It pays to be nice

I just got off the phone with OfficeMax, and they agreed to send me a check for $120. This will cover my $70 printer rebate and $50 computer rebate from HP. I was very thankful for this simple solution and now I don't need to wait the dreadful 8-10 weeks for my money back. Thanks OfficeMax for a great customer experience!

Even better news...the new laptop arrived today. So it only took one week to get the new machine, when I expected not to have it until March 3 at the earliest because the unit was on backorder. Now I can use the weekend to get it up and running and give Bonnie our older Sony desktop.