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Improving Quality without Six Sigma
Six Sigma is a proven program for improving quality in your organization, but you may not be willing to make the large up-front commitment in time and resources needed for it to be successful. However, IT departments do not have to abandon any attempt to improve quality. Here's a simple technique that is easily implemented, has minimal costs, and can substantially improve the quality of both systems and services.
Pros and Cons: Software as Service
IT can eliminate costly upgrades and reduce installation problems by running hosted applications instead of licensing them. But there are pitfalls.
Five Ways to Promote Your IT Department and Gain User Support
From newsletters to user surveys, making your IT department more visible to end users offers big rewards
An analysis of the growing trend to re-centralize IT departments, the pitfalls of centralization and how to avoid them.
A Commentary on the appropriate use of technology. When does giving your customers the ability to help then selves' stop being a benefit and becomes a burden?
Does the digital age mean that we are "deleting history" as one network broadcast proclaimed?
The questions you should ask when contemplating having your web site hosted.
Every thing a small business should know about setting up and maintaining Information Technology resources.
An analysis of implementation Stratigies
Training Techniques For Implementing Shop-Floor Systems
High -end technology and low levels of user education mean trouble for the shop-floor system implementer. But some new approaches to user training can help.
Contact at Vincent@Ferravanti.com,
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