avenger

normal

Burlington, NJ

None scheduled

normal

Sunday Oct. 12, 12 AM to 4 AM - See below.

colossus

normal

Burlington, NJ

None scheduled

excelsior

normal

Burlington, NJ

None scheduled

guardian

normal

Burlington, NJ

None scheduled

intrepid

normal

Burlington, NJ

None scheduled

vindicator

normal

Clifton, NJ

Sunday Oct. 12, 12 AM to 4 AM - See below.

Oct. 9, 2008
8:30 AM

Pending

Sept 25, 2008
9:15 AM

Completed

June 24, 2008
8:15 AM

Resolved

June 10, 2008
10:45 PM

Resolved

June 10, 2008
5:55 AM

Completed

May 12, 2008
10:45 AM

Pending

May 1, 2008
12:10 AM

Resolved

Mar. 23, 2008
5:45 PM

Update May 12, 10:30 AM: The cause of this lock-up has not been found, however, the problem has not reoccurred. We will continue to monitor the server.

Apache server for centurion locked up at about 5 PM. Service was restored at 5:40 PM. Mail service was not affected by the web server outage. The same thing happened exactly two weeks ago (Sunday at about 5 PM). We are looking at our schedulers for something that is triggering the problem.

Server Being Monitored

Mar. 12, 2008
8:40 AM

Resolved

Mar. 9, 2008
6:10 PM

Apache server for centurion locked up at about 5 PM. Service was restored at 6:05 PM. Reason for lock-up is under investigation. Mail service was not affected by the web server outage.

See Update Above

Mar. 5, 2008
3:20 PM

Update 6:00 PM: problem was between south-central NJ and North Jersey/New York. No problems at data center.

Update 4:08 PM: Problem seems to be related to Comcast. Dial-up connection from Burlington NJ working. Monitoring service from 14 different connections world-wide showing no problems.

Some (but not all) outside connections with the Fortress ITX Data Center in Clifton, NJ have been lost.

Resolved

Mar. 5, 2008
7:15 AM

We will be performing network maintenance during the following times this weekend:

Maintenance 1 = 10 PM to 3 AM March 7th into March 8th 2008

Maintenance 2 = 10 PM to 3 AM March 8th into March 9th 2008

During these times, there will be periods of connectivity loss, and while we will do everything possible to minimize the downtime, you should expect up to 45 minutes of downtime. Hopefully this downtime will be much less, but we are blocking the window periods during these maintenance periods to the hours above to be safe.

Geek info: We will be upgrading equipment and routes while implementing major adjustments on our Distribution switches, Core/Edge routers and Layer2 connectivity in our New York City POP.

We apologize for any inconvenience this may cause, and thank you for your patience.

Pending

Feb. 25, 2008
5:30 AM

Update at 6:45: Maintenance complete. There will be additional maintenance periods this week, but they will all take place between 5 and 7 AM.

Server undergoing maintenance. May be down for brief periods between 5: 45 and 7 AM

Completed

Feb. 24, 2008
8:30 AM

Update at 10:20 AM: Because of some unexpected problems with this mornings maintenance, including being down for about 15 minutes, we are postponing the remainder of the upgrades until early tomorrow morning. The procedures will begin at about 5 AM and should be completed before 7 AM.

We apologize for any inconvenience today's brief outage may have caused.

Update at 9:42 AM: Server is back on line. More info to follow.

Update at 9:30 AM: Did not recover from a reboot. Server down. Should be up in a few minutes.

Routine maintenance on server centurion will require several reboots of the server. Baring complications, downtime will be no more than 2 minutes for each reboot.
Domain Administrators: Before beginning extensive changes to your website, check here for estimated boot times.

Next reboot: between 9 and 9:30 AM

Completed

Feb. 4, 2008
6:30 PM

Migration of accounts from defiant to centurion is complete. Server defiant will be taken off line for a complete operating system and software upgrade.

Completed

Jan. 30, 2008
7:20 AM

Migration of accounts from defiant to centurion continues.

Note: It appears that most of the problems with duplicate (and multiple) copies of an email being delivered occur in MS Outlook. Please be sure your version of Outlook is up to date.

Completed

Jan. 24, 2008
7:15 PM

Migration of accounts from defiant to centurion continues.

