0Mr. Steel Beard was the original Philishave® mascot and is the property of Royal Philips Electronics.  He looks so handsome that I made him the Electric Shaver Page's mascot.  The Mr. Steel Beard graphic appears courtesy of the Philishave Collectors Club.

Mr. Steel BeardTell Mr. Steel Beard logo

This section of the Electric Shaver Page is a forum for electric shaver users to comment on their experiences with electric shavers.  If you want to add your comments, E-mail me with the subject line TELL MR. STEEL BEARD in ALL CAPITAL LETTERS with your comments.  Comments will be screened for suitability to all ages.  E-mail addresses will be removed before posting.

Please visit the Electric Shaver Page's sponsored links

From: Peter Coppola

Date: Saturday, December 31, 2005 4:36 PM

I have a Braun Syncro 7570. The batteries don't seem to hold a charge very long can you tell me where I can purchase the batteries with the board assy. I think it is wise to replace the charging electronics with a battery change to eliminate the possibility that they are contributing to a poor charge. Also, where do I find the directions and parts manual to take this shaver apart. It seems that it is all one piece.

Thank You

Peter C.

Thanks for your question, Peter C.  I found a blow-up diagram thanks to Electric Shaver Service of Lincoln, Nebraska.  It can be found at http://www.electricshaverstore.com/get_list_174.htm  I hope this helps.

From: KR

Date: Friday, December 30, 2005 1:08 AM

Here it is only 4 years and 10 months since my last post. In Feb of 2001 I'd just discovered that shaving can be less than self induced blood sacrifice with the purchase of a "refurbished" ES8003 and I've finally reached the point where I've run through the original foil and cutters (actually the foil was damaged when the cover became detached while on a business trip). I'd cleaned it regularly, always rinsed it after use and it functioned essentially the same as when first purchased - until the foil was dented. It's taken almost daily showers for the entire near-5 year time as well.

Like many, I suffered a mild case of "sticker shock" when finding the replacement price for foil and cutters and so went searching for what could be found in the way of bargains. As it turned out for me and most likely for many others, discounted shavers can be had for close to the price of a replacement cutter and foil. In my case I was hoping to find another ES8003 since I've had such good luck with it... but alas, none to be found new, used or refurbished. Instead, I found a new factory boxed ES8080 for for the a tiny bit more than I'd have paid for cutter and foil. Amazingly, I'd found the exact shaver I'd posted about here after finding it on the National Japan website almost 5 years ago..... and before it became available in the US (Then the National ES8080 available only in Japan) and later to be sold here by Sharper Image until sometime in late 2003 or 2004 before becoming generally available.

As I've seen by going back over the last year or two here, the ES8080 was well liked and I can agree that it does a splendid job, is quieter than the ES8003, seems to cut a bit better than my ES8003 did and is slightly smaller and lighter than the ES8003. I've decided to keep the ES8003 as a travel Shaver and replace the foil after all. The batteries are still taking and holding a charge so no point in totally retiring it after only about 5 years.

For my beard type (quite heavy), the Panasonic Linear (sonic) Shavers have been great. I was tempted to spend a bit more and go with one of the newer ES8092, ES8095 or ES8152 or ES816x series but the ES8003 was such a good friend for so long I was happy to find a similar model for around $50 US plus shipping. From what I've read here, the newer Panasonic models are as good as one would expect but I haven't seen anything that says they're significantly better than the earlier ES8003 or ES8080 shavers. If anyone can comment of the newer vs the older models of Panasonic I'm sure others as well as I would appreciate the comparison reviews. This seems to be one of the few places one can go to get real life experience and comparisons between current and often older model shavers,

Years ago I'd tried a Remington with little success. Had once been offered a trial with a three bladed circular type which was as effective as trying to shave with a popsicle stick... hope it's improved since then (especially since that maker was acquired by - and I work for the "Brand P" company).

Best Regards and thanks for a very informative website.

KR (Formerly from L.A..... now Seattle)

You're welcome, KR.  Thanks for telling your pleasant experience with your Panasonic Linear Sonic shaver.

From: "CHRIS BAILEY"

Date: Monday, December 26, 2005 9:10 PM

Hi,

I got a Norelco 8170xl for Christmas and would like to know how that razor ranks against others. This is my first electric razor and my girlfriend says I should get trade up if I'm not satisfied with this one.

Thanks,

Chris

Thanks for your question, Chris.  The Philips Norelco 8170XL (aka Philips Philishave HQ8170) is an example of the new middle-of-the-line Speed XL which uses the same heads as the new high-end SmartTouch XL but does not have the adjustability of the SmartTouch XL.  I've received opinions from those who either love or hate this shaver.  I've learned early on that even the best shaver may not be the best one for everybody.  You should allow about three weeks for your face to become fully accustomed to the new shaving method.  If you're not satisfied with your new Speed XL, Philips in the USA does have a no risk money back offer for new users of Philips Norelco shavers.  The details can be found at http://199.231.129.58/norelco/which/norisk_form.cfm    I hope this helps.

From: Rick Snyder

Date: Sunday, December 25, 2005 12:59 AM

It's time I get new blades for my Model 5825-XL Norelco shaver. I checked a # of websites, and I have found 2 different sets HQ5 blades. One in a teal grean package, list price of about $36, selling for about $26. And one in a black package with a list of about $45 and selling for about $36.

Can you tell me what the difference is between the two?

Rick S

Just the packaging, Rick.  Thanks for your question.  Yes, the HQ5 heads are exactly the same no matter how its packaged.  the teal green package is an older one.  I hope this helps.

From: mallorda

Date: Saturday, December 24, 2005 6:15 PM

Hello,

Im having some troubles with shaving. I am an African American with very sensitive skin. I've used manual shavers for years and have gotten nothing but major razor bumps. Im thinking of buying an electric just because nothing else has worked. Will an electric be smoother or help with razor bumps? or should i just stick with manual and hope my skin matures?

Thanks for your question.  Have you tried the specialty electric shavers for men with whiskers similar to yours?  One example is the Remington ES-1000 UltraSmooth Bump Control shaver.  There are several on line shops which offer this model and you can see them at http://froogle.google.com/froogle_cluster?q=remington+%2B+es1000&pid=4709277296124822477&oid=8431265716660958203&btnG=Search+Froogle&lmode=&addr=&scoring=p   I hope this helps.

From: "Simon, John J."

Date: Saturday, December 24, 2005 10:56 AM

I was just given the Panasonic Vortex shaver with a self-cleaning system. Obviously, replacing the cleaning fluid cartridge is going to run up annual costs. I'm wondering if anyone has come up with a way to refill the cartridge or to otherwise get around Panasonic's proprietary cleaning fluid. For example, has anyone tried using isopropil alcohol with a drop of glycerine soap in the system's water tank?

Thanks very much.

You're welcome and thanks for your question, John.  This is the first inquiry I received about Panasonic's cleaning fluid.  There has been plenty of discussion about Braun's cleaning fluid and, to a lesser extent, the cleaning fluids for the Philips and Remington cleaning machines.  Those discussions are in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com and I suggest that you join in.  I hope this helps.

From: Gil Golan

Date: Thursday, December 22, 2005 5:42 PM

Hello.

i need to get schemes for my Norelco 6701 razor.

well, the problem is not my on/off button since i already replaced him six months ago when he got screwed.

now i have a problem that one of the Resistors is burned and i dont know which value is he.

maybe other parts are not working , i dont know that yet.

i want to get a new electrical board or schemes.

can u help me ?

Thanks for your inquiry, Gil.  I couldn't find an on-line source for a power module for a Norelco Cool Skin 6701X shaver.  I'm assuming since you worked on that shaver already that you already know how to properly reseal the shaver to keep it waterproof.  The first shaver shop I found which listed a power module (not the one you need) is at http://www.electricshaverstore.com and I suggest asking them about obtaining a replacement power module for your 6701X.  I hope this helps.

Gil

From: Michael Cox

Date: Wednesday, December 21, 2005 7:42 PM

Merry Christmas,

After being educated by this excellent website, I decided to take the plunge into electric shaving. I purchased a Braun Activator 8585. Having completed the instruction manual, I then plugged up the cleaner/charger unit with fluid and inserted the shaver. Later I came back and noticed the “blue” finish light was on. I tried to remove the shaver and could not. After wrestling with it for several minutes I finally got the shaver out of the unit. It seemed to be caught on the right hand side of the internal charger. It looked like the charger connecting point was catching the shaver on the right hand side. I remembered another person who had this problem on the forum and went back to check. Susan on December 10 wrote about her husband’s problem with getting the Braun Activator out of the charger/cleaner. Her problems were further complicated by a missing manual. I have the manual but the manual has nothing regarding this problem. Do others have this same problem? Any ideas?

James Michael Cox

West Memphis, AR

Thanks for your question, Michael.  I believe asking the same question to the Braun Activator fans at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com will help you in solving the problem.  I hope this helps and Merry Christmas.

From: Dennis

Date: Tuesday, December 20, 2005 12:44 AM

HELLO,

I HAVE BEEN USING NORELCO RAZORS FOR YEARS. AND WHEN THEY CAME OUT WITH THE QUADRA WHICH HAS SELF SHARPENING BLADES I BOUGHT ONE AND LAID MY OLD NORELCO TO REST. I WAS VERY PLEASED WITH THE SELF SHARPENING FEATURE. RECENTLY I BOUGHT A NORELCO 8140 SPEED XL THINKING THE ADDED SHAVING SURFACE WOULD MAKE THE PERFECT SHAVER FOR ME. I HAVE BEEN LOOKING FOR SELF SHARPENING BLADES IN ALL OF THERE PRODUCT DESCRIPTIONS AND CANNOT FIND IT. MY QUESTION IS : DOES THE 8140 SPEED XL HAVE SELF SHARPENING BLADES ?

DENNIS IN CALIFORNIA

Thanks for your question, Dennis.  Yes they do.  They don't say it obviously, but they give hints.  I found an 8140XL PDF file which you can read yourself at http://www.p4c.philips.com/files/8/8140xl_43/8140xl_43_dfu_aen.pdf which says on page 18 "do not mix up the cutters and combs as the shaving performance may be adversely affected for several weeks before optimal shaving performance is restored."  So the blades are self-sharpening.  I also found something interesting in comparing the above PDF with the PDF of a Philishave HQ8140 which is the same model with a different name.  The URL for that manual is at http://www.p4c.philips.com/files/h/hq8140_16/hq8140_16_dfu_eng.pdf and that manual says on page 11 to replace the HQ9 heads on the HQ8140 every two years while the manual for the 8140XL says on page 23 to replace the heads once a year.  I prefer twice a year myself, but I'm digressing.  I hope this helps.

From: alexander.x.bau

Date: Monday, December 19, 2005 1:01 PM

It's very nice to see that after all these years Tell Mr. Steel Beard is alive and kicking.

Unfortunately motor in my beloved black Norelco "The James Bond" model (8895?) died after 3 years of heavy usage. I should say that I arrived at this Norelco after few Panasonic Linears, Brauns, one Norelco Reflex Action and even one foil Remington. I found that particular Norelco model (is it a Quadra line?) to be a best compromise for my type of beard (pretty heavy) between closeness and comfort. Also I liked an incredible 172-176 minute charge that I was consistently getting. My only complain was speed since I had to waist at least 7 minutes every day to have a close enough shave.

Anyway, now I'm faced with the decision whether to buy another model from the same 8895 line or venture with new and more expensive SmartTouch XL. So what's the consensus - does SmartTouch in practice really has some improvements over the previous top line? If so, in what areas? Does it really achieve same or better closeness but in a shorter time or it's just marketing hype?

I appreciate your opinion.

Thanks,

Alec

Thanks for your note, Alec.  The Norelco 8895XL is a Spectra (Sensotec) model with a James Bond 007 logo on it and is identical to the Norelco 8894XL and Philishave HQ8894.  Philips USA has discontinued the Spectra line although the Sensotec line is still available outside the USA.  So you may find a Spectra shaver at a bargain price now.  Its replacement in the USA is the Philips Norelco SmartTouch XL line with three rows of cutters and other improvements.  I've received mostly favorable comments about the SmartTouch XL.  Within the product line, the shaving performance is identical with the only difference being recharging bells and whistles.  There is a corded only version of the SmartTouch XL available outside the USA and is available from Canadian sources including Electric Shaver Page sponsor Mercury Shaver Centre of Toronto.  As I type this, they sell it for US$149.95 and you can see it at http://www.shavercentre.com/philips_hq9100.html   While I do have the same shaver as your old one (HQ8894), I don't use it heavily, as I use a corded only Quadra model most of the time while I home.  I only use a rechargeable when I'm away or before going out for the evening to extend battery life.  If you want to keep you shaver for a long time, I would choose a corded only model.  I hope this helps.

From: "mike"

Date: Saturday, December 17, 2005 2:24 PM

Taking your advice to beard, I decided to stay with Norelco. Sam's Club had a choice between the 7800 self cleaner and the 8138XL. I chose the 8138 figuring since it was the same price (89.99) with 3 replacement heads thrown in, it was probably a better shaver because the other relied on its self-cleaning do-dads to win the day. Here's the thing: I can't seem to find much info on the 8138XL to see if I made the right choice. 8140XL sure - all over the place. 8138XL - not a whisper. Is there a major difference between the 8138 and the 8140? Or even the 7800 while we're at it? I haven't opened it yet so my options are wide open. So should I open it or not? To remind you, I have had the 4825XL for years so if it's at least as good as that, I'll be happy.

Thanks again, Mr. Steel Beard

Mike Kelly

You're welcome and thanks for your question, Mike,  You made a good choice.  The Philips Norelco 8138XL Speed XL is a promotional package with the three replacement heads thrown in.  That explains why you can't find info on the model.  If I'm correct, the 8138XL is basically a Philips Norelco 8140XL with the HQ9 replacement heads thrown in.  The 7800XLCC is labeled a Quadra, but does not use the HQ6 Quadra heads.  The 7800 uses the HQ8 Sensotec/Spectra replacement heads.  Why Philips DAP USA called it a Quadra instead of a Sensotec, I don't know.  Unlike a Sensotec/Spectra, it does not have a closeness/comfort adjustment, even though the 7800 sold by Philips in Canada is called a Sensotec.  I hope that answers your question, Mike.

From: "Jon Wells"

Date: Friday, December 16, 2005 9:40 PM

I have purchased a replacement circuit board and battery for a Braun 5314 - but cannot figure out how to disassemble it. I have removed two screws from the bottom end, and removed the shaver head, but can't see what to do next.

Thanks,

Jon in California

Thanks for your question, Jon.  I would normally refer you to a PDF file of a service manual for a Braun Flex Integral 5314, but the http://www.archive.org web site did not archive it.  I'll refer you to this URL http://www.mendingshed.com which used to offer PDFs of Braun service manuals as well as this archived index of different Braun servie manuals which is http://web.archive.org/web/20041025223715/63.230.9.155/braun/Srv_Man/SHAVER/   The Flex Integral 5314 is listed as PDF file 5466 if you look at the crossreference PDF in this list.  I hope this helps

UPDATE:  Jon followed up with the following:   Gary, Thank you very much. This seems to be a very tough one to find. It seems that MendingShed no longer has the service manuals on their Web site. And, the archived index happens not to have indexed pdf 5466! However, I tried looking at pdf 5468; it appears to have exactly the same construction so it will serve my purpose. Thanks again for your help and Merry Christmas,  Jon

From: N S

Date: Thursday, December 15, 2005 6:59 PM

Hi

I needed some advice.

I’ve been using an electric shaver for over 10 years. I’ve tried Philips, Panasonic, Braun Syncro. For some reason I get a lot of ingrowns. More with Philips and Panasonic. Commonsense told me that the Philips lift pull and cut probably isn’t for me as the hair goes back into the skin and voila ingrown. The Panasonic is okay in dry mode but wet and I get more ingrown than the Philips. The Braun works well (still get a few ingrowns but not as much)

1 Any suggestions for avoiding in grown hairs.

2 I was also thinking of investing in the Braun 360 range. They say that the have a lot of improvements over the Activator. BUT What I don’t understand is that the Activator and the 360 use the same replacement foil and cutter part. This can be verified on the Braun UK site. Would you have any comments on this as I don’t want to spend extra money on the 360 if the Activator has the same functions.

Thanks

Ahd

Thanks for your questions, Ahd.  The Electric Razor Rap experts at http://jimelliott.suddenlaunch2.com who happen to have access to the 360 in Europe to give an informed answer which I cannot give.  I believe the foil is of a better design and (correct me if I'm wrong) is interchangeable with the Activator.  I agree that the Philips Lift & Cut shavers can cause ingrown hairs.  Have you tried cutting the lifters of your Philips shaver?  Instructions can be found at http://www.koshershaver.org   Remington has been marketing a specialty shaver for those prone to razor bumps called the ES-1000 Ultrasmooth Bump Control shaver.  Several on line shops offer this shaver which you can find using your favourite search engine.  I hope this helps.

From: James Cox

Date: Thursday, December 15, 2005 1:01 PM

I enjoy your forum!

When will the new 360 Braun be available in the United States and do you expect this new Braun product to bring down the price of the Braun Activator? What are the differences between the 360 and the Activator? What are the differences between the Activator and the Syncro?

James Cox

West Memphis, AR

You're welcome, James and thanks for the new question.  Braun has no release date yet for the introduction of the Braun 360 degree Complete in North America.  The main difference between that, the Activator and the Syncro is the design of the foil pattern on each shaver.  The Activator's pattern is designed to get more of the whiskers foil shavers usually miss and the 360 is supposed to be even better at getting the hard to cut whiskers.  I hope this helps.

From: James Cox

Date: Wednesday, December 14, 2005 8:53 PM

December 14, 2005

Christmas greetings!

Is there a less expensive alternate to the Braun cleaning fluid that is used in the automatic Braun cleaners? The Braun cleaning fluid that one buys in the stores smell like alcohol with fragrance. Any suggestions?

James in Arkansas

Thanks for your question, James.  An old Tell Mr. Steel Beard entry from 2001 gave these instructions.  I hope this helps:

Buy a bottle of "EVERCLEAR" grain alcohol (this is 95% alcohol or 190 proof available at most liquor stores)

Small bottle of lemon extract (available at any grocery store)

Directions:

Rinse out and shake out the empty cartridge a few times until there is no residue left

Air dry , or if you are in a hurry, use a hair dryer to dry the inside.

Use a measuring cup and pour approx 150 to 160 ml of alcohol (2/3 cup) into the empty cartridge

Add 5 caps of lemon extract (using the small bottle)

You now have a near duplicate mixture of the Braun Synchro cleaner. Works Great!

From: Frank Martin

Date: Tuesday, December 13, 2005 9:59 AM

Subject: Braun 3612, InterFace Excel

Voting against the subject razor is not enough, I had to say more. The razor never shaved satisfactorily from the start and the trimmer is awkward to use. Even though the instructions say one should change the cutters every 18 months, I started to order a new cutter after one month and found the cutter costs about 90% of a new razor. So scratch that, and scratch the whole razor.

Thank you for your ratings, I'll do better next time.

Frank Martin

You're welcome, Frank.  Thanks for taking part in the minipoll and for your note describing your experience.

From: Linda Mowry

Date: Tuesday, December 13, 2005 9:05 AM

Hi,

Need a good electric razor for hubby for Christmas under $50-$60.

How do I find recommendations?

Thanks,

Linda

You're welcome, Linda and thanks for your question.  Electric shaver preferences are very subjective.  What one person loves, another person hates.  I hope you've been reading the postings in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com for ideas.  My short answer is two shavers.  For a rotary shaver, a Philips Norelco Reflex Plus model is preferred.  For a foil shaver, a Braun Flex XP II is the choice.  Both product lines fall within your price range.  I hope this helps.

From: "hall.kenneth"

Date: Tue, 13 Dec 2005 12:01:30 +0000

I have a Panasonic ES762 that still performs well but the batteries are getting to the end of their useful life. I haven't been able to unearth any information about replacements. Also, looking inside the batteries appear to be buried underneath the inductive charging coil, with no obvious way to get at them without tearing open the plastic case. Help?

- Ken

Thanks for your note, Ken.  With wet/dry and waterproof shavers, it's best to leave battery replacement to professionals who know how to reseal the shaver so it remains waterproof.  I suggest contacting Panasonic asking where the nearest authorized repair shop is.  I hope this helps.

From: "mike"

Sent: Monday, December 12, 2005 8:19 PM

I've used the Norelco 4825 XL for quite awhile and was thinking about purchasing a new razor. How does the Remington R-9170 compare in terms of quality and comfort?

Thanks, Mr. Steel Beard.

Mike Kelly

You're welcome, Mike and thanks for your question.  I looked at the user reviews and found them mixed.  There were some who loved the shaver, but others who thought it was terrible.  It is considered a budget shaver compared to the latest Philips Norelco models.  I don't think it will provide as comfortable a shave, but someone suggested using Remington's FaceSaver powder stick to improve comfort.  You can read the reviews from the Amazon web site at http://www.amazon.com/gp/product/customer-reviews/B0000C88FH/002-4223519-6732857   I hope this helps.

From: "Susan Gossett"

Date: Sat, 10 Dec 2005 00:25:30 +0000

Hi,

My husband has a new braun activator 8000 series. He went to clean the shaver as instructed but can not remove the shaver from the cleaner holder. HELP!!!!!Thanks, and by the way the box was minus a booklet.

HELP please...

Susan

Thanks for your note, Susan.  Help is on the way!  Here's a link to PDF files of the instruction manuals for the Braun Activator line: http://www.braun.com/na/products/shavinggrooming/dryshaving/dryshaving/activator/useinstructions.html  I hope this helps.

From: Rowan, Greg

Date: Friday, December 09, 2005 5:00 PM

Hi. My Braun is no longer holding a charge, so it seems time to replace with a new shaver, since battery replacements don't seem to be cost-effective. I'm partial to Braun, but don't need the self-cleaning tank. Do you have any recommendations for a "standard" Braun (doesn't have to be latest-and-greatest) under $90 USD?

Thanks, you do us all a great service with this site!

Gregory W. Rowan

You're welcome, Greg and thanks for your question.  One of the Braun Flex XP or Flex XP II models should fit the bill for you.

From: Kurt Nickel

Date: Thursday, December 08, 2005 11:19 AM

HI,

I don't shave everyday but need an electric razor that can chop through my course facial hair that grows in every direction when I need to. I tried the Bruan activator and it pulls my face when I haven't shaved for a few days but when the hair is short, it works great but isn't good for me since I don't shave everyday.

My concern is not a really close shave, just a shaver that can handle long hair, give me a decent shave when I need it, and not irritate my sensitive skin.

any suggestions? Please help!

Thanks

You're welcome, Kurt and thanks for your note.  You may want to see advice from the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com as well.  My suggestion for a shaver which handles long whiskers and doesn't shave too close is a Remington UltraSmooth Bump Control shaver model ES-1000.  Several on line shops offer this specialty shaver and you can see some of them at http://froogle.google.com/froogle?q=remington+%2B+es1000&btnG=Search+Froogle&lmode=unknown   I hope this helps.

