board (http://jimelliott.suddenlaunch2.com/index.cgi ) to try and get ideas from them.  I hope this helps.

From: Dr. Lawrence Falender

Date: Thursday, June 17, 2004 8:25 AM

I have switched back and forth from blade to electric for years. I have bought about every shaver out there. I switched from a razor a few years ago due to the fact that many times I needed to shave again at night for an evening out. Needless to say, the blade would destroy my face. My former shaver was the Braun SyncroShaver and currently I use the Remington Titanium MicroScreen. My problem: I can not get a close shave especially on my neck. I end up using the beard trimmer to shave my neck (years ago, I used a blade on my neck and a shaver for the rest of my face). Any suggestions on shavers, products or techniques is greatly appreciated.

Larry

Thanks for your note, Larry.  Foil shavers are notorious bad at shaving the neck area.  A new Braun model which is being introduced is called the Activator which has a unique foil pattern which is supposed to get more whiskers than before including neck whiskers.  Otherwise, shaver models which have slotted heads as opposed to holes, such as most rotary shavers, are better at shaving the neck area.  If most of the whiskers grow in a particular direction, try and shave against the grain to grab more whiskers.  Many pre-shave preparations say that they help whiskers stand up more so your electric shaver can do a better job.  I hope this helps.

From: "David Mulhern"

Date: Thursday, June 10, 2004 5:51 PM

Hi Gary.

Thanks as always for this great web page.

I have a couple of questions about the Norelco Advantage. First, by way of background, I should say that I have a heavy beard and sensitive skin. Both to quite an extreme degree. I normally shave with a Braun Syncro. I am fairly satisfied with it, but there's a part of me that would prefer a wet shaver, and also I get tired of the frequency with which I wear out the delicate Braun screens.

About a year ago I tried the Norelco Spectra. I was quite impressed with the ergonomics, the shave closeness, the features, the and the quiet motor. Unfortunately, no matter what I did, my neck simply could not tolerate the Spectra. After a month of using even the most feather-light touch with the shaver, my neck still looked like a tractor had been driving over it. Not good. So I went back to my irritation-free Braun.

I note that the Norelco Advantage does NOT use the Lift-and-Cut technology. I am wondering if that cutting system might be more suitable for my over-tender neck? Also, does the shaver REQUIRE one to use the self-dispensing Nivea Lotion, or can one splash on some other lather or gel in the shower instead of the Nivea?

Overall, would you think that the Advantage would work better for me than the Spectra? Any thoughts much appreciated. Again, thanks for the site.

David

You're welcome and thanks for your questions, David.  Actually, the Norelco Advantage and the successor Cool Skin models and well as the Philishave Cool Skin DO use the Lift & Cut heads.  The new 7000 series Cool Skin models use the Super Lift & Cut heads.  All the models use the Nivea lotion cartridges.  To save money, you can try canned shaving cream which Jim Elliott at the Electric Razor Rap suggests.  He likes using the less expensive Barbasol shaving cream.  Considering the problems you had with the Braun Syncro and Norelco Spectra (aka Philishave Sensotec) dry shavers, I believe the wet/dry Philishave/Norelco Cool Skin (formerly Advantage) would work better for you.  I hope this helps.

From: "Vega, Sharon"

Date: Thursday, June 10, 2004 1:05 PM

what is the best way to maintain a stubble beard? (the male in question prefers a wet shave.) also what product should be used when shaving and which type of razor, manual vs. electric wet/dry.

his skin is fair, and sensitive with full (heavyish) beard, prone to few bumps but not a lot).

thanks in advance for your help.

S

Thanks for your question, Sharon.  Because the man you're referring to prefers a wet shave, I'm stumped as to what to suggest.  All the stubble and beard trimmers I've seen cannot be used wet.  I'm thinking about using a wet/dry shaver, but with an extremely light touch.  You may want to ask your question at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi or the Beard Board at http://p075.ezboard.com/fjefffsbeardboardfrm1  I hope this helps.

From: David Barzilay Lord of the Rings

Date: Sunday, June 06, 2004 7:09 PM

Actually. I want to ASK Mr. Steelbeard if you have any info on replacing the rechargeable batteries in a Norelco 955RX?

Batteries are soldered in place.

Can I just buy new batteries (WHERE???) and make the replacement myself? Are you aware of instructions to do that?

Thank you

Thanks for your question, David.  Here's a 1997 Tell Mr. Steel Beard posting from Bob Roach in Canada.  His Philishave was similar to your Norelco:

Date: 10 Nov 97 21:41:08 -0500

Good news. The Philishave 925 battery surgery was a success! For anyone who's interested, the job's fairly easy and only about 10 C$. It does, however, take a little bit of skill with a soldering iron.

You'll need :

2 replacement Nicad AA cell's with solder tabs (Radio Shack #23-191)

A 'Torx' T9 screwdriver

Take the 4 torx screws out of the back and you can pretty much figure it out from there.

Make sure you get the battery polarities correct!

Also you'd be doing your local landfill and the groundwater a big favour by recycling or properly disposing of the old cells.

(end of pasted posting)

Of course, please check the nearby Radio Shack store for more current information about the replacement battery pack for your Norelco 955RX (aka Philishave HS955) shaver.  The first on-line battery source with the exact specs for your shaver I found is at http://www.interstatebatteries.com/Batteries/Products/Product_NIC0200.htm  I'm sure there are others you can find on line.  I hope this helps.

From: "Sol Myers"

Date: Thursday, June 03, 2004 1:29 AM

This is a response to Matt Ryan's posting of May 28, 2004. I have curly stiff beard hair and have had a problem in the past with ingrown hairs. I have found that rotary shavers generally made my ingrown hair problem worse, some moreso than others. I have also found that the old slotted head razor by Remington designed for ingrown hairs did not provide a close enough shave to be acceptable and also did not totally eliminate the ingrown hair problem. I am guessing this is true for the new model as well, although I have never tried it.

I am currently using and would recommend a Wahl Lift N Wash Shaver- 7055-500. I purchased mine at Walgreens for $50. There is also a $5 mail in rebate going on now.

I get an extremely close shave with no irritation whatsoever. I don't use any pre-shave solution or powder. I have not had one ingrown hair or any other irritation or red spots since using this razor. Moreover, the razor is washable; it is quiet for a foil razor; the charge lasts a long time (usually 13 days); and the trimmer works well. The first shave was bad, but my beard adjusted well by the second day and I got a great shave on the third day. If you buy it, I have the following comments: 1) don't press too hard, better to go over the same area two or three times gently; 2) if it misses any hairs on your neckline, gently swipe them against the grain with the long hair trimmer and then use the foils again one time on that area; and 3) shave after washing and drying your face or after showering. Good luck. If you try it, report back and let us know how the razor works for you.

Thanks for the tip, Sol.

From: "DUTTERA, SCOTT"

Date: Tuesday, June 01, 2004 2:36 PM

Hmmm...seems to me somebody could make a killing on a high quality electric shaver running on standard rechargeable batteries...I'd buy one.

Thanks for your new reply, Scott. You can always contact the shaver companies asking that they offer high-end shavers with removable batteries.

From: "Matthew Ryan"

Date: Friday, May 28, 2004 6:16 PM

Hi,

While I have never (Maybe once) recieved a truly smooth shave using a blade, I am hesitant to use an electric razor. My whiskers are often ingrown, they are corse and curly, and I am often left with irritated skin, razor bumps, and acne after using a blade. If I were to get an electric razor, what type would be best for me; a linear or rotary razor. I don't really care about comfort, all I want is a smooth shave and no more red bumps! Thanks.

Matt

Thanks for your note, Matt.  One problem I receive a lot from those with razor bump problems is from people who have problems with shavers which shave so close that their curly whiskers pierce the hair follicles causing razor bumps.  The solution would be to use a slotted-head shaver which shaves not too close.  Remington's model ES-1000 UltraSmooth Bump Control shaver is a good example.  I would love to endorse a Philishave/Norelco shaver, but they don't make a model without the Lift & Cut heads currently.  The most recent models made used the HQ2 Rota Action heads of which replacement heads are still available.  I don't know if the Electric Razor Rap message board thread about this subject is still current, but I'll give it to you anyway.  It's http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1049567244  I hope this helps.

