These are some of the repair shops that our members have used and would recommend.

Phil Reed has used:
Comtech
6966 Village Parkway
Dublin, CA 94568
Tel. (925) 803-1530
The shop is on the south side of a strip mall running perpendicular to and directly across Village Parkway from the Dublin post office. The manager's name is Minh Dinh. You can mention Phil's name if you wish.

Others have good luck at Fry's and Best Buy.

Portable CIO, 172 Via Serena, Alamo, 552-7953 does good work for $100/hr.

For the MAC, Jim Hanafee knows a good place in Fremont, call him for the name.

The SF Chronicle listed some recommended repair shops on 2/2/9.  The ones in the East Bay are:
(Thanks to Bob Denison)

Apple Store 1129 South Main Street, Pleasanton 925-210-2020
Computer Sales and Service 1936 Linda Lane, Pleasant Hill 925-827-1200
On Balance 2591 North Main Street, Walnut Creek 925-255-4199
PC2 Personal Computers 1130 Burnett Ave. #D, Concord 925-677-5009
R-Computer 30 Golf Course Road #B, Pleasant Hill 925-798-4884