Taco Bell - good experience, bad Web site

Last week I ate lunch at Taco Bell in Roseville. The same cashier, Leroy, has been taking my order for quite a while now, and is just an outstanding worker. I wanted to pay a compliment to him, and visited tacobell.com today. I found the "contact us" page, written in ASP, to be a piece of junk. First, it asks you to provide the date you were born, defaulting the fields to Nov 2, 2005 (no idea why it picks 12 days ago). I said to myself, "why do they need this?", and just hit the Enter button. Bad idea, it redirected me to a "Sorry, you need to be older to use this feature of the website" page and did not allow me to continue. What do they think they are selling, beer or cigarettes? No matter how many times I refreshed or clicked the link again, I was stuck. In order to get around this issue, I dug through my cookies in Firefox, and deleted the "birthday" one so I could use the page again. This time I entered my correct birth date, and got to the contact us form. The form does not indicate which fields are required with an asterisk or bold font, which is bad UI design. In any case, I filled in all the required fields, wrote my kind comments for Leroy at the Taco Bell store, hit submit, and blah...a nasty Internal Server Error message. After a few refreshes, my form did submit successfully (I think). I'm just very surprised that Taco Bell Corp., a subsidiary of Yum! Brands, Inc. would have such a cheap contact page almost 10 years after the internet became mainstream. Get with it!