From: Paul McMahon

Date: Friday, May 28, 2004 6:04 PM

Gary,

Thanks much for all of your help. Today I received a new 5861XL from Norelco to replace one of my two broken 5885XLs. The people that actually contacted me did so citing one of your emails. Unless you are with Norelco, It appears to me you got the attention I needed. I am very happy with the replacement shaver. It works well with the interoperable 5885XL adjustable head. As I said earlier, I liked the 5885XL shavers when they worked. I'm convinced that Norelco is a good company with high quality products. Getting their positive response was worth the time and energy. I will recommend them and your web site "TELL MR. STEEL BEARD" to others.

Are you with Norelco or do you send them information on a regular basis as a result of your hearing it on your website?

Thanks again!

V/r Paul McMahon

Thanks for the new reply and I was glad the Electric Shaver Page was of help. I've always known that the shaver companies are following the postings in the Electric Shaver Page. Of course, I'm not with Norelco. If I was, the name would have been changed to Philishave a long time ago.

From: Thakur Rishi

Date: Tuesday, May 25, 2004 10:48 AM

I recently purchased a Panasonic es8092 – I wanted to ask a few questions about it:

should it be cleaned after every use? – I have used it 5 times so far (for Wet Shaves each time), and clean it after each use.

I noticed that if you remove the screen, the 2 inner blades are not in the same orientation – i.e. one is at a different angle than the other, and they can’t both be made to rest at the same degree (is this normal, or is there something a wrong with mine?).

the blades begin to heat up after use (is this normal or not)?

I’m using shaving gel with it – I remember reading somewhere that there is a lotion/liquid I should apply to the shaver prior to each use (I think it was to stop metal-to-metal binding or something) – any ideas what this is?

Anyone got any tips for keeping the shaver in best condition?

6. Is there any electric shaver that shaves even closer than this?

I just want to add: I always thought electric shavers were absolutely useless in the past and have always used the Mach 3 Turbo for all my shaves (which I like to be super close). I would have to shave against the grain of my beard and with several hard strokes to achieve a smooth shave, which left my face irritated and bleeding. This made it impossible for me to shave more than once every 3 days.

Whilst it takes the same time for me to shave with the es8092 (which gives me 4 four shaves per charge before dropping back to a power rating of 20%), I can now shave daily, without irritation, and with very very nearly just as close a shave as the Mach 3 Turbo.

Thanks for your enquiry, Thakur.  I'm sorry to say that I'm not familiar enough with Panasonic shavers to give you an informed opinion.  I noticed that you posted the same note in the Electric Razor Rap message board and it's getting some replies.  Jim Elliott gave a great response and I noticed someone else having a problem with his Panasonic ES8092 shaver.  The thread can be found at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1085577424  I hope this helps.

From: Anuj Goyal

Date: Monday, May 24, 2004 12:25 PM

Hello Sir,

If we strictly talk about closet shave by any of the Norelco product, does Norelco CoolSkin gives more closer shave than Norelco Spectra8 9945X? I ask this because nevia lotion makes beard supple and therefore CoolSkin suppose to give more closer shave. While 8894X has holes which suppose to give closer shave.

Regards,

Anuj

Thanks for your note, Anuj.  The new 7000 series of Philishave/Norelco Cool Skin models have the improved Lift & Cut heads, just like the Philishave/Norelco Sensotec/Spectra models.  The lotion makes for a smooth and soothing shave and the 7000 Cool Skin models add "glide rings" which distributes the lotion evenly over the face.  The heads are all-slots for a faster shave.  I hope this helps.

From: Robert Carter

Date: Monday, May 24, 2004 9:12 AM

Thanks so much for making this available to us.

My father-in-law in his mid 90's and not ambulatory. I believe he makes some attempt to shave himself on occasion. His old Phillips is a relic. I now have to shave him when it becomes obvious he's forgotten to recharge the shaver or just plain forgotten on occasion. When it comes to my help I have to use a trimmer to cut the trees and stumps down first. I would appreciate your advice as to which of the two types of shavers I believe would be best, from having read your forum, for me to have for him and myself when I need to assist him; Sensotec/Spectra or Reflex Plus? I really see the need for the slotted head principal. Have you have a better suggestion?

Thank you

Bob C.

Thanks for your note, Bob.  The Sensotec/Spectra line of Philishave/Norelco shavers have a combination of slots and holes while the SuperReflex/ReflexPlus is all-slots.  The SuperReflex/ReflexPlus is also less expensive so I would suggest that one.  The advantages of the Sensotec/Spectra are the waterproof construction for easy cleaning, the closeness/comfort adjustment and (compared to the Quadra models which introduced the combination of holes and slots) a better combination of holes and slots with more slots than holes for a faster shave.  I hope this helps.

From: Philip Sternklar

Date: Thursday, May 20, 2004 6:08 PM

Hello,

I've been lurking for a while, now I need the forum's help. My Panasonic ES8092 died today , what should I get? I tried the Spectra in the past and thought the shave was on par with the Panasonic but it took twice as long to shave. I tried it for 2 weeks. I'm thinking about the Spectra vs. Coolskin vs. Panasonic. Would the speed of shave improve with the Spectra if I used it longer? How does the shave of the Coolskin compare with the Spectra? I normally shave dry with the Panasonic using Lectric Shave Ultra. I found some irritation if I shaved with cream. Thanks for all your help.

Philip N. Sternklar

Thanks for your note, Philip.  A recent posting from the Electric Razor Rap message board by "PhilB" may help with your answer:

I purchased a Coolskin 7000 from Target last week. I must admit that so far I'm very impressed. I have used the Spectra (Sensotec) 8894 for a while but found it didn't give me as close a shave as I wanted without taking a long time. I switched to a Panasonic ES8092 and found it gave a very good wet shave but there's that "wait till after you shower, apply shaving cream to wet face, clean shaving cream off after, etc" procedure. I decided it was too complicated for me. Back to the Spectra until the new Coolskin came out. I was skeptical.

Anyway now I can shave the first thing. The Nivea cream make it a very comfortable and close shave. Seems to get all the different lengths of beard. Obviously the cost of the cartridges is an issue, but, so far the comfort and convenience outways it. It also give me a very quick shave, 2-3 minutes usually. So far, I highly recommend it.

From: "Scott Saltzburg"

Date: Thursday, May 20, 2004 3:56 AM

My personal favorite electric shaver is the Panasonic Wet/Dry. The wet/dry feature and the ultra-powerful linear motor combine to make what I believe to be the world's finest shaving implement. Only problem with the Panasonic is the non-replaceable battery that dies after a few years - thus, my collection of energy-spent shavers. Do you know where I can either donate them or send them to be recycled? I don't really care what happens to them, but I don't have the heart to just dump them in the trash.

Thanks,

Scott

Thanks for your note, Scott.  Last Spring, I had to dispose of an electric toothbrush, a Philips Dental Logic, which died on me.  I got a nice Philips Sonicare Elite in its place.  I took the old toothbrush apart and removed the circuit board with the soldered on battery.  Because the battery is a NiCad which is toxic to the environment, I took it to Radio Shack for proper disposal.  Radio Shack stores in the USA (which sells all kinds of batteries) is also a drop-off point for dead batteries to make sure they are properly disposed  As for the rest of the toothbrush, I put it in the household garbage and donated the unused bristles to a charity rummage sale.  When I recently got a new beard trimmer to replace an old one with a dying battery, I was thinking of disposing it in the same way as the toothbrush.  But I was encouraged to see if I could replace the soldered-on battery.  I ordered the equivalent battery with solder lugs from Radio Shack and installed it with my soldering iron.  It works!  So I have a spare beard trimmer now.  As for your Panasonic Wet/Dry, if the shaver cannot be resealed to keep it waterproof then take the entire shaver to Radio Shack or a similar place which properly disposes of dead batteries.  I hope this helps.

From: Paul McMahon

Date: Wednesday, May 19, 2004 5:40 AM

Gary,

I think your diagnosis in right on, except I did not get anywhere close to five years worth of performance from the shavers. I went through the life cycle of mine and my son's in a much shorter period of time. My son never used his for some reason. The Norelco Service center should have shared with me the info you just provided and offered me an appropriate solution. I have no confidence in The Electric Shaver Shops Virginia, Inc. (Norelco Service Center) replaced the battery on my first attempt to fix the problem. When the symptoms continued, I sent it back a second time. They charged it up, believed it was good to go and sent it back to me with a message indicating that I needed to train the memory on how many shaves I would need. (Or something to that effect) I think they should have done a better test because the symptoms included one shave and a failure on the second shave. That is when I stopped the customer service route. Regarding the on-line chat, Dylan was clueless because he did not wait for me to complete a description of the problem that I had. He started blasting me with check list remedies before understanding the scope of the problem. Essentially we talked past each other as a result. I had more to add when I said "I'll try again tomorrow." But, at that point he launched me into a customer survey page and our session was over. If Norelco really cared about customer satisfaction, I would have heard back from them (I did not), especially given the feed back I provided on their survey. The fact that they offered only two options, "recently purchased" or "thinking of purchase" is another indicator the on-line folks are not capable of understanding probable causes of problems with their shavers.