From: Kai N Grimmell

Sent: Wednesday, December 07, 2005 4:29 PM

I’ve got a Braun 7526 with the Clean and Charge stand. The motor in the stand recently burned out. I would like to take the stand apart so I can find a replacement motor, but I can’t figure out how to get the stand apart. It is made of two halves, but it is not immediately obvious how they’re held together. I saw you had links to service manuals for Braun razors. Is a similar manual available for the stand?

Thanks

Thanks for your note, Kai.  Unfortunately, the Braun service manuals I have access to end at updates made in the year 2000.  The website was since taken down but has been preserved thanks to http://web.archive.org which captures web sites from the past, including mine.  Check out how my web site looked on August 10, 2000 at http://web.archive.org/web/20000823142226/http://iavbbs.com/gflinn/ and I'm embarassed already.  But I digress.  There are several Braun shaver mavens at the Electric Razor Rap web site at http://jimelliott.suddenlaunch2.com and someone from Braun recently posted a message on that board.  I suggest posting a message there.  I hope this helps.

From: Chris Mattis

Date: Monday, December 05, 2005 10:25 AM

Hi.

I have the Philishave Sensotec, and I have a quick question about the "aquagenic" feature of the shaver. I went to an electric shaver shop near my house, and the gentleman there told me that the "washable" feature is a bit misleading. He said that you really shouldn't get the body of the shaver wet at all (it can, and likely will, damage the razor). He claimed that the Sensotec really isn't waterproof. He said that, if you really want to wash it, you should pull the head off of the razor, and then wash the head (but don't get the razor wet).

Is this true? Have you heard of this? I'd like to be able to occasionnally just rinse my entire razor off under the faucet, but I certainly don't want to damage it. According to the documentation that came with the razor, this seems to be a perfectly fine thing to do. In fact, the picture on the razor packaging shows the entire razor wet.

Thanks for any help/guidance you can provide.

Chris Mattis

Virginia

Thanks for your question, Chris.  All of the Aquagenic Philips shavers are waterproof for easy cleaning under the faucet.  I do this all the time with my Quadra and Sensotec models with no harm.  The only precaution, if you leave the shaver plugged in, is to unplug the cord from the shaver before rinsing.  My procedure is to flip open the shaving unit and rinse the shaving unit and whisker chamber under the faucet then flipping open the sideburn trimmer to rinse that, then rinse the body of the shaver.  You can use hot water.  You can towel dry the shaver body, then let the shaver air dry.  After allowing the shaver to dry, I turn on the shaver then spray Philips Norelco (type AL80) shaver lubricant allowing the shaver to run for a minute to allow the lubricant to do its job.  Immersing the shaver is not a good idea, but I did see a Japanese Philips Quadra shaver commercial a few years back which showed the shaver being dunked into a pitcher of ice water.  I hope this helps.

From: diana buttz

Date: Monday, December 05, 2005 3:00 AM

TEST-DRIVE SHAVERS

1) Is there a place my boyfriend can go to test-drive a bunch of different electric shavers before he buys one? Kind of like test-driving a car at the dealer before buying.

2) Can you recommend an electric shaver? He currently uses the Braun 7505, just because it was an upgrade of his original cheapo $50 Braun.

Looking for:

1) long-lasting

2) battery-powered

3) batterly life lasts several days so can take it on short trips w/o charging

4) non-painful (skin gets irritated)

5) Can shave neck without it getting irritated (get ingrown hairs on neck)

6) Shaves hair that grows in all different directions, not perpendicular to the skin.

7) Spend 7-10 minutes shaving and purposely don't go over it too many times

8) Not-to many gimmicky features

9) Shave every morning, sometimes again in the evening if going out to dinner

Attached is a photo of his face shape.

Thanks for your note with the attached photo, Diana.  Looking at your boyfriend, he seems to have straight hair, when has me thinking he has straight whiskers, but he does have a minor problem with acne.  There aren't that many stores which allow a user to try out a shaver.  If there is are specialty shaver shops in your area, you may want to ask if they have display models which he can try out.  If he is used to Braun shavers, the Braun Activator has a foil pattern which is designed to get more of the whiskers foil shavers usually miss which should help with the growth pattern of his whiskers.  The 8585 model has the same shaving performance as the more expensive 8595 which has more recharging bells and whistles.  Both come with a combination cleaning machine and charging unit.  The Activator allows for 50 minutes of shaving before it needs recharging.  Based on the timing you gave me, that's about a week of shaves. It also works plugged into the wall as well.  I hope this helps.

From: lray99

Date: Sunday, December 04, 2005 5:07 PM

Sir,

My sister--in-law is a widower, and has a 16 year old invalid son who now has facial hair. We want to give our special nephew an elcetric razor for Xmas with which his mother can shave him.

Can you suggest an electric razor that might work well in this special case for us please.

Thank you,

Larry Ray

Thanks for your question, Larry.  My immediate suggestion is a Philips Norelco rechargeable shaver, a cord/cordless model because I'm assuming he would be laying down while he is being shaved.  I would suggest a reasonably priced model like a 6843XL Reflex Plus.  Because Philips has introduced new product lines, you may find a good buy on discontinued models such as the Spectra line.  Of course, you can get other opinions at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com    I hope this helps.

From: Thomas

Date: Thursday, November 24, 2005 5:04 AM

I recently moved to Germany from the US. I have a Norelco 5825 XL.

I can't recharge the shaver, due to the plug is different. Do you know, whether the shaver will accept 220v, which would allow me to just to buy a plug converter, or if I will have to buy a power converter.

Thanks for your help.

Regards,

Thomas

Thanks for your question, Thomas.  You'll be glad to know that your 5825XL has automatic voltage adaptation.  All you need is the right plug adapter or a Philishave power cord for a Reflex Action shaver.  I looked up Philips Customer Care in Germany and their phone number is 0180 5 356,767.  Their hours are Monday through Friday 08:00 - 18:00 local time in Germany.  You can call that number to find out where the nearest Philips authorized shaver repair shop is located.  I hope this helps.

From: "Doug Weathers"

Date: Wednesday, November 23, 2005 3:46 PM

Dear Mr. Steel Beard,

I was cleaning out my bathroom and came upon my old gyroscopic razor, a red GYR-100 made by Sufam in France.

It needs a new foil head and the plastic protective cap is broken. I suppose it could also use some new blades (it has three of them in the cutting head).

I see in the archives that someone asked for this part in 1999. Has anything come up since then?

Thanks,

Doug

Doug Weathers

Bend, OR, USA

Thanks for your question, Doug.  I'm sorry to say that the information you seek on parts availability I have not found yet.  I hope someone will give us tips on where to find the parts.

From: <S.Rahman>

Date: Tuesday, November 22, 2005 7:15 PM

Hi

My Braun flex integral model 5550 has recently just packed up,I am looking for a reasonably priced braun alternative. I never really got a close slave from this model, any suggestions for my new shaver

si

Thanks for your question, Si.  In North America, the preferred foil shaver model seems to be the Braun Activator.  In Europe where you are, the Activator has been replaced by the 360 degree Complete so you may be able to find a Braun Activator at a good price in the United Kingdom.  I hope this helps.

From: Catherine Groves

Date: Tuesday, November 22, 2005 3:00 PM

Hi there. This Christmas I would like to buy an electric shaver as a gift for my boyfriend, who has always used a regular blade (non-electric) razor. Can you recommend an electric shaver that is particularly suited for African-American facial hair, which can be curlier and coarser than Caucasian facial hair? Many thanks, Cat G.

Thanks for your inquiry, Catherine.  For men of African heritage who are prone to "razor bumps", there are specialized shavers available which straighten whiskers before cutting to minimize razor bumps.  These shavers can be hard to find and I'll mention two which are available.  They are the Remington model ES-1000 UltraSmooth Bump Control shaver and the Wahl model 9940-521 Metro Bump Preventing shaver.  You can find both using your favorite Internet search engine.  One shop has both as part of a gift set which you can see at http://www.shavers.com/Merchant2/merchant.mvc?Screen=PROD&Store_Code=E&Product_Code=blackmanset   I hope this helps.

From: Trisha Fulawka

Date: Monday, November 21, 2005 2:43 AM

I'm a woman using a Philishave 6845 as a lady's shaver. I've always liked the convenience of electric shavers, but I found that shavers that are meant for women just weren't working for me. I have especially soft hair, and it tends to just bend and the blades run right over the hair without cutting it. I would always have to go over each area continuously, and still missed many of the hairs. Anyways, I like the men's rotary lift-and-cut type heads because they will lift and cut hair of any texture, growing in any direction. My current shaver (the Philishave 6845) does a good job at catching all the hairs, but I still find I have to keep going over many areas because they still remain a bit stubbly after going over them a few times. Does Philips make a more recent rotary-style lift-and-cut type shaver that would be better for what I'm using it for? Do the newer versions give a closer shave in less strokes? When you're doing larger areas like legs, you need something speedy and effective. I was looking at the Speed-XL models but wasn't sure if they would make a difference. I want something corded/cordless, wet/dry, and something that I can rinse clean with hot water daily. I don't need any fancy features like a display screen or sensitivity adjustments or anything. Thanks so much!

Trisha

Thanks for your question, Trisha.  Your Philishave HQ6845 is a Quadra model.   I have a corded-only Quadra myself which I'm happy with.  The one problem I see is that it has trouble catching longer whiskers.  Later models, the Sensotec along with the recently introduced SmartTouch XL and Speed XL product lines, eliminate that problem by improving the ratio between slots (which catch the longer whiskers) and holes (which catch the shorter whiskers).    There are some big discussions about the new models at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com which includes talk by some people who believe the new XL models are underpowered compared to the Sensotec. The Speed XL model which fits your needs is the HQ8140 which is a cord/cordless model without the fancy recharging display.  I hope this helps.

From: barry stein

Date: Sunday, November 13, 2005 5:33 PM

I have a vintage Norelco HP 1601 shaver. Can you help me find a source for a replacement on-off switch that just failed? Otherwise the shaver is in excellent shape.

Thanks,

Barry Stein

Thanks for your question, Barry.  That is a hard to find part, but I'll try.  Over 10 years ago, I found a switch for that model from a shaver shop in Canada.  I Googled your model number, HP1601 combined with the word 'switch'.  I came up with a British web site at http://www.spares2go.co.uk/browse/PHILIPS_LTD/HP1601/SWITCH/m155/p1543/s1090.htm# which does ship to the USA.  A USA shop which does not list the switch for the HP1601 mentions they may have parts not listed so you can ask them.  Their URL is http://www.electricshaver.com/norelco/norelco1100_1600.htm  I hope this helps.

From: Lou

Sent: Tuesday, November 08, 2005 4:03 PM

Subject: TELL MR. STEEL BEARD

Where can I find any left over Williams Lectric shave unscented? Are there any good unscented alternatives? Can I make my own?

Thanks for your help.

Lou

Thanks for your question, Lou.  Looking at the old enquiries about Lectric Shave Unscented, one source I found still has some according to their website.  The URL is http://www.electricshavershop.com/unscented_pre-shve.htm   I hope this helps.

From: Pat K.

Date: Friday, November 04, 2005 10:29 PM

Hi...

I am having trouble finding foil and blades for a Panasonic ES8016. Can you recommend a site?

Thanks...

Pat K.

Thanks for your note, Pat.  The Panasonic ES8016 uses the WES9077P foil, the WES9070P cutter and the WES9079P foil and cutter set.  You can use the http://www.froogle.com search engine using the part number of each part as the keyword for each search to find a list of shops which carry those parts.  As an example, the result I get when I do a search for the WES9079P foil and cutter set is http://froogle.google.com/froogle?q=wes9079p&btnG=Search+Froogle&show=dd    I hope this helps.

From: "John Logan"

Date: Fri, 4 Nov 2005 13:16:44 +0000

Good morning

I have a Norelco Rotatract type hp 1601 circa early 70's. It is the only razor I have ever owned and except for a change of heads and those little magnets in the motor the razor has worked great. New razors don't seem to have the weight and solid feel of this old classic. However, on that xmas morning some 34 years ago the instructions were lost, probably burned with the discarded wrapping paper. After all these years my question is this--on the sliding bar above the on/off switch, is 1 the setting for a close shave or is it 9? I've tried various settings over the years but didn't notice much of a difference.

Thanks. John Logan

Thanks for your note, John.  While Philips does maintain PDF files of many of their older models, the HP1601 (introduced in 1980) is not one of them unfortunately.  Using my own HP1601, I can say that the floating heads are stiffer at the high settings and looser on the low settings.  So the setting of 9 gives you the more comfortable shave and the setting of 1 gives the closest shave.  You can see why by flipping the top.  There is a short stem next of the latch of the shaver's flip-top.  The stem feels looser on the 9 setting and is very stiff at the 1 setting.  That's how the closeness/comfort adjustment works on the HP1601 Philishave/Norelco shaver.  I hope this helps.

From: "Richard Tate"

Date: Tuesday, November 01, 2005 10:17 PM

Steelbeard1,

I bid on an 8894xl on Ebay and got one (open box) for $66.11, and plan on putting the HQ9 heads on it. I also picked up the Eltron 5371 foil today. It is not bad, but didn't get all my beard, especially around my adams apple. I finished off with my old 6887XL. I took back the Activator as it was pretty good, but not for travel, which we do a lot of. I am thinking of picking up the Eltron 6000 which is a rotary that looks like a foil. They have it for $59.95 out here at Fry's Electronics. One negative about Eltron is that they are the absolutely loudest razors that I have ever used! ! ! Anyway just wanted to keep you up to date on my journey in razor land. I will post a new thread on the forum when I get my Spectra!

Take Care

Richard/revt

Thanks for the update, Richard.   Will be looking forward to your next update.

From: "Thomas Michaels"

Date: Tuesday, October 25, 2005 5:24 PM

Gary -

Your readers may be interested to know that I just found two Panasonic models on clearance at Best Buy stores in the Twin Cities area. ES8016 was selling for $58.99 and the ES8152 for $60.99 or $78.99 depending on the store. I don't know how long the clearance will run or whether it is national.

I spent the last couple of weeks on your site and elsewhere on the web reading comments on all brands and models. That price on the ES8152 finally got me to pull out the wallet.

Until this morning I've been using a Schick that I bought as a student in 1978. Its a tough, tough machine that just won't die, but some problems with the aging cord have recently been tripping the GFI receptacle, which was all the excuse I needed to go shopping.

In comparison to the Schick, the Panasonic isn't as solidly built, but then neither is a Hummer. The Panasonic is lighter though, and that's a bonus. Somewhere I read a review complaining that the Panasonic was loud, but the only thing loud this morning was my laughter when I pushed the on switch. It hums! In contrast, the Schick sounds like my old lawn mower with the hole in the muffler.

But can it shave? Well, you and your readers know that you can't judge a machine on its first shave. I'd say that my first try (dry) was at least as good as the old Schick (better be), maybe a bit smoother, but not as smooth as what I get with a blade (yes, I still do that occasionally). Half way through my shave I recalled reading a post by someone complaining of "paper cuts" on his lips from the middle slotted blade! Boy, a thought like that will sure jolt you awake when you are half asleep! Its no wonder I have a little stubble around my mouth today. Neck and other areas that some posters find to be problems with the Panasonic were fine for me.

The biggest change in shaving technique difference arises because the old Schick has one large hump of foil while the Panasonic has two small humps (with a set of putative lip cutters in the middle). Doesn't sound like a big deal, but I'll need to fool with my technique a bit to keep the blades at the recommended 90 degree angle to my skin. Otherwise I'll just be doing all the cutting with the front hump.

The Panasonic's cordless-only feature is the biggest drawback, in my opinion. I don't trust batteries. One reason the Schick is still with me is that it is cord only...no batteries to charge or fail. I almost went for the fixed-head 8016 (and I'm still wondering if I shouldn't have) because it works cord or cordless, but when the 8016 and 8152 were essentially the same price, I went for the bigger bargain, and the fancy pivoting head, which frankly I don't think I need. I'll justify the purchase by trying it wet maybe once.

Thanks for maintaining a great board that is a service to the shaving community.

- Tom

You're welcome, Tom and thanks for your note with your review of your Panasonic ES8016 shaver.

From: Gene Fuller

Date: Sunday, October 23, 2005 3:02 PM

HI,

I am trying to find the replacement blades for an old Braun re-chargeable elec razor. It asks for a model number but there isn'ct one under the Braun name at the base.

It must be at least 25 years old.

Any idea on how I can find the model number?

Thanks Gene

Thanks for your question, Gene.  Using my old Braun 5556U as a reference, it's underneath the cutters on the same side of the shaver as the sideburn trimmer.  Just remove the top or the "shaving head frame" which the foil is mounted on.  I hope this helps.

From: "Philip McAlary"

Date: Sunday, October 23, 2005 11:04 AM

Hello,

Just discovered your informative website. Thank you.

I have a National SuperRazor ES855 electric razor that I purchased in 1980 while living in Japan. Would you know of a source that carries foil and cutter for this razor? It still works great. Perhaps this razor is too old for parts to still be available?

Phil McAlary

Thanks for your note, Phil.  Availability of foil and cutter is dependent on the countries the Panasonic/National ES855 shaver was sold.  The cross-reference indicated that this shaver uses the WES9941Y replacement foil and the WES9940E replacement cutter.  The only on-line locations I found the foil and cutter are in the United Kingdom.  One is at https://www2.securesiteserver.co.uk/shaver/sparespanasonic.asp and the other is the Panasonic UK direct sales web site at http://shop.panasonic.co.uk/icat/es855  I hope this helps.

From: Robert Ennis

Date: Wednesday, October 19, 2005 8:42 AM

Hi Gary. Yesterday I did a casual search and found some of my messages to you back in 2002. At that time, I went through a process of weaning myself from years and years of Philishaves to a foil. It was a Remington. While I loved the shaves I was getting, I was less than thrilled with the electronics of the Remingtons. All this led me to a visit to Hans at Mercury Shaver Centre, who convinced me to try the Philishave 8894. I took his advice, and yesterday I read the message I sent you at the time. I was extremely impressed with that shaver. To me, it was a clear departure from anything I had used before. Apart from the excellent shave, what I was most struck by was the way the 8894 moved over the face with virtually no feeling. There was no post shaving tingle or whatever you want to call it. It was as if I hadn't shaved.

After being very satisfied with the shaver for a couple of years, I started experimenting again. By far the best shavers I tried were Remingtons and Panasonics, for shave quality alone. Well, staying in character as a long time rotary user, I had to try the Philishave XL series. Yesterday I bought a 9160 (I have no use for a cleaning module). After one shave, I can only say that this shaver is everything the 8894 was and a lot more. I didn't expect to get as close a shave as with the Panasonic the very first time. It's just as close on a first shave. But again, the part that sets it apart is that like the 8894, there is no shaving sensation. It dances over the face and there is none of that "shaving" feeling that I became accustom to with foils during and after shaving.

All I can say is that Philishave has done it again. This XL shaver, like the 8894 is in a league of its own. And it's the quietest machine on the planet.

Robert Ennis

Thanks for the update ,Robert with your endorsement of the Philips SmartTouch XL 9160 shaver.

From: Jill Moyer

Date: Friday, October 14, 2005 5:54 AM

Dear Mr. Steel Beard,

My dad has a National electric razor ES8003. He needs to replace the screen and the blades. Where can we find these items in the US? This was a gift that came from Japan.

THANKS SO MUCH!!

Jill in PA

You're welcome, Jill and thanks for your note.  You'll be glad to know that National and Panasonic are one and the same.  The ES8003 was sold under the Panasonic name in the USA.  The replacement cutter set is type WES9080P and the foil is type WES9081P.  You can find several shops on line which sell them by using the type numbers I mentioned in your favorite search engine.  I hope this helps.

From: "Mitchell Spector"

Date: Wednesday, October 05, 2005 8:56 PM

Hello,

I just happened to stumble across your site trying to dig up some information about my Philishave HP-1328. Mine was purchased back in 1984-85 (it was my first shaver), and I'm still using it today, over 20 years later. It has gone through at least two major repairs: a decade ago I replaced the NiCad battery cells and fairly recently, had to have the motor replaced. I believe it's time for another new battery replacement since it's lasting roughly 6-8 minutes on a full charge. I can't quite remember what a normal charge should hold but the manual claims "You can shave cordlessly from fully charged cells for approximately 3 weeks". Do you know how many minutes a fully charged HP-1328 should last? 45, 60, 90 minutes?

Right now I'm at a cross-road--either pay the expensive cost to replace the batteries again (about $50-$60) or purchase a brand new shaver. Having looked at the current line up of Philips shavers, I'm finding most have less features than my two decade old shaver! Unfortunately, anything that approaches its features goes into the $250-$350 range. Any advice or opinions?

Incidentally, to solve the mystery of the function of the LEDs on the HP-1328: There are three LEDs, two red and a green. When charging or having a corded shave, the green LED will illuminate. When the battery charge is getting low, the (right) red LED will illuminate. At this point, if you switch off the power, the two red LEDs blink in an alternating pattern as an extra reminder the battery should be recharged soon--it's a small "light show" that lasts approximately 5 seconds. The closest analogy I can think of are the blinking red lights on a train crossing sign (the "X"). I thought the blinking LEDs were rather cool and high tech back in the mid-80's heh.

If you have any other readers looking for parts or repairs on their HP1328, they're still available but my local shaver repair shop has to special order them from overseas I believe.

-Mitchell Spector

Thanks for your note about your Philishave (Norelco) HP1328, Mitchell.  That model was introduced in 1983 and is the second generation Lift & Cut shaver.  It also introduced the Permanent Magnet motor which gets its power from the electronics in this shaver.  I read that one hour of recharging is good for two weeks of cordless shaving.  I'm guessing that it takes most men two or three minutes to get a good shave.  So I would guess about 45 minutes.  You've picked the right time to ask about whether to buy a new shaver as it's model changeover time.  New models are being introduced and some old models are being discontinued.  So you may be able to find a good price on discontinued models.  It's interesting that in the USA, the Spectra (Sensotec) line is being discontinued, but the Sensotec is NOT discontinued in Canada.  So the highly regarded Spectra models can be found at a good price from American sources.  Have you asked the shaver mavens at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com for their advice yet?  Thanks as well for the info about the HP1328 shaver.  That certainly helps and I hope my advice helped.

From: AMBUSU

Date: Monday, October 03, 2005 6:44 PM

Is it worth changing batteries in a Braun 5502 razor, and if so, how does one go about opening the razor up without damaging the casing?

Ron

Thanks for your note, Ron.  A PDF of this shaver's service manual can be found at http://web.archive.org/web/20031210202743/63.230.9.155/braun/Srv_Man/SHAVER/5502.pdf so you can find out for yourself.  The screws are covered with caps so you remove the caps before you can remove the screws.  I hope this helps.