Note: because of the higher security standards used on server centurion, you must log into your email account using both user name and domain: e.g., username@yourdomain.com instead of just username. This restriction will go into effect on Saturday, January 26. Be sure to update you mail program (Outlook Express, Thunderbird, etc.)

Note: The higher security standards may require you to change your password to one that is more secure then the one you are now using. If your password no longer works, contact you domain administrator, and he/she will reset it for you.

Completed

Jan. 22, 2008
10:15 AM

Moving control of networked servers to centurion. You may experience brief email delays both sending and receiving. If this occurs over a period of more than 10 minutes, please contact support using the above address and a non-wjtech email account (yahoo, hotmail, etc.)

Completed

Update: Jan. 20, 10:31 AM - Problem solved.

Problems connecting to server centurion.

Resolved

Update: Jan. 20, 5:50 AM - Accounts being moved to new server.

Update: Jan. 16, 9:50 PM - We have reinstalled all of the Spam Guardian/Spamassassin software which we think was partially responsible for multiple copies of the same email being received by some clients. We will continue to monitor the situation.

Update: Jan. 16, 12 noon - Problem persists. Work continues.

Update: Jan. 16, 6:45 AM - We are working on a possible solution involving the spam protection program. Email service may be interrupted briefly over the next several hours. If email fails, please try again in a few minutes. Spam protection will also be turned off for a few minutes.

We have received reports of duplicate and even multiple emails, as well as emails bounced back to the sender with "failed" messages. We are going to try to repair the email server while it remains live, but in all likelihood, we will have to take it down for up to 2 hours while we do a complete rebuild.  If we do take it down, it will be between 5 and 7 AM EST Wednesday or Thursday morning. More to follow.

Completed

Update: 10:45 AM - Only server defiant will be moved today. The move should take place between 2 PM and 5 PM, but may be as late as 8 PM.

On Tuesday, Nov. 20, between the hours of 10 AM EST and 5 PM, servers centurion and/or defiant at the Fortress ITX Data Center in Clifton, NJ will be moved to new racks. The new racks are equipped to better allow WJTech to manage the servers. Downtime should be no more than 10 minutes. As soon as we have a more exact time for the move of your individual server, we will email you.

We apologize for the short notice and any inconvenience this may cause.

Completed

Nov. 15, 2007
12:55 PM

Servers vindicator, defiant, and centurion all off line for switch maintenance and reboot.

Update: Although down longer then expected, all servers are back on line. Total time ~30 minutes.

Completed

Over the course of the next 3 days, beginning Wednesday November 14th through Friday November 16th, we will be performing routine maintenance on all of our network switches. During this time we will need to reboot each switch individually, causing a period of downtime of approximately 2-3 minutes for any server attached to that particular switch. However, in the event of any issues arising, services may be unreachable for a period of up to 10-15 minutes. We will be rebooting the switches during the hours of 10AM EST until 12 Midnight. Unfortunately, due to the large number of switches we must upgrade and reboot, no exact timeframe can be given for these reboots. Network administrators will be standing by and monitoring each individual switch as it is rebooted to rectify any problems immediately.

Completed

On Tuesday, Nov. 6, between the hours of 12 Noon EST and 2 PM, the server vindicator at the Fortress ITX Data Center in Clifton, NJ will be moved to new a rack. The new rack is equipped to better allow WJTech to manage the server. Downtime should be no more than 10 minutes.

We apologize for any inconvenience this may cause, and thank you for your patience.

Completed

Nov. 4, 2007
6:20 AM

On Tuesday, Nov. 6, between the hours of 10 AM EST and 5 PM, servers at the Fortress ITX Data Center in Clifton, NJ will be moved to new racks. The new racks are equipped to better allow WJTech to manage the servers. Downtime should be no more than 10 minutes. As soon as we have a more exact time for the move of your individual server, we will email you.

We apologize for any inconvenience this may cause, and thank you for your patience.

See Update Above

Oct. 26, 2007
9:50 AM

Everything running smoothly now. Server defiant never went down and operated the whole time under relatively light load. Problem may have been with the Comcast network running from the south toward North New Jersey.

Resolved

Oct. 26, 2007
8:55 AM

Experiencing intermittent networking problems on connection to server defiant.

See Update Above