My wife bought them thinking Norelco is the best. I really liked the shaver when it worked. I even have a spare set of heads that have not yet been installed. I'm thinking of making a personal visit to the service center in Falls Church, Virginia. Gary, thanks for listening.

V/r Paul

Thanks for the reply, Paul.

From: "DUTTERA, SCOTT"

Date: Tuesday, May 18, 2004 4:32 PM

A poster on your site said he found an on line manual for a Braun 5520...where? I'm trying to fix mine...the battery is dead, and it won't even work when plugged in. Is there a good electric for a guy with a heavy fast growing beard that has easily replaceable standard type batteries? The only one I saw that uses standard AA's is a Remington MSC 100, which while cheap, gets bad reviews for shaving quality... I gave away my cheapo Norelco my mother gave me as an X-mas present 20 years ago to my nephew in favor of the 5520 so I could shave in my car...the thing never shaved nearly as good as the cheapo Norelco, and after only 3 years, the 5520 battery is gone altogether...started slowing down after 2 years. I'll never buy another Braun, that's for sure...the cheapo Norelco is still running strong for my nephew...I wish I had kept it...

Thanks,

Scott

You're welcome, Scott and thanks for your note.  The URL is http://63.230.9.155/braun/Srv_Man/SHAVER/5505.pdf and covers the Braun Flex Integral models 5505, 5515 and 5520.  I'm assuming that you have a PDF file reader (such as Adobe Acrobat) on your computer.  I hope this helps.

From: John Newman

Date: Monday, May 17, 2004 1:02 PM

Subject: TELL MR. STEEL BEARD

My Norelco razor 955 RX needs a new battery. I wanted to replace it myself but can't figure out how to open the case. Any suggestions?

John Newman

Thanks for your note, John.  If it's what I'm thinking, you will need a Torx screwdriver.  I suggest taking the shaver to the hardware store to find a Torx screwdriver which works with your shaver.  There are hidden screws which you can see when you slide up the sideburn trimmer.  I hope this helps.

From: Paul McMahon

Sent: Sunday, May 16, 2004 8:18 PM

If you read the on line support I got from Norelco, I'm not a happy camper!

I've been through the mill with these folks. They don't listen and they don't really care about customers.

Thank you for using Norelco's Live Help. We hope that you found everything you were looking for today. Below you'll find a full transcript of our conversation. Many Norelco owners choose to register their products on the Norelco.com website, and "opt in" to receive updated product news, information and special offers. Click here to take advantage of this opportunity www.norelco.com/registration. Your feedback is an important avenue of communication so that we can better service you and your product needs in the future. If you would like to share your comments with us click here to contact our Customer Care www.norelco.com/contact. Please visit us again soon.

Below is a transcript of messages exchanged and items sent.

Topic: How can I get my two failed Norelco 5885 XLs fixed? I already paid for the VA service center who did not fix the problem

Dylan Hello Paul, and welcome to Norelco’s Live Customer Care Service. My name is Dylan. Thank you for contacting us.

Paul McMahon You are welcome!

Dylan I have received your question and am sorry to hear about the issue that you have had.

Dylan We would like to get your razor fixed.

Dylan You could send your razor for service to our Regionalo Service Center and they would be glad to repair it for you.

Dylan I'm sending you the details of our Regional Service Centers where you could send your razor for service.

Dylan Turnpike Appliance Servicenter 3495A Lawson Blvd. Oceanside, NY 11572 516-486-5700

Dylan http://www.turnpikeappliance.com

Dylan Authorized Appliance Service 1644 West Ogden Ave. Downers Grove, IL 60515 800-829-1798

Dylan http://www.authorizedappliance.com

Dylan Mar-Beck Small Appliance 303 W 79th Street Kansas City, MO 64114 800-959-5656

Dylan http://www.marbeck.com

Dylan Appliance Sales & Service 840 Folsom Street San Francisco, CA 94107 800-424-6783

Paul McMahon I have two of them because we bought one for my son. When mine failed, I tried to get it fixed by your regional service center. First the symptoms were that it would not hold a charge.

Dylan Has the information that I have sent been helpful, Paul?

Paul McMahon Then I used the powere cord to keep shaving. Then It quit! This happend to both shavers. Same symptoms. I see on internet that it happened to another customer who changed brands.

Dylan The razor should be (re)charged and charged for the specified time given in the direction for use manual and should be depletd of its charge before recharging to ensure long life of the batteries.

Paul McMahon No! I'm trying to have you acknowledge the probems and the fact that I alread tried the service center route and it did not work

Dylan The batteries are a part of the circuit and the razor would not operate when corded as the charge would flow through the batteries. The damaged batteries would block the charge flowing when the razor is corded.

Dylan This would not allow the razor to operate even when corded.

Paul McMahon Dylan, The indicator would show a good charge of about 14 - 16 shaves available. I followed the directions to a tee. The shaver would just quit in the middle of a shave! Not from battery drainage. I believe it is the computer chip. I also believe others have had the same problem. Can you share the history of this model ?

Dylan Unfortunately, we do not have the histry of the issue with us online however you could inquire about the issue to our customer care specialist.

Dylan Our Customer Care Center phone number is 800-243-3050. Hours are between 7 a.m. and 9 p.m. Eastern time, Monday through Friday, and 8 a.m. to 5 p.m. on Saturday and Sunday.

Dylan Is there anything else I can help you with today?

Paul McMahon Dylan, You are not going to believe this. I tried that a few days ago. I waited on hold listening to the recording that kept telling me how important I was as a customer. No one anwsered the phone.

Paul McMahon I will try again tomorrow.

Dylan Certainly.

Dylan We do get many customers on the toll free number and we request you to wait. Thank you for your patience.

Dylan Paul, thank you for using the Norelco Live Customer Care Service.I will send you a note by email of all the pages, links and services I mentioned.

Dylan We are available 7 days a week, 24 hours a day. If you need further assistance, please visit us again.

Thanks for sharing with us your unfortunate experience with the Norelco Live Chat feature and Norelco customer service, Paul.  I've always known that the customer service is only as good as the person you talk to.  There are times when I get a very informative and useful person and times when I get a person who is totally clueless.  While I haven't asked for a case number when I call Philips/Norelco customer service, the experience you had would certainly require a case number for future reference.  Am I correct in assuming that you think Dylan was clueless in trying to help you?  There have been several discussions about Norelco customer service on the Electric Razor Rap message board which Jim Elliott runs.  As for my opinion about your shaver problem, if it's not the battery pack (which has an average life span of five years), then it's apparent that the power module is screwed up.  This is a monolithic unit so the entire module would need replacing.  I think it's a matter of comparing numbers between how much it costs to fix the shaver as opposed to getting a new one.  You could post a message on the Electric Razor Rap message board for other opinions either about your shaver problem or your problem with Norelco customer service.  I hope this helps.

From: Anuj Goyal

Date: Monday, May 03, 2004 3:01 PM

Hello Sir,

Case I:

I want to know what MAN electric shaver you recommend for the following scenario (I am looking one for myself):

A) I do not want to use any shaving lotion, soap, pre-electric lotion, etc.

B) I shave very infrequently (once or twice a week)

C) Price is not the concern.

D) The razor should be easy to clean.

E) The razor should be cut hair in one go, that is, I do not want to shave the same area again and again.

F) Do not care of gizmos. If they are there or not there it is fine with me.

The close shave is desirable, but if I get all the above mentioned in any brand and do not get "perfect-close" shave I would be fine with it.

Case II:

I want to know what WOMAN electric shaver you recommend for the following scenario (I am looking for my wife):

A) She aIso shave infrequently (once a week)

B) She wants to closest shave. Any kind of razor (wet/dry or just dry) is fine.

C) Price is not the concern.

D) The razor should be easy to clean.

E) Do not care of gizmos. If they are there or not there it is fine with me.