From: Brian and Jenny McDonnell

Date: Saturday, October 01, 2005 2:23 PM

Subject: aftermarket 1912/3 heads

I COMMENTED A SHORT WHILE AGO THAT PHILISHAVE HEADS 1912/3 WERE AVAILABLE AS AN AFTERMARKET ITEM AND THAT I HAD ORDERED SOME. I WONDERED ABOUT THE QUAILITY BUT TRIED ANYWAY, ONLY TO FIND I COULD GET A BETTER SHAVE WITH A FILE, THEY WERE AWFUL. I EVEN REPLACED THE BEST OF MY OLD HEADS (1) AND FOUND THAT ON CLEANING AFTERWARDS ALL THE SHAVINGS WERE CONCENTRATED AROUND THE OLD HEAD---SO WHICH ONE WAS DOING THE SHAVING.?? JUST A THOUGHT AND BUYER BEWARE. Brian McDonnell

Thanks for your note telling of your experience with the aftermarket HP1913/3 heads for older Philishave/Norelco shavers, Brian.

From: McDaniel, Marshall

Date: Tuesday, September 27, 2005 1:22 PM

I recently acquired a Ronson CFL 300. it is unused, in the box with all accessories. Anyone have any idea as to the value? It even has the price tag in the box.

Thanks for your question, Marshall.   I found a good gauge to determine the value as that model with the original box is listed on eBay at http://cgi.ebay.com/Original-1962-NEW-Ronson-CFL-300-Big-Daddy-Elec-Shaver_W0QQitemZ6565612296QQcategoryZ35987QQssPageNameZWDVWQQrdZ1QQcmdZViewItem so I would monitor that auction to find out how the bidding went.  The starting bid is US$49.00.  I hope this helps.

From: Jim Elliott

Date: Sunday, September 25, 2005 11:39 AM

Hello, Gary.

This is just to let Rich Schmidt know that indeed Remington does have a toll-free number in the US. It is 1-800-736-4648. There is also an email form to fill out to send comments and questions to Remington. It can be accessed at the following link:

http://www.remington-products.com/usa/contact/index.shtml

So, if Rich wants to see what Remington will do about the problem with his razor, those two contact options are available.

Jim Elliott

Shavermeister, Electric Razor Rap

http://jimelliott.suddenlaunch2.com

Thanks for sharing the info, Jim.

From: mary rose

Date: Saturday, September 17, 2005 4:58 PM

I'm trying to pick out the best shaver for my boyfriend who has extremely sensitive skin and shows extreme reluctance to shave because of it. I am seeking other people's opinions on the shaving difference between the Norelco Spectra (Philishave Sensotec) 8825 vs. Braun 7680 and the Braun Activator?? I'm not as worried about cleaning/price/stand/wash as I am about a close comfortable shave consistently. Has anyone out there used both and has a preference? Thanks for your help and your site.

Rose

Thanks for your inquiry, Rose.  You can follow the postings in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com as there may be comparison postings you can use.  Of course, if anyone reading this has tried the shavers listed above, please reply.  I hope this helps.

From: Schmidt Family

Date: Saturday, September 17, 2005 8:58 AM

Subject: Bad experience with Remington

I recently had a bad experience with a Remington Washable MS3 3000 razor that I had bought in June 2003. I was initially very pleased with the razor as it gave me a very close shave. It was also convenient to use because it was cordless and washable. In July of this year, the battery stopped holding a charge for any length of time, eventually requiring daily charging. I reviewed the owner’s manual to find out how to replace the battery and discovered that it is not possible to remove the battery without essentially destroying the razor. While that annoyed me, I resigned myself to using the razor as a corded device. To my great displeasure, a few days later the razor stopped working entirely; it would not even operate as a corded device.

Further, the grey rubber grip on the back of the razor is separating from the main body of the razor, presumably because the glue is drying out. The failure of the battery and the glue holding the grey rubber at the same time makes it appear that the design life of the razor is only about two years. An electric razor that lasts only two years is essentially a disposable device. This razor was far too expensive to last only two years. My expectation was that the razor would last at least ten years with appropriate care and replacement of battery, cutting head and foils. I then reverted to my 20-year-old Philishave razor. The shave is not as close or as convenient, but at least that razor was reliable (It has now also died, but it doesn't owe me anything).

My displeasure with Remington increased after visiting their website to find out how to contact you. The only contact methods available are mail or a long-distance (non-toll-free) phone number. No email address or toll-free phone number are provided. The available contact methods seem intentionally designed to limit the ability of their customers to complain. I sent a letter to Remington at the end of July, but have yet to receive any response.

In summary, my experience with my Remington razor tells me that they make poor quality products, know it, and therefore hide behind antiquated customer contact methods.

I am currently looking for a new razor. My ideal razor would have the following features:

Foil - I found that a foil razor made it easier to keep the line on my goatee even

Rechargeable and corded use - convenience, but can be used even when the battery dies

Replaceable battery - if you can't replace the battery, then what's the point in having a rechargeable razor

Washable or with cleaning system - convenience

Do you have any recommendations for a razor that meets those requirements?

Thanks,

Rich Schmidt

Thanks for your note, Rich.  Unfortunately, all the good cordless shavers use soldered-on rechargeable batteries.  As for the other requirements, either the Braun Activator or the new Braun 360 Degree Complete will meet those needs.  Both of these product lines use a cleaning machine.  I hope this helps.

From: Brian and Jenny McDonnell

Date: Thursday, September 15, 2005 5:38 AM

Subject: Philishave (or Norelco) HP1121

EVERYONE I EMAIL TELLS ME HEADS (1912/3) FOR THIS OLD SHAVER ARE NO LONGER AVAILABLE BUT I JUST ORDERED SOME FROM EBAY AND A FEW OTHER SITES CARRY AN AFTERMARKET PRODUCT. AFTER ALL THESE YEARS THIS SHAVER STILL PERFORMS WELL WITH GOOD MOTOR SPEED.

Brian McDonnell

Thanks for your note, Brian.  I've seen these aftermarket HP1912 heads on the Internet myself while searching for heads for older shavers.  As a collector of vintage shavers, I can understand why you like the old models.  I'd use my circa 1980 Philishave HP1601 more if I didn't have to worry about the availability of service parts.  Because my HP1601 is the first Lift & Cut model, Philips still sells replacement heads for this shaver, either the HQ3 or HQ4 will work with this model.  I've learned that hard way that service parts for shavers which have been discontinued for more than ten years can be hard to find.

From: Lisa Jajkowski

Date: Monday, September 12, 2005 1:11 PM

I picked up a Brevet Monaco wind-up shaver today at an auction, never before seeing one and knowing nothing about them whatsoever. So....while doing some skulking about the internet to research this curious gem, I came across your website. Serendipity.

It would appear the this one is overwound, since I can't turn the key and nothing happens when I rotate the dial switch on the side. I'm assuming this can happen, much like overwinding a watch, correct? Or am I just a lunkhead........

Are these possible to repair, and if so, would you know who may be able to do so? Would you also know if the cost to do this repair would be extraordinarily high relative to the value of this piece? I purchased it for pocket change, but always like to restore vintage items to working condition whenever possible.

Aside from it, er, not working, it's in pristine condition. It really is a snappy little number.

There doesn't appear to be much information available regarding these shavers, so I thank you in advance for any information you may be able to provide me with. It's most appreciated.

-Laura Jajkowski

Thanks for your note, Laura.  Yes, there is not much information available on the Brevette wind-up shaver.  Because of the clock-like mechanism of this shaver, I would suggest showing this to a clock repairman who specializes in repairing wind-up clocks to find out if he can help.  I hope this helps.

From: irving schwartz

Date: Thursday, September 08, 2005 12:40 PM

Subject: It's cheap, and it works.

I have been using the new Braun 370 "Pocket Twist." It's great. It matches the shaving performance of a dozen or more "real" shavers I've used for 20 years or so: wet, dry, foil, rotary--Sensotec, washing systems, you name it. I paid TEN bucks at the drug store. What real use for bells and whistles Pack two AA batteries whwn you travel, that's all. Enough consumerism and advertising hype.

Thanks for your note endorsing the Braun 370 Pocket Twist. Irving.

From: "Gary Rost"

Date: Monday, September 05, 2005 3:08 PM

I've been using an electric razor for about 25 years and my greatest frustration has always been the poor quality preshave conditioners available. I've tried just about everything, with varied results ranging from poor to fair. But, recently I found a preshave conditioner that works pretty well for me; it's called King of Shaves Kinexium Advanced Shaving Oil. I order it from their website at http://www.shave.com A side benefit of using this product is that cleaning my razor is easier: just remove the head assembly, tap it a few times, and the "whisker dust" falls out without any brushing or disassembly.

Thanks for letting us know, Gary.

From: "tdipro"

Date: Sunday, September 04, 2005 1:29 PM

Subject: TELL MR. STEEL BEARD

Hi!

I'm looking for a service manual for my thrusty old philishave hq 5854 (or norelco equivalent) I would be also very happy for any battery replacement tips/info.

Best,

Hannu

Thank you for your question, Hannu.  The HQ5854 was one of several Reflex Action models available in different colours.  I found a PDF of the owner's manual for the HQ5847 which is similar.  It has instructions for battery removal.  The PDF is at http://www.p4c.philips.com/files/h/hq5847_16/hq5847_16_dfu_eng.pdf   I hope this helps.

From: Stephen

Date: Saturday, September 03, 2005 10:46 PM

Gary, I have a question regarding the time it takes to use an electric razor. I had been a blade user for over 30 years till I recently shaved my head and bought an electric specifically for that purpose. As I started using the electric (Norelco 8894XL), I decided to try it on my beard also and decided to stop using blades totally and went to the Norelco for everything. I am very happy with the razor but noticed that it seems to take about 10 minutes to get it all done as I have to go over everything quite a bit, to get it to the level of closeness that I am looking for . Is it normal for the shaving process with an electric to take 10 munites to be completed or does that have to do with the specific shaver I purchased? Thanks for the information and have a good night. Stephen

Thanks for your question, Stephen.  It should take less than five minutes to get a good shave with an electric shaver.  With my goatee, it takes a couple of minutes to shave with the same shaver type you have.  Have you used a pre-shave preparation?  That should reduce shaving time considerably.  I prefer using a powder stick myself, but there are also pre-shave lotions and gels available.  I hope this helps.

From: Rex Oppenheimer

Date: Thursday, September 01, 2005 5:47 PM

Panasonic comparison:

Can anyone venture an opinion on the difference in the quality of the shave using a Panasonic ES8152NC and an ES8016?

I know that the 8152 is rechargeable only, whereas the 8016 is corded or rechargeable, and that the 8152 is wet/dry, while the 8016 is dry only. Also that while they are both triple foil shavers, the 8152 has the pivoting head, and the 8016 does not.

I would very much appreciate any comments on the qualitative difference between these two shavers, as well as any other comments anyone might have concerning the Panasonic shavers. I’m interested in both of these because they don’t use the induction charger, which is hardwired and cumbersome when traveling.

I’ve used Philips/Norelco, Braun, and Panasonic in the past. The Panasonic was many years ago. I still think its linear motor may have given me the closest shave, but I didn’t like its engineering, and I found it much more irritating than the Norelco. I switched to the Braun Activator, which I loved at first, but it seemed to not do as good of job after some time, and it was particularly ineffective in the neck area. I went back to Norelco, which was my first electric back in 1992, and purchased a Spectra. I quite like the Spectra, but it doesn’t do the greatest job beneath my nose and the overall closeness of the shave seems to be somewhat lacking. So, I’m shopping around and considering Panasonic, thinking perhaps the newer models have overcome my objections from years past and I would get a closer shave.

Thank you, very much.

R. Oppenheimer

You're welcome, Rex and thanks for your E-mail.  I encourage the Panasonic/National shaver mavens who can answer Rex's question to post their comments.

From: Stephen Kilbee

Date: Tuesday, August 30, 2005 7:17 AM

Hi,

I have just found you and hope that you can help.

I am trying to source replacement head for a Philishave 4856. Is there anywhere in the UK that could supply me? The only place I can find at the moment is in Canada.

Thanks for any help you might be able to give.

Regards

Stephen Kilbee

Nottingham

England

Thanks for yoru question, Stephen.  The Philishave HQ4856 uses the HQ4+ heads or the older HQ4 heads.  The first British web site I found which offers the right heads is at http://www.shavers.co.uk/shopping.php?product_id=38 for the HQ4+ heads.  Would you believe that web site is from Olympic Shaver Centre Ltd at Curzon Place on Curzon Street in Nottingham?  I hope this helps.

From: Hand, Nick

Sent: Monday, August 29, 2005 5:21 AM

Hi Gary

Just wanted to drop you a line about the new Philishave shavers, the ones with the extra shaving surfaces on the heads. On the weekend I purchased on impulse an HQ9090, a two headed model. I've not used my old Sensotec for a few months (couldn't stop the neck irritation), but for some reason thought this might be better so laid down the cash. So far I've only used it the once, and these are my initial comments that someone considering a purchase might fiind useful:

A nice compact, well built, solid unit ('Designed in Holland, assembled in China')

Motor speed seems faster and more powerful than the Sensotec.

Lithium Battery gives 80 minutes of shave time with a 60 minute charge - not quite as good as the '8894's 100 mins, but good enough.

Layout of the LCD display is tricky to read at first, but you get used to it.

Philips have finally fixed the stand and protective cap problems - the little stand is weighted and feels more solid, and the cap clips on snugly.

The 'wall wart' power cable is also smaller than the one supplied with the Sensotec (but does not fit into the travel case which I know will irritate some although this has never been an issue for me - just another cable to pack along with the phone, laptop & mp3 player chargers!)

Quick shave; 5 mins compared to the 10 I used to have to spend with the '8894.

The closeness of the shave was not quite as good as what I remember with the Sensotec, but this is probably because I have been shaving lately with a combination of foil electrics and blades - I'm sure that a solid 2-3 weeks with just the Philips, and the quality of the shave would improve.

There was minor neck irritation, nothing too concerning, and again, I think this situation would improve over time as well.

I really prefer the 2 head model - it's smaller to pack or store, fits the hand better, and is easier to manouvre on the face - I'm sure there are others also who will applaud the return of the two header.

That about sums it up. I'll keep you posted.

Regards

Nick

Thanks for your report on the Philishave HQ9090 two-headed SmartTouch XL shaver.  I'll be looking forward to your updates.  A PDF of this shaver's manual in case anyone wishes to read it is at http://www.p4c.philips.com/files/h/hq9090_22/hq9090_22_dfu_eng.pdf and a photo of this shaver can be seen at http://www.p4c.philips.com/files/h/hq9090_22/hq9090_22_tlf_.jpg

From: "Angela C. Cole"

Date: Monday, August 22, 2005 4:52 PM

Hello,

Thank you for proving helpful information on electric razors. I would like to know the differences between the Norelco Spectra, Norelco Smart Touch, and the Norelco Speed series. I have read good reviews about the Norelco Spectra, but wonder if the Smart Touch or Speed series have improvements. I looked on the Norelco/Phillips website and could not find any information. Walmart has the Norelco 8894XL (which I understand is the top in the Spectra line) for $168. Walmart is celing the Norelco 9160XL Smart Touch for $146.84 (which I assume is the top or one of the higher models in the Smart Touch line). I haven't found any information about the Speed series. It interests me that the Smart Touch model is newer and costs less than the Spectra.

Do you have any information to allow comparison between these models?

Thanks for your help.

You're welcome, Angela and thanks for your question.  The new Philishave/Norelco product lines use the same HQ9 heads which have three rows of cutters instead of one.  The Speed XL is the low end product line and the SmartTouch XL is the high end product line.  The SmartTouch XL has an even more pronounced contour following system compared to earlier 3D contour following models going back to the old Reflex Action line.  Like the Sensotec/Spectra line, it also has a personal comfort adjustment.  The Speed XL has the regular 3D contour following system and no closeness/comfort adjustment.  In terms of high and low end for the three product lines mentioned here, I'll call the Sensotec/Spectra the middle range with the SmartTouch XL and high end and the Speed XL the low end.  Yes, Philips DAP has not updated their global web sites to include the new models which are being introduced so you will have better luck finding info from shaver shops on line which sell the new models.  The Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com has several threads which talk about the new product lines.  I hope this helps.

From: Sebastien B.

Date: Sunday, August 21, 2005 4:53 PM

Nice forum, so I have a question about Hair Clippers from Philips, I currently own a Philishave c688 (which is around 5 years old), and I’d like to know how to open its body (to replace the battery)

Thank you for any help, or link to material that could help,

Sebastien, France

Thanks for your question Sebastien.  I am happy to say that Philips DAP has a PDF file of the HQ-C688 hair clipper's manual which has disassembly instructions which are intended for removing the batteries for proper disposal.  The PDF is at http://www.p4c.philips.com/files/h/hqc688_40/hqc688_40_dfu_eng.pdf  I hope this helps.

From: Graeme Wilkins

Date: Sunday, August 14, 2005 9:19 PM

Dear Sir,

I have been a blade user for many years. .however, now I have been given an “electric” choice. A relative has given me his old Braun 5005 which seems serviceable and may only need new blades (foils?) and through a reward scheme at work I have the opportunity to purchase a Philips HQ5426. Are you able to advise your thoughts on which would be the best choice? Logically I would think the later model would be better but in this throw away world perhaps the older model would be the way to go? If I was able to buy replacement parts for the Braun is it possible to fit them without professional service?

Thanks a lot..much appreciated

Graeme, 59, Sydney, Australia

Thanks for your question, Graeme.  It depends on how old the Braun Flex Integral 5005 shaver is.  On average, the rechargeable batteries last around five years before they lose their ability to hold a charge and require replacement.  The foil and cutter block is user replaceable, but the battery pack should be replaced by a professional.  The Philishave HQ5426 is a corded-only Micro Action model.  This product line has been around for a long time and the shaver has a low price now.  Because this shaver operates corded only, the shaver will last indefinitely, although the heads should last about two years before requiring replacement.  You should allow about a month for your face to become accustomed to the new shaving method.  For other opinions, you can check with the shaver mavens at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com  I hope this helps.

From: Johnny Beerling

Date: Thursday, August 11, 2005 11:22 AM

Thanks Gary, I've tried that one and just about every other shaver shop in your part of the world and the US, no luck. Perhaps one of your readers will have one? I don't understand why Sunbeam stopped making that razor, of al those I've used over the years it's by far the best.

I live in hope.

Johnny

Thanks for your reply, Johnny. The shaver business is very competitve and Sunbeam in most of the world dropped shavers entirely as it couldn't compete. Have you asked the shaver mavens at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com yet? I hope this helps

From: Johnny Beerling

Date: Tuesday, August 09, 2005 7:04 AM

Hello I've got an old Sunbeam A777 electric razor and need a new (or second hand) foil for it. Do you know where I can get one? I'll happily pay for postage to the UK

Thanks

Johnny Beerling

Thanks for your question, Johnny.  I guess the best hope would be for a shaver shop which has been around for many years which may have old stock.  Sunbeam is still an active shaver brand in the Australia and New Zealand markets.  The first shop I found which supports Sunbeam is Shaver Shop with two locations in New Zealand.  You can always ask them.  Their URL is http://www.shavershop.co.nz  I hope this helps.

From: Warren Sherwood

Date: Saturday, July 30, 2005 4:28 PM

I have been a dedicated Norelco user for 20 years with the last several using the Reflex model. I had tried the Quodra but found the shave not as good as the Reflex. My old Reflex finally died and I happily went to buy a new one. When I got it home and looked at it I was unhappy with the quality. Just seemed to be very cheap compared with the other Norelco shavers I had owned.

I returned it after using it one time, and decided to try the Braun Activator. I had never used a foil shaver before, but from the very first shave it was superior to the Norelco. No irratation, and it cut my neck area much closer. In fact, my entire face was cut closer.

Now after three weeks I am still getting very good shaves and the best part is the total lack of irratation.

It may be a good survey question to ask how many Activator users were Norelco users, and how many Norelco users use to be Braun Activator users.

Thank you. Just wanted to let you know the comparison. I have read you sight for a long time and it helped me decide to try the Braun.

You're welcome, Warren.  I'm glad the material in the Electric Shaver Page was helpful to you.  I'll try to remember your suggestion for the September Survey Page questions.

From: Adam Berry

Date: Tuesday, July 26, 2005 2:31 PM

Mr Steel Beard

Wondering if you can help? I currently use a Braun Shave and Shape. I don't use the main part of the shaver that would give a close shave, instead opting for the trimmer that gives a good shave but leaving a bit of stubble. Anyway, I think it needs replacing as the blade isnt as sharp anymore. Don't think that part of shaver can be replaced (although I could be wrong). Braun no longer produce this model, but I wondered if you know of anywhere that I might still be able to purchase one? If not that, perhaps a suggestion on an alternative. I looked at the cruZer model, but it looks a bit fancy for my needs.

Cheers for your advice

Adam Berry

Thanks for your question, Adam.  Yes, Braun discontinued the Shave & Shape and replaced it with the cruZer model.  I found one listing in Overstock.com (one of my sponsored links) but they are out of stock of the reconditioned version.  I believe it's hit or miss in regards to eBay or Amazon.com in regards to a used or refurbished Braun Shave & Shape shaver.  I did find a used one in the Amazon.de German web site.  My alternate choice would, of course, be the cruZer.  I hope this helps.

From: mtrout

Date: Tuesday, July 26, 2005 1:00 AM

My father is 87 and losing his eyesight. He neds a shaver that will cut his tough beard easily. He does a good job of going over and over his face but we now have several versions of Remingtons and Norelcos and none of them are working. He uses a preshave and I can't get the shavers to do a good job either. I bought a new Norelco at Christmas, a model that was around $150 and it never did a very good job either. Any suggestions?

Thanks for your question.  Which Norelco model did you get for $150?  I hope it isn't the Quadra as it doesn't do a good job at cutting longer whiskers.  They solved the problem with the Spectra (aka Sensotec) and they are introducing the Speed XL and SmartTouch XL lines which I understand do a better job at getting the whiskers.  If he prefers a foil shaver as opposed to a rotary shaver, the clear favorite right now is the Braun Activator which gets more of the whiskers which foil shavers usually miss.  As I mentioned to others, I suggest contacting the shaver mavens at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com for their suggestions.  I hope this helps.

From: David Mumford

Date: Saturday, July 23, 2005 8:43 PM

Mr. Steel Beard,

I have been using the Remington XLR 810 for about 15 years and during the last couple of years when I replace the cutter and foil I don't get that "new fresh" cutting edge that I used to. I swear the new cutter replacements does not have the sharp edge they used to. Anyway I decided its time to purchase a new foil shaver. You mention the Braun Activator as the best foil shaver being sold now. My local shaver outlet recommends the Wahl 7056-517 over the Braun. $119.95. This can be purchased on the internet for $25-30. Is this Wahl a new model or an old one being closed out. I can't believe the price difference of almost $100.00.

Bottom Line...what is your opinion of the Wahl 7056-517 vs. the Braun Activator.

Thanks for your input.

