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FAQ

Keyboard02At TGeek Computer Services, we have done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we have compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us.

What areas do we service?

We service anywhere from Seattle to Mount Vernon

 

What are my qualifications?

  • Microsoft Certified Systems Engineer
  • CompTIA A+
  • IBM Certified Desktop & Laptop Support
  • Symantec Ghost Administration
  • Beta Tester for Symantec
  • Beta Tester for Microsoft
  • Beta Tester for Altiris
  • Wise Package Studio application repackaging
  • Trained and experienced with the following Operating Systems:
    • Windows 98
    • Windows 2000
    • Windows XP
    • Windows Server NT4
    • Windows Server 2000
    • Windows Server 2003
       

 

What is my “Day Job”?

I am the Technical Lead for the PC support department at a local company that has over 3500 Desktops, Laptops and Tablet PC’s.

 

Why do I do this?

I like to work in a wide variety of situations and keep up on technologies and configurations that I may not see at my day job. I also like to meet new people and solve their problems.  Each new job provides a new learning opportunity. I also like to give people a good deal. Many PC/Network Support technicians charge way too much, I don’t believe in that. TGeek is not my primary source of income, that is a big reason why I can charge less and don’t have to worry about it. I have been accused (more than once) of not charging enough....

 

What type of Guarantee is offered?

We guarantee that all work is done to your satisfaction the first time - if it is not, there is no charge for a follow-up visit to fix or change anything that is not working.

 

Who do we service?

We provide service to individuals and small company’s.

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