I and my wife will certainly appreciate your assistance in our endeavor to buy the razor to suit our requirements.

Regards,

Anuj

Thanks for your note, Anuj.  I'll try to answer the questions.  For Case I, the problem I see is that you would have very long whiskers if you're shaving once or twice a week.  In that case, I would pick a Philishave Sensotec (called the Norelco Spectra in the USA) which gives a close shave and has more slots than holes to get the longer whiskers.  It rinses clean under the faucet or tap.  There are low-end versions of the Sensotec/Spectra available which have the same shaving and easy cleaning features, but without the extra gizmos.  Of course, people reading this with other ideas are encouraged to reply.  For Case II, I tried to get ideas about women's shavers but I did not get enough responses to generate my own opinion on women's shavers.  I did see some reviews of women's shavers, but I found that the models tested are now discontinued.  Most of the competing models seem to be similar in that they are foil shavers.  I read good things about the Philips Ladyshave models as well as the Remington Smooth & Silky models.  I'm hoping that others can help us out as to an informed opinion.  I hope this helps.

From: "William Anderson"

Date: Tuesday, April 20, 2004 10:39 PM

Thank you for hosting your web site, which I have visited off and on over the past few months.

I recently purchased the Norelco Spectra 8894 XL. My recent shaver is a Panasonic ES8092, which I really like. I have only used the Norelco for two days, but the redness on my neck I experienced on Day #1 was almost nonexistent today. I plan to give it the 21-day test.

I can see how people like the Spectra. It is so quiet (it makes my Panasonic sound like a lawnmower by comparison). Also, it is definitely a different experience shaving with a rotary shaver, which leads to my question.

Here's my question: How do you shave up close to a sideburn with a rotary shaver? Being so used to a foil shaver, this has never been a problem. Should I use my foil razor around the sideburns or is there a technique I need to learn?

Thanks!

Bill

You're welcome, Bill and thanks for your note.  Sideburn creep is a problem with rotary shavers.  You could try the sideburn trimmer on the shaver.  From my experience, especially since I also have a goatee, I find that I occasionally need additional help.  Your existing foil shaver should work fine in sideburn or beard shaping.  I use a Philishave (or Norelco) D-Finer which is a mini-foil shaver and trimmer.  It does a good job of shaping by goatee and sideburns.  I hope this helps.

From: "Edward Reid"

Date: Tuesday, April 20, 2004 2:31 PM

Hi,

Do you know if there's a shaver lubricant available in the US that TSA won't confiscate from checked baggage? I've learned the hard way that they do confiscate Remington Shaver Saver (sometimes), apparently because of the propane and butane listed on the label as propellants. I've just bought a can of Norelco Razor Lubricant, but the can doesn't say what the propellent is, so I'm afraid that TSA may confiscate it too.

Is there an alternative? Will sewing machine oil or other light machine oil work? Or are those too heavy for a shaver?

Second question: do you know if any unscented preshave is available? After reading your pages and elsewhere, I decided to try a preshave, and it does seem to help. But they all seem to have lingering perfumes, even after washing, which I (and my multi-allergy nose!) don't like. I noticed that shavers.com is selling cases of discontinued unscented Williams Lectric Shave and am wondering if I should go ahead and invest in a case.

Thanks,

Edward

You're welcome, Edward and thanks for your note.  The following quote is from one of my shaver manuals: "If you have a very dry skin, or if degreasing liquid (e.g. alcohol) has been used to clean the shaving heads, lubricate the shaving heads with one drop of light machine oil".  So sewing machine oil is OK.  As for the second question, I noticed that the Remington FaceSaver stick I use has menthol.  If your face tolerates menthol, that's a good option.   I nearest place where I live in Flint, Michigan which has it is Walgreens which sells it for $4.79 and is sold alongside the disposable razors and pre-shave and after shave lotions at that store.  I also found the Remington powder stick at Meijer and Wal-Mart.  If your face does not tolerate menthol, then getting a case of discontinued unscented Williams Lectric Shave is a good option.  You can also get other opinions at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi  I hope this helps.

From: Vincent Blanding

Date: Tuesday, April 20, 2004 1:48 AM

Subject:: Recommendation for African Americans

Dear Mr. Steel Beard

I would like to try an electric razor....any recommendations for African American males?

I don't have a serious razor bump problem, but do get them from time to time in the neck area.... I am however. looking for an eazier shaving system.

thanks

v

You're welcome, Vincent and thanks for your note.  I would suggest a Remington UltraSmooth Bump Control shaver model ES-1000.  Details at http://www.remington-products.com/usa/products/mshavers/es1000.html  I hope this helps.

From: "VFM"

Date: Thursday, April 15, 2004 6:03 PM

Hello Gary,

First I want to thank you for this very informative and useful site.

I have been using a Philishave Quadra 6465 every day for a couple of years now and all in all it works OK. I like the general quality of the razor, its almost noiseless operation and the easy cleaning routine with plain water.

But the shaves (for me) are not as good as with a blade because I have a molest five o'clock shadow. Some reviewers says that the Spectra/Sensotec line gives a closer shave than the Quadra. I live in Spain and here is not possible to try a new shaver before buy or to return it if not satisfied. Do you think that Sensotec line is a remarkable improvement over Quadra line?

My main concern is the closenest of the shaving.

Thank you again,

Ventura.

Thanks for your note, Ventura.  I believe the main advantage of the Sensotec as opposed to the Quadra is that the Sensotec has more slots than holes compared with the Quadra which allows for quicker shavers, especially for those with longer whiskers such as if you have not shaved for a couple of days.  Philips does promote that the Sensotec has improved Lift & Cut heads and a closeness/comfort adjustment for closer shaves.  In researching my reply to your note, I visited the Philishave of Spain web site (because I noticed your E-mail address is from Spain).  Philishave has a promotion called Operación Cambio 2004, which in English means Operation Change 2004 which involves a trade-in allowance of up to 30 Euros for your old shaver to get an eligible new Philishave shaver.  The offer expires on 30 April 2004.  Details are at http://www.philips.es/InformationCenter/NO/FArticleDetail.asp?lArticleId=2938  I hope this helps.

From: "Kerry Fields"

Date: Wednesday, April 14, 2004 4:54 AM

Subject: TELL MR. STEEL BEARD

Hi Gary,

Isn't the Internet amazing! Whatever you think of you can find something about it on the WWW, so here I am with some comments and questions on Philishave shavers.

I have been shaving with Philishave for over 40 years and I started straight off with a two head and now own a 5885 triple head model which I have had for a few years and was my first venture into cordless. I have never experienced any problems with electric shaving, sensitivity or otherwise, so either I don't know any different or I have been plain lucky. I always believed in the rotary action principle versus the foil type my Dad uses, however I guess this is an individual subject for men because I haven't been able to convince my son to go rotary either.

Now for a question: My 5885 battery is starting to fail, because now the counter goes down to 4 shaves left and then suddenly jumps to zero in the middle of shaving. I found I can continue shaving by just plugging the cord into the wall outlet, and then later put it aside for battery recharge. The shop advised me to bring it in for battery replacement cost $60, wait 2 weeks, and although the cost doesn't seem excessive I was wondering if I would do any real damage to the shaver if I just continued to use it from the wall outlet as described above, whilst the battery, I guess, gets weaker and weaker? Can the shaver still be used from the wall outlet when the battery completely fails? Although I switched to cordless with this model I never found shaving with a corded model any burden in the past.

Another question: Over the years I have listened to all the sales talk about replacing cutters and heads when they are worn and I have even been shown examples under the microscope. However I was never able to tell when my heads were worn, like the frog in warm water I never noticed any gradual deterioration in the quality of my shave, even though I need to shave every day. So a few years ago I gave up on trying to judge this and now just keep using the same heads and cutters until either the shaver is traded-in or reconditioned by the factory. Am I disadvantaging myself or do worn cutters really only apply to those men with the 'steel' beards?

And finally: Is there a collectors society for old Philishaves? I have kept some of the models I have owned in the hope that one day the early models might be worth a bit of money if kept in good working order.