Thanks for your question, David.  The Wahl 7056-517 is one of the Lift N Wash models which are also marketed in other parts of the world under the Grundig and Sunbeam (of Australia) names.  All the comments I've read about the Lift N Wash line have been favourable.  The price of the shaver is also a great selling point as you pointed out.  I don't think that Wahl will be discontinuing that product line anytime soon.  Since you are used to foil shavers, I'd suggest giving the Wahl a try.  I hope this helps.

From: "David Mulhern"

Date: Friday, July 22, 2005 3:36 PM

Dear Gary -

A question on models:

I am noticing that the Wahl shavers and the Grundig models look very much alike.

Speciifically:

1. The Walh Lift-N-Wash looks identical to the Grundig Cascado Model 9727 (the Grundig also says Lift-N-Wash).

2. The Wahl Custom Shave System 4000 looks identical to the Grundig Designo FX3 Model 6718.

Is this just a coincedence, or are they re-badged models made by the same OEM? Do you have any information on whether they are in fact the same or similar, and if so what people have to say about these models?

As always, thanks for a great web-site. Sincerely, David Mulhern

You're welcome, David and thanks for your questions.  They are from the same OEM manufacturer which I believe to be Payer of Austria.  Sunbeam of Australia (no connection with Sunbeam USA) also markets similar shavers.  I've read good things about the Lift N Wash lines myself.  You can check the shaver message boards I have links to including http://jimelliott.suddenlaunch2.com to get or seek other opinions.  I hope this helps.

From: K Nowak

Date: Monday, July 18, 2005 2:29 PM

Hi Gary and thanks for an excellent and informative website!

In response to one of your readers, who wondered where the Panasonic 8xxx-series are made. I have three of them, an 8080 which is made in Japan, as is the charging stand, an 8093 and the new 8163. The last two are both made in Japan but the chargers are made in China.

The new Panasonic is btw a shaver that I can wholeheartedly recommend. It is incredibly light and comfortable to hold, especially in contrast to the 8080 which is a boat anchor, and gives a very close shave indeed. It is clearly better than it’s predecessors but it is more of an evolutionary step, albeit a rather large one, than a revolutionary one. If you liked Panasonic in the past you’ll love this one. If anybody’s interested I’ll write a longer review when I used it a bit longer, only had it for a week.

The single obvious drawback I can find is the availability and price of spares. Here in Sweden at least, spares are almost impossible to find, you’ll find Braun, Philips and Remington parts in almost any shop selling shavers, and extremely expensive. It is almost as if, like a vendor put it, Panasonic doesn’t want to sell its shavers. On the other hand, Panasonics cutter and foil will last you much longer than Brauns. With Panasonic you’ll only need to switch once a year, tops, whereas I needed to replace my Braun syncro foil and cutters at least three times a year. The cost stays roughly the same, though, because Panasonic charges three times as much!

Kind regards

K N

Thanks for your report, K.N.

From: "Donnie"

Date: Saturday, July 16, 2005 3:11 PM

Hello Mr. Steel Beard,

I soon will work for a company where I am expected to shave daily. For a while now I've had to shave every other day (with a Mach 3) because my face is too tender to shave daily. I have very sensitive skin, but a coarse beard.

I have an older model Norelco Advantage (circa 1999 model) that I recently found and used for the first time in years. While it gives a nice shave, I still have razor burn afterwards. I've tried it using both the included Nivea packs and a my own shave gel and have the same results regardless.

Would you recommend a different shaver or setup? I was thinking one of the newer Norelco Coolskin razors. The 7775X model sounds nice, but I hate to spend the money if it's going to yield the same results I get with the current Advantage.

thanks for your time,

Donnie

Thanks for your note, Donnie.  The main difference I believe between the first generation Advantage/Cool Skin and the newer 7000 series Cool Skin are the way the Nivea lotion is applied, the use of 'glide rings' which aids in lotion distribution to yoru face and Super Lift & Cut heads for a closer shave.  So I see no difference between the old and new models as far as your face is concerned.  There are two Norelco lines with closeness/comfort adjustments.  They are the Spectra (aka Sensotec) and the new SmartTouch XL which is making its way to stores now.  I have a Sensotec and I'm spoiled by it.  Because of model changeover, you may be able to get a good price on a Spectra/Sensotec model.  I hope this helps.

From: Neal

Date: Saturday, July 16, 2005 2:20 AM

I have a Norelco T-2000 trimmer with a battery that won't hold a charge. What trimmer sold today is in the same league? Is there a place to send it for repairs or is better to just replace it? I have had it for years and loved it.

Neal

Thanks for your note, Neal.  If you have soldering skills, you may be able to replace the soldered-on NiCad battery.  Be careful when disassembling the shaver so that you have no trouble reassembling as it is tricky.  If you choose the replace it. Philips does have more ergonomic Norelco trimmers available.  I believe the closest one they offer, compared with your T-2000, is the T765.  More info can be found at http://www.norelco.com  I hope this helps.

From: "susan bleier"

Sent: Monday, July 11, 2005 11:52 PM

Subject: TELL MR. STEEL BEARD

Do you happen to know if there are still any two headed battery operated men's razors on the market? I work with developmentally disabled individuals and one of them happened to have one and preferrs using nothing else...so we often have a hard time getting him to shave. so, unless we can offer him a replacement, shaving remains difficult.

Thanks for your question Susan.  The compact battery operated shavers are becoming harder to find in North America, but they are still being made.  The current Philishave (Norelco) model is the HQ40 but the more compact HQ30 I found recently on eBay from a seller in Australia.  Is this what you're thinking of?  I found several examples of the HQ40 from British web sites.  I hope this helps.

From: Ken Kay

Date: Monday, July 11, 2005 12:00 PM

Subject: Will the Cool Skin Line Line Be Updated Soon?

Given that Norelco/Philips is rolling out the new line of Speed XL and SmartTouch dry razors, any word on whether the Cool Skin line will be revamped soon to include some of this new technology?

Thanks for your question, Ken.  The word from Philips DAP USA from a story in the trade publication HFN is that the Cool Skin line will only have styling changes including models which are Viper Blue, Edge Silver and Flash Green.  None of the Cool Skin models will utilize the SmartTouch XL or Speed XL features for right now.

From: Carla Girolimini

Date: Tuesday, June 28, 2005 9:17 AM

Hi. I have a question to make and think that you may be helpful though it's not strictly related to the comments I've read or to how a shaver works. The thing is that I'm a translator (Eng>Spa) and currently translating a web page for Gillette and I've been experiencing trouble trying to find a term. If any of you can help me I'll be deeply grateful. It says "Braun Vario, Micron & Eltron Shaver Case". I've come to the conclusion that those are three different shaver models from Braun... have I guessed correctly? If not, please tell me what micron and eltron are, pls!!! :s

Tks a bunch!!!! Carla.

Ah, and if you are sooo kind, could you tell me what's the function of a "housing cap" for shavers? Are they any different from protective caps or travel cases??? Tks again!!!!

CARLA R. GIROLIMINI

Public English Translator

(X5003BBR) Córdoba - Argentina

You're welcome, Carla & muchas gracias for your questions.  Vario and Micron are names of previous product lines of Braun shavers.  Eltron is a brand name for shavers marketed in the USA which were at one time made by Braun.  As for a Braun "housing cap", I found it associated with their Free Glider product line and refers to the shaver housing.  The "housing cap" is the bottom part of the shaver's housing.  So for Braun shavers, they are different from "protective caps" which protect the shaver heads.  I hope this helps.

From: sayone

Date: Saturday, June 18, 2005 7:27 AM

Hi Gary,

I successfully unsoldered the batteries from the 5505 PC board, which was not difficult.

However, I had problems with the replacements. I had previously ordered the replacement batteries, type 12 on this chart http://www.action-electronics.com/batrazor.htm#Razor, and discovered that the individual batteries are the same general specs as the originals (1.2v, NIMH, 1100ma), but they were arranged in a battery pack. This means there were no tabs on the ends that are soldered together. I had to cut the connection on this end, and then solder individual tabs directly to the battery ends.

When I tried to install the batteries, I discovered the replacement battery tabs are substantially larger than the PC board slots. I had to trim the tabs to fit the slots before soldering. I was able to solder in the new batteries, but it is not the straightforward installation I would prefer.

Everything went back together smoothly, and the shaver no longer heats up when charging, which is an improvement. Unfortunately, the batteries are not holding a charge. Perhaps the replacement batteries were too old (3 years), or were damaged during installation. I'm presently using the shaver at home plugged in, and this works ok. I found the following replacement PC board with batteries http://www.electricshaverstore.com/get_item_5505631_braun-pc-board-w-batteries.htm, so if I want battery charge capability in the shaver, I'll probably order this and just snap it in.

Overall, this was a worthwhile learning experience. Thanks for your help and excellent web site.

Steve

You're welcome, Steve and thanks for your reply. I'm glad I was able to help you.

From: "Jim Kurpius"

Date: Friday, June 17, 2005 5:27 PM

I just opened my Braun 5515 to replace the batteries. Any tips on getting it closed? As you might already know, the coin slots are for removal only. Nothing like a one way opening device. The replacement batteries cost $8.93 total.

Jim K.

Thanks for your note, Jim.  The PDF file I found for another Braun model last month below also applies to your Braun model.  I hope the service manual has the info you need and can be found at http://web.archive.org/web/20031210144152/63.230.9.155/braun/Srv_Man/SHAVER/5505.pdf   I hope this helps.

From: JOSEWOW

Sent: Wednesday, June 15, 2005 10:44 PM

Gary,

I just purchased a Norelco Speed XL Model 8140 earlier this week at a CVS/Pharmacy store in the Florida Keys where I live (new model, couldn't resist the impulse buy!), and thought I'd share my first impressions with your readers. There is currently no information on this unit on the Norelco or Philips web sites. This model has a lithium battery that is advertised to provide up to "17 days" of shave time. The unit is washable like the Spectra and Quadra models, and has a spring-loaded trimmer that pops up when the catch is released - pretty cool.

The heads are similar in appearance to those on Remington rotaries, but have three distinct concentric 'rings' (for lack of a better word) that make up the cutting surfaces of the heads. This new design is advertised to provide "50% more shaving surface for a faster shave". The outer and middle rings are a combination of slots and holes in a pattern somewhat different from that of the Spectra heads. The third 'inner most' ring is made up of only holes. The cutters have rows of corresponding blades, but only the outermost ring of blades appear to have lifters - the middle and inner ring of blades are very small - difficult to see without a magnifying glass.

I've shaved with the Speed XL three times so far, with good results. When compared to my Super Reflex razor, I'd have to say that I don't notice any real reduction in shave time. Shave quality is comparable, with overall closeness on par with the Super Reflex. However, the biggest difference I've noticed is a virtually complete lack of neck irritation - something I've never experienced with a Norelco. Though I've used and loved them for thirty years, Norelco razors have always left my neck red and slightly irritated every morning - not serious, but noticeable.

The 8140 is evidently the base model of this new Norelco line. Styling is new, though instantly recognizable. The 8140 even comes with a form fitting semi-rigid travel pouch that should protect the razor quite well, though there's no room for the charge cord. It's probably too early to tell with only three shaves, but if Norelco has figured out how to eliminate the neck irritation problem that, for me at least, has been their only drawback, then it is definitely worth the upgrade!

Thanks for the news.  Congratulations on being the first person to report about one of the new Philishave/Norelco models being introduced.  No word yet on the new SmartTouch line.  Thanks for the info on the new lower end Speed line.  These are the Norelco versions.  I have no idea yet what the Philishave branded product lines will be called, but with Philips' "one Philips" internal campaign, I would hope they would go back to one name for each product line like what was done previouly with the Cool Skin line.

From: Ron Crouch

Date: Wednesday, June 15, 2005 10:42 AM

Subject: TELL MR. STEELBEARD

I am looking for an electric razor capable of being charged by both 110v and 12v. The only one I can find is the Norelco Quadra Dry Razor, which is rather expensive. Do you know of any others?

Wayne R. "Ron" Crouch

Attorney Supervisor

Post Office Box 66614

Baton Rouge, LA 70896

Thanks for your question, Ron.  Looking through the search engines, the best I could do among the currently available models are the lower-end rechargeable models in the Norelco Quadra line.  The cheapest Quadra I found was a refurbished model for about $60, not including the optional car cord.  I found one at http://store.electronicpalace.com/no78quacsh.html  I hope this helps.

From: "R t"

Date: Wednesday, June 15, 2005 6:28 AM

Subject: TELL MR. STEELBEARD: merci beaucoup

Hello Gary:

Thank you very much for the lowdown on what few travel razors we have available here in the U.S. -- it helped immensely in focusing my assessment, before delving into an overwhelming realm about which I had known nothing.

Although the model which Panasonic is most pushing (ES 518N) is a slick beauty indeed, the blade didn't appear that comfortable to maneuver, nor the body, to hold... and, unfortunately, no verdicts were in yet from epinion readers for me to factor. Thus, for my friend abroad, I am leaning toward the ($16 more on Shopping.com) expensive ES 7801S which weighs 50% more, and is twice the thickness -- but also waterproof and triple-headed. It appears to be a good compromise.

I did, however, want to clarify first with Panasonic's 800# where their razors are now made, as nowhere could I find this data.

And, for my partner whose last razor (but not the recharger)was stolen when his car was broken into, the Braun Pocket Twist sounds ideal for his customary rough-and-tumble treatment, and possible future loss once more!)

Many thanks again, Gary: even with your guidance, the decision was not easy for one who has never had to address the concept of daily facial grooming before; without your insight, I would have been adrift in the task.

(Methinks a close analogy would be in asking a man to choose which brand AND style of tampon he thinks would be the best one out there for someone!)

Merci for your reply.  I am glad I was able to help you out.

From: "Bob Snoozer"

Date: Sunday, June 12, 2005 4:22 PM

Hi

I came across your informative web site while looking for help with my electric razor. I've had a Norelco 905RX since new ( 1993?)and replaced the battery once. It didn't get a lot of use over the years because I would swith between a standard razor and the Norelco depending on when I felt like shaving and whether I wanted a shave to last several days or just a clean up for the day. (I'm retired). About 2 years ago my razor stopped working for no reason at all. I couldn't even get it to work with the power cord, so I gave it up for dead. (even though it gave me EXCELLENT results)and stuck it in one of my bathroom drawers and forgot all about it.

A week ago I was cleaning out my bathroom drawer, and noticed it was still there. To make a long story short, I was planning on throwing it away when I plugged it into the electrical socket just for the heck of it and behold it started working again. I was so excited by this that I proceeded to give myself a shave right then and there and the motor ran just like it was new and the shave was outstanding! After I finished, I left it plugged in so I could recharge the battery and use it cordless again; having decided to become a full time electric shaver user.

Unfortunatly, whatever transpired after that seemed to cause the shaver to revert back to it's previous unusable condition. It not only didn't take the charge, but I couldn't get it to work with the power cord either. Do you have any ideas about what might be wrong with it? I sure would like to keep it but it's probably not worth the expense of having it repaired by a service center (especially if I don't know if it's even repairable)

Thanks,

Bob

You're welcome, Bob and thanks for your note.  Cord/cordless shavers can operate cordless as long as the battery can hold a minimum charge.  I believe that the battery pack is dead.  Rechargeable batteries usually last an average of five years before they need replacement.  There is a good chance that a shaver with a spent battery, if it continues to hold a minimum charge, could be used corded indefinitely.  Replacing a battery pack requires soldering skills and patience.  I learned that the hard way last year when I tried it myself.  The battery replacement was fine, but I didn't reassemble the shaver right and forgot to completely discharge the shaver before disassembly which ruined the electronics module.  I replaced it with a refurbished Philishave Sensotec (aka Norelco Spectra) "James Bond" shaver.  I only use it occasionally because I use a corded only Philishave Quadra shaver (which I got from Canada--there is no USA Quadra model) most of the time when I'm at home.  So I tend to baby my rechargeable shaver to increase its life span.  With the features of today's shavers, especially the washability of the Quadra and Sensotec/Spectra models, I would suggest replacing your shaver.  I think 12 years is a good long life for your old rechargeable shaver.  Corded only shavers can last indefinitely as long as replacement parts are easily available, but high-end corded-only models are hard to find in the USA.  A corded-only Sensotec shaver is available in Canada.  I hope this helps.

From: "R t"

Date: Tuesday, June 07, 2005 7:08 AM

Hello Mr. SteelBeard:

I have a French friend who, as a serious cyclist, currently travels with a small, old, electric shaver when participating in longer randonnees(tours).

As a gift for his impending birthday, I'd like to tuck a travel razor alongside his (birthday) jersey but I am uncertain which would be the best choice to send him, more so because it must be battery-operated.

I can not find any comparisons of these, but for the 2003 mention in the Wall Street Journal for the Braun Pocket Twist 370, which shows up (but briefly) only in your poll which closed near 2 years ago... And then, nevermore.

I would be greatly appreciative of your suggestion for which shaver you think might be best for my friend, given his cycling-travel/foreign country contraints. (The smaller, but more efficacious, the better; suspect the choices in his ville are rather limited compared to the variety -- and the imported quality -- which we have at our disposable here in the U.S.)

Thank you very much for any help at all which you might proffer -- as a woman, I am at an utter loss.

Thanks for your note.  I'll try and help you.  Braun's Pocket Twist is still availble from various on line sources.  Unfortunately, Braun itself is not pushing that shaver.  Remington has the model MSC-100 Travel Shaver.  Panasonic offers three travel shavers (at least in the USA) of which their favourite is the ES518N which is truly a pocket shaver which is only ½" or 12mm thick.  Yes, the selection is rather limited in this country for a truly compact travel shaver.  The ES518N is more expensive compared to the other models I mention here.  I found these and other battery operated travel shavers from various sources at http://froogle.google.com/froogle?q=%22battery+operated%22+%2B+shaver+%2B+travel&btnG=Search+Froogle  I hope this helps.

From: "Victor Goyzueta Knox"

Date: Friday, June 03, 2005 1:06 PM

Hi sir,

I`ve seen your interesting page about shaving machines while I was looking for some info related to my Phillishave HP 1328. About the leds , the green one (at the right) turns on to indicate the battery is charged. The red led at the middle advice you the battery charge is low but you can still use it, and the red led at the left begans to blink when the charge of the battery is off and indicates that you have to recharge the battery.

The problem on my Phillishave is that the motor is making a high noise (like screaming) and I think that the motor must be replaced. The question is, if its possible to find another "Permanent Magnet" motor for my HP1328, or if a power motor of other model could replace the one I have, and, if it could match in the the same place inside the case of this shaving machine. If another model motor can be used, this change can make that the battery source change too?

I really like this machine and I'd like to save it. Can you help me please?

Best regards

Rafael Goyzueta

Lima , Perú. South America.

Muchas gracias for your note, Rafael.  The question here is if the motor is still available.  I have a feeling that the motor works with several Philishave models.  The service manual for each model shaver, which Philips-authorised repair shops, have gives a parts list with Philips part numbers for each part.  I suggest contacting Philips Customer Care in Perú whose phone number is 01 213 6243 asking about parts availability and the location of the nearest Philips authorised shaver repair shop.  I hope this helps.

From: M. Johnson

Date: Friday, June 03, 2005 12:29 AM

Hello. I have a problem with ingrown hairs on my neck and saw that you recommend the remington ultra smooth ES-1000. This is not available in Australia and was wondering if there was another brand that offered the same features in Australia. Also do the sensotec models with their comfort control allow you to not cut as close so as to avoid ingrown hairs? Would cutting the lifters off a philips model maybe help with this problem?

Your comments would be greatly appreciated,

M. Johnson

Thanks for your note.  Looking at the Australian shaver shops on line, the best thing I can suggest is your idea of cutting the lifters from the blades of a Philishave shaver.  The http://www.koshershaver.org web site gives instructions on how to cut the lifters.  If you have a Philishave shaver right now, you can try that.  I've heard positive results from those who tried it regarding their ingrown hair problems.

From: "Lonny Daniels" <itslonny@doramail.com>

Date: Thursday, June 02, 2005 11:06 PM

looking for motor brushes for my 2 hp1121 norelco shavers,the brushes are completely worn out and i would prefer to fix these as they were my grandfathers.i have used one of these for 35 years myself and am too old to change now.

Thanks for your note, Lonny.  Service parts for shavers as old as yours can be hard to come by.  You can call Philips Domestic Appliances & Personal Care USA's Norelco support number at 1-800-243-7884 and ask for the location of the nearest Philips authorized Norelco shaver repair shop.  As for one centrally-located repair shop I can suggest, I've heard good things about St. Louis Shaver & Appliance in St. Louis, Missouri which can be reached at http://www.mrshaver.com and ask if they have the brushes to repair your shaver with.  I hope this helps.

From: JOSEWOW

Date: Thursday, June 02, 2005 7:40 PM

Regarding comments by Mr. Stamos on the apparent closeness of his shave after skipping a day or two, I've noticed the same thing. In my case at least, I think its more about the contrast in feel of my freshly shaven face after a day or two of growth than the shavers performance on longer whiskers. I say that because I get a very close shave on a daily basis with my Norelco Super Reflex 6853.

You had mentioned that the holes in the Quadra and Sensotec heads are designed to get the short stubble. However, I've owned models in both lines in the past, and yet I seem to get a faster, more ‘even’ shave with my $50 Super Reflex (purchased at Wal-Mart) than I did with either the Quadra or Sensotec - and the shave is just as close, especially on my neck. Kinda makes you wonder about the degree to which the needs of Norelco’s marketing department outweigh the needs of its engineering / design department!

Merely an observation, not a complaint. Obviously, if the marketing department doesn’t sell razors, the engineering / design people will have nothing much to do! Regardless, in my humble opinion, Norelco / Philishave have no equal in the electric razor business – I’m no expert, but I’ve tried all their competitors over 30+ years of shaving, and I always end up with a Norelco. They're durable and seem to last longer than units from other manufacturers, and they provide a fast, comfortable shave. Again, just my humble opinion.

Thanks for your opinion.

From: "Joel"

Date: Thursday, June 02, 2005 12:31 PM

Hi Mr. Steel Beard,

I am having trouble resetting the "replace" cartridge light on my Braun 7526. This is my second refill using 90% isopropyl. The first dump out of the old fluid/hair and refill was successful. Not so on this second time. How does it know? or is there a hidden reset button? or button push/hold sequence?

Thanks

Joel

Augusta,GA

Thanks for your note, Joel.  This looks like a question for the Braun mavens at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com/index.cgi so I suggest asking them that question.  I hope this helps.

From: sayone

Date: Tuesday, May 31, 2005 8:57 AM

Hi Mr. Steelhead,

I have a Braun 5505 Flex Integral shaver with worn out batteries. I purchased new batteries, and am comfortable with soldering new ones in place, but I cannot determine how to open the housing. The user manual warns against opening with the twist mechanism at the cord connector as this will destroy the appliance. A posting at http://forum.electronicwerkstatt.de/phpBB/viewtopic.php?topic=18332&forum=40 as follows:

Concerning to your shaver:

How did you disassemble the set? By removing the two hidden screws at the bottom? Or using the turning mechanism at the plug plate?

