Stephen T. Harris

Southern Connecticut State University, New Haven, CT: B.A. History, Philosophy minor.

Center of Applied Technology North, Severn, MD; Motorcycle Repair Instructor; 8/03-Present: High School Vo-Tech teacher, instructing relevant Motorcycle Technology.
SAFECO Insurance, Gaithersburg, MD; Claims Representative; 9/98-8/03: Multi-line field adjuster handling commercial and personal lines property and causality. Remote office working from home writing damage appraisals on a wide variety of home, auto, marine, commercial property and personal effects. Performed liability investigation assistance. Deployed 2 months CAT duty after Northern Virginia hail storm of April '99. Made court appearances for litigation.

Progressive Insurance, Gaithersburg, MD; Claims Representative; 4/96-9/98: Processed first party, third property damage liability and personal injury insurance claims from first report to sale of salvage on Auto, Motorcycle, Marine and Recreational Vehicles products. Responsible for discovery & coordination of subrogation recoveries. Deployed two weeks field CAT duty after Hurricane Fran. Coll, Comp, UMPD, BI, and PD claims. Handled arbitration files. Trainer for inter-company motorcycle damage appraisal class. Configured office computers.

BOAT/U.S., Alexandria, VA; Claims Adjuster; 5/95-4/96 Processed first party hull, third property damage liability and bodily/personal injury marine insurance claims from first report to sale of salvage. Responsible for discovery & coordination of subrogation recoveries. Handled 200 plus case load managing CAT resources during 1995 Hurricane season. Negotiated fixed contract wreck recovery bids with salvagers. Dispatched emergency towing calls for vessels in distress at sea, coordinated with commercial towers, good Samaritans and Coast Guard where applicable.

Loss Management Services, Inc., Frederick, MD; Claims Representative; 8/91-4/95: Processed first party, property damage liability and bodily/personal injury insurance claims from first report to salvage sale. Performed damage appraisals in both first party & third party property damage claims on watercraft and aircraft. Took recorded statements from first & third party claimants. Determined subrogation possibilities & coordinated recovery. Handled court ordered mediations & other claims related litigation developments. Performed risk analysis for underwriting department on request. Developed application software for claims tracking. Developed & maintained backup routine over LAN.

Freedom Honda, New Haven, CT; Mechanic; 4/87-1/91: Serviced motorcycles, personal watercraft, outboards, ATV's, power equipment, generators, and other equipment. Attended various factory service seminars for Honda, Bombardier & Rotax.

SCSU Library, New Haven, CT; Librarian Assistant; 6/87-9/87: Organized books for relocation and shelving; processed book request for inter-library loan dept.

Smith Rents-it, Greenwich, CT; Delivery driver; 9/85-12/86: Delivered & set up rental equipment.

References: Available on request; in addition to copies of reports, damage appraisals & risk analysis reports.