Thanks for your forum,

Regards,

Kerry Fields

Melbourne, Australia

You're welcome and thanks for your note, Kerry.  As long as the NiCad batteries can still hold a small charge, you should be able to use the shaver plugged in as your Philishave HQ5885 is designed to be used corded as well as cordless.  As for when to replace the heads, depending on who at Philips you talk to, it's recommended you replace the heads every year or two.  How to tell when to replace the heads is most likely when you decide the shave you get with your shaver is not as good as what it was before.  If you have soldering skills, you can try replacing the NiCads yourself.  I found a supplier of replacement shaver batteries in Australia on the Internet at http://www.batterymaster.com.au so if you are interested in replacing the battery pack yourself, you could ask them how much the replacement battery pack for your Philishave HQ5885 is.  I tend to baby my rechargeables myself to prolong battery life and I was able to successfully replace the soldered-on battery on my old beard trimmer myself.  Most of the time when at home, I use a corded shaver, currently a now-discontinued Philishave Quadra HQ6425.  Looking at Philishave shaver listings for Australia, I noticed that Philips in Australia does not offer corded versions of the Sensotec and Quadra shavers, so the highest-end corded only Philishave model sold in Australia is a SuperReflex model, the HQ6415.  As for a collector's society for old Philishave, there is the Dutch-based Philishave Collectors Club which is at http://home.wanadoo.nl/philiclub/index.htm   I hope this helps.

From: Skip Cline

Date: Friday, April 02, 2004 2:11 PM

Hi Gary,

I use a Norelco 8894, have used it since Christmas 2002, and love it. However within the past month something has happened to it, and I wanted to see if you might have any suggestions. About 6 weeks ago, one of the three floating heads just "fell out" of the razor head. I've never dropped the shaver, or even hit it against anything. But nonetheless, the head fell out.....not the cutter/comb set, the actual metal piece they fit into. I snapped it back in as best I could, the shaver works ok, but every time I open the head to rinse it out the head falls out again. In addition, it now seems not to "float" correctly, but rather flops around in a strange fashion.

My question is simply if you have ever heard of this occuring, and how I might address it. Can I buy a new head assembly with the three floating pieces? Does Norelco sell replacement parts other then the cutter/comb conbination? Any suggestions/help would be VERY much appreciated !!!

Roy "Skip" Cline

Thanks for your note, Skip.  There are two parts, besides the widely-available comb/cutter set, which are involved.  They are is the head housing that the heads fit onto and the retaining bracket which keeps the heads from falling out.  Something may have broken on either of these parts. This is a problem I have not experienced myself and I don't recall other people having this problem. Replacement head housings and retaining brackets are available either from an authorized Norelco service outlet or by calling Norelco toll free in the USA at 1-800-243-3050 for more info about obtaining the replacement parts.  If you need to know where the nearest Norelco service outlet is, they can tell you.  You could also use the 'live customer support' chat feature of the http://www.norelco.com web site.  Be sure the specify that the parts are for your Spectra model 8894XL.  I hope this helps.

From: "dean"

Date: Thursday, April 01, 2004 8:30 AM

Subject: Battery problems Philips HQ8894

I am now on my second Philips 8894 and it is doing the same as the first. Although all charghing directions were followed (with the second shaver I even used a power point timer) the battery on the first started out good lasting for the full 100 minutes but soon reduced to 2 minutes the second only lasted 40 minutes on the first charge and now only lasts for 1-5 Minutes. In all other aspects it a great shaver but I'm starting to loose faith, I am going this afternoon to exchange for a third shaver at Philips' direction. I was wondering if this is a common problem maybey a bad batch of batteries ?

hoo roo (seeya) and thanks from the land of oz.

Thanks for your note, Dean.  I'm hoping it's a bad batch.  If you look in the whisker chamber underneath the heads, there is a date code which is the first four digits of the eight digit serial number of the Philishave/Norelco shaver.  For example, if the first four digits read 0324, it indicates that it was made during the 24th week of 2003.  If the date code is the same with both bad shavers, that is a good sign that you had a bad batch.  You could ask the same question in the very active Electric Razor Rap message board which is at http://jimelliott.suddenlaunch2.com/index.cgi to find out if there are other opinions.  I hope this helps.

From: "Alistair Goddard"

Date: Monday, March 22, 2004 2:53 PM

Dear Mr Steel Beard:

I currently live in the US, but return to the UK in 6 months. My electric razor has recently broken, so I am going to have to buy a replacement in the United States. My query is about the compatability of power leads. British electric razors run from special plugs unique to razors. For safety reasons, normal plug sockets are banned from British bathrooms so razors are the only electrical device that can be operated. My question is therefore: if I bought an electric razor in the US, would I be able to plug a British cord into it for use in the UK? Thank you for any help.

Regards, Robert

Thanks for your note, Robert.  Most shavers sold in the USA will work fine in the UK with the British cord attached to it.  These models either have automatic voltage adaptation or a 110v/220v switch. The top four shaver companies have both British and American operations so you can make sure the British cord will work fine with the American shaver.  For Philishave/Norelco, go to the global Philips DAP web site at http://www.homeandbody.philips.com, click on Customer Care, then click on Contact Us, then click on either United Kingdom or United States to E-mail the customer service department for the country you choose.  For Braun, the http://www.braun.com URL is similarly easy to pick your country using the on-screen prompts beginning with choosing North America for the USA and International for first Europe, then the UK.  For Remington, the http://www.remington-products.com URL also has on-screen prompts for the USA and Europe.  For Panasonic, go to http://www.panasonic.com for the USA and http://www.panasonic.co.uk for the UK, click on support then follow the on-screen instructions.  As for what questions to ask, I would ask which models sold in the USA will work fine in the UK, then ask about the part number for the British cord which will work fine with the American shaver you choose.  I hope this helps.

From: Andrea

Date: Saturday, March 13, 2004 6:39 PM

Dear Mr. Steel Beard,

My husband is looking for a less expensive alternative to the Mach 3 disposable razor which he can get 2-3 uses of per blade, costing about $400.00 per year. He has a tough beard along with a usual everyday 5 o clock shadow, so he likes a close shave. Could you or one of your readers give an idea as to what a person with a tough beard might expect to pay per year using the Norelco/Philishave Quadra Action Razor, including replacing the razor and/or any parts, such as blades, ect? How frequently might a person expect to replace each of these? Also, is this product available in the US (Southeast), or via internet, and what would be the most cost-efficient place to purchase it? Thank you, Andrea

Thanks for your note, Andrea.  For the purpose of this reply, I went to a price-comparison web site and got the following URL for the Norelco Quadra shavers: http://www.bizrate.com/buy/products__cat_id--22010,keyword--Norelco%20Quadra%20Razor.html which showed a wide price range from $60 to $160.  The shaving performance is identical with every Philishave/Norelco Quadra model with the only differences between the models are the recharging bells and whistles.  You can check the features of the different models in the above URL as well.  The HQ6 replacement heads range from $25 to $38.  The heads usually last one to two years before they need replacing.  The rechargeable batteries inside the shaver tend to last an average of five years.  So based on these price ranges, you're already saving money compared to Gillette Mach 3 razors.  Because you're in the Southeast USA, I'm assuming that there is a nearby Wal-Mart you can compare prices with what I mentioned here.  If anyone else can help Andrea out, please do so.  I hope this helps.

From: Max

Date: Saturday, March 13, 2004 6:40 AM

Hello,

I just wanted to say thanks to you, for a great site with great recommendations.

I've recently had to change from my old Remington TCT (it had always given me the most awful shaver rash - so it's eventual complete reluctance to accept any charge/power gave me the chance to upgrade!). After reading your comments about the Philips Sensotec range, I decided to buy one. For the first time in my 'shaving' life (about 25 years of misery) I actually look forward to shaving - my new HQ8850 shaver is not only miles quieter than my old TCT, it shaves closer, infinitely more comfortably and is a doddle to clean-up afterwards.

I can honestly say that it's the best product I've ever bought - and if anyone is thinking of buying one, do so! You'll not regret it.

Thanks again

Max Harris

Crawley

UK

You'e welcome, Max and thanks for your note endorsing your Philishave Sensotec HQ8850 shaver.  This shaver is also available as the Philishave Sensotec HQ8845 or the Norelco Spectra 8845XL.  The main difference between these models is the 8850 uses NiMH batteries and the 8845 uses NiCad batteries.