Which spare parts do you need? The two rechargeable (NiMH-) cells_only or the complete printed circuit board?

Many greetings from Bavaria,

sam2

I cannot find the 2 hidden screws at the bottom. I also found 2004 postings on your site referring to the following site for service manuals:

http://63.230.9.155/braun/Srv_Man/SHAVER/5466.pdf

I cannot connect to this site. Sometimes I receive a login request (I have no login ID or password) sometimes I get page not found http error.

Is there another site with the service manual pdf file for my Braun 5505 (5520) shaver, or can someone please tell me how to open the unit to replace the batteries.

Thanks for your help,

Steve

Thanks for your note, Steve.  Fortunately, there is a web site which archives web sites called the Internet Archive Wayback Machine.  The PDF file is in their collection at http://web.archive.org/web/20031210144152/63.230.9.155/braun/Srv_Man/SHAVER/5505.pdf   I hope this helps.

From: George Stamos

Date: Monday, May 30, 2005 1:44 AM

Dear Mr. Steel Beard,

I've been wondering about this for some time now: When I let my beard grow for a couple of days (say over the weekend), and then I shave with my Norelco rotary shaver, I notice that I seem to get a much smoother and closer shave than if shave every day. I attribute this to the longer hairs being easier for the blades to cut at or below the skin line, rather than the shorter stubble which doesn't extend all the way into the cutting slots. In other words, the longer the beard, the easier it is for the shaver to cut the hairs closer to the skin. Am I correct about this, or just imagining that I'm getting a closer shave with a two-day old growth of beard?

I look forward to your reply.

Regards,

George Stamos

Las Vegas, Nevada

Thanks for the insight, George.  I'm assuming that you're referring to a Philishave/Norelco model with all slots as opposed to the Quadra and Sensotec/Spectra models which have combinations of holes and slots.  Of course, the slots are great at catching longer whiskers.  The holes are supposed to catch the shorter whiskers.  You may be onto something with that theory.  The shaver I use everyday is a corded Quadra model which I have trouble with when I have a two day growth because the holes on that model have trouble getting the longer whiskers.  I tend to use either my rechargeable Sensotec (which has more slots than holes) or my old Micro Action corded shaver which is all slots.  So if your model is all slots, I think you may be right.  Other uses are encouraged to give their opinions on this subject.

From: Kurtis Scheer

Date: Sunday, May 29, 2005 1:07 PM

Mr. Steel Beard:

I have been using a Panasonic ES762 for years now and love it. This shaver is a rechargeable cordless shaver with NiCd batteries. I do periodically let the shaver fully discharge, as NiCd batteries have memory. Despite this, the batteries no longer hold a charge very well. Is there someplace that I can purchase new NiCd batteries that will fit this shaver? I have taken apart the shaver and the batteries are fairly easy to install – I just cannot locate any replacements.

Thanks,

Kurtis Scheer

Thanks for your question, Kurtis.  I found several shaver battery sources on line by using Google with the words "shaver batteries" + Panasonic.  One URL which shows the most common shaver batteries is from Battery Barn at http://www.batterybarn.com/razora.htm  I'm assuming you tried Radio Shack already as they have or can order shaver batteries.  If they don't have the right one, you can always ask Battery Barn and other on-line battery shops if they have it.  I hope this helps.

From: William McGimpsey

Date: Sunday, May 29, 2005 12:50 PM

Mr. Steel

In 1965 while in Montreal, Canada I bought a Ronson CF-L Mark II Electic Shaver. I used it every day for approximately 20 years. I never changed anything in all that time. No new cutters, screens, nothing.

Eventually the electrical connection cord corroded a bit and I had to apply pressure to keep the power running, so I caved in and bought a Remington. When it died, I bought a Norelco, then a Sears Brand (whoever makes it). When each of these razors eventually died, I would pull out the old Ronson and put it to use until I bought a new one.

This past week my Braun 5520 died after about three years of use. No longer accepting a charge. So I pulled out the old Ronson, blew off the dust and sure enough, this morning I received an excellent shave with that old 1965 "dinosaur".

Who says the new stuff is better?

Bill McGimpsey

New York

Thanks for your note telling your experience, Bill.  For those who don't care for all the bells and whistles, basic shavers do a great job.  Corded only shavers, as long as parts are easily available, can last many, many years.  I think there is still a demand for the original Philishave/Norelco Lift & Cut (aka Rotatract) shaver from 1980, the corded only HP1601 because of its big and powerful motor.  The heads for this shaver are still easily available, although some service parts may be hard to find.

From: Mark Permann

Date: Friday, May 27, 2005 2:18 PM

I've heard you suggest a few times that cutting the lifters from Norelco Lift & Cut blades might help with neck irritation, but I haven't ever seen any one report their experience with it. So I will.

I've had the top of the line Norelco Spectra ("James Bond" model) for a couple of years now. And I've long had the experience others have mentioned: I get some red marks, irritation, around the neck, and it seems to happen when I go over spots because the razor didn't get everything the first time (which happens because hair on my neck grows in more than one direction).

I replace my blades annually and it was about time to do so, and I thought, what the heck, I'll try pulling the lifters off. Worst case, if it's no good, I'll just buy a new set of blades. I followed the instructions at www.koshershaver.org.

Well, I don't get those red marks any more, and I don't think that the shave is visibly less close. It's possible it is less close, but I've never felt like the Norelco shaves as close as a blade anyways. I can take multiple passes (which still annoy me--the holes in the foils are pure marketing gimmick, they should go back to all slots) without tearing up my skin. When I order new blades, I will take the lifters off right away.

Love to hear other experiences out there. Thanks for maintaining your "board".

You're welcome, Mark and thanks for the report.  I hope others will report their experiences.

From: "Carla Cathey"

Date: Wednesday, May 25, 2005 3:33 PM

Hello,

I am needing advice about buying a high-end electric shaver for my boyfriend. He shaves his head and uses a razor too to shave his face, either in the shower or at the sink. He is very picky about buying things they are high quality and long lasting. What type of electric shavers can you recommend?

Thanks!

-Carla

Thanks for your note, Carla.  If he prefers to shave in the shower and shaves his head, I would suggest a Philishave/Norelco Cool Skin shaver which is designed for use in the shower.  I should forewarn that the batteries tend to last about five years on average before they need replacement.  The heads on the Cool Skin lines as well as most of the current Philishave/Norelco models currently available adjust to the contours of the user's face (and head) in a 3-dimensional manner.  You could also ask the head shavers at http://jimelliott.suddenlaunch2.com for their suggestions.  I hope this helps.

From: D T Gorman

Date: Sunday, May 22, 2005 6:36 PM

Hello,

I’m hoping your able to help me out with my Philips 90 Definition beard trimmer - 482244111938 CA HS090 ZOOM RING. My battery has died and I’d like to replace it, I’ve been to the Philips website yet they don’t even have an image of my trimmer. I have removed the screw on the bottom, removed the cutting blade and the metal plate below that yet I’m puzzled as to the next step. Any information you’re able to pass my way will be appreciated.

Sincerely,

Theseus G

Thanks for your question, Theseus.  While I couldn't find docs on the Philips Definition 90, I did find a manual on the next model down, the Definition 80.  The PDF file of that manual is at http://www.p4c.philips.com/files/h/hs080_20/hs080_20_dfu_eng.pdf.  Look at the illustrations numbered 17 through 21 and follow the corresponding text.  I hope this helps.

From: Georgia

Date: Monday, May 16, 2005 4:32 PM

Hi there. I just found your site by doing a search for this shaver / razor my brother just gave me to put on ebay.

I can't find anything at all about it on the net.

It is army green in color, it is in perfect condition, it is in a carry pouch that is brown, either leather or fake leather I'm not sure.

It runs by pulling a string on the bottom and has a stop button on the top.

On the back it has.

" GYR100 (trade mark sign) SUFAM (trade mark sign)

FABRIQUE en FRANCE

BREVET MODELE DEPOSES"

There's nothing at all in or on the carry pouch.

Thanks if you have any info on this at all.

Georgia

Thanks for your note, Georgia.  Info on this French-made shaver is hard to find.  The 1950s Brevette wind-up shaver I found easily.  This looks like a later pull string mechanical shaver.  I wonder if this French link showing mechanical shavers has one similar to yours.  The URL is http://razorland55.free.fr/photo_meca.htm I hope this helps.

From: "Mervin Rosenbaum"

Date: Sunday, May 15, 2005 11:49 AM

I have used for several years, a Braun 5614 FLEX which can be rinsed while running. I am considering buying a Braun Activator to improve my shave. I do not want to use the associated liquid cleaning system, however. Can I use the Activator like I currently use the FLEX, rinsing it under the faucet while running when I finish shaving? Thanks-Merv

Thanks for your question, Merv.  In reading a PDF file of the Braun Activator's instructions on the Braun web site, it said for cleaning without the cleaning machine, "never use water to clean the shaver" so the answer is no.  I'm sorry that it isn't the answer you were looking for.

From: Tyler Oswald

Date: Friday, May 13, 2005 10:08 AM

Dear Mr. Steel Beard,

I have always used a blade razor, but have recently decided I would like to give electric shavers a try. I have been looking at you site as well as at some other ones and am totally confused as to which shaver to try. I am an avid head shaver (I just like the appearance) and like it close.

So here are my questions:

Which type is better for head shaving, rotary or foil?

Could you point me to a model that is economical (I'm in college and money is tight), quick and does it close?

Thanks in advance,

Tyler

You're welcome and thanks for your question, Tyler.  Because I'm bald myself but with a few scraggly hairs I can't control, I can tell you from experience that one of the Philishave/Norelco shavers with the Reflex Action heads should do the job just fine.  For a budget model in your price range, either the older discontinued Philishave/Norelco Reflex Action models which you may still find at a good price or either the Philishave Super Reflex (outside the USA) or the Norelco Reflex Plus (USA) lines (both are exactly the same) which are very reasonably priced should do the job.  I hope this helps.

From: Eryn

Date: Tuesday, May 10, 2005 7:40 AM

I want to get my boyfriend a good shaver for our anniversary because he's always wanted one. he's a real gadget freak and he's always reading product reviews online. i'm afraid if i don't get something great he'll be disappointed, cus i know he's going to look it up right away. i don't just want to go into a razor store and say "can i have the most expensive shaver" ...but i have no idea what to get. please help me get a starting point.

thank you so much

eryn.

Thanks for your note, Eryn.  Within product lines, the only differences are the recharging bells and whistles.  What's more important is how the shave is.  Right now, the gadget freak recommendation would be either the Braun Activator with the cleaning machine which gives a great shave for a foil model or the current version of the Philishave/Norelco Sensotec/Spectra 8894 shaver which has a clock stand which doubles as a charger.  This rotary model also give a great shave.  You can also seek advice at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com.   I hope this helps.

From: "Thomas Buchi" <t.b.ha@operamail.com>

Date: Monday, May 09, 2005 9:09 AM

hi

i have a philishave 5830 and need a blow up diagram of it so that i can replace the Batteries in it, since they are soldered in. i have opened it however i seem not be able to open it sufficiently and i don't want to damage it.

please help????

thanks Thomas

You're welcome, Thomas and thanks for your note.  Service manuals with blow-up diagrams are available, but my experience shows that you should try and contact the right person at Philips DAP customer service for your country.  Go to the Philips web site at http://www.philips.com and first "choose your country".  You should either see a globe symbol or a national flag.  Once you pick your country and your national flag appears, click on "Support Center".  Then pick "Personal Care" which covers shavers, then "Men's Grooming" then "Dry Shaving".  Choose your model from the list. Using the United Kingdom as an example, I scrolled down to HQ5830 which is your model.  Unfortunately, the only PDF files found are for the product brochure and the owner's manual.  There is a blue box on the right which says "Contact Philips" which when you click the link gives the phone number and E-mailing instructions.   If one country can't help you out, try a nearby country.  I was able to get support from Philips of Canada even though I live in the United States.  I hope this helps.

From: Harv & Lil

Date: Sunday, May 08, 2005 2:41 PM

Sir

You have an interesting site.

I have used Philips/Norelco shavers for years, being sort of a cheap-skate, I usually pick up older ones and replace batteries, etc. I find some of the older ones give me a better shave than newer types.

Just got a Type HP 1328, which seems to work fine after a small repair to the cutter height adjustment.

While charging, the green (+) LED is on,there are two red LED's to the left (-) side of the green one, can you please tell me their purpose? I assume it's something to do with the charge state?

Thanks in advance----------Harv

Harvey Wright

You're welcome, Harv and thanks for your question.  The Philishave/Norelco HP1328 is the first model using the more compact Permanent Magnet motor requiring extensive use of electronics.  This replaced the much larger serial motor.  The electronics along with improved batteries increased battery life because the electronics prevented overcharging.  It also has automatic voltage adaptation so it could be used anywhere in the world as long as you have the right plug.  As for the LEDs, the red light indicates when the battery is about to run out and the green indicates if it's being charged.  I understand that one hour of recharging was good for two weeks of cordless shaves.  I'm not sure what the second red LED is for.  If anyone familiar with the Philishave/Norelco HP1328 shaver, which was introduced in 1983, can tell us what the second red LED is for, please tell us.

From: Bradley W. Patterson

Date: Friday, May 06, 2005 12:57 PM

I've got a question about the Braun Activator. I've noticed that if I go a few days forgetting to run the cleaning cycle, whether or not I manually clean the razor, the charging station selects intense cleaning. How does it select which cleaning cycle to use? Is it a counter that counts the number of times the razor has been turned on since the last cleaning, some sort of timer that counts the "on time" since last cleaning, or is it a function of the charging/cleaning station? Also, if it is one of the above, is there a way to "trick" the razor into only using the eco. If not, is there any point in manually cleaning the razor first?

Thanks

Brad Patterson

You're welcome, Brad and thansk for your note.  While I'm not familiar with the Braun Activator, I do know that the recharging electronics on higher-end shavers do indicate when to thoroughly clean the shaver based on how long the shaver is used.  My Philishave Sensotec (aka Norelco Spectra) model HQ8894 has this feature.  After each shave, I shake off the loose whiskers.  When the shaver display shows a faucet symbol, that's when to give the thorough cleaning under the faucet.  As for your Braun Activator, there are several Activator users who post in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com you can ask your question to.  I hope this helps.

From: Steve Carter

Date: Friday, May 06, 2005 10:50 AM

I love your site! I come back whenever I have shaver questions and usually find the answer in past postings. I have had a Braun Synchro for several years and love its convenience. However, over the past several months I have been increasingly disappointed with the time it takes me to shave. I replaced the foil and the cutters, but that only worked for a short time. My question is whether you think the Braun Activator supplies a significantly better shave than does the Synchro. If so, I will probably ask for one for my birthday (which is very soon). Thanks and keep up the great work!

You're welcome Steve and thanks for your question.  Yes, I believe the Activator gives a better shave than the Syncro because the Activator has a unique foil pattern which gets more of the whiskers which foil shavers usually miss.  I hope this helps.

From: Schwind Jene TSgt 48 CMS/MXMVI

Date: Thursday, May 05, 2005 1:28 AM

MSB,

I have a Braun 4312 electric razor (220V). It will no longer hold a charge. I had to purchase a 220 volt shaver after being stationed overseas- much easier to travel with. The razor will not hold its charge or even work when plugged directly into the outlet. It’s only two years old! I switched back to my 110V Braun (using a transformer) and it gives a much better shave! For the life of me I cannot recall the model number of the 110V model but I do know that I have had it for almost 15 years! The most obvious differences in the two razors are that the older model is heavier and has a predominantly metal body. The newer 220V model is all plastic. The difference in the shave is just as obvious- night and day.

When did Braun, a name that would seem to be “quality” become so disposable? And, is there a quality Braun out there that would give me as good service as my original Braun? Call me sentimental, but I don’t mind paying for quality.

Stubbly

Thanks for your question.  There was a time when shavers lasted much longer than five years.  That was before rechargeable shavers became more popular.  Older model shavers which could be used abroad had a 110/220 switch which you would have set for the prevailing electrical voltage in your area.  Newer models, including the very few corded only models still available, have electronic circuitry which automatically adjusts the voltage for your area.  The better rechargeable shavers can be used corded as long as the batteries can hold a minimum charge.  Cheaper rechargeable models can only be used cordless.  I try to baby my rechargeable shaver by using it only occasionally and for those times when I am away as electrical outlets are not easy to find when travelling.  Yes, I use a corded only shaver most of the time when at home but I had to get mine from Canada.  As for Braun, the reasonably priced Flex XP line received several favourable opinions.  I found a corded Flex XP II model 5715 on the international web site, but Braun does not offer this model in North America.  The search engines do show this shaver on European web sites.  Yes, I lament the lack of quality shavers with powerful motors myself.  You can always ask Braun why they don't offer corded only Flex XP or higher end models where you live.  I hope this helps.

From: "David Mulhern"

Date: Wednesday, May 04, 2005 11:48 AM

Gary -

I've been following your web-site for a long time now, and I have learned a number of things about electric shaving from people's letters, as well as my own shaving experiences. Quite a number of points come up over and over in the forum. As a result, I decided to offer a distillation - a summing up, so to speak, about electric shaving. I hope this summary might prove useful to someone who is trying to decide about whether to "go electric" and/or is trying to navigate among the different choices of electric shavers. Please let me know your reaction, and whether you agree with my comments. Thanks!

1) At this point, all shaving technology is quite effective, basically across the board. Everything, from blade razors, to all types of electric shavers (foils and rotaries) . . . .it all cuts beard hair pretty well. Therefore, the "right" electric shaver should be able to give a shave that compares favorably with a blade, and without the cuts and scrapes. So a first-quality shave is a reasonable standard to expect from an electric shaver.

2) Every skin and beard combination is unique, and different electric shavers will work best in individual cases.

3) As a result, the goal in selecting a shaver is to find the combination that best suits individual's needs. Almost all electric shavers have 30+ day trial periods, which men should use to evaluate what works for them. (Note: Almost everyone says give it some time for your face to adapt, but IMHO it only takes a few days to know what's going to work. However, I'm the first to admit that my opinion is clearly out of step with everybody "in the know"). Anyway, understand that it may take (1) some break-in time, and (2) returning a few shavers before finding the ideal electric shaver.

4) It's not altogether predictable what shaver will work best for any given individual; however, some general guidelines do apply:

A) If your hair is curly, or grows in circular swirl patterns, a rotary electric razor may be the best choice for you.

B) If you have a tough beard, and especially if your beard hair is fairly straight, you may find that a foil electric shaver suits you better than a rotary.

C) If you have sensitive skin, you may find that a foil electric shaver suits you better than a rotary.

D) If you are prone to shaving bumps, a slot-head electric shaver may suit you best.

A summary advantages and disadvantages:

Rotary:

Advantages: Quietest type of shaver; cuts all hair types, and especially curly beard hair, very well.

Disadvantages: Harder to clean than foil (disassembling and re-assembling each individual rotary cutter - even occasionally - is a nuisance); some men find it harsh on sensitive skin.

Foil:

Advantages: Well suited to both tough beards and sensitive skin. Relatively easy to clean (especially now with the cleaning units).

Disadvantages: Foils wear out faster than rotary cutters (I replace foils every few months). Some men find that foil shavers do a poor job at cutting curly hair or flat-lying hairs (especially neck hairs) - which is why most foil electric shavers have the slot-head cutter between the two foil heads.

Slot-head (for ex. the Remington UltraSmooth ES 1000):

Advantages: Great for reducing / eliminating shaving bumps. May also serve well for men with very sensitive skin.

Disadvantages: Does not shave quite as close as other electric shavers (a deliberate design choice with the goal of reducing shaving bumps), and therefore may not provide a close enough shave for everyone's needs.

Shaving Technique: There are a few important technique questions that each man has to answer for himself:

A) Whether to shave before or after washing the face / showering (or during in the case of a "wet" electric shaver).

B) Whether to use an electric pre-shave lotion or powder.

C) Whether to use "straight" strokes, or circular strokes.

D) Whether, and how often, to use a spray lube on the shaver heads.

Speaking strictly for myself, I always do best AFTER showering, and USING liquid pre-shave. I also benefit from (and suggest) a last rinse when finished shaving electrically, followed by a "touch up" to hit any last rough spots (for me, always along the jaw-line and on my lower lip). But others (including you as I understand it, Gary), prefer to shave a totally dry face, before washing. Braun, for example, specifically recommends shaving before washing / showering (it just isn't as good for me, personally, that's all). Finally, I recommend using spray lube on the shaving heads every 2-3 shaves, as it seems to help the shaver glide more easily.

OK, that's what I've learned. Do you feel that's a fair and (relatively!) objective summary?

All the best, David

Thank you for your insight, David.  I think you summed things up very nicely.

From: "Andrew C. Levitt"

Date: Friday, April 29, 2005 9:06 PM

I have very sensitive skin. Although I don't suffer from razor bumps, I wonder if the Remington UltraSmooth would nonetheless be a good choice since it doesn't shave below skin level. Any thoughts?

Thanks!

You're welcome, Andrew and thanks for your interesting question.  I would think the comfort level would increase because the UltraSmooth is not intended to give you a very close shave.  When I clean whiskers out, I find not only whiskers but also small pieces of skin layers so I would believe that the UltraSmooth would give a comfortable shave.  Of course, other opinions about the Remington UltraSmooth are encouraged.  I hope this helps.

From: "Pierce T.Wetter III"

Date: Friday, April 29, 2005 3:12 PM

Is there any way to upgrade the Braun Syncro to an activator by replacing the foil?

Thanks for your question Pierce.  I'm sorry to say that the Braun Syncro and Activator foils are NOT interchangeable.

From: Gerardo Alarco

Date: Wednesday, April 27, 2005 1:16 PM

I AM VERY PLEASED TO READ YOUR COMMENTS AND SUGGESTIONS ON SHAVING MATTERS.

I'VE BEEN USING FOR THE PAST 30 YEARS A SUNBEAM SHAVEMASTER 110/220/60 12 W TYPE 30 MADE IN AUSTRIA E39561.

SINCE I BOUGHT IT WITH MANY SPARE PARTS I HAVE HAD NO PROBLEM TILL NOW IN WHICH THE LAST FOIL HAS BROKEN AND DON'T KNOW IF FOILS MADE BY OTHER MANUFACTURERS WILL DO.

KINDLY INFORM ME IF WHAT I HAVE TO DO IS BURIED IT AND BUY A NEW ONE.

NOTE: I ONLY USE IT SPORADICALLY SINCE I SHAVE EVERYDAY WITH GILLETE RAZORS WITHOUT ANY SKIN PROBLEMS.

THANK YOU FOR YOUR ATTENTION AND REGARDS,

GERARD

Thanks for your question, Gerard.  Unfortunately, I can't give you much help.  Sunbeam in North America stopped marketing shavers many years ago.  Sunbeam of Australia (not affiliated) which was formerly connected with Sunbeam USA is still in the shaver business.  So I guess they are your last hope.  Their URL is http://www.sunbeam.com.au  I hope this helps.

