Testimonials
      

     Susan assisted me in the care of my husband over a period of nine months.  My husband, now deceased, was severely disabled as a result of multiple sclerosis and needed care for everyday tasks, such as bathing, dressing, administration of medicines, feeding, etc.  Susan was very professional in her skills but also kind, caring and respectful of my husband.  She was a most helpful resource for me when I would become puzzled or upset over what to do to help my husband.  I would not hesitate to recommend Susan for any job that requires a skilled nurse, experienced with geriatric problems especially, and a cheerful, caring person who deals with the issues of respect and self-esteem of the patient.

                                              Sincerely,

                                                     Beverly B.
                                                     Denver, CO

Dear Susan,

     As you know, it has been about a month since my Dad passed away.  As I think about the past several months, I feel lucky and grateful we found you to help him out.  We cannot thank you enough for all the times you were there to handle whatever crisis arose.  With all three of us being out of state, your help and concern was a godsend.  Most of all, you really cared about my Dad and he knew it.  That meant a lot to him having lost his wife recently.  

     Susan, I am also writing this letter as a testimonial for your services.  You were always honest and kind in our dealings.  You were reliable and available for discussion throughout the several months we worked with you.  We initially hired you to monitor medications but as Dad became worse, you evolved into a case manager helping with such things as shopping, doctor appointments, transportation, and taking routine vital signs.  We really appreciated your escorting Dad to medical appointments as he often, like other elders, could not remember what was told to him.  Your knowledge of resources helped the night Dad needed someone to spend the night with him.  Although Dad knew you were "paid help", he spoke of you as a friend.  That describes how you deal with your clients.  Thanks again for a job well done.

                                              With Deep Gratitude,

                                                         Gary.A. and Family
                                                         Denver, CO

It is my privilege to recommend Susan Steinhauer for her nursing skills, gentleness and sincere interest in assisting those with health problems.

For nearly two years Susan called on my wife – bedfast with M.S. and I witnessed her patience skills and helpfulness with the multitude of difficulties Maxine endured.

Following Maxine’s passing Susan has continued to help me with my aging process and accompanying problems, again demonstrating medical skill and sincere kindness.

Recommendation ---- Yes. Indeed!

William G.
Lakewood, CO
Dear Susan,

Ed, Clark and I just wanted to thank you for your help and interest last months. We could not have “made it” without your gentle night time care. Also, Clark continues to use your undershirts and heater every night. If we can return the favor, perhaps by serving as a telephone reference, please let us know.

Thanks again,

Diane
Denver, CO
Dear Susan,

We wanted to send you this “thank you.” We feel that you have been absolutely wonderful with the whole family – capable, willing and flexible – and want you to know how much that has meant. We realize that this may not be the end of our need for yours services but we can’t really tell at this time, so rather than forget, agreed to go ahead and send this with heartfelt appreciation.

Again, our thanks,

Anne, Lisa, Paul & Laurie
Cheyenne, WY
Dear Susan,

This is to let you know how much Lavinia, Evan and I appreciated all that you did for my brother, Burton, and for us in the year that you took care of him. You extended your heart and services to areas far more than just his medical and health care through your obvious concerns for his comfort, well being and happiness.

You were the only person in the medical field whom he wanted to watch after him. I remember telling him at the hospital when he was very ill and uncooperative with the nurses and doctors that you were on your way to see him, and he said, “I hope so! She’s a real nurse and does things right, unlike these people at the hospital.” Then when you arrived and took charge, he became both calm and cooperative, and his health took a turn for the better.

You were the only care taker he really liked and trusted. So we are very grateful that you were there for him until the end. You did more than just provide the services we requested, you gave him compassionate understanding that made his declining health more bearable for him and for all of us.

Evan and I also want to thank you for your care in dealing with Lavinia’s problems so gently and efficiently. In her state of dementia and memory loss she was pretty close to being the proverbial “basket case” on many occasions and often needed to be treated diplomatically and with understanding. You managed her medications, hygiene and trips to the doctor in such a manner that she almost thought she was doing it all by herself. Without your help and watchful eye, it would have been impossible for us to have monitored her daily needs, but through you they were always met.

You were also a blessing to all the family for being there to help Lavinia cope with Burton’s passing and comforting her at the funeral. She was nearly as reliant on you through the whole ordeal of sickness and death as Burton was.

You demonstrated great skill and knowledge in medical matters. If it had not been for your intervention, we would not have had adequate communications with Burton’s physicians or understood his medical condition on many occasions. And then there were times when you brought medical errors to light as you did when the nursing facility began giving medications that they had specifically been instructed not to administer by the hospital. Your knowledge of how to adjust insulin types and dosages and careful monitoring is what straightened out his otherwise disastrous problem with diabetes.

I could not imagine anyone who could have been more willing, knowledgeable or helpful in providing the support that we all needed during these trying months. You were a nurse, a friend to all and the one person upon which we could rely. Please feel free to use me or anyone in our family as a reference, or you may show this letter to anyone who wants to know how competent your are and how much you have to offer.

On behalf of Lavinia, Evan, Terrie, the grand children and myself – and for Burton, who would want to be included – Thanks for everything, Susan. Please stay in touch.

Cordially and Sincerely,

Jerry H.
Golden, CO


Dear Susan,

Jerry forwarded via email a copy of the letter he wrote to you on October 30th.

I would like to wholeheartedly endorse every single word in the letter!

Additionally, your communications with me, whether face to face, taking place on my visits to Golden, or as was most often the case, via our cell phones, was always thoughtful, sensitive and straightforward. You always took my calls immediately or returned my calls within minutes. You often initiated the cell phone calls, to just keep me up to date. Your attention to me, long distance family member, was not only informative but comforting.

Feel free to share this letter with whomever you would like, also.

You were a Godsend to our family; we can never thank you enough.

Warmest regards,

Evan B. H.
St Louis, MO