From: "P`Wolverine"

Date: Tuesday, March 09, 2004 12:51 AM

Hi there,

I use a Philishave 6889 Quadra, and have been using a Remington Face-Saver powderstick before shaving to reduce any irritation that from memory you (thankfully) recommended to me probably about 2 years ago. I find this works wonders on me and gives a totally smooth shave if i shave whenever my growth at about .5-1cm. However if I shave earlyer my face gets irritated, so i have been trying various Pre-shave options, such as the Malizia uomo pre electric shave lotion (which is totally useless and did next to nothing). About two years ago i tried a pre-shave oil which worked well from memory, but seemed to clog up the Phiillishave shaver-heads - you would turn the foil upside-down to take the blades out of the foil and it would stick in, because of the hair/oil globules in the head - the facesavers powder washes right out when i rinse the phillishave heads under the tap, so this problem was totally gone.

Recently whislt having to shave earlyer then my normal waiting period, I ended up using some Nivea for men aftershave balm on my face to help reduce irritation whilst i was shaving, and the shaver cut well, and glided over my face and didn't irritate me much at all, however the heads got gunky again, and hot water running through the shaver heads (taken out of the shaver) for a while rinsed clean all the mess.

So after all that I want to go back and try one of the pre-shave oils, since it worked nicely from memory, but i have always used cold water to rinse my shaving heads as i was worried when i flip open the shaver to rinse it under the tap that the plastic may melt or warp if i used hot water - but hot water seems to clean the oils and gunk out of the shaver much nicer. So my question is, do you think its ok to rinse out your Phillishave shaver under hot water, or will this warp or ruin the shaver in any way?

Any help is appreciated,

Thanks.

Simon.

Thanks for your note, Simon.  To answer your question about rinsing your Philishave Quadra under hot water, I contacted a Philips DAP customer service rep who said to use moderately hot water and DO NOT submerge the shaver completely in the water.  I hope this helps.

POSTSCRIPT DATED MARCH 11:  Simon replied with his own info received from Philips customer service as follows:

No problems, thanks for your response, after sending the e-mail I noticed you mentioned that Philips have an online customer service chat line, so i jumped in there and this is what they told me:

Simon Altman: I basically want to know if i run hot water through my shaver to clean the heads (by flipping it open) will the hot water damage or warp the plastic that either allows the head to sit in its spot, or the plastic that holds them in place?

Melissa: I would like to inform you that the Quadra razors can be rinsed clean under running water. I would also like to inform you that Quadra razors are water-resistant, so the easiest, most hygienic way to clean the razor heads is to rinse them with hot water and it would not cause any damage. I am sure that the information I sent has been helpful.

Thanks a lot for your help, hopefully it will help some other people too, as using hto water cleans the heads so much more thoroughly of oils, tis amazing the difference between hot / cold water rinsed through the heads.

Thanks again.

Simon.

You're welcome, Simon.

From: George

Date: Wednesday, March 03, 2004 1:53 PM

PRESENTLY OWN A NORELCO SPECTRA 8894XL AND LIKE IT VERY MUCH. AM WONDERING IF AN EVEN NEWER MODEL WILL BE COMING OUT SOON. IF SO, WHEN?

THANKS, GEORGE

Thanks for your note, George.  The next generation of Philishave/Norelco shavers to be introduced this year is an updating of the Philishave Cool Skin/Norelco Advantage line in which the newest features in the wet/dry Cool Skin/Advantage line are the improved Lift & Cut heads (which are already in the SuperReflex/Reflex Plus and Sensotec/Spectra lines), glide rings surrounding each head, a new quick clean design and a "living light display" showing shaver functions.  You can find out more about the new 7000 series Cool Skin/Advantage shavers right now at http://www.philishave.com/coolskin

UPDATE POSTED MARCH 21:  The new Norelco wet/dry models are being released and are identified as Cool Skin models instead of Advantage models.  Amazon.com is taking advance orders on the Norelco Cool Skin 7775X which will be available on May 1.

From: Kent Kester

Date: Sunday, February 29, 2004 8:41 AM

I recently obtained a Norelco 7865XL and was interested to read in the instruction booklet that once the batteries no longer hold their charge, the shaver should be discarded (after removing the batteries). Is there no option to have the batteries replaced whatsoever?

Kent Kester

Thanks for your note, Kent.  Because you have a waterproof Quadra shaver, the reason why Norelco says to discard the shaver when the batteries give out is because the waterproof shaver ceases to be watertight once it is opened.  This shaver uses an O-ring between the shaver halves.  You could try to replace the batteries, but make sure the O-ring which keeps the shaver watertight is intact and undamaged so you could still clean the shaver under the faucet.  Note that Norelco said "should" instead of "must" so if you know what you're doing, you should be able to fix the shaver.  I was able to print PDF files of the relevant pages from both the Norelco 7865XL and the Philishave HQ7865 Quadra shavers which are one and the same from the Philips and Norelco web sites.  One point the Philishave manual mentions is "do not connect the shaver to the mains (wall outlet) again after the batteries have been removed."  So you cannot even use this shaver corded with the batteries removed.  I hope this helps.

From: "Shannon Cormier"

Date: Monday, February 23, 2004 4:38 PM

Hi! Can you tell me if there are any shavers that offer a money back guarantee? My husband has a very tough beard that grows back think within half a day. Before shelling out big bucks for a good one, I would like to know if there are any guarantees in case he is not happy with it.

Thanks for your help!

Shannon

You're welcome, Shannon and thanks for your note.  Based on your E-mail address, I'm assuming that you're in the USA.  In that case, Philips' American unit, Norelco, has a money back guarantee on their shavers.  Details are at http://www.norelco.com/norisk  I hope this helps.

From: Sandy

Date: Thursday, February 12, 2004 8:19 PM

Hi,

I want to purchase a new electric shaver for my husband; he is currently using a Norelco 3805X which is five or six years old. As he does not shave daily, a shaving session is usually filled with a lot of winces when the beard hairs are ungently yanked. Can you suggest an electric shaver that will reduce some of the pain.

Thanks,

Sandy

Thanks for your note, Sandy.  Longer whiskers seem to be a problem with electric shavers.  The Lift & Cut heads of your Norelco shaver does not help any.  Foil shavers are worse as they don't catch longer whiskers.  My suggestion would be to try Remington's ES-1000 UltraSmooth Bump Control shaver which is a slotted head shaver with reciprocating cutters.  It's marketed for those with curly whiskers which straighten whiskers before cutting.  Slotted heads are best for getting longer whiskers.  I hope this helps.

From: "Paul R Ratigan"

Date: Friday, February 06, 2004 1:00 PM

I see that there are replacement heads for the Norelco tripleheader razor. However, my assembly appears to be broke as the center protrudes outward and flops around. I can not find anywhere that I can get a complete assembly replacement. Please advise.

Thank You !

Paul Ratigan

You're welcome, Paul and thanks for your note.  I believe you're talking about either the head housing which the shaver heads go into or the retaining bracket which keeps them together.  Have you contacted Norelco yet?  As long as the Norelco shaver you have is not more than 10 years old, you should easily get replacement parts from either Norelco or an Norelco authorized service shop.  The http://www.norelco.com web site has a "live customer support" chat feature in which you can get live answers for your questions.  I found that the quality of the on-line chat service to be as good as the expertise of the person at the other end.  But most of the time, they have been helpful to me with my questions.  You can also phone Norelco toll-free in the USA at 1-800-243-3050.  I hope this helps.

From: Perry Papantonis

Date: Saturday, January 31, 2004 9:17 AM

Just an FYI, Wahl has stopped producing the model 7020 but has a large supply (as does Shavers.com) for $79.99 -- this was the shaver I raved about in early January. Seems that the foils and cutters were too expensive for their typical client ($40 for a set) so they are discontinuing their top-of-the-line model. They still have tons of parts, if anyone is interested, they should act soon.

Perry

Thanks for letting us know, Perry.

From: Swick, Rod

Date: Thursday, January 29, 2004 4:49 PM

Subject: TELL MR. STEEL BEARD

Mr. Steel Beard-

I have a Braun 5520 and the batteries have gone bad. I found a service manual on line and successfully dismantled the razor to see what type of batteries were in the shaver. To my surprise there are (2) AA's. They are marked as "HR AA". I have two questions: first, can I use regular NiCad's? Second, is it safe to heat the battery contacts with a soldering gun to melt the solder thats holding the batteries in place?

Thanks

Rod Swick

You're welcome, Rod and thanks for your note.  I would recommend that you only use a twin AA battery pack with solder lugs attached.  These solder lugs allow you to solder the battery pack assuming you have the soldering skills to successfully solder the new battery pack to the shaver without damage.  Make sure the shaver clearly says that the batteries are NiCad instead of NiMH cells.  The Braun 5520 models I'm currently seeing for sale on-line use NiMH cells.  Using the wrong battery type can damage the shaver.  Check with the nearest Braun shaver service shop to make sure you get the right one.  I hope this helps.