From: Gene B.

Date: Monday, April 25, 2005 5:37 PM

Hello

I hope you can help with a couple questions about switching to an electric razor. I'm thinking of making the switch, but I am wondering if it is possible to still use a blade after switching? I read that a lot of the electrics require some time to "train" your beard before they give a good shave, which makes me wonder if you have to use the electric exclusively once you start? My second question is, how often do the foils need to be replaced typically on an electric?

Thanks very much!

Gene B.

You're welcome and thanks for your questions, Gene.  I don't think it's a good idea to radically shift shaving methods all the time.  I believe your face will like you more if you stick to one shaving method most of the time.  With most foil shavers, the foils should be replaced every six months and the cutter block every 12 months.  Of course, damaged or dented foils must be replaced immediately or you will mess up your face.  Rotary shavers have more durable heads.  They can last up to two years.  I hope this helps.

From: John Pitchford

Date: Saturday, April 23, 2005 8:01 PM

I have a Norelco 4843XL, that I have had for some time. Recently the battery will not stay charged more than one shave. I believe it is time for a new razor.

My question is: What electric razors give the closest shaves? I am 43 years old and this current razor is the third one I have had since I was 18. I have never used any other type of electric razor and I only use a blade on rare occasions.

I have not found anything on the site with comparisons or opinions per se. I really do not want to spend more than about $80 for a new razor if I can help it.

Thanks

John

Thanks for your note, John.  For a good budget shaver, either a Norelco Reflex Plus (aka Philishave Super Reflex) for a rotary shaver or a Braun Flex XP II for a foil shaver are good choices.  The high-end choices are the Norelco Spectra (aka Philishave Sensotec) and the Braun Activator.  I hope you've been following the postings in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com for other suggestions.  The closest shave answer seems to favor the Braun Activator from the opinions I'm getting.  I hope this helps.

From: "Jonas Hellsten"

Date: Saturday, April 09, 2005 3:10 AM

Mr Steel Beard, please,

my very well functioning, until today, Philishave 5806 with three years of age, suddenly this morning gave me cloud of smoke in the eyes - poff. And then stopped responce to attempts of charging.

Under the hood I see that the major chip (IC) is no more, and my machine now needs emergent reparing.

Question: Can I find a spare part? Is it the same as in other Philishave models? Is it worth reparing?

Best regards

suburban KJ

Thanks for your question, KJ.  You need a replacement power module for your Philishave HQ5806.  You can contact a Philips shaver repair shop to find out how much it would cost to replace the module.  I have a feeling that it may be cheaper to buy a new shaver.  You can easily make a price comparison to find it if the shaver is worth fixing.  I hope this helps.

From: sharon coleman

Date: Thursday, April 07, 2005 2:09 PM

I need replacement head for my Philips Philishave 4856 shaver

Where can I get one......help

Thanks for your question, Sharon.  Actually, it's readily available at most any shop which sells replacement Philishave/Norelco shaver heads.  Your HQ4856 shaver uses the either the type HQ4 Micro Action or the newer HQ4+ Micro+ heads.  I hope this helps.

From: Brad Brown

Date: Tuesday, April 05, 2005 1:10 AM

In case you know someone interested in this…

HAVERHILL'S (BREVETE) WIND-UP MECHANICAL SHAVER +BOX

Thanks for the tip on this unique shaver.  eBay does include many collectable shavers in its listings.

From: "Doug"

Date: Sunday, April 03, 2005 7:54 PM

I have a 15+ year old Rotatract rechargeable that is beginning to make multiple clicking sounds that suggest the blades should have been oiled at least 5 years ago but never were. Do I need to buy Norelco's oil or will other oils do? And do I just apply the oil to the blades or is there some application process that's crucial

Doug

Thanks for your note, Doug.  The heads are way overdue for replacement.  Your Rotatract uses the HQ3, HQ4 or HQ4+ replacement heads from Philishave/Norelco.  I like using the Philips/Norelco spray lubricant (AL80 in the USA or AL80C in Canada) after throughly cleaning the shaver on a weekly basis.  Similar lubricants designed for shavers should work just as well.  In any case, the heads should be replaced every two years under normal use.  I hope this helps.

From: Louis

Date: Friday, April 01, 2005 3:13 PM

hello mr steelberard, i've written you in the past & recieved your reply which i then was able to use as a guide for my decision about electric razors.

once again, i ask for you to share your experience & knowledge. early this year i bought a norelco xl model. it was used though in good shape. now seeing the price of replacement blades i am lamenting over my decision. i've seen your posting regarding vollco. my question is , before i purchase the shaver shapener, is do you really think it is worth it? i mean the other type can be bouth for $4 as opposed to $20 for the vollco.

any help, again, you can give regarding this would be appreciated. your the expert and i am clueless.

thanks for your help in the past.

louis

Thanks for your note, Louis.  You know that I have mixed opinions about the Vollco sharpeners and they are a sponsored link.  Who markets the $4.00 sharpener?  I've only seen the Vollco sharpeners myself.  Vollco does offer a free replacement if the Vollco sharpeners are found to be unsatisfactory.  I'm curious about where the $4.00 sharpeners can be found and if they offer some kind of guarantee.  I hope you (or anyone else who have found the cheaper sharpeners) can reply to me.

From: Malik A. Hassan

Date: Tuesday, March 29, 2005 9:41 PM

I have an old Norelco Maverick T-2000 Beard/Mustache Trimmer. I need to replace the battery and I cannot get the unit open after I removed the screw from the bottom. I cannot get any help from Norelco. Can anyone help me with instructions or website direction? Thanks for any and all help.

I'll try, Malik and thanks for your note.  Philips maintains PDF files of current and many discontinued models.  Unfortunately, not for your Norelco Maverick T-2000 trimmer.  But the Maverick product line was sold by Philips under the Definition name.  I have a similar model which I did replace the battery to, but that required careful prying making sure you don't accidently break the slide switch.  It's the model HS080 and there is a PDF file which shows how to dismantle the shaver to remove the battery.  The URL for the PDF file is http://www.p4c.philips.com/files/h/hs080_22/hs080_22_dfu_eng.pdf  Look at the illustrations numbered 19, 20 and 21 and follow the corresponding text.  I hope this helps.

From: Edwards, Marty

Date: Tuesday, March 29, 2005 2:53 PM

Hi!

I've been having a very difficult time finding a new electric razor since my phenomenal Remington XLR 810's trimmer wore out. I would not say that I have thick or coarse whiskers, however, from my recent experiences, maybe I am wrong.

Two weeks ago I purchased a Braun dual foil, (I forget the model name/number) with a flip-up trimmer. The Braun was so utterly underpowered that the motor would actually DIE each time it made whisker-contact. I promptly returned it and purchased the Remington Titanium Microscreen with triple foils. I was too optimistic - my whiskers snagged in the foils, and the razor pulled at them instead of cutting them. I was very upset!

I love my old XLR 810, and nothing even comes close to it. In eight years I have only replaced the cutter and foil ONCE! My current problem is that the trimmer is very, very dull, and nobody seems to know how to sharpen or replace it. Seems simple enough, but I've had no luck. I hope, with your infinite wisdom, you can help me! I would like to stick with my tried and true, nearly bulletproof XLR. The build-quality of these new shavers is sub-par in comparison.

I should include this bit of information: I've spoken to representatives at both Remington and Rayovac, and I've been told that one cannot buy the XLR frame with the trimmer any longer. I've been told to oil the trimmer, but if the blades are dull there is no way to sharpen them. True? If so, what oil? Nobody, even at Remington, seems to know the name of it, and my local Wal-mart doesn't carry any oil.

Thanks so much!

Martin

Thanks for your note, Martin.  The trimmers attached to shavers can be maintained using light oil such as Wahl Clipper Oil.  Several places offer this oil on line.  As for hard to find parts, I've heard good things about St. Louis Shaver & Appliance whose URL is http://www.mrshaver.com in obtaining hard to find parts.  I suggest asking them if they have the parts you need.  You can also contact the nearest authorized Remington repair shop to find out if they still have the parts.  You can find the locations using your zip code at http://www.remington-products.com/usa/asd/index.asp  I hope this helps.

From: Richard Stewart

Date: Monday, March 28, 2005 3:14 PM

Dear Mr. Steelbeard,

Thanks for your interesting and informative site.

My question regards replacement cutter screen for a MOSER battery powered shaver that is about 20 yrs old, purchased in Germany in 1986. I have used it only for a travel shaver, and now the screen has torn.

Unable, despite extensive search, to find any source for a replacement cutter. Other than that, it still runs fine.

There is no model number, so I assume it must be the only battery powered model they made at that time. I have attached some pix of the shaver, since there is no product information available. All it has is MOSER in silver letters on the black case. No nomenclature on the screen or cutters either.

Can you help me find a screen please, unless you think it will cost more than $25 US. If you think I've gotten my money's worth, and should move on, just let me know. It's just that it's very light and works well!

Thanks very much. Sincerely, Richard Stewart

You're welcome, Richard and thanks for your note. Moser shavers are not readily available in the USA. However, the company is owned by an American company, Wahl. Have you E-mailed Moser at http://www.moser-online.com yet? Since you took the trouble to include pictures, you can ask which model that could be so you can find out about foil availability. I have a feeling that you would need to get the part from abroad. But it wouldn't hurt on contact Wahl about it at http://iso-tip.com/form.htm I hope this helps.

From: PG

Date: Thursday, March 24, 2005 12:07 PM

Hello!

The postings on your site...have been very helpful...but I still have a specific question.

I have a thick course beard that grows rather quickly. I also have very sensitive skin. I am in the Military and forced to shave each day. Shaving each day is rather painful....as my beard is very course and it is hard to get a close shave which we are required to have. I have tried electric razors (low end) and all sorts of blade razors. Can you recommend an electric razor that would work best for me.

My plan is to pretreat my skin before my shower and then shave.

I look forward to your recommendation.

Thank you.

PG

You're welcome, PG and thanks for your note.  The top two right now for shavers seem to be either the Philishave Sensotec/Norelco Spectra (same thing) or the Braun Activator.  As for which one to pick, I'm wondering which low end shavers you tried.  If  you've had trouble with Philishave/Norelco models, then I would pick the Braun Activator as it gets more of the whiskers foil shavers usually miss.  I hope this helps.

From: "Michael J. Davidson"

Date: Monday, March 21, 2005 4:55 AM

Dear Sir,

Having grown up in nearby Waterford, it's nice to know someone in Flint has all my answers!

When I first started shaving, I tried to use a Norelco rotary shaver like my father, only to find that while I was happy with the job it did on my cheeks and the curve of my jaw--the closeness was satisfactory--it mangled my neck. It seemed to tear out the hair around my Adam's apple, leaving stinging red welts. Adjusing the closeness setting on the head of the shaver did nothing, while my school's dress code required I be clean shaven and wear a tie, keeping the area irritated. Needless to say I gave up on electrics after that, despite the investment in an expensive new razor.

After ten-plus years of mostly good results with Gillette Sensor Excels and Mach 3s, I'm just getting tired of the time, effort and money of getting a good shave with a blade. On occasion I've tried using my father's Norelco, a 5825 XL, same as my menace; the first few times it was quite nice, but then it mangled my neck exactly as I had remembered. I know this is my bad luck, and one model or even brand doesn't eliminate an entire technology. What advice do you have for someone looking to make the big switch?

My inclination, based on bad experience, is to avoid Norelcos specifically and rotaries in general--is that a fair assessment of how they generally deal with neck hair? Or are they actually considered better than foils?

Could this have been bad technique? I've been leaning toward Brauns based on their reviews and my past satisfaction with other products they make--is their reputation earned? Also, how good are these companies about honoring their trial periods?

Thanks a million.

Mike D

You're welcome, Mike and thanks for your note.  If the Norelcos you used are Lift & Cut models, I have one idea.  Did the shavers pull the whiskers out of your face as opposed to tearing up your skin?  If it's just the whiskers being pulled out of the hair follicles, one suggestion is to cut the lifters off of the blades.  This web site, http://www.koshershaver.org, tells how.  If that doesn't solve the problem, then the Braun models in general and the Activator (high end) or Flex XP (moderately priced) in particular seem to be good choices from the comments I've been reading.  I know Norelco has a trial period for their shavers, but I don't know about Braun.  You can call them at 1-800-272-8611 to find out if they have a trial period.  I hope this helps.

From: "Swean, Thomas"

Date: Saturday, March 19, 2005 8:47 AM

Dear Mr. Steel Beard - I need parts for a 15 yr old National electric razor, a shaving foil. I am not sure what model it is - on the back it reads ES 811 3V Battery R6 AA Sum 3. Perhaps the model number is ES 811. Can you help me with this.

Thank you, Tom Swean

I'll try, Tom and thanks for your E-mail.  The National (Panasonic) model is ES811.  Looking up the cross references, this model uses the WES9961E outer foil.  I found this foil in European and Asian web sites but it seems the ES811 or other models which use the WES9961E foil were never sold in the USA.  I found a British URL for Panasonic which offers this foil at http://shop.panasonic.co.uk/icat/es811  I hope this helps.

From: Blaga Claudiu

Date: Monday, March 14, 2005 6:18 PM

Hello,

I am interested to change the heads shavers for an old Norelco hp1601. I am wondering what heads model is the best for this razor. On the internet I see it is recommended “HQ4/3 Micro Action” the newest possible. But the new heads for 8000 series doesn’t fit in my model? I wan to bay the best even it is more expensive.

Thank you!

Thanks for your question, Blaga.  Only the HQ3, HQ4 and HQ4+ heads will fit your HP1601 shaver.  The cams and mounts on the other heads are different so they won't fit on your HQ1601 shaver.  I hope this helps.

From: "Brian"

Date: Monday, March 14, 2005 2:50 PM

I hope you have the time to help with my question:

I've been researching electric shavers' and really appreciate the value of the comments posted on your site. In my research I've gathered the following:

Foil razors provide the closest shave and rotary razors provide the easiest shave and are preferred by those who don't have to shave often. Is this generally true when comparing equally valued in each category?

I need to shave every day and my beard seems to grow in every which direction. I'm therefore leaning towards the foil razors. The debate between the Activator and the Syncro seems to indicate the Activator is worth the extra money if money is not of concern. Of the rotary razors the Spectra 8894 seems to be loved. Given my situation, does it appear I've found the right information and can comfortably move ahead with my planned Activator purchase?

Thanks,

Brian

Thanks for your note, Brian.  With the comments I've been reading, I think you'll like the Activator.

From: Michelle

Date: Monday, March 14, 2005 10:27 AM

I would like to start off by saying that you have a very informative site.

I recently purchased an electric shaver for my husband (Remington R-9170 Titanium MicroFlex Ultra Cord/Cordless) but am not sure if this is the best shaver for him since he is prone to getting razor bumps. I have been told that the reason men get razor bumps while shaving is because they use disposable razors. I have also been told that he gets razor bumps because he is African American and there is little he can do about the razor bumps other than seeing a dermatologist. Is any of that correct? Could you please recommend a good shaver for men with coarse curly hair that would also help prevent razor bumps?

Thank you for your help.

Michelle

You're welcome, Michelle and thanks for your note.  Razor bumps are caused by whiskers cut at an angle so that the cut whisker becomes pointed.  If the cut whisker is very curly, it can re-enter the skin causing a "razor bump" of which the more formal term is Pseudofolliculitis barbae.  A thread on this very subject is on the Electric Razor Rap message board which you can read at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1110837696.  Two ways of dealing with this have been discussed.  The more common is to use a shaver which deals with this issue such as the Remington UltraSmooth Bump Control model ES-1000.  Another suggestion is to modify a Philishave/Norelco shaver by cutting the lifters off the Lift & Cut blades.  That is explained in the above thread.  Other ideas have been suggested in this thread.  I hope this helps.

From: Devin Simmons

Date: Wednesday, March 09, 2005 10:49 PM

Hello.

My beard is thick, coarse, straight, and fast growing. I first tried the Norelco Reflex Plus. It was great on my cheeks, okay around the mouth, but worthless under the jaw line. The latter was worse since many of the hairs below the jawline grew flush with the skin, and I have an angular jawline. That big three headed monster wouldn't fit. I just switched to a foil razor- the Braun Flex XP. It cuts like a blade, and picks up and shears those flat hairs. I also like it since it makes a distinct noise when it is cutting hairs. This is handy since I can tell when an area is closely shaved when this noise disappears.

--- Devin Simmons

Thanks for your note, Devin comparing the Norelco Reflex Plus (aka Philishave Super Reflex) with the Braun Flex XP.  I'm glad you like your Braun Flex XP.

From: "Adrian"

Date: Monday, March 07, 2005 8:33 AM

Hello.

I found your answers pages very interesting, so i decided to present my problem here. I've always used a razor to shave (for about 10 years), but it proved to be very inconfortable to my face. My beard is straight, but very strong and hard to shave, and my skin is very sensitive. Usually i cannot shave properly and it requires going many strokes against the grain. That gives a lot of cuts and a lot of irritation all over my face. I need to shave every other day, and sometimes every day. That's why i decided to buy an electric shaver. After looking at some Philips shavers, i'm thinking to buy one of the following models: HQ 7415, HQ 7830, or the CoolSkin HQ 6707. The CoolSkin HQ 6707 is a wet/dry shaver (can it be used with a normal shaving cream, other than Nivea ?), but i see it's cheaper than the other two. I don't know which one is more appropriate to my situation. If you know any other useful alternatives from Philips i will gladly consier them, but i won't go for more expensive models. I would also like it to have washable heads (waterproof is even better). The bad side is that some models might not be available in Romania (that's where i live).

I look forward for your answer.

Thank you!

Adrian

You're welcome and thanks for your note, Adrian.  All the Cool Skin models are wet/dry shavers.  Several postings in the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com mention using regular shaving foam or gel with these shavers with satisfactory results.  The washable Philishave dry shaver models are in the Sensotec (which I like) and the Quadra lines.  Based on your experience, I recommend either the Cool Skin or Sensotec shavers.  Unfortunately, the Philips of Romania web site does not list the Philishave models available there, but you can always ask them at http://www.feedback.philips.com/contact/?country=RO&language=ro  I hope this helps.

From: "Beauregard, Christian"

Date: Monday, February 21, 2005 12:55 PM

Regarding Ron Fuchs' comments of February 14th, there is a thread on the Electric Razor Rap about that exact problem. Remington has redesigned their first and second generation rorary shavers (800 and 900 series) for purely cosmetic reasons. The new look unfortunately entails a hair compartment that is virtually unremovable without breaking something (shaver's parts or user's skin and fingernails). Their 9000 series does appear to have a normal release button for easier removal.

Christian Beauregard

Thanks for the info, Christian.

From: "Steve Coles"

Date: Sunday, February 20, 2005 1:52 AM

Braun Activator 8585 Review

I purchased my shaver in Australia mid Dec 2004, upgrading from a Braun 1000 series (i think) which was 10 years old and in need of new Foil and Blade. I decided to try out the "Latest and Greatest" technology available, my father has a Synchro, and I was going to do a shaver swap after giving the Activator a months tryout (1 month with each unit before my 2 months trial period expired).....3 weeks in, I knew I was never going to go through with it...the Activator was too good, it was worth the extra expense...it gives a beautiful shave, no razor burn and the Cleaning system is great.

I have curly hair..my beard grows in no particular direction and grows slightly below average speed...I get a real 5 o'clock shadow at about 7pm..... Its the curly hair thats the big problem...If I let it grow just 36 hours, I get in-grown hairs. I use a needle to pull the hairs out and have tried plucking as a solution, but there is no better solution than just cutting every hair every day... My old shaver was notoriously bad from day 1. I'd be clean shaven after 20 minutes, but using sandpaper would have given me less irritation. The Activator, gives me a smooth shave in 10 minutes and no razorburn no matter how hard I press, even on hot and sticky humid days.

Onto the cleaning system...this was a bit of a sticking point for me..I really wanted a Washable unit, for easy cleaning at no ongoing cost. The Braun cleaning unit is great, but of course has an ongoing cost. There are some suggestions on this site as to how to recharge the Cleaning fluid on the cheap... From my investigations and intuition, I'd like to throw my vote into the Pure alcohol only ring...

The Label on the refill clearly states it contains SD40 Ethanol... this is Denatured Alcohol, pure alcohol (Ethanol) containing a Bittering agent and traces of Benzene which helps remove all but the smallest traces of water during the distillation process. It's toxic due to the Benzene even if you could stand the horrible taste and therefore has no government Ethanol tax, which is put on Drinkable Ethanol. There are of course some perfuming agents (not necessary for good shaver operation) and most likely a lubricating agent of some sort.

After shaving I pop off the foil and tap it out and buzz the blades to shake loose hair off (I am also considering finding a small pump refillable air sprayer to blow down the shaver head). This reduces the amount of whisker washed into the cleaning solution, and should extend its re-fillability.

I have topped up my refill cartridge using 96.3% cane spirit (you should be able to buy denatured alcohol from any chemicals supplier no licence required, but we have this alcohol lying around unused at work) it has 3.7% water, but that should be negligible.... I figure, only the perfume and alcohol should be volatile and as a result, I should be able to safely refill my cartridge 2 or 3 times before the whiskers will start to be a problem, I plan to empty the cartridge, wash it out and filter the cleaning solution to remove the whiskers (and rinse the filter paper -also from the lab- with fresh Ethanol to wash through the lubricant) then return the fluid to the refill cartridge...

When i can no longer smell the citrusy smell, I'll buy a new cartridge, there will of course be some loss of lubricant over time soaking into/onto the whiskers and I figure, once the smell goes, it will be starting to approach that time. I bought my Activator during the Christmas promotion time, so I got a $50 rebate which put it only $20 above the top Synchro...If you're upgrading from a Foil, I can thoroughly recommend the Activator..Get the 8585, the extra $70 for the 8595 in my opinion is not worth the money...there are still a good 2 shaves after the red (recharge) light shows up so you shouldn't be caught with flat batteries and that's really the only reason for the LCD on the 8595.

Thanks for the Braun Activator model 8585 shaver review and tips for users of the Braun Activator, Steve.  You've confirmed my thoughts about the Braun Activator being the best foil shaver for those with problem whiskers.

From: Sandy

Date: Friday, February 18, 2005 10:52 PM

Hi. I have a question for you regarding razors. About 20 years ago my aunt gave me a razor that is a wind up razor, and it says: Made in Monaco, and has the letters BREVETE S.G.D.G. on the back. It is pretty neat, and it seems to work well. The case is clear plastic and it has black plastic workings.

I am totally unable to find out any information on this razor. Also, is this a collectable item with any value? Thanks so very much for any help you can give me.

