Effective Writing and Organizational Communication

Introduction

The Web and other technologies provide unparalleled opportunities for communicating across and within organizations. While electronic word-processing, desktop publishing, workgroup and other information processing applications offer exciting possibilities for enhancing the speed and impact of communication, they make effective writing more important than ever.

This one-day seminar presents tools and techniques for writing documents and communicating within an organization. These documents may be created by individuals or teams, and include e-mail, reports, proposals, internal procedures, specifications, announcements, training materials and presentations. The seminar focuses on reducing wasted effort and enhancing the quality and effectiveness of writing to inform, persuade, motivate and instruct.

Five basic areas are covered:

• Audience, Purpose and Need
• Design and Style Considerations
• Tools and Techniques
• The Writing and Review Process
• Discussion of Case-Studies and Examples.

Who Should Attend

Personnel in profit- and non-profit organizations, governmental agencies and businesses who seek to increase the efficiency and impact of their writing and understand and take full advantage of the options available for communicating their message.

You Will Learn

The course teaches specific skills and concepts to help in developing a successful overall approach to communicating within an organization, including:

· How to write for results

· How to organize and map your Ideas

· How to determine your audience

· How to focus your message

· How to write for others

· How to write with others

· How to write for the web and online media

· How to assess and manage your communication options

About the Instructor

Chuck Lanigan works as a knowledge management consultant in industry. He has developed workflow and collaborative applications that facilitate knowledge-sharing, communication, process improvement, risk management, training and exception tracking. He works with a wide range of personnel, both in the IT sector and among business representatives.

His experience includes teaching at the University of Pittsburgh College of Business Administration (CBA), Katz Business School Center for Executive Education (CEE), Penn State University Outreach and Carnegie Mellon University. He has made presentations on collaboration and knowledge-sharing to groups that include the Pittsburgh chapter of the Project Management Institute (PMI) and the Pittsburgh Technology Council.

For More Information

Please click to submit an online inquiry. Or, send an e-mail to waysofknowing@comcast.net.