From: "Mauricio Cuellar"

Date: Tuesday, January 27, 2004 11:40 AM

Dear Gary,

First of all, thank you for having this forum and helping people with your advice. I think this is a great service for the community. I have been using a Norelco 985rx for the last 9 years. The 985rx used to be kind of top of the line 10 years ago. I already had to replace the batteries once, about 4 years ago -which is a cumbersome process that involves soldering-, and now the batteries are dying again. If I go through the process again, by doing some online research I found out I could get the batteries for about $15 plus S&H and it is also time to replace the old heads. All in all I would be spending about $45 to fix it.

My question is, should I go ahead and fix my old but good 985rx or would you suggest to get a new razor? If so, which one? I have read on your forum that the Spectra and Quadra systems are really good, but are they much better than the 985rx as to justify the investment versus upgrading my old one? The 985rx has a nice digital display with minutes remaining, and visual alerts to clean the heads, but beyond the gadgets and indicators I don't know if the more recent technologies are really worth it.

Thank you for your advice,

Mauricio C.

Miami, FL

Thanks for your question, Mauricio.  Your Norelco 985RX (aka Philishave HS985) was indeed top of the line ten years ago and is today called the Micro Action line.  Three generations of Philishave/Norelco shavers have emerged since then.  Despite all the bells and whistles the rechargeable shavers have, I think it's the shave that's important.  The Reflex Action line which came out after the Micro Action line has since been superseded by the Philishave SuperReflex and Norelco Reflex Plus line with improved Lift & Cut heads.  The high-end Reflex Plus model Norelco offers in the USA is the 6863XL which has a 5-bar LED charge level display which could be considered middle of the line if this was offered in a higher end product line such as the Quadra or Sensotec/Spectra.  Since you seem to like the bells and whistles, both the highest-end Quadra and Sensotec/Spectra models have the digital displays and alerts.  The main feature I like about the Quadra and Sensotec/Spectra lines is that that you can clean them under the faucet with running water, eliminating the main disadvatage of rotary shavers which is tedious cleaning.  Both give good shaves, but the main disadvantage of the Quadra line is (for those who skip shaving a day or two) because of the combination of holes (for shorter whiskers) and slots (for longer whiskers) it makes for longer shaving as the holes don't get the longer whiskers.  The Sensotec/Spectra line solves that problem with more slots in relation to the holes and brings back the closeness/comfort adjustment which your old shaver has but Philips/Norelco stopped using in recent models.  Both high-end models are considered pricey and the Reflex Plus (NOT waterproof) is more affordable but without the bells and whistles.  All three give excellent shaves.  All have heads which adjust to your face in a three dimensional manner to give closer contact for a closer shave.  So if you don't mind having all the bells and whistles, I would get a Reflex Plus shaver instead.  If you want the bells and whistles but is scared of the sticker shock of the high-end Quadra and Spectra models, then repair your high-end Micro Action model.  I hope this helps.

From: meghan kavanagh

Date: Thursday, January 22, 2004 3:05 PM

I'm looking to buy an electric razor for my boyfriend (he doesn't own one currently) but not being a guy I have no idea what is a good model. I'm looking for something moderately priced, around $70-$80. The only things I know about his shaving habits are that he has pretty sensitive skin when he uses a razor to shave and that he shaves clean every day so moustache/beard trimmers aren't a priority.

Any advice would be great!

Meg

Thanks for your enquiry, Meg.  There are several good moderately priced shavers out there.  I'll pick two types in your price range.  Because he shaves every day, I'll suggest a Braun Flex XP model which is the foil shaver choice and a Philishave/Norelco Quadra model for the rotary shaver choice.  You could also try the Electric Razor Rap message board (http://jimelliott.suddenlaunch2.com/index.cgi) for other ideas.  I hope this helps.

From: Bill Glasgow

Date: Monday, January 19, 2004 6:56 PM

Is there any good reliable information site or documents you know about that compare usability with electric razors. I have been using electric razor for years and I'm not happy with neck irritation. I'm looking at Norelco advantage, Braun freeglide or some other model you may know about, that is good for sensitive skin. It can be either wet or dry model. Please help and price of a good razor is not an issue if it works.

Thank You,

Bill G.

You're welcome, Bill and thanks for your note.  I hope you've been following Jim Elliott's Electric Razor Rap message board which has developed several threads about neck problems or irritation.  I hope you read Yoni's posting below as he has a neck problem himself.  The Electric Razor Rap is at http://jimelliott.suddenlaunch2.com  Jim Elliott likes the affordable Norelco Reflex Plus (aka Philishave SuperReflex) line himself. The Norelco Spectra (or Philishave Sensotec) is pricey, but includes a closeness/comfort adjustment to help those with sensitive skin. I hope this helps.

From: "Robert J. Edelstein"

Date: Sunday, January 18, 2004 4:21 PM

Mr. Flinn.

I have a question. I inherited an old Philishave HP1318 shaver from my grandfather. He had switched to a new Philishave many years ago, but kept the HP1318 in the drawer during all this time. I thought I'd charge up the battery and give it a try, and did that, but after charging, I noticed the battery had no power left whatsoever. Do you know where I can get the battery replaced, and would they even have batteries for a shaver as old as the HP1318? When the shaver was sitting unused in his drawer for many years, could the battery, during the process of it reaching the end of its life, have damaged the inner workings of the shaver to the point where a new battery would prove useless, anyway? I really would like to use this shaver, as it's pretty solid. Thanks.

Rob

Thanks for your note, Rob.  I think that only the batteries need replacing.  They usually last an average of five years.  Replacing the battery yourself requires soldering skills.  With that said, I found several resources on line which offer a replacement battery pack for your Philishave HP1318 shaver.  The specs are: Ni-Cad battery, 2.4 V , 1300 mah. Dimensions at 1&11/16" L x 7/8" D on each cell.  You can get this from Philips and from other battery suppliers.  While I don't know where you live, I think the Philips part number is 138-10016 or 138-10064.  You can contact Philips in your country to see which part number is right for your HP1318 shaver.  I hope this helps.

From: "Yoni"

Date: Saturday, January 17, 2004 3:50 PM

Dear Mr. Steel Beard,

After reading your forum I decided to go with the Phillishave Quadra due to your recommendations. I've only been using it for one week, but my neck is a disaster. I've got red bumps everywhere and I now have a few ingrown hairs. The pamphlet says I need to give it 3 weeks for my face to get used to the razor. Is there a point in my doing this or does the state of my neck suggest that it ain't gonna work?

Thanks

Joni

Thanks for your note, Joni and I'm sorry about the problem you have having with the Quadra in shaving your neck.  Have you tried a pre-shave preparation such as the powder stick which I am using?  That will allow you to get more whiskers with fewer strokes.  Also, try shaving against the grain of your whiskers so that they are less likely to get ingrown.  A pretty good thread has developed in the Electric Razor Rap message board about the Philishave/Norelco Quadra and it's problem with some people.  As I write this, the URL is http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1074308191 My complaint is that it has problems in getting the longer whiskers after not shaving during a weekend.  Those are times when I use my older Philishave Reflex Action shaver to get the long whiskers.  The problem with the Quadra line is the holes which get the shorter whiskers but not the long whiskers.  The newer Sensotec line seems to solve the problem by having more slots and less holes.  I hope this helps.

From: Joshua Orthober

Date: Friday, January 16, 2004 9:01 PM

sorry maybe i didnt state my question right; if one whants to have a beard as one does after they go to a barber,you know pretty even beard. is there some elc razor one can purchase anywhere. a professional one is what i mean.or a regular one for that matter.as long as it does a good job.what is your site again. thank you much.

Thanks for your note. Joshua. (Or is that John Smiley?) This is in reply to the John Smiley post immediately below.  The professional grade beard clipper usually used by barbers are usually found in shops catering to barbers.  Wahl makes clippers for both consumers and professionals.  Two URLs I can give are for the Wahl professional line at http://www.wahlpro.com and for Andis at http://www.andis.com  Barbers usually use a straight razor to shave customers with and I have not seen a "professional" electric shaver for the trades.  As this is beyond the realm of this web site, I hope that the links I gave will help you out.  As for any electric shaver which gives a "straight out of the barbershop" shave, I'm sorry to say that I cannot think of one right now.