Sandy

Thanks for your note, Sandy.  I'm familiar with the windup Brevette shaver.  Occasionally, I find this shaver listed on eBay.  As I type this, there are no Brevette shavers on eBay.  Of course, I believe this shaver will show up again on eBay.  For those unfamiliar with the Brevette, you can see this with other mechanical shavers at http://homepage.ntlworld.com/paul.linnell/sso/razorsmech.html  Because shaver collecting is still a cult hobby, I don't see high bidding prices for collectable shavers.  I hope this helps.

From: Nicolas

Date: Tuesday, February 15, 2005 4:12 AM

Dear Mr. Steel Beard,

After two weeks of buying a new Braun Activator 8595 its "protective hard case" broke in half without any apparent reason. I have tried to glue together both parts using Super Glue, without any result. I then e-mailed Braun's Customer Service in Belgium (I live there) asking whether they supplied spare hard cases. The e-mail was of course left without any reply, since here in Europe customer services of near all brands tend to do systematically just that: they are only interested in selling their products and if the buyer gets into something like this, well that's his problem. Could you please tell me whether that sort of case does exist and where can I buy one?

On the other hand, the Activator does not seem to shave as well as my previuos Philips (Norelco) Sensotec, but I had to change because after a year and a half of using the Philips all of a sudden I began getting serious irritation in the zone between my jawline and the corner of my mouth, only on the left side. This irritation grew worse with the skin becoming extremely red and dry, until I began using the Activator. At this point it disappeared. Could you tell me wheter do you think it was a temporary effect or does it mean I have developed an allergy to the Philips rotary heads system?

Thank you very much,

Nicolas

Thanks for your note, Nicolas.  The Braun web site gave customer support info for Belgium so if you haven't done it already, the address is:  Gillette Group Belgium NV,  J.E.Mommaertslaan 18 A,  P.O. Box: Park Hill,    1831 Diegem;  Phone Country Code: ++32,  Phone: 02-7119104,  Fax: 02-7119315,  Hotline: 02-7119211.  I would think that the Braun parts department would offer a replacement case so you can try to ask them through any of the means mentioned here.  As for your Philishave Sensotec irritation problem, I would ask how your whiskers are in that area of your face.  I'm wondering in case your whiskers are not straight if the Super Lift & Cut heads may be a problem.  If you still have the old Sensotec heads, I have one idea.  I would cut off the lifters so you can find out how your skin is using the Sensotec without the Lift & Cut action.  The shave won't be as close, of course.  But if the irritation is due to ingrown whiskers then this could be the solution.  Info on how the cut off the lifters can be found at http://www.koshershaver.org  I hope this helps.

From: Ron Fuchs

Date: Monday, February 14, 2005 12:28 PM

The Remington titanium three head shaver model R950 has a bad design in the head. The upper plastic tab that holds the head in place breaks after the fifth time you take the head off to clean it. This is a design error as the other two tabs are spring steel and do not break. The top tab should have been made of the same material. This looks like planned obsolescence. The shaver is only 6 weeks old. Now I will have to see if Wal-Mart will take it back without the box and receipt. Didn’t think I would have any problem with it so I tossed them out.

Very Dissatisfied

Thanks for your note, Ron.  Whoops!  I always hold on to the packaging as well as the receipt and instructions just in case this happens.  I suggest that you contact Remington whose direct URL is http://www.remington-products.com/usa/contact/index.shtml (for USA customers) to find out if they can help you out.  I hope this helps.

UPDATE:  I received good news from Ron dated February 18 which is as follows:

Thanks Gary. After rummaging thru my past receipts I finally came up with it. Thank God. Although I did not have the original pkg after a bit of sweet talking the customer service girl, she gave me all my money back. They still had some new ones on the shelf so he used the ups bar code off the new pkg to do the exchange. Good lesson learned. Now I am looking for a good quality shaver for under 50 bucks. Any suggestions? Remington is made in China now.

MY NEW REPLY:  My immediate suggestions are for the Wahl Lift 'N Wash shaver which is getting a lot of positive buzz for a foil shaver, and the Norelco Reflex Plus (aka Philishave Super Reflex) for a rotary shaver.

From: Holland family

Date: Saturday, February 12, 2005 2:38 PM

Hi

I have a Philishave 6865 but don’t have the instruction manual – cant find it on the web. Do you know if I can use this model in the shower?

Cheers

John

Thanks for your note, John.  The Philips web site has PDF files for all current and some discontinued Philips products.  The PDF file for your HQ6865 Quadra shaver is at http://www.p4c.philips.com/files/h/hq6865_01/hq6865_01_dfu_eng.pdf  Philishave shavers have an HQ prefix which you didn't mention.  That may explain why you couldn't find the manual on line.  This shaver is waterproof for cleaning purposes only and is intended for use as a dry shaver.  So using the shaver in the shower is NOT recommended.  I hope this helps.

From: Joshua Miller

Date: Monday, February 07, 2005 4:07 PM

I'm been having trouble with ingrown hairs on my neck and recently saw a dermatologist about it. My hair is very curly and I've been shaving with a Gillete Sensor for a while. I'm in the military so I need to be shaven everyday but it just makes more problems. My dermatologist recommended using an electric razor which doesn't "lift and cut" because essentially, that's what my gillete sensor razor does. That's the problem. I need an electric razor that keeps the hair at skin level without cutting the hair below the surface. HELP!!!

Joshua Miller

Thanks for your note, Joshua.  For someone with whiskers similar to yours, I suggest the Remington UltraSmooth Bump Control shaver model ES-1000.  You can find out more about this shaver at http://www.remington-products.com/usa/products/mshavers/es1000.html   I hope this helps.

From: "Chris Dean"

Date: Wednesday, February 02, 2005 10:55 PM

Hi,

I have some hairs that grow very thick on my chin I am using a braun activator electric razor and within a month it is grabbing at my hairs.

It says that the blades should last at least 6 months but with it now grabbing I will have to replace after 1 month. My question is that is there a better shaver to handle the thickness and dulling ability of my beard? What do you know about the titanium razors by Remington?? Is it worth a try or should I just keep replacing the blades of the braun?

Thank You

You're welcome and thanks for your note, Chris.  This sounds more like a question for the mavens at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com so I suggest posting your question there as well.  As for my thoughts, The Remington Titanium shavers have a titanium coating on the blades which they say improves closeness and comfort.  I hope this also means the foils and cutters would last longer.  Have you asked Braun about the thick whisker problem you are having with the Activator?  Their phone number for American customers is 1-800-272-8611 or 1-800-BRAUN-11.  You can find out what they say about this issue or if can be of any help.  As for Remington, they do guarantee their shavers and you can find out more details about the guarantee by phoning Remington in the USA at 1-800-736-4648.  I hope this helps.

From: NATHAN HOLDEN

Date: Wednesday, February 02, 2005 3:45 AM

Hi,

In response to a recent query about rechargeable shavers with replaceable batteries, I thought your readers might be interested to know that the Panasonic ES8163 (a.k.a., The Sharper Image Panasonic) comes with a Lithium Ion battery that can be replaced, according to the instructions. It must be taken to an authorized service center for replacement, and I have no idea how much a replacement battery would cost, but it is at least good to know that this shaver offers a solution to this age-old problem of rechargeable shavers.

Thanks for the tip, Nathan.

From: Brad Kwasney

Date: Monday, January 31, 2005 3:01 PM

I was pleasantly surprised to see a website focusing on this topic after realizing the shavers I started looking at would set me back $200-300 Cdn. Thank you for providing such a service. I do apologize for the length of this email, but I hope the detail will help you help me.

When I first started shaving I used a blade. However as my beard began to thicken a smooth clean shave required going against the grain as my beard tends to lay very flat against my face. Going with the grain doesn't work at all and against it caused severe irritation on my neck. My father sensed my frustration and bought me a Braun 5312, I'm now 28 and have been using this shaver for 9 or 10 years. The battery will no longer hold a charge but I can at least use it with the cord. Between the battery inconvenience some facial irritation and the fact that I should by a new blade & screen (I haven't ever replaced them) I thought I might as well upgrade.

Currently the shaver does give me a close shave but I tend to get small pimples within a couple hours of shaving. Specifically between my jaw line and the corners of my mouth and along my upper lip just below the nose. At first I thought the pimples were a result of ingrown hairs, but that seems far to quick for growth to begin such irritation. After doing a thorough cleaning this seemed to lessen somewhat leading me to believe the irritation is bacteria related; however it is extremely tedious to clean this shaver and therefore I don't do it nearly often enough.

I've been looking at the options and the Braun Activator seems to be the solution. I'm sure it will be as close or closer than my current shaver and if the pimples are a result of the hygienic state of my current shaver then the cleaning system should help... correct?

I know your prefer the rotary shavers but I'm reluctant to buy one because I'm not sure my beard grows fast enough for the "lift and cut" shave to be effective. Would I have to let my beard grow for a few days? Despite this currently giving me the closest shave I rarely do it because my beard is relatively thin and downright patchy. At least with a foil I know I can shave off even the short stubble daily. If you do recommend a rotary should it have a cleaning system? I've seen a hygienic auto cleaning system for a Remington rotary, should I wait until the Philishave offers this?

Any suggestions would be greatly appreciated. Thank you for your time.

Brad

Thanks for your note, Brad.  I like the Braun Activator myself, especially with the foil pattern which is supposed to get more of the types of whiskers which foil shavers usually miss.  Since you're used to Braun shavers, I see no reason to switch brands.  The cleaning system makes for a nice, hygenically clean shaver.  Another product which I found useful for those who are concerned about hygenic cleaning is a Wahl cleaner called Clini Clip which you can see at http://www.wahlpro.com/maintenance.html   This is useful for those who are concerned about hygenic cleaning for shavers without cleaning machines.  I hope this helps.

From: Jeanne Papa

Date: Sunday, January 30, 2005 9:00 PM

Dear Mr. Steel Beard,

Thanks for the info on this great site.

My brother gave my Dad a Braun Free Glider for Christmas, and my Dad was reluctant to use it until he ended up in a rehab recuperating from pneumonia. Then he found that he liked the shaver very much, but alas, it has lost its charge. He's had it plugged in for a day, and it doesn't appear to be recharging. Help! What do we do?

Jeanne

Thanks for your note, Jeanne.  I found some helpful info.  Instruction manuals for the Free Glider line in PDF format can be found at http://www.braun.com/na/products/shavinggrooming/dryshaving/dryshaving/freeglider/useinstructions.html  Are the indicator lights working properly?  If not, I would immediately call Braun customer service whose phone number in the USA is 1-800-272-8611 or 1-800-BRAUN-11.  They also have a fax number which is 800-796-4565.  I hope this helps.

From: Harry

Date: Friday, January 28, 2005 1:12 PM

In the last 30 years I've owned about 5 good electric shavers, all of which had to be replaced simply because their "built in" rechargeable batteries wore out and their companies did not offer any system for replacing the batteries. I've wondered if this nonreplaceable-battery-system was just another money making scam or was there a legitimate reason. I have never been given a satisfactory answer and therefore concluded that this was just another scam. Thank goodness this scam does not occur with all rechargeable products; afterall when my cell phone batteries die out, I am able to buy a replacement set. Anyway, I finally decided to not buy anymore rechargeable products that did not offer a replaceable battery. Since I have not come across any rechargeable shavers which claim to offer a replaceable battery, I am forced to buy a corded only model even though I must forfeit portability. The corded only model I opted for is the Norelco Reflex Plus 6423LC for about $40. Yesterday, I was ready to order the 6423LC when I came across a similar Norelco model (the 6843XL) which, for $10 more, works both in corded mode and cordless mode. I would rather buy this corded/cordless model (getting the best of both worlds) only if I get an affirmative answer to the following question:

Will I still be able to use this shaver in corded mode after its nonreplaceable rechargeable battery dies out in about 5 years?

Thank You,

Harry

Thanks for your note, Harry.  As long as the soldered-on battery pack can still hold a minimum charge, you can use the shaver corded.  When the battery pack is completely dead, then it would need to be replaced.  From your bad experience with rechargeables, I can tell you that Philips (Norelco) does offer corded only versions of their Quadra and Sensotec (Spectra) shavers--but not in the USA.  Corded only Quadra (HQ7415) and Sensotec (HQ8445) Philishave shaver models are available from Canadian sources, including two sponsored links in the Electric Shaver Page, Mercury Shaver Centre and The Buyer's Club.  Just click on their respective banners on the left side of the screen.  I hope this helps.

From: "dawit girma"

Date: Thursday, January 27, 2005 3:09 PM

hey, hows it goin.

i want to switch to electric shaving, so as to avoid getting razor nicks. i like to keep a few days growth, on my face as the clean shaven look does not suit my

face.

from what i gather in general, foil shavers cause more irritation and dont last as long as the rotary ones, correct? i need a shaver that is washable for hygeine reasons, as i recently got a cold sore on my face and so i have to be able to wash the shaver head after use to avoid spreading. the only rotary that i see is the quadra, but i read that you say it is only suitable for 'everyday' shaving, whcih isnt the case for me.

i cant seem to find any beard trimmers that have washable heads, as i require, and so what do you recommend?

thanks!

Thanks for your question, Dawit.  I have not found a waterproof beard trimmer yet.  But I did find a cleaner you could use on a trimmer which says it's hygenic from Wahl called the Clini-Clip of which you can find more info at http://www.wahlpro.com/maintenance.html  I hope this helps.

From: Vendetta07

Date: Wednesday, January 26, 2005 12:17 AM

hello i have always used a Mach 3 and have recently upgraded to an M3 and i shave in the shower this gives me a perfectly close shave even on the neck so i dont think my skin is very sensitive recently i have received the braun activator because when i use my m3 i get extremely close but i cant do it every day because the blade will give me razor burn so i bought the activator so i can shave everyday without the burn only problem is its not as close as when i use my m3 in the shower the only way my activator feels close and smoothe is if i use it (lectric shave lotion applied) then shower then use some after shave and this takes a long time but i was wondering since it seems i can only get a close shave in the shower if the norelco cool skin used with shaving cream would be good for an electric??? but since i dont have much money is there a cheaper electric razor that can be used in the shower with shaving cream?? ive heard about panasonic having some wet/dry razors?? but i am not familiar with their products if you know of any wet/dry electrics please tell me or any suggestions please share thanks

Thanks for your question.  I've received several favourable comments about using the Philishave/Norelco Cool Skin models with shaving cream with satisfactory results.  Of course, remember to clean the shaver to keep the shaver in optimal shaving condition.  Panasonic wet/dry shavers have received mixed comments with complaints about Panasonic's poor customer support.  The less expensive shavers are usually dry shavers.  You may be able to get a good buy on discontinued Norelco Advantage wet/dry shavers which have been replaced by the Cool Skin.  I hope this helps. 

From: Jack Richard

Date: Tuesday, January 25, 2005 11:45 AM

Hello:

I have a Panasonic ES 8017 washable razor(AC/RC)

My question is, can I use this razor as a wet/dry IF the recharge cord is not connected while shaving?

I had a Panasonic dealer me tell I could .

Would appreciate your expert advise and comment.

Thank you,

Rev. Jack Richard

Zeeland, MI

Thanks for your question, Rev. Richard.  The information I found on the Panasonic ES8017 shaver indicates that while it is washable, it's intended to be used as a dry shaver.  This Panasonic model operated corded or cordless.  True wet/dry shavers for safety reasons only operate cordless.  I hope this helps.

From: "Logan Anderson"

Date: Monday, January 24, 2005 10:50 AM

Thanks for your site. My question: I've been using top-line Panasonic wet-dry shavers for the past dozen years because my skin is very sensitive to blades, my beard is heavy even after one day and I like the wet-shave ability. I purchased my most recent Panasonic, the ES8092NC model, back in August 2004. Now, after six months of use, it simply doesn't work, even on a full charge. Panasonic refuses to ship a new one as a replacement, saying instead that I must pay to ship it to a repair center where the wait time is 6-8 weeks. Since my shaver went belly-up, I've discovered that this particular model has a history of this problem -- a Web search revealed more than a dozen instances of other users having the same thing happen to their razors. Needless to say, I've had it with this company. What other shavers are out there that would give me the wet-shave ability but better reliability?

Thanks for your help!

Logan Anderson

You're welcome Logan and thanks for your note.  Yes, Panasonic's customer support (at least in the USA) is nonexistent based on the comments I read.  As for rival wet/dry shavers, the most readily available seem to be the Philishave/Norelco Cool Skin shavers.  I can tell you from personal experience that Philips/Norelco has great customer support at least here in North America.  There are plenty of discussions about the Philishave/Norelco Cool Skin shavers and the Panasonic shavers at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com  I hope this helps.

From: "I G"

Date: Friday, January 21, 2005 5:11 PM

Hi,Due to holidays in USA I bought some years ago a Norelco 985 RX shaver, but now the battery pack is down.

I live in Germany and it`s not possible to buy in Europe spare parts for this shaver with the Norelco Part #.

The part # is : 4822 138 10334, The only chance is to buy a not Norelco brand battery pack from a electronic shop, but in this case I need the voltage and the mAh to buy the correct ones. Hope you can give me the needed informations.

Thank you

Ingo

Thanks for your note, Ingo.  By using the Google search engine, I can tell you that this is a two-cell NiCad battery pack which is 2.4 volts and 700 mAh.  A 600 mAh NiCad battery packs which is also 2.4 volts should work fine as well.  I hope this helps.

From: "Shai Bomze"

Date: Friday, January 21, 2005 10:42 AM

Dear Mr. Steel Beard,

It seems that i now need an electric shaver since I will soon start working in an office and want a quick close and comfortable shave every day. Now my facial hair is very thick and I have many ingrown hairs, specifically on my neck. To top it all off I have very sensitive skin. Now i have been looking at the activator, spectra and the cool skin. I have been shaving in the shower with a razer for years now, but I am looking for a close shave that will not irritate and can deal with my difficult facial hair specifically on my neck; if this shaver cannot be used in the shower that is fine, i am more interested in finding the best shaver possible for me. I was also wondering if you recommended where is the best place to buy your recommended shaver for me in Toronto.

Thanks in advance,

Shai

Thanks for your note, Shai.  One of my sponsored links, Mercury Shaver Centre which is in Toronto would be my obvious choice which is at http://www.shavercentre.ca for Canadian shoppers and http://www.shavercentre.com for American shoppers as I've gotten shavers and trimmers from them (via UPS).  All three shaver you mention have their advantages.  Of the three, only the Cool Skin is designed for use in the shower.  The Philishave Sensotec (Spectra) is a waterproof shaver (which you can rinse clean under the faucet) intended to be used dry but I've received favourable comments from whose who use the Sensotec as a wet shaver.  The Braun Activator is strictly a dry shaver and has a cleaning machine. The Activator has a unique foil pattern which is supposed to get more of the whiskers foil shavers usually miss and that can improve the comfort level by getting the hard to shave whiskers with fewer strokes.  Because sensitive skin is an issue, I would pick the Sensotec because of its closeness/comfort adjustment you can adjust for more sensitive skin.  I hope you've been following the postings at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com as the mavens in that board can give their suggestions to you.  I hope this helps.

From: Miguel Rivera

Date: Wednesday, January 19, 2005 11:52 AM

Mr. Steel Beard,

I am 22 and I have been shaving since the 8th grade. I am a teacher and I shave everyday or maybe eveyr other day. I have rapid hair growth and my skin is sensitive especially my moustache area. My question is that I also shave my head. I may have at night and by afternoon I already have growth. I am looking to buy a electric razor but I do not want to buy one that will not work. Can you give me some advice on what to buy or what to look for?

Thanks for your note, Miguel.  If you shave your head, that's something I do myself.  From your E-mail address, I believe you are in California, USA.  All of the currently available Norelco models have reflex action heads (the low end Reflex Plus, the middle of the range Quadra, the high-end Spectra and the wet/dry Cool Skin) which adjust to your face (and head) in a three-dimensional manner.  I would recommend the high-end Spectra of which the Reflex Action heads are more flexible and I'm spoiled by the shave it gives.  All are rechargeable models except for a Reflex Plus corded-only model.  If you prefer a higher-end corded-only model, you have to turn to Canada.  Fortunately, the Canadian sponsored links on the left of this page do offer higher-end corded only shavers sold under the Philishave name.  They are the Sensotec (Spectra) model HQ8445 and the Quadra model HQ7415.  Both Mercury Shaver Centre of Toronto and The Buyers Club of Montreal offer these shavers and both ship via UPS to the USA.  I hope this helps.

From: Billy

Date: Monday, January 17, 2005 11:29 PM

Hello

My name is Billy, and I am thinking of buying an electric razor. I tried older electric models but they seem to only rip the hair from my face rather than cut. Now all I have used are disposable razors. After the countless razor burn and shaving bumps I decided to give electric another try. Now I see newer models that look a little better but I'm not sure on which to consider buying. I also want a razor that I don't have to fear of cutting myself with but can still get the closest shave possable. So what models do you recommend that would best suit my needs? Any information will be appreciated, Thank You

Thanks for your note, Billy.  I'm wondering if the shavers you tried before were second hand rather than brand new.  If they were second hand, it could be because you didn't replace the dull heads.  As for today, I think the best models are either the Braun Activator for a foil model or a Philishave Sensotec (aka Norelco Spectra) for a rotary model.  For budget models, the Wahl Lift & Wash seems to be the favored budget foil shaver and the Philishave Super Reflex (aka Norelco Reflex Plus) the preferred budget rotary model.  You can get other people's advice at the Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com  I hope this helps.

From: D T Gorman

Date: Monday, January 17, 2005 9:09 PM

Hello, you maintain a very informative site – good work. I have a Payer Visage type 60.1 and wish to replace the batteries; I’ve had this razor for a number of years and so am not concerned about the warranty. I’ve asked a number of times at the retail/service store where I purchased the razor and all foil/head replacements yet they are unwilling to give me any advice telling me instead to let them do the replacement. My question is, do I have to remove the posts that the batteries are cold soldered to (according to some) from the circuit board or can I remove the batteries only. I have tried on two occasions to remove just the batteries with a soldering iron only to give up fearing the heat would damage the batteries.

Thanks for any suggestions,

Theseus

Thanks for your question, Theseus.  Those posts are referring to are part of the soldered-on batteries.  Replacement shaver battery packs have these posts which are "solder lugs".  What I do is to use a "solder wick" with a soldering iron to remove the solder attaching the battery pack's solder lugs to the circuit board.  Once loosened, you remove the battery pack--solder lugs and all from the circuit board.  There are several on-line battery shops which sell replacement shaver batteries and Radio Shack also offers replacement shaver batteries.  If the old batteries give the specs, then you can easily shop for a replacement battery pack which meets those specs.  I hope this helps.

From: Omri Yigal

Date: Monday, January 17, 2005 4:37 AM

I've been using the Norelco 600rx double header and it works GREAT. I've also been using the Norelco 5825xl. I no longer see the 600rx for sale anywhere, and neither do I ever see the 5825xl as being available. What's going on??

James Robinson

Thanks for your note, James.  Philips, like any company offering durable goods, updates their products every couple of years or so to offer the latest innovations and to keep up with the competition.  The Norelco 600RX is a two-headed Lift & Cut model.  I believe that Philips no longer sells two headed shavers in the USA and Canada because of poor sales.  They still sell two-headed shavers elsewhere around the world of which Mexico is one country.  Philips offers two two-headed shavers, which are both Micro+ models, in Mexico.  They are the rechargeable Philishave HQ402 and the battery operated HQ40.  The Norelco 5825XL (aka Philishave HQ5825) is a first generation Reflex Action shaver.  Heads for these shavers will continue to be available for years to come.  The Reflex Action line was top of the line nearly 10 years ago.  But that was nearly 10 years ago.  Philips introduced two newer products lines (the Quadra and the Sensotec/Spectra) which surpassed the Reflex Action line which itself was superceded by the updated Reflex Plus or Super Reflex line which has the Super Lift & Cut heads which, unfortunately, is not interchangeable with the Reflex Action shaver heads.  I hope that answers your question.

From: Leif Aage Moellersen

Date: Sunday, January 16, 2005 10:09 PM

Hi there!

I have found your webpage most useful. I am 23 years old, and have been using razors since the first time I shaved. I have very sensitive skin, and have in periods had a few problems with razor bumps and irritated skin. Because of this I've in the latest months decided to go for the "three day beard". First off I think I look better with the three day beard, but also because of the problems I got when shaving. However, I also wanted to be able to shave properly every now and then. I thus decided to try an electric shaver. I wanted the best so I looked around and finally I ended up with the Activator. Now here's my issues:

-First I want to say I love the shaver, it's amazingly more comfortable on my skin then the Mach3.

1. I read everywhere that you need a 2-3 week period for your skin to adjust to the shaver. Now, I don't want to shave every day. I want to shave maybe twice or three times a week. Some times I might not want to shave for a whole or two weeks. (I then use my beard trimmer to keep the beard at three-day length) I got the shaver for xmas, but I've only used it twice. I get a little irritation but not much, and I figure my skin is in the "getting used to it"-period. My question is this: Do I have to shave every day when my skin is "getting used to it"? Or can I do as I do, and shave every now and then. And if I go for a longer period of time(say 1-two weeks) without going clean shaven, do I then have to start the "getting used to"-period all over? Because in that case, I'd never really get to see the advantages of the shaver. Because everytime I shaved, my skin would need to go through a week or two of adjustment again.

I hope you understood this particularly intricate problem of mine :)

2. I'd love a basic "how to do it" from a master shaver. It took me quite a few years to come to the skill level with a razor where I got little or no irritation. Now I need to know what's the best way with an electric shaver. Basic issues like: shower first? wash face first? use cold water afterwards? use after shave or a moisturizer? etc.etc. You get my drift? Thanks :)

Best wishes and thanks in advance

Leif Aage Moellersen, Norway

You're welcome and thanks for your questions, Leif.  The 2-3 week adjustment period assumes that you would be shaving every day.  Because you prefer shaving in longer intervals, I think it would take longer.  For dry shavers, start with a clean and dry face.  For foil shavers such as the Braun Activator, shaving in a back and forth motion is preferable.  For those using Philishave-type rotary shavers, the circular method of shaving is preferred.  After shave is optional as I don't use after shave usually.  There are several shaver mavens in the Electric Razor Rap message board of which I'm one of at http://jimelliott.suddenlaunch2.com who can also help you.  I hope this helps.

From: Dimitris

Sent: Sunday, January 16, 2005 2:20 PM

Subject: TELL MR. STEEL BEARD

Hi,

Just purchased a norelco 8891 and found it does a miserable job on my neck area (a lot of flattened whiskers).

Anything better for flattened whiskers? How's the Braun for that?

Thanks,

Dimitris

Thanks for your note, Dimitris.  How are you shaving with your Norelco Spectra?  The preferred way is in a circular motion so you can shave whiskers growing in every direction.  Also, stretch you skin to help the whiskers stand up more.  Preshave preparations can also help.  As for Braun shavers, I don't know how it helps in getting flattened whiskers and foil shavers are prone to cause razor bumps with flattened whiskers.  The Activator is supposed to get more of the whiskers foil shavers usually miss because of its unique foil pattern.  Have you asked the Electric Razor Rap people (http://jimelliott.suddenlaunch2.com) for their ideas?  I hope this helps.

From: "Robert E. Carter, Jr."

Date: Saturday, January 15, 2005 9:32 PM

Hi,

I am new to your site and so far I'm very impressed. I hope you can help me also. I have been a Norelco user for 25 years and I currently own a model 4845XL and am thinking of upgrading my shaver. My question is how do the new Remington Titanium shavers compare to Norelco and how do the Remington rotary and foil compare with each other? I just had fish for dinner so I'm waiting with baited breath!

Bob Carter, Jr.

Thanks for your note, Bob.  The comments on the various Remington Titanium models I received are mixed.  The foil models are pretty good with the MicroScreen Ultra model the best Remington model in my opinion.  The rotary models have floating heads which seem stiff compared to the Philishave/Norelco models as I believe Remington had to come up with technology which did not infringe on valid patents held by Philips.  Some users complained about cutting themselves on a Remington rotary shaver by pressing too hard.  As for a head to head comparison, the Philishave/Norelco models are still better and I'm spoiled by their top of the line Spectra or Sensotec models.  I hope you've been following not only the minipolls I maintain on my own web site but also the message boards with the Electric Razor Rap board Jim Elliott runs at http://jimelliott.suddenlaunch2.com the busiest.  I hope this helps.

From: ~Àh§äñ Äkßår~

Date: Saturday, January 15, 2005 2:34 AM

Hello,

I was looking for an instruction guide or any user manual for Philishave 5806.

Thank You

Ahsan Akbar

You're welcome, Ahsan and thanks for your note.  Philips maintains a PDF database of current and some discontinued models of Philishave/Norelco shavers in their web site through their "Support Center" in their web site at http://www.philips.com and the PDF file of the Philishave HQ5806 is at http://www.p4c.philips.com/files/h/hq5806_16/hq5806_16_dfu_eng.pdf assuming you have a PDF reader such as the free Adobe Reader you can download from the Adobe web site.  I hope this helps.

From: Monique Thibodeaux-Jackson

Date: Saturday, January 15, 2005 1:02 AM

I was recently offered a used Norelco Advantage 6756 x wet/dry shaver (from my father) to give to my husband but one of the heads is not turning on it. Could it be fixed as easily as replacing the heads or could there be something else wrong with it that would cost a lot more to repair? Any advice that you have would really be helpful in making the decision to buy replacement parts or bring it to a repair place.

Thanks,

Monique

You're welcome, Monique and thanks for your question.  It depends on if the gearwheel, which makes the head spins, spins as well.  Remove the head assembly and see if the gearwheel spins. If there is no damage to the gearwheel in question, then replacing the heads should solve the problem.  If not, then the shaver needs repair.  Because this is a wet/dry shaver, it's best to let an authorized Norelco repair shop do the job.  Get an estimate first to find out if it's worth repairing comparing the estimate to how much a replacement Cool Skin shaver costs.  The Cool Skin line replaces the Advantage models.  I hope this helps.

From: Ricardo Jesurum

Date: Wednesday, January 12, 2005 12:18 PM

Hi:

I am looking into buying a "Braun razor3" , I believe it is only available in Europe but I shoud not have a problem getting one. I would use it only as a complement to my shaving with a blade ( to get rid of the 5 pm shadow when going out right from the office for example).

My facial hair grows fast and thick, would you recommend this type of razor ? (I did not see it in the list of best shavers) , is it prone to cause ingrown hairs?

Thank you in advance for your comments.

Sincerely

Ricardo J

Thanks for your question, Ricardo.  I believe you're referring to the cruZer3 which you can read about at http:/www.braun.com/global/cruzer/start.html.  It's a combination shaver and trimmer.  It is a foil shaver and as such, may to prone to ingrown hairs if you don't have straight whiskers.  In the brief time that the cruZer3 was in the previous set of minipolls (now being updated) it wasn't chosen as the best shaver and got worst shaver votes.  I hope with the next set of minipolls that I get a better idea how the cruZer3 fares as I believe it replaces the Shave & Shape which is another combination shaver and trimmer.  The cruZer3 is certainly more sleek than the Shave & Shape.  As long as your whiskers are relatively straight, I should see no problem with the cruZer3.  This shaver does have automatic voltage adaptation so you can use it outside Europe with the right plug adapter.  You can always ask Braun if it uses a standard Braun power cord so, if it does, you can use the cruZer3 with a Braun shaver power cord with the prevailing plug for your country.  I hope this helps.

From: Grozelle, Alan (O L of Lourdes)

Date: Tuesday, January 11, 2005 8:19 AM

Gary,

Thanks for the response. Another question for you, if I may. Do you have any recommendations regarding style of electric razor (floating heads or foil) regarding ingrown hairs. As I said in my previous message, the dermatologist recommended Philips floating heads. When I asked the sales rep he was shocked. He did not want to contradict the doctor's advice but the sales guy said that floating heads all lift and then cut the hair. True, this will lead to a closer shave but that's what causes the ingrowns: too close a shave. I bought a Braun self cleaning razor and have a 30 day trial period. Do you have any suggestions?

Please and thank you again,

Alan

You're welcome and thanks for your reply and the new question, Alan. Slotted heads are better than foil for those prone to ingrown whiskers. The Lift & Cut heads I admit may shave too close. I hope the Braun model you got is the Activator model which is supposed to get more of the whiskers foil shavers usually miss so you can see during the 30 day trial period tells you if that shaver minimizes the ingrown hair problem. I've been suggesting the Remington UltraSmooth Bump Control shaver for those prone to razor bumps. As for the Philishave shavers, Philips does not market any Rota Action models without the Lift & Cut heads currently. For those who like the Philishave shavers but can't tolerate the Lift & Cut action, they can cut off the lifters. There is a web site which tells how in an Orthodox Jewish web site at http://www.koshershaver.org as many traditional Jews feel uneasy about the Lift & Cut shavers nicking whiskers before cutting them. Shavers should act like scissors to be 'kosher' in their opinion.  I hope that answers the new question.

From: "David Thorpe"

Date: Monday, January 10, 2005 6:51 PM

Dear Sir,

I am currently using a Philips Reflex (5401) shaver. It gives me a decent shave, except for under the point of the chin. I have to go over and over this particular area. Am I doing something wrong, or is it the shaver? If it is the shaver, are there other shavers on the market (rotary or foil) which don't have this problem?

Thank you for your help.

Dave Thorpe

Perth

Western Australia

I'll try, Dave and thanks for your note.  What type of whiskers do you have under the chin?  I hope you're shaving in a circular motion rather than back and forth.  I don't think it's the shaver as shavers with slotted heads such as the Philishave Reflex Action model you have are better at shaving longer whiskers.  I would think that the whiskers you do have in question could be laying instead of sticking straight up based on the problem you're describing.  Have you tried a pre-shave lotion? They can help get whiskers to stand up more.  I hope this helps.

UPDATE POSTED JANUARY 18:  David sent an update saying "Thank you for your advice. As you suggested in your email, I was shaving back and forth, but have now taken your advice with good results."  Thanks for the update, David.

From: Brian Cave

Date: Saturday, January 08, 2005 9:18 AM

Subject: TELL MR STEEL BEARD

Hello, I would first like to thank you for your informative web site. I am now shaving with a Quadra action razor mode # 6845. I have been using this razor now for several months and really like this razor and impressed with the quality of the unit. The shave I receive is quite good. The only problem is that I have to be so. so careful while shaving my neck area or I will get nicks or much irritation. I understand the holes are supposed to get hairs that the slots may miss, but I am wondering if it is the holes that are giving me the nicks and irritation. The Sensotec models are too expensive for me. My question is this, does the quadra model give that much of a better shave than the super reflex models, as this model with all slots may not irritate my neck as much? Thank You for your advice. Brian

Thanks for your note, Brian.  The Philishave Quadra which is my everyday shaver is great for shaving everyday with the emphasis on "everyday" as the holes have problems getting longer whiskers such as the ones on the neck area. I believe the irritation is caused by trying to get the hard to shave whiskers a few too many times. Knowing you cannot afford a Sensotec model, I believe you'll get a better shave on the neck area with the Super Reflex. The down side of the Super Reflex is it is NOT waterproof so cleaning the shaver requires throughly cleaning the non-waterproof shaver once a month.  Philips DAP of Canada recommends that you put the heads (keeping the combs and cutters matched) in either hot water or alcohol then drying the heads before reinstalling them in the shaver.  Philips/Norelco does offer shaver cleaners such as the Norelco RC1776 sold in the USA and the Philishave HQ100 sold in Europe and some other countries, but Philips DAP of Canada mentioned that these cleaners are not available in Canada because they use certain chemicals not allowed for use in Canada (I believe for environmental reasons).  I hope this helps.

From: "B McEachern"

Date: Friday, January 07, 2005 5:17 PM

I hope this is where I ask my questions.

I've been a long time Norelco Rotary Shaver... but switched about two years ago to a Gillette Blade.

I'd like to got back.

I have a Norelco 875 RX Shaver which I stopped using when I switched to the Blade. But now I find it doesn't shaver very closely.

1. Is there a way I can trim up/sharpen the blades?

2. I have an old set of blades, never used for the Philipshave HP1912/3. Can I use them in the 875 RX.

3. Is it worth buying new blades for the 875 RX. Or is there a new and excitingly different razor I should consider buying now if I go back to electric shaving? Whether Philips/Norelco or Panasonic, or whatever.

Many thanks.

Bert

You're welcome, Bert and thanks for your questions which I will try and answer:

1. Philishave/Norelco shaver heads usually last a year or two under normal use before they need replacement.  If the shave is worse than before, that's when to replace the heads.  The Norelco 875RX (aka Philishave HS875) uses the HQ4 Micro Action heads.  If the shaver does not have a closeness/comfort adjustment, I would suggest using the Double Action heads HQ3 which is not available in the USA but is available in Canada by mail order as that would improve the comfort level.  Vollco offers a shaver sharpener which would work with your existing heads.  Just go to the sponsored link banner for Vollco on the left side of the screen.

2.  The HP1912 heads do not fit the 875RX shaver as they are for older Philishave/Norelco models without the Lift & Cut heads.

3.  If the shaver still works fine and you think the new heads are reasonable, then yes.  Otherwise, all the current Norelco models are far better than the models of your vintage with the reflex action heads.  The Reflex Plus, Quadra, Spectra and the wet/dry Cool Skin lines are very good and I recommend the Reflex Plus for a budget shaver.

I hope this helps.

From: Grozelle, Alan (O L of Lourdes)

Date: Friday, January 07, 2005 12:53 PM

Hello,

Like many on this forum, I too need to switch back to an electric razor. I have a nasty problem with ingrown hairs. I went to a dermatologist and he recommended floating, rotating heads as opposed to the foil bands. I have had a Philips in the past and am familiar with some of their products. My question is in regards to the difference between the wet shaves and dry shaves. I am considering purchasing either a sensotec line or the cool shave but can not find any info comparing the two. Other than personal preference, is their a difference between the two products? I'm not a fan of Nivia products so I would not be using that anyway. Any suggestions?

Thanks,

Alan

Thanks for your note, Alan.  Apparently, there is a big enough difference as far as Philips is concerned that they do not directly compare their wet/dry Cool Skin models with their dry shavers which include the Sensotec (aka Norelco Spectra) line which is waterproof for cleaning purposes only.  You don't need to use the Nivea products as I read of several people who used their own shaving foam or gel using the Cool Skin with satisfactory results.  There is a thread in the Electric Razor Rap message board comparing the two product lines which you can see directly at http://jimelliott.suddenlaunch2.com/index.cgi?board=talk&action=display&num=1103318712 in which users tried both the Cool Skin and the Sensotec/Spectra as wet shavers even though Philips does not recommend using the Sensotec/Spectra as a wet shaver.  I hope this helps.

From: Larry

Date: Wednesday, January 05, 2005 1:56 PM

Kudos on a great site!

I need some advice. I have been a Norelco user for the past 20 years. I have never been totally pleased with the rotary shave in that it seems like I have to go over and over spots just to get a close shave. Once shaved, I do find that it lasts for a day or two. Currently I have been using a Quadra and the results are nothing sensational.

With the recent introduction of the newer shavers, I have decided to determine whether I could in fact get a closer shaver. Armed with the Braun activator and the panasonic 8095 wet/dry pro curve (along with 3 days growth), I decided to put away my Quadra for the next 3 weeks and take a foil shaver for a spin - using various parts of my face for this dual shaver experiment.

My results were, to say the least quite surprising and seemingly abnormal. Based on reviews, I was expecting the panasonic to be outstanding, so I decided to save best for last. The activator shave was unbelievably close and surprisingly quick (it needed about 3 runs to get everything). The Panasonic shave, on the other hand, provided a to-be-expected unimpressive dry shave, and a surprisingly hurtful wet shave (replete with blood and all). I was shocked at how parts of face ended up bleeding while hairs remained. Needless to say I wasn't impressed.

All told, I cleaned up my face with the activator and my wife attested to the fact that this was the cleanest shave I had ever had.

Here's my concerns/questions:

1) I was only able to conduct this experiment at night and noticed, that by 11 am the next day (about 8 hours later) my face was smooth by started feeling a little stubble against the grain. I never encountered this with the Quadra and was wondering if this is the price one pays when going from a rotary lift-and-cut to a foil. It would appear that the shave will be closer with the activator, but won't last as long. Is this correct? If not, what's the solution?

2) I really want to be able to shave wet and can't imagine that the panasonic (which has gotten such rave reviews) could (a) do a poor job and (b) cause such pain. Is there something I'm doing wrong?

3) Is the Norelco cool skin simply a marketing gimmick? I have used manually applied the lotion and used it with my Quadra with improved results. If so, could I expect the cool skin to give a closer shave than it's dry counterpart (i.e, Quadra or spectra)? If so, does anyone report that the shave compares to the closeness of a foil shave, such that it would be worth it for me to take this shaver for a trial run.

4) Unsure as to whether I will give up my Norelco in lieu of the closer activator shave, are the any user-reported benefits from people who have moved up to the spectra from the Quadra. I never had an issue requiring the sensitive skin adjustment of the spectra, but did note that the shave heads are different. Does the spectra's newer slotted arrangement provide a significantly closer shave that the almost identical slots on the Quadra?

There you have it, my experiment, my results, and a boatload of questions that I would appreciate anyone providing an answer to.

Thank you very much,

Larry

Thanks for your note, Larry.  I'll try and answer your for sets of questions and encourage others to do the same thing.  You can also go to Jim Elliott's Electric Razor Rap message board at http://jimelliott.suddenlaunch2.com where the shaver mavens there are very helpful.  Here are my replies:

1.  Most comments I read mentioned that foil shavers shave closer than rotary shavers.  The Philishave/Norelco Lift & Cut heads may be the reason you feel the whiskers more after eight hours after using the Braun Activator.  One theory I have as for why the Activator's "closer shave" doesn't last as long is two things.  One is that you may have shaved a point on flattened whiskers (I hope you have straight whiskers--otherwise razor bumps could develop) the other, as I mentioned above, is the Lift & Cut heads release the shaved whisker below the skin line.

2.  Have you used shaving cream/gel or soothing lotion or gel while shaving wet with the Panasonic?  I hope you are.

3.  I think the built-in lotion/gel dispenser on the Philishave/Norelco Cool Skin models is a gimmick.  The 7000 series Cool Skin applies the Nivea lotion/gel evenly through the heads and the older 6000 series has a separate spout next to the heads.  I real of several people getting satisfactory results using their own shaving cream or gel and not using the built-in Nivea For Men dispenser.

4.  I can only answer with my experience in using both the Philishave/Norelco Quadra and the Philishave Sensotec (aka Norelco Spectra).  I get a better shave with the Sensotec but I still use the Quadra (I have a corded-only version of the Quadra) for everyday shaving and use my rechargeable Sensotec when on the go or before going out of the evening.

Again other people with suggestions are encouraged to give them.  I hope this helps.

From: Queenstown Baptist Church (Andrew Higgins)

Date: Tuesday, January 04, 2005 9:28 PM

Hi, I have a near new cordless Philishave 6889 (literally cordless) as I have lost the power cord somewhere between the US and NZ. The battery is about dead and I don’t know what to do, whether I can use something else or where I can get a replacement?

Thanks for your help

DREW

You're welcome, Drew and thanks for your note.  The Philishave HQ6889 (sold in the USA as the Norelco 6889XL) is a Quadra model which uses a special power cord with a transformer inside the mains plug.  The cord I have on my Quadra purchased in Canada is type HQ6000, part number 4222 029 4904.  But the plug used in the USA and Canada is different from the plug used in New Zealand.  I found several USA locations for a Quadra cord if you're using the shaver in North America using the http://www.froogle.com web site using quadra + replacement + cord as the keywords.  For New Zealand, it took awhile but the first web site I found for a New Zealand shaver shop which could have the cord for New Zealand is at http://www.shavershop.co.nz  I hope this helps.

From: William

Date: Monday, January 03, 2005 11:23 PM

I'm hoping that you have a solution to this problem.... I've been using Panasonic Linear electric razors for many years, for one reason: I can electric shave in the shower in the evening and, in the morning, I can use a shaving cream to electric shave without discomfort. All this because the Panasonic Linear razors are waterproof! But, I have not gotten as close a shave - particularly along the underside of the jawline - as I have with other makes. My current Panasonic has just given up the ghost, and I must buy a new electric razor. I cannot find another good razor with which I can shave in the shower; is there one?

Also, which Panasonic should I buy, or does it make any difference?

Many thanks for your thoughts on this...

William

You're welcome, William and thanks for your note.  I hope you've been following the Electric Razor Rap postings at http://jimelliott.suddenlaunch2.com  They have some good ideas.  Rotary shavers are better at shaving the neck area and the Philishave/Norelco Cool Skin models are getting good marks.  You don't need to use the built-in lotion dispenser.  You can use the shaving cream you've been using to get a satisfactory shave with the Cool Skin line.  Of course, other suggestions to William are encouraged.  I hope this helps.

From: "William Sater"

Date: Monday, January 03, 2005 5:33 PM

Please tell me what the difference is in the old Norelco Reflex models and and new Reflex Plus models.

Thank you,

WS

You're welcome, William and thanks for your note.  The Norelco Reflex Plus and the identical Philishave Super Reflex shavers have the improved Lift & Cut heads which lifts whiskers slightly higher than the old Reflex Action shavers for a closer shave.  Unfortunatly for Reflex Action users, the cams and mounts are different with the Reflex Plus/Super Reflex shavers so those heads are NOT interchangeable with the Reflex Action heads.  The Reflex Action models use the HQ5 heads and the Super Reflex and Reflex Plus models use the HQ55 heads.  I hope this helps.

<

Click here to read the 2004 postings.<

Click here to read the 2003 postings.

Click here to read the 2002 postings.

Click here to read the 2001 postings.

Click here to read the 2000 postings.

Click here to read the 1999 postings.

Click here to read the 1998 postings.

Click here to read the 1997/late1996 postings.