From: john smiley

Date: Wednesday, January 14, 2004 7:58 PM

WHAT IS THE BEST BEARD CLIPPER AN SMOOTH SKIN SHAVER THANKS...

Thanks for your question, John.  There is no one best electric shaver, but the best foil shaver seems to be the Braun Syncro and the best rotary shaver is the Philishave Sensotec/Norelco Spectra.  Beard trimmers have not received enough attention on this web site and there are several good ones out there.  I use a Philips beard trimmer myself, but there are good ones I understand from Wahl and Remington.  Have you checked out http://electric-razor.appliancereviews.net yet?  They give user comments for each listed model and the web site allows you to filter the choices so that only beard trimmers are listed. I hope this helps.

From: D D

Date: Monday, January 12, 2004 6:08 PM

Hi Mr.Steelbeard,

I was hoping you could help me. I am currently deciding between the Panasonic es8095nc and the Wahl 7020 (after hearing all the rave about it on your website). I have paper like skin and i dread having stubble, thus, i shave consistently everyday. Thus, i was wondering if you could recommend my any shaver you know of that could help me eleviate this problem. Although I am currently looking that the Panasonic and Wahl, but if you have any other shaver suggestions at all, i am more than willing to listen. Thank You.

Duy

Thanks for your note, Duy.  I've received favourable comments about both shavers which include one you can read below about the Wahl 7020 that's dated January 2.  I hope you've been checking out the minipolls I maintain.  As I write this, the compiled results show that the Philishave/Norelco Sensotec/Spectra and the Braun Syncro seem to be neck and neck in topping the best shaver choices.  I hope this helps.

From: "Franco"

Date: Saturday, January 10, 2004 3:01 AM

Dear Mr. Steel Beard,

I own a Philishave 4800 and I would like to know if there is a noticeable shaving advantage upgrading to the latest Sensotec models. I have a sensitive skin, my beard grows in weird angles and I always get a red neck when shaving. Now I shave every 48 hours... It's better than before but I would like to know if the latest models can further help me...

Maybe I should use a preshave or and aftershave? Can you suggest me some brand? I'm doubtful about preshave since it seems to me it's better to shave a dry face... Somebody suggested me to apply talcum before shaving... Did you hear about that?

Please, apologize for my bad english, it's not my mother language.

Franco (from Italy)

Thanks for your note, Franco.  The Philishave Sensotec line is a vast improvement over earlier models.  The closeness/comfort adjustment helps in getting a more comfortable shave.  Pre-shave preparations, which include talcum, do help in getting the shaver to glide more freely and it is better to shave with a dry face.  I use a powder stick as that's less messy compared to regular talcum powder.  I've had mixed experiences with lotions and gels.  While I don't know what brands of pre-shave are available in Italy, the powder stick I like using is marketed in the USA by Remington and is made in Switzerland so it may be available where you are under a different name.  I hope this helps.

From: Sammy

Sent: Wednesday, January 07, 2004 12:45 AM

actually sir i have a question for myself. i have just recently purchased the norelco advantage electric razor. this is only my second day with it after having switched from blade to electric due to the fact my neck becomes very itchy from blade shaving which results in painful scrathing. i was hoping if u could tell me the best way to use my advantage razor, meaning do i shave in circular motions against the grain or back and forth motions as if using a foil razor. please help me due to the fact that using circular motions seems to cause redness and im not sure if thats normal. i appreciate any help you could offer me. i hope to hear from you soon through an email. thanks once again.

You're welcome, Sammy and thanks for your note.  It takes about a month for your face to become fully accustomed to the new shaving method.  With rotary shavers, my experience is to shave with a circular motion so that you get the whiskers which shave in a different direction.  If the whiskers are in one direction, I would shave against the grain so the whiskers are less likely to be cut with a pointed tip which could re-enter the skin to cause a razor bump.  If other readers have any tips, please post them.  I hope this helps.

From: Jim Wilder

Date: Tuesday, January 06, 2004 11:35 PM

Hi, can you tell me what a "Prince Shave" rotary razor is? I've never heard of one, but a friend bought one on the net and loves it. Have you heard of it and know where it is made? Thanks, Jim Wilder.

You're welcome, Jim and thanks for your question.  Looking at the search engines, the Prince Shave rotary shaver is widely seen in German language web sites which indicates that it is widely marketed in Germany.  Looking at the model number with the RSCX prefix has me thinking that it's made in China by Ridian whose models include those with RSCX prefixes.  I hope this answers your question.

From: Carey Choi

Date: Tuesday, January 06, 2004 11:57 AM

Hi,

I have a quick question....I have redness above my lip due to razor burns. I've been using razors all my life and I was wondering if an electric shaver would eliminate this problem?

Thanks,

Carey

Thanks for your question, Carey.  I've always used electric shavers and when I was clean shaven, I had no problem with razor burns above my lip.  So I think that once your face becomes fully accustomed to the new shaving method after about a month that razor burns will be less likely.  I hope this helps.

From: "Chris topher"

Date: Tuesday, January 06, 2004 11:55 AM

Hi Gary,

I received a Wahl 4000 (Paul Harvey) shaver for Christmas and thought I would give the following update since I've had a chance to use it for several days now. It gives a very close shave (the closest shave I've ever gotten using an electric and I'm comparing it to Remingtons and Panasonics I've owned in the past) and comfortable shave using the "close" screen that came with it, it also came with screens marked "very close" and "sensitive" which I have not tried nor do I see a need to try.battery life is pretty good, about 10 shaves on a full charge.trimmer performance is average although the trimmer ergonomics are very good, I was expecting better since this company's core business is trimmers, not shavers though.build quality is adequate with a 2 year warranty.shaver ergonomics are ok.it comes with a nice charging stand that holds your shaver and keeps is charged as needed, you can also mount the charging stand on the wall if you prefer.it's designed to run both cord and cordless as needed.replacement screens and cutters are priced reasonably but I've only seen them available at Sears and via mail order.the travel pouch it comes with is skimpy.it also came with a free hair trimmer that works quite well and runs on a AA...overall though a surprising thumbs up for this shaver!

Thanks for your note endorsing the Wahl 4000 shaver, Chris.

From: Perry Papantonis

Date: Friday, January 02, 2004 1:19 PM

I've tried just about every top-of-the line electric shaver over the passed 2-3 years. I currently own the following:

1. Panasonic ES8095 Pro-curve

2. Panasonic ES8088

3. Braun Syncro

4. Braun Freeglider

5. Grundig 8875

6. Remington MS3-2700

7. Norelco 8894XL

Out of these, the Norelco was the clear winner and I have been using it almost exclusively for about the last 6 months (I use the Freeglider from time-to-time since I have sensitive skin).

Well, I was surfing the net a few weeks ago and found the Wahl 7020 Total Shave System for $79.99 at shavers.com and thought I'd give it a try (this is the one recommended by Paul Harvey on the radio). Even though I could not find much on the internet about this shaver, I figured I did not have much to lose and would use it as my travel shaver.

All I can say is "WOW!!!"

From the very first shave, this shaver provides the closest, most comfortable shave I have ever had -- with electrics or Mach 3 or Schick Quatro. There is simply no comparison in closeness, comfort, and quickness with every other razor I have tried. It is simply incredible. Plus, I do not even need to use a pre-shave or powder with this shaver and have absolutely no tenderness or redness (I usually get some across the neck line). The build quality is good as well and the warranty is very good (2 years and 30-day return policy). The only thing I cannot understand is why I haven't heard more about this really incredible product.

Only slight minuses are:

1. NiCad batteries (but these appear to be easily replaceable).

2. Pop-up trimmer's design makes it a little difficult to see where you are trimming..

Have you tried this shaver? Have you seen any other reviews on it?

I have not felt this good about a purchase for a long time.

Happy New Year!! Keep up the great work.

Perry Papantonis

Thanks for your note comparing different shavers.  Wahl's own web site describes their shaver mentioned above at http://www.wahlclipper.com/PersonalCare/7020.htm A quick look at the search engines found one review at http://www.epinions.com/content_57282891396 as I type this.  Of course, if anyone else can share their experience with this or the other shavers Perry mentioned, please do so.

Click here to read the 2003 postings.

Click here to read the 2002 postings.

Click here to read the 2001 postings.

Click here to read the 2000 postings.

Click here to read the 1999 postings.

Click here to read the 1998 postings.

Click here to read the 1997/